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Terriers Together - Inclusion Room

Huddersfield Town Association Football Club - John Smith's Stadium, Stadium Way, Huddersfield, HD1 6PX

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Access Guide

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Introduction

  • The ‘Terriers Together’ Inclusion Room is a safe space in which different groups of supporters can attend our home fixtures and feel confident that their individual needs will be catered for.
  • The room contains a range of sensory equipment, which may be particularly beneficial to autistic supporters and/or individuals with sensory processing needs. The Inclusion Room is also equipped with bean bags and soft throws, to provide additional comfort and warmth as may be required.
  • One half of the Inclusion Room can be closed off to the external environment with the blinds that are installed, and the lighting can be adjusted to individual preferences.
  • If you would like to attend a match from the comfort of the Inclusion Room, please contact the clubs Disability Liaison Officer by email to [email protected]. Please make your enquiry at least three weeks before the match you would like to attend; the club are receiving a high volume of enquiries and cannot guarantee that every request will be accommodated. The room may be used by more than one family/party per match.
  • Users of the Inclusion Room must have a valid match day ticket, and these will be at the standard price per ticket based on category of supporter. Prices may vary from game to game depending on the nature of the match (e.g., a league fixture, or cup fixture) and any other factors including whether the attendee(s) is/are disabled and require a ticket for a companion.
  • Children under the age of 18 must be supervised at all times by a parent, carer, or other adult companion.
  • Capacity is a maximum of 12 people at any time (excluding Club staff, or other supervisors).

Outside Access (Stadium Health & Fitness Club)

  • Entrance View
    • This information is for the entrance located on the north-west corner of the Big Red Stand.
    • The entrance area/door is clearly signed.
    • There is ramped/sloped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the opening is 150cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the opening is 143cm.
    • There are bollards at this entrance.
    • The minimum width between the bollards is 115cm.
    • There is a member of staff available for assistance at this entrance.
  • Ramp/Slope View
    • The ramp/slope is located in front of the entrance.
    • The gradient of the ramp/slope is slight.
  • Comments View
    • This entrance is used to access the lifts for the Big Red hospitality boxes and suites (level 3).

Other Floors

  • Stairs View
    • Stairs can be used to access other floors.
    • The stairs are located to the right beyond the entrance.
    • The stairs are approximately 26m from the entrance.
    • Signs indicating the location of the stairs are not available from the entrance.
    • There are manual, double doors which may be difficult to open to on all floors.
    • The floors which are accessible by stairs are 1, 2, 3 and 4.
    • There are 15+ steps between floors.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The going of the step(s) is/are not between the recommended 30cm and 45cm.
    • The steps are clearly marked.
    • There is a/are handrail(s) at the step(s).
    • The steps have a handrail on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • There is a landing.
    • Clear signs indicating the facilities on each floor are not provided on landings.
    • The lighting levels at the steps are good.
  • Comments View
    • The ground floor is referred to as Level 1.
    • Levels 2 and 4 are not open to hospitality and conference visitors.

Lift

  • The lift is located to the right beyond the entrance.
  • Signs indicating the location of the lift are not available from the entrance.
  • The lift is approximately 28m (30yd 1ft) from the entrance.
  • The lift is a standard lift.
  • A member of staff does not need to be notified for use of the lift.
  • The floors which are accessible by this lift are 1, 2, 3 and 4.
  • There are manual, double doors which may be difficult to open to access the lift lobby on all floors.
  • Clear signs indicating the facilities on each floor are not provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is good.
  • The colour contrast between the external lift control plate and the wall is poor.
  • The clear door width is 80cm (2ft 7in).
  • The dimensions of the lift are 110cm x 140cm (3ft 7in x 4ft 7in).
  • There are no separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • There is not a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • There is not a hearing loop system.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting levels in the lift are good.
  • Comments View
    • The ground floor is referred to as Level 1.
    • Levels 2 and 4 are not open to hospitality and conference visitors.

Getting Around (Level 3)

  • Access View
    • There is step-free access throughout the building.
  • Circulation View
    • There are doors in corridors/walkways which have to be opened manually.
    • The type of flooring in corridors/walkways is carpet and tiles.
    • There is some flooring in corridors/walkways which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • There is some flooring in corridors/walkways which is shiny and could cause issues with glare or look slippery to some people.
    • There is good colour contrast between the walls and floor in all corridors/walkways.
    • The lighting levels are good.
    • Access to other floors/levels is via stairs and lift.
  • Signage View
    • Wayfinding signage is provided.
    • The colour, design and typeface of signs is consistent throughout the building.
  • Audio View
    • This venue does not play background music in public areas.

Accessible Toilet(s) (Level 3)

  • There is an/are accessible toilet(s) for public use.
  • Location and Access View
    • This accessible toilet is approximately 14m (15yd 11in) from the lift.
    • There is step-free access into the accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is tactile and pictorial signage on or near the toilet door.
    • The door opens outwards.
    • The door is light.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 88cm.
    • The dimensions of the accessible toilet are 180cm x 210cm (5ft 11in x 6ft 11in).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The toilet has a non-slip floor.
    • The height of the light switch/pull cord is 104cm from floor level.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 112cm.
    • There is a flush on the transfer side.
    • There is not a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • There is not a flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are female sanitary and waste paper pedal bin disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on the right.
    • There is not a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • There is not a shelf next to the toilet.
    • The toilet has a lid.
    • The height of the toilet seat above floor level is 42cm (1ft 5in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • There is a vertical wall-mounted grab rail on the left hand side of the wash basin.
    • The wash basin tap type is lever.
    • There is a mixer tap.
    • There is a soap dispenser.
    • The soap dispenser can be reached from seated on the toilet.
    • The height of the soap dispenser is 93cm.
    • There is not a towel dispenser.
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 114cm (3ft 9in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the dropdown rail(s) and wall is poor.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • The toilet seat colour contrast is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are good.
  • Baby Changing Facilities View
    • Baby changing facilities are located within the accessible toilet.
    • The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
    • The baby change table is not height adjustable.
    • The height of the baby change table once extended is 97cm (3ft 2in).

Entrance

  • The entrance area/door is clearly signed.
  • Entrance View
    • This entrance is signed with 'Terriers Together Inclusion Room'.
    • There is step-free access at this entrance.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • A key card is required for access at this entrance.
    • The height of the key card reader is 114cm.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are single width.
    • The door(s) may be difficult to open.
    • The width of the opening is 89cm.

Inclusion Room

  • There is step free access within the inclusion room.
  • The surface of the flooring is carpet.
  • The room is divided into two areas.
  • There is a sensory room and the pitch viewing area.
  • The sensory room includes a variety of lights and equipment including
  • Bubble tubes and fibre optic lights.
  • Ceiling light with the ability to switch it off in the room.
  • Glitter ball for 360-degree light projection.
  • A ceiling projector to display pre-set images on to the wall.
  • Vibro cushion.
  • There is a touchscreen to operate the lights.
  • The controls are within 90cm and 104cm.
  • Relaxing videos and music can be played.
  • There are beanbags available.
  • In the pitch viewing room has chairs without armrests available.
  • The pitch viewing window is from floor to ceiling.
  • Refreshments can be ordered from hospitality staff and may be consumed in the non-sensory space.
  • Please note that food must be ordered prior to the day of the match; any guests wishing to order food may do so in advance by contacting Sam Horsman by email to [email protected].
  • There is the option to view to game from outside the room.
  • There are sliding doors to the outside.
  • There are two steps to the rear row of seating and five steps to the front row of the seating.

Accessible Toilet(s) (Right Hand Transfer)

  • There is an/are accessible toilet(s) available.
  • Location and Access View
    • This accessible toilet is located ahead as you enter the room.
    • There is step-free access into the accessible toilet.
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is tactile and pictorial signage on or near the toilet door.
    • The contrast between the external door and wall is good.
    • The door opens outwards.
    • The door is easy to open.
    • The door is locked by a locking handle.
    • The width of the accessible toilet opening is 87cm (2ft 10in).
    • The contrast between the internal door and wall is good.
    • The door has a horizontal grab rail.
    • The contrast between the horizontal grab rail and internal door is good.
  • Toilet Features View
    • The dimensions of the accessible toilet are 200cm x 210cm (6ft 7in x 6ft 11in).
    • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
    • The height of the light switch/pull cord is 103cm from floor level.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 80cm (2ft 7in).
    • There is a flush on the transfer side.
    • There is not a spatula type lever flush.
    • There is a push button flush.
    • There is a dropdown rail on the transfer side.
    • The contrast between the dropdown rail(s) and wall is poor.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on the left.
    • There is not a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) to the left of the toilet and wall is good.
    • The contrast between the walls and floor is fair.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are pedal bin disposal units.
    • There is not a/are not coat hook(s).
  • Additional Fixtures View
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • There is a shelf within the accessible toilet.
    • The shelf does not have the minimum dimensions of 12.5cm x 40cm.
    • The shelf is at a height of 86cm.
    • The shelf is located where it is reachable.
    • The toilet has a backrest.
    • There is a lid attached to the toilet seat.
    • The height of the toilet seat above floor level is 41cm (1ft 4in).
    • The toilet seat colour contrast is poor.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The contrast between the toilet roll holder and the wall is good.
    • There is a wash basin.
    • The wash basin and tap(s) cannot be reached from seated on the toilet.
    • The wash basin is placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 80cm (2ft 7in).
    • There is a vertical wall-mounted grab rail on the right hand side of the wash basin.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
    • The wash basin tap type is lever mixer.
    • There is not a wall fixed soap dispenser.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 113cm (3ft 8in).
    • The contrast between the towel dispenser and the wall is good.
    • There is not a hand dryer.
  • Accessible Shower View
    • The shower does not have an unobstructed minimum 150cm x 150cm turning space.
    • There is a shower unit with a detachable shower head.
    • The shower head is height adjustable.
    • The adjustable shower head can be placed between 105cm and 185cm when mounted.
    • There is a flip-down/tip-up seat for the shower.
    • The seat/chair is not height adjustable.
    • The height of the flip-down/tip-up or fixed seat is 47cm (1ft 7in).
    • There are not horizontal and/or dropdown rails available on both sides of the shower seat.
    • The colour contrast between the shower rails and wall is poor.
    • There is a vertical grab rail for the shower.
    • The colour contrast between the vertical grab rail(s) for the shower and wall is poor.
    • There is not an emergency alarm for the shower.

Standard Toilet(s)

  • Standard toilet facilities are available.
  • Toilet Facilities View
    • The shared toilet is located next to the viewing area.
    • There is step-free access into the toilet(s).
    • The colour contrast between the external toilet door(s) and wall(s) is good.
    • There is no signage on or near the toilet door.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 78cm.
    • The wash basin(s) tap type is twist/turn.
    • Lighting levels are moderate to good.
    • There is a standard shower cubicle in the toilet, which is accessed by 1 step.