Access Guide
Accommodation Overview
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About
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- The venue is a Hotel with Conference Suites.
- There are 165 bedrooms in total.
- There is step-free level access to all bedrooms.
- There are 8 bedrooms with adaptations.
- There is step-free level access to all bedrooms with adaptations.
- All of the bedrooms with adaptations have adjoining rooms.
- 8 bedrooms with adaptations have an ensuite with a wheel-in shower.
- Dogs are welcomed at this venue.
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Parking and Public Transport
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- The venue has its own car park, with Blue Badge parking available.
- The nearest train station is Hull.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
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Getting In and Around
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- There is step-free access via ramp at the most accessible entrance.
- There is step-free level access throughout, this may include the use of a lift.
- Access throughout may include manual doors.
- The ground and Levels 1 to 5 can be accessed via a standard lift and stairs.
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Getting Help and Assistance
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- There is seating available.
- There is no hearing assistance system.
- You can borrow or hire the following equipment: walking aids, vibrating pillows, panic alarm and mobility scooter charging facilities.
- The alternative formats documents can be provided in include: large print.
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Staff receive the following training: Disability Awareness training annually.
Toilet and Changing Facilities
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Toilet Facilities
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- There are 4 toilets with adaptations.
- Toilets with adaptations are located on the ground floor and the rooftop bar on level 4.
- The transfer space varies between left and right in the toilets with adaptations.
- The male and female step-free toilet facilities are located on the ground floor and the rooftop bar on level 4.
Parking
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Car Park
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- The car park is located at the rear of the venue.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 4 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked.
- The surveyed Blue Badge parking bay dimensions are 230cm (width) x 486cm (depth).
- The hatched/marked zones vary between bays.
- The width of the marked zone is 130cm.
- The nearest designated bay is 100m from the main entrance.
- The most accessible route from the Blue Badge parking has step-free level access, a very easy slope and manual doors.
- There is no dropped kerb from the designated Blue Badge parking.
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Charges and Restrictions
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- This car park is for staff, visitors and Blue Badge holders only.
- Parking is not free for all users.
- Clearly presented parking signs are available.
- Payment machines are located at the pedestrian entrance/exit from the car park.
- There is not a payment machine with controls at a suitable height for a wheelchair user.
- View information on parking policies/charges (opens new tab).
- For other parking information, Blue badge holders call 01482 755500 option 5.
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Electric Vehicle Charging Points
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- There are 4 electric vehicle charging points.
- The dimensions of the surveyed electric vehicle charging bay are 226cm (width) x 480cm (depth).
- The controls are not at a suitable height for a wheelchair user.
- The nozzle holster is not at a suitable height for a wheelchair user.
- The charging points require an app.
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Drop-off Point
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- There is not a designated drop-off point available.
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On-street Parking
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- On-street standard parking is available.
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Public Car Parks
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- There is a public car park located on Spring Street adjacent to the venue car park.
- The name of the car park is Spring Street Car Park.
- Designated Blue Badge parking bays are not available in the car park.
Entrance (Hotel)
- This entrance is located at the front of the building.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via a very easy ramp at the entrance.
- The ramp has a slight gradient.
- The ramp is between 75cm and 150cm wide with a handrail on the right going up.
- The ramp bypasses the steps.
- There are 3 steps with handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails do not extend horizontally beyond the first and last step.
- The steps are clearly marked.
- The steps have tactile markings at the top and bottom.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 15cm.
- The depth of the steps is between 30cm and 45cm.
- There are double automatic doors at this entrance.
- The doors open by sliding.
- The width of the opening is 188cm.
- There is a small lip on the threshold of the opening.
- The doors have a low visual contrast.
- There is a second set of double automatic doors.
- The second set of doors open by sliding.
- The width of the opening is 165cm.
- The second set of doors have a low visual contrast.
- There is step-free level access as you enter.
Reception
- The reception is located straight ahead as you enter the venue.
- The distance from the entrance is 7m.
- There is step-free level access to reception.
- The height of the reception desk is 120cm.
- There is not a lowered section at the desk.
- There is not a hearing assistance system.
- There is background noise in this area.
- Lighting levels were even at the time of the survey.
- Lighting levels are adjustable.
Getting Around
- There is step-free level access throughout all areas, this may include the use of a lift.
- Access throughout may include manual doors and doors permanently held open.
- Some flooring is patterned.
- There is a high visual contrast between the walls and floor in the majority of walkways.
- There is background noise in some areas of the venue.
- Wayfinding signage is provided.
- The colour, design and typeface of signs is consistent throughout.
- Lighting levels vary due to the size of the space.
- Lighting levels are adjustable in some areas.
Lift
- The lift surveyed is located to the right as you enter.
- The distance from the entrance is 4m.
- The most accessible route to the lift has step-free level access.
- The ground floor and levels 1 to 5 are accessed by this lift.
- The lift door has a high visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have a low visual contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 95cm.
- The internal dimensions of the lift are 159cm (width) x 139cm (depth).
- The internal lift control buttons have tactile markings and a high visual contrast.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- Internally the lift has: a visual floor indicator, a mirror to aid reversing and a list of floor services/facilities.
- Lighting levels were even at the time of the survey.
- There are other lifts available at this location which vary in size.
Stairs
- The stairs surveyed are located to the right of the reception.
- There are double manual doors to access the stairwell.
- The ground floor and levels 1 to 5 can be accessed by these stairs.
- There are 20+ steps between floors.
- The steps are clearly marked and have handrails on both sides.
- The handrails are not easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails extend horizontally beyond the first and last step.
- Lighting levels were even at the time of the survey.
Toilet with Adaptations (Reception Lobby - Right Hand Transfer)
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Location and Access
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- The toilet surveyed is located to the right of the reception desk.
- The distance from the entrance is 10m.
- The most accessible route to the toilet has step-free level access.
- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The door requires effort to open.
- The width of the door opening is 97cm.
- The door has a locking handle.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a medium visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 156cm (width) x 243cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
- The lateral transfer space is 90cm (from the side of the toilet pan).
- There is a spatula flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a high visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a high visual contrast.
- The toilet roll holder is 103cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 71cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a high visual contrast.
- The soap dispenser is 89cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a high visual contrast.
- The hand dryer is 81cm from the floor.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The cubicle has a nappy/incontinence items bin and a sanitary bin.
- There are no coat hooks.
- The height of the baby change facility when in use is 87cm.
- The walls and floor have a medium visual contrast.
- Lighting levels were even at the time of the survey.
Eating and Drinking (Hotel Lounge and Bar and Marco Pierre-White Steakhouse)
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Location and Service
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- The Lounge Bar is to the right, opposite reception.
- The most accessible route has step-free level access.
- This area has a bar where food and drink can be ordered, self service counters and numerous seating options.
- Full table service is available on request only.
- Menus are available on a board and available in large print.
- The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
- The following are available: drinking straws, takeaway cups and takeaway cutlery.
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Order and Payment
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- The bar was surveyed.
- The counter is located to the left as you enter the lounge bar.
- There is step-free level access to the counter.
- The height of the counter is 110cm.
- There is not a lowered section at the counter.
- The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
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Seating Area
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- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Some flooring is shiny and patterned.
- The walls and floor have a high visual contrast.
- Seating available in this area includes: chairs with armrests, chairs without armrests, armchairs, sofas and high stools.
- Furniture available in this area includes: tables, coffee tables and high tables.
- The surface height of some of the tables is suitable for wheelchair users.
- The clear height under some of the tables is suitable for wheelchair users.
- There is background noise in this area.
- Lighting levels were even at the time of the survey.
- Lighting levels are adjustable.
- The buffet counter has a height of 86cm.
The self-serve coffee machines have a height of 143cm.
Lift (To the Lexington Bar)
- The lift surveyed is located to the right of the reception desk.
- The distance from the entrance is 7m.
- The most accessible route to the lift has step-free level access.
- The ground floor and level 4 are accessed by this lift.
- The lift door has a high visual contrast.
- The lift does not have a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have a low visual contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 90cm.
- The internal dimensions of the lift are 108cm (width) x 110cm (depth).
- The internal lift control buttons have tactile markings and a high visual contrast.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- Internally the lift has: a separate door to exit, a visual floor indicator and a list of floor services/facilities.
- Lighting levels were low at the time of the survey.
- There are other lifts available at this location which vary in size.
Eating and Drinking (The Lexington Rooftop Bar)
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Location and Service
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- The most accessible route has step-free level access and a lift.
- This area has a bar where food and drink can be ordered.
- Full table service is available on request only.
- Menus are handheld.
- The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
- The following are available: drinking straws, takeaway cups and takeaway cutlery.
- There is not a hearing assistance system.
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Order and Payment
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- The bar was surveyed.
- The counter is located to the right as you enter the area.
- There is step-free level access to the counter.
- The height of the counter is 112cm.
- There is not a lowered section at the counter.
- The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
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Seating Area
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- There is step-free level access throughout the majority of areas.
- The following areas have stepped access: the booth seating areas.
- There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The flooring is patterned.
- The walls and floor have a low visual contrast.
- Seating available in this area includes: chairs with armrests, chairs without armrests, sofas and high stools.
- Furniture available in this area includes: tables and coffee tables.
- Some seating is fixed.
- The surface height of some of the tables is suitable for wheelchair users.
- The clear height under some of the tables is suitable for wheelchair users.
- There is background noise in this area which varies depending on the function/event .
- Lighting levels were even at the time of the survey, with unshaded light sources.
- Lighting levels are adjustable.
Entrance (Outdoor Rooftop Terrace)
- This entrance is located at the end of the bar.
- The entrance area is not clearly signed.
- There is step-free level access at the entrance.
- There is a single manual door at this entrance.
- The door opens away from you.
- The door requires effort to open.
- The width of the opening is 90cm.
- There is a small lip on the threshold of the opening.
- The door has a low visual contrast.
- There is step-free access via ramp as you enter.
- The ramp has a slight gradient.
- The ramp is between 75cm and 150cm wide with no handrails.
Seating Area (Outdoor Rooftop Terrace)
- The seating area is located at the end of the Lexington Rooftop Bar.
- The seating area is covered.
- The most accessible route to the seating area has step-free level access and manual doors.
- The following areas have step-free access via ramps or slopes: the terrace is accessed via ramp.
- The following areas have stepped access: the covered seating area can be accessed via a step, or via the ramp.
- There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Seating available in this area includes: chairs with armrests, chairs without armrests, sofas and high stools.
- Furniture available in this area includes: tables, coffee tables and high tables.
- The surface height of some of the tables is suitable for wheelchair users.
- The clear height under some of the tables is suitable for wheelchair users.
- There is background noise in this area which varies depending on the function/event .
Toilet with Adaptations (Lexington Bar - Right Hand Transfer)
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Location and Access
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- The toilet surveyed is located on the right at the end of the bar.
- The distance from the lift exit is 16m.
- The most accessible route to the toilet has step-free level access.
- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The door requires effort to open.
- The width of the door opening is 88cm.
- The door has a locking handle.
- Internally the door has a high visual contrast.
- There is not a grab rail on the internal door.
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Dimensions and Features
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- The dimensions of the cubicle are 164cm (width) x 209cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
- The lateral transfer space is 99cm (from the side of the toilet pan).
- There is a spatula flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a high visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a high visual contrast.
- The toilet roll holder is 104cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 70cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a high visual contrast.
- The soap dispenser is 96cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a high visual contrast.
- The hand dryer is 84cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The cubicle has a nappy/incontinence items bin and a sanitary bin.
- There are no coat hooks.
- The height of the baby change facility when in use is 86cm.
- The walls and floor have a medium visual contrast.
- Lighting levels were even at the time of the survey.
Gym (Level 1 - Fitness center)
- The gym is located on level 1.
- There is step-free level access via lift into the gym.
- There is a single manual door with a low visual contrast.
- The door opens away from you.
- The door requires effort to open.
- The width of the opening is 90cm.
- There is step-free level access throughout.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- The gym is not staffed.
- The walls and floor have a low visual contrast.
- There is some clear manoeuvring space between equipment (150cm x 150cm).
- Equipment includes free weights and cable resistance machines.
- There is not a hearing assistance system.
- There may be background noise in this area.
- Lighting levels were even at the time of the survey.
Standard Bedroom (Level 3 - 309 - Double)
- The bedroom surveyed is located on level 3.
- The distance from the lift exit is 50m.
- The most accessible route to the bedroom has step-free level access, a lift, manual doors and doors permanently held open.
- There is step-free level access into the bedroom.
- There is numbered signage on or near the door.
- There is a key fob/card reader at a height of 111cm.
- The door opens inwards and has a high visual contrast.
- The door requires effort to open.
- The width of the door opening is 86cm.
- The bedroom has a double bed.
- The top of the mattress is 65cm from the floor.
- The space under the bed is 18cm from the floor.
- Furniture can be moved to enable a manoeuvring space next to the bed (150cm x 150cm).
- The flooring is patterned.
- The following is available in this bedroom: a chair with armrests, an armchair, bedside plug sockets, a coffee table, a desk and a TV with subtitles.
- Lighting levels were even at the time of the survey.
- Lighting levels are adjustable.
Standard Ensuite (Level 3 - 309)
- There is step-free level access into the ensuite.
- The ensuite door opens inwards and has a high visual contrast.
- The door is easy to open.
- The width of the door opening is 80cm.
- Internally the door has a high visual contrast.
- The dimensions of the ensuite are 236cm (width) x 241cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is not a lateral transfer space next to the toilet.
- The toilet seat has a low visual contrast.
- There is a wall mounted toilet roll holder, a wash basin, a wall mounted soap dispenser and a hand towel available.
- The wash basin has a lever mixer tap.
- The toilet roll holder has a high visual contrast.
- The soap dispenser has a high visual contrast.
- Additional features include: a mirror and coat hooks.
- The ensuite has a pedal bin.
- The walls and floor have a low visual contrast.
- Lighting levels were even at the time of the survey.
- The ensuite has a shower cubicle.
- There is an adjustable shower head which can also be detached.
- The shower controls are twist turn mixer.
- There is a grab rail for the shower.
Bedroom with Adaptations (Level 4 - 401 - Double)
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Location and Access
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- The bedroom surveyed is located on the fourth floor.
- The distance from the lift exit is 30m.
- The most accessible route to the bedroom has step-free level access, a lift and manual doors.
- There is step-free level access into the bedroom.
- There is numbered signage on or near the door.
- There is a key fob/card reader at a height of 111cm.
- The door opens inwards and has a high visual contrast.
- The door requires effort to open.
- The width of the door opening is 95cm.
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Bedroom Features
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- The bedroom has a double bed.
- The top of the mattress is 50cm from the floor.
- The space under the bed is 9cm from the floor.
- Furniture can be moved to enable a manoeuvring space next to the bed (150cm x 150cm).
- The flooring is patterned.
- The following is available in this bedroom: a chair without armrests, wardrobes for seated users, bedside plug sockets, a coffee table, a desk and a TV with subtitles.
- There is no emergency alarm.
- Lighting levels were even at the time of the survey.
- Lighting levels are adjustable.
- This bedroom has an adjoining room.
Ensuite with Adaptations (Level 4 - 401)
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Access
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- There is step-free level access into the ensuite.
- The ensuite door opens outwards and has a high visual contrast.
- The door requires effort to open.
- The width of the door opening to the ensuite is 101cm.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
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Dimensions and Features
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- The dimensions of the ensuite are 238cm (width) x 270cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the left as you face the toilet.
- The lateral transfer space is 156cm (from the side of the toilet pan).
- There is a push button flush on the wall above the cistern.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a low visual contrast.
- The toilet has a padded backrest.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a high visual contrast.
- The toilet roll holder is 74cm from the floor.
- The wash basin and taps cannot be reached when seated on the toilet.
- The wash basin is 75cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rail is on the left as you face the wash basin.
- The wash basin grab rail has a high visual contrast.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a high visual contrast.
- The soap dispenser is 107cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The ensuite has a pedal bin.
- There are multiple coat hooks.
- The coat hooks are 108cm and 141cm from the floor.
- The walls and floor have a low visual contrast.
- Lighting levels were even at the time of the survey.
- The ensuite has a wheel-in shower.
- There is not room for a wheelchair user to manoeuvre in the shower.
- There is an adjustable shower head which can also be detached.
- The shower controls are twist/turn.
- There is a flip-down shower seat.
- The shower seat is 46cm from the floor.
- There are dropdown rails for the shower.
- The shower grab rails have a high visual contrast.
- The shower dropdown rails have a high visual contrast.
- There is a pull cord emergency alarm for the shower, however it is not within 10cm from the floor.
