You are on Overview. Skip to the next section.

Overview

Collapse all Expand all

• About View
  • From late medieval painting to modern art, discover one of the UK’s finest art collections in the heart of Hull at The Ferens Art Gallery.
  • Facilities available in the venue include: a cafe, gift shop and a lift access to all levels.
  • View information on opening times.
• Parking and Public Transport View
  • The venue does not have its own car park.
  • The name of the nearest car park is Lowgate Car Park.
  • View information on Lowgate Car Park (opens new tab) .
  • The nearest train station is Hull.
  • The nearest bus station is Hull.
  • For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
  • View information on getting here (opens new tab) .
• Getting In and Around View
  • There is step-free access via ramp at the most accessible entrance.
  • There is step-free level access throughout, this may include the use of a lift.
  • Access throughout may include manual doors, doors permanently held open and automatic doors.
  • The Create Gallery and upper level can be accessed via stairs and a standard lift.
• Getting Help and Assistance View
  • There is seating available.
  • There is a fixed hearing assistance system.
  • You can borrow or hire the following equipment: a manual wheelchair.
  • Additional equipment which can be borrowed or hired includes: sensory packs.
  • There is a designated safe space which can be used by people with dementia, autism or learning disabilities.
  • The designated safe space is located in the Create Gallery.
  • Documents are available in the following formats: large print, Braille (on request) and audio (on request).
  • There is a water bowl available for assistance dogs.
  • There is not a designated assistance dog spending area.
  • Additional facilities/services include: Wi-Fi.
  • Staff receive the following training: Disability Awareness Training.

You are on Toilet and Changing Facilities. Skip to the next section.

Toilet and Changing Facilities

Collapse all Expand all

• Toilet Facilities View
  • There are 2 toilets with adaptations.
  • Toilets with adaptations are located to the rear of the cafe and shop and near the education area of the gallery.
  • The transfer space varies between left and right in the toilets with adaptations.
  • The gender inclusive step-free toilet facilities are located to the rear of the cafe and shop.
  • The male and female step-free toilet facilities are located near the education area of the gallery.
• Changing Places and Changing Facilities View
  • Parent and baby changing facilities are located within both the toilets with adaptations.

You are on Main Entrance. Skip to the next section.

Main Entrance

• This entrance is located at the front of the venue, off Carr Lane.
• The entrance area is clearly signed.
• There is not a canopy or recess which provides weather protection at the entrance.
• There is step-free access via ramp at the entrance.
• The ramp has a slight gradient.
• The ramp is between 75cm and 150cm wide with no handrails.
• There are 3 steps with no handrails.
• The steps have tactile markings at the top.
• The height of the highest step is 14cm.
• The depth of the steps is between 30cm and 45cm.
• There are double manual doors at this entrance.
• The doors are permanently held open.
• The width of the opening is 153cm.
• There is a small lip on the threshold of the opening.
• The doors have a high visual contrast.
• There is a second set of double automatic doors.
• The second set of doors opens by sliding.
• The width of the opening is 127cm.
• There is a small lip on the threshold of the opening.
• The second set of doors have a medium visual contrast.
• There is step-free level access as you enter.

You are on Welcome Desk and Foyer. Skip to the next section.

Welcome Desk and Foyer

Collapse all Expand all

• Ticket Counter View
  • The ticket counter surveyed is located ahead and to the left, after entering.
  • There is step-free level access to the counter.
  • The height of the counter is 115cm.
  • There is a lowered section at the counter.
  • The height of the lowered section is 76cm.
  • There is a clearly signed fixed hearing assistance system.
  • The hearing assistance system was tested and working at the time of the survey.
• Self-Service Ticket Machines View
  • This desk is staffed at all times.

You are on Ground Floor Galleries 1 - 9. Skip to the next section.

Ground Floor Galleries 1 - 9

• All exhibits are indoors.
• There is step-free level access throughout all areas.
• Access throughout may include manual doors and automatic doors.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• The flooring is shiny and patterned.
• The walls and floor visual contrast varies between low and high.
• The following may be experienced here: lighting effects.
• There is no (or very little) background noise.
• Lighting levels vary due to the size of the space.
• Display information includes: braille, pictorial, audio description and information boards.
• There is not a hearing assistance system.
• There are temporary exhibitions in Galleries 4, 7 and 8 that will change throughout the year.

You are on Centre Court Gallery. Skip to the next section.

Centre Court Gallery

• All exhibits are indoors.
• There is step-free level access throughout all areas.
• Access throughout may include manual doors and automatic doors.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• The flooring is shiny and patterned.
• The walls and floor visual contrast varies between low and high.
• There is no (or very little) background noise.
• Lighting levels vary due to the size of the space.
• Display information includes: tactile, pictorial, audio description and information boards.
• There is not a hearing assistance system.
• Access throughout the tour may include manual doors.

You are on Explore Art Gallery. Skip to the next section.

Explore Art Gallery

• All exhibits are indoors.
• There is step-free level access throughout all areas.
• Access throughout may include manual doors.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• Some flooring is shiny and patterned.
• The walls and floor have a high visual contrast.
• There may be background noise.
• Lighting levels were even at the time of the survey.
• Display information includes: information boards, pictorial and tactile.
• There is not a hearing assistance system.
• Seating available in this area includes: armchairs.
• Furniture available in this area includes: tables.
• There are 2 doors to access this area. One door leads from the entrance foyer and the other doors leads from Gallery 9.

You are on Main Lift. Skip to the next section.

Main Lift

• The lift surveyed is located near the Centre Court, behind the reception desk.
• The distance from the entrance is 12m.
• The most accessible route to the lift has manual doors and step-free level access.
• The first and second floors are accessed by this lift.
• The lift door has a high visual contrast.
• The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
• The external lift control buttons have tactile markings.
• All of the external lift controls are at a suitable height for a wheelchair user.
• The lift door opening width is 97cm.
• The internal dimensions of the lift are 110cm (width) x 330cm (depth).
• The internal lift control buttons have tactile markings and a medium visual contrast.
• All of the internal lift controls are at a suitable height for a wheelchair user.
• Lighting levels were even at the time of the survey.
• There are other lifts available at this location which vary in size.

You are on Central Staircase. Skip to the next section.

Central Staircase

• The stairs surveyed are located to the right hand side, after entering.
• The ground floor and first floor can be accessed by these stairs.
• There are 20+ steps between floors.
• The steps are clearly marked and have handrails on both sides.
• The handrails are easy to grip.
• The handrails cover the flight of stairs throughout its length.
• The handrails extend horizontally beyond the first and last step.
• The height of the steps is between 15cm and 18cm.
• The depth of the steps is not between 30cm and 45cm.
• Lighting levels were low at the time of the survey.

You are on Upper Galleries 11 - 12. Skip to the next section.

Upper Galleries 11 - 12

• All exhibits are indoors.
• There is step-free level access throughout all areas.
• Access throughout may include manual doors.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• Some flooring is shiny.
• The walls and floor visual contrast varies between low and high.
• There may be background noise.
• Lighting levels were even at the time of the survey.
• Display information includes: pictorial, audio guides and information boards.
• There is not a hearing assistance system.

You are on Ferens Gallery Venue Cafe. Skip to the next section.

Ferens Gallery Venue Cafe

Collapse all Expand all

• Location and Access View
  • The cafe is located to the rear of the venue, on the ground floor.
  • The most accessible route has manual doors, doors permanently held open, automatic doors and step-free level access.
  • There is step-free level access into this area.
  • There are double manual doors with a medium visual contrast.
  • The doors open towards you.
  • The doors require effort to open.
  • The width of the opening is 166cm.
  • There is a second set of automatic double doors with an opening width of 160cm.
• Service View
  • This area has a counter where food and drink can be ordered and colleagues who can provide assistance with ordering.
  • Full table service is available on request only.
  • Menus are handheld and wall-mounted.
  • The following dietary requirements can be catered for: lactose free, vegan, vegetarian, gluten free, dairy free and nut allergy.
  • The following are available: drinking straws and takeaway cups.
  • There is not a hearing assistance system.
• Order and Payment View
  • The service counter was surveyed.
  • The counter is located to the left hand side of the cafe.
  • There is step-free level access to the counter.
  • The height of the counter is 93cm.
  • There is a lowered section at the counter.
  • The height of the lowered section is 78cm.
  • The counter has patterned/distracting backgrounds.
• Seating Area View
  • There is step-free level access throughout the seating area.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor visual contrast varies between low and high.
  • Seating available in this area includes: armchairs, chairs without armrests, chairs with armrests and sofas.
  • Furniture available in this area includes: tables and coffee tables.
  • The surface height of the tables is suitable for wheelchair users.
  • The clear height under the tables is suitable for wheelchair users.
  • There may be background noise in this area.
  • Lighting levels were even at the time of the survey.
  • There is external seating outside the cafe, accessed via manual double doors. One door is kept locked and the single door has an opening width of 110cm.

You are on Toilet with Adaptations (Rear of Cafe - Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (Rear of Cafe - Left Hand Transfer)

Collapse all Expand all

• Location and Access View
  • The toilet surveyed is located to the rear of the cafe.
  • The distance from the cafe entrance is 12m.
  • The most accessible route to the toilet has automatic doors, manual doors, doors permanently held open and step-free level access.
  • There is step-free level access into the facility.
  • There is pictorial and Braille signage on or near the door.
  • The door opens outwards and has a high visual contrast.
  • The door is easy to open.
  • The width of the door opening is 85cm.
  • The door has a twist lock.
  • Internally the door has a high visual contrast.
  • There is a grab rail on the internal door with a low visual contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 158cm (width) x 290cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the left as you face the toilet.
  • The lateral transfer space is 92cm (from the side of the toilet pan).
  • There is a spatula flush on the transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a high visual contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a high visual contrast.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a low visual contrast.
  • The toilet seat is 48cm from the floor.
  • The toilet seat has a high visual contrast.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a high visual contrast.
  • The toilet roll holder is 82cm from the floor.
  • The wash basin and taps can be reached when seated on the toilet.
  • The wash basin is 74cm from the floor.
  • The wash basin has a lever mixer tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have a high visual contrast.
  • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
  • The soap dispenser has a high visual contrast.
  • The soap dispenser is 109cm from the floor.
  • There is not a towel dispenser.
  • There is a wall mounted hand dryer.
  • The hand dryer has a high visual contrast.
  • The hand dryer is 90cm from the floor.
  • There is a pull cord emergency alarm within 10cm from the floor.
  • The mirror has been angled for ease of use.
  • There is a shelf, however there is an obstruction in front of it.
  • The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
  • The cubicle has a nappy/incontinence items bin and a sanitary bin.
  • There is one coat hook.
  • The coat hook is 114cm from the floor.
  • The walls and floor have a high visual contrast.
  • Lighting levels were even at the time of the survey.

You are on Ferens Gallery Shop. Skip to the next section.

Ferens Gallery Shop

Collapse all Expand all

• Getting Around View
  • There is step-free level access throughout all areas.
  • Access throughout may include narrow aisles (less than 120cm).
  • The majority of main aisle widths are under 120cm.
  • There may be background noise.
  • Signage is provided.
  • Signage is clearly visible with high contrasting colours.
  • The colour, design and typeface of signs is consistent throughout.
  • Lighting levels were even at the time of the survey.
  • There is step-free level access to the checkout area.
  • The venue has a payment counter.
• Payment Counter View
  • Signage is not provided for the counter.
  • The payment counter has patterned/distracting backgrounds.
  • The height of the payment counter is 117cm.
  • There is a lowered section at the counter.
  • The height of the lowered section is 77cm.
  • The card payment machine is portable.
  • There is a clearly signed fixed hearing assistance system.
  • The hearing assistance system was tested and working at the time of the survey.
  • Lighting levels were even at the time of the survey.

You are on Studio / Event Space. Skip to the next section.

Studio / Event Space

• The room is located to the rear left of the venue.
• The distance from the lift is 6m.
• The most accessible route to the room has step-free level access and manual doors.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• There are double manual doors with a medium visual contrast.
• One of the doors was locked at the time of the survey.
• The locked door can be opened on request.
• The door opens towards you.
• The door is easy to open.
• The width of the opening is 88cm.
• There is step-free level access throughout the majority of areas.
• The following areas have stepped access: some of the tiered seating when set up.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• Some flooring is shiny.
• The walls and floor visual contrast varies between low and high.
• Seating available in the room includes: chairs without armrests.
• Furniture available in the room includes: tables.
• The surface heights are suitable for wheelchair users.
• The clear underside space of the surfaces is suitable for wheelchair users.
• There is not a hearing assistance system.
• Additional facilities/services include: a flashing fire alarm.
• There is background noise in this area which varies depending on the function/event.

You are on Lift (Toilets / Studio / Event Space). Skip to the next section.

Lift (Toilets / Studio / Event Space)

• The lift surveyed is located to the rear left of the venue / access the Studio.
• The distance from the entrance is 40m.
• The most accessible route to the lift has step-free level access and manual doors.
• The Studio, toilets and upper level are accessed by this lift.
• The lift door has a medium visual contrast.
• The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
• The external lift control buttons have tactile markings and Braille markings.
• All of the external lift controls are at a suitable height for a wheelchair user.
• The lift door opening width is 78cm.
• The internal dimensions of the lift are 110cm (width) x 150cm (depth).
• The internal lift control buttons have tactile markings.
• All of the internal lift controls are at a suitable height for a wheelchair user.
• Internally the lift has: an audible announcer.
• Lighting levels were even at the time of the survey.
• There are other lifts available at this location which vary in size.

You are on Toilet with Adaptations (Studio / Event Space - Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Studio / Event Space - Right Hand Transfer)

Collapse all Expand all

• Location and Access View
  • The toilet surveyed is located to the rear left of the venue - beyond Gallery 1 .
  • The distance from the lift is 5m.
  • The most accessible route to the toilet has step-free level access and manual doors.
  • There is step-free level access into the facility.
  • There is Braille and pictorial signage on or near the door.
  • The door opens outwards and has a high visual contrast.
  • The door is easy to open.
  • The width of the door opening is 80cm.
  • The door has a lever twist lock.
  • Internally the door has a high visual contrast.
  • There is a grab rail on the internal door with a high visual contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 147cm (width) x 247cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the right as you face the toilet.
  • The lateral transfer space is 80cm (from the side of the toilet pan).
  • There is a push button flush on top of the cistern.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a high visual contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a high visual contrast.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a high visual contrast.
  • The toilet seat is 48cm from the floor.
  • The toilet seat has a high visual contrast.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a high visual contrast.
  • The toilet roll holder is 80cm from the floor.
  • The wash basin and taps can be reached when seated on the toilet.
  • The wash basin is 76cm from the floor.
  • The wash basin has a lever tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have a high visual contrast.
  • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
  • The soap dispenser has a medium visual contrast.
  • The soap dispenser is 85cm from the floor.
  • There is not a towel dispenser.
  • There is a wall mounted hand dryer.
  • The hand dryer has a high visual contrast.
  • The hand dryer is 95cm from the floor.
  • There is a pull cord emergency alarm within 10cm from the floor.
  • The mirror has been angled for ease of use.
  • There is no shelf.
  • The cubicle has a nappy/incontinence items bin.
  • There is one coat hook.
  • The coat hook is 140cm from the floor.
  • The height of the baby change facility when in use is 93cm.
  • The walls and floor have a high visual contrast.
  • Lighting levels were even at the time of the survey.