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Hull and East Riding Museum of Archaeology

36 High Street, Hull, HU1 1NQ

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Access Guide

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Overview

  • About View
    • This museum is located within the Museum Quarter off the High Street, in the old Hull Corn Exchange Building in Hull.
    • Facilities available in the venue include: education and exhibition spaces.
    • View information on opening times.
  • Parking and Public Transport View
  • Getting In and Around View
    • There is step-free level access at the most accessible entrance.
    • There is step-free level access throughout the majority of areas, this may include the use of a lift.
    • The following areas have step-free access via ramps or slopes: some areas of the museum and exhibition space.
    • Access throughout may include uneven surfaces, manual doors and doors permanently held open.
    • The upper levels of the exhibition can be accessed via a standard lift, a platform lift and stairs.
  • Getting Help and Assistance View
    • There is seating available.
    • There is a fixed hearing assistance system.
    • You can borrow or hire the following equipment: a manual wheelchair.
    • Additional equipment which can be borrowed or hired includes: sheet magnifiers and sensory packs.
    • Documents are available in the following formats: large print and audio (on request).
    • There is a water bowl available for assistance dogs.
    • There is not a designated assistance dog spending area.
    • Staff receive the following training: Disability Awareness Training.

Toilet and Changing Facilities

  • Toilet Facilities View
    • There is 1 toilet with adaptations.
    • The toilet with adaptations is located to the left hand side, before entering the exhibition space.
    • The toilet with adaptations has a left hand transfer space.
    • The male and female step-free toilet facilities are located to the left hand side before entering the exhibition space and inside the exhibition space.
  • Changing Places and Changing Facilities View
    • Parent and baby changing facilities are located outside the standard toilets in the exhibition space.

Museum Entrance

  • This entrance is located opposite the gardens and outdoor area, which is shared with The Streetlife Museum.
  • The approach to the entrance has uneven surfaces.
  • The entrance area is clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There are double automatic doors at this entrance.
  • The doors open by sliding.
  • The doors have a low visual contrast.
  • The width of the opening is 156cm.
  • There is a small lip on the threshold of the opening.

Reception and Shop

  • Getting Around View
    • There is step-free level access throughout all areas.
    • Access throughout may include narrow walkways.
    • The majority of main aisle widths are under 120cm.
    • There may be background noise.
    • Seating available on this floor includes: benches.
    • Lighting levels were even at the time of the survey.
    • The checkout area is located ahead and to the left, after entering.
    • There is step-free level access to the checkout area.
    • The venue has a customer service counter.
  • Payment Counter View
    • Signage is provided for the counter.
    • Signage is clearly visible with high contrasting colours.
    • The height of the payment counter is 112cm.
    • There is a lowered section at the counter.
    • The height of the lowered section is 72cm.
    • The card payment machine is portable.
    • There is a clearly signed fixed hearing assistance system.
    • The hearing assistance system was tested and working at the time of the survey.
    • Lighting levels were even at the time of the survey.

Coffee Cart and Seating Area

  • Location and Access View
    • The coffee cart is located ahead after entering and there is limited seating.
    • The most accessible route has step-free level access.
    • There is step-free level access into this area.
  • Seating Area View
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • The walls and floor visual contrast varies between low and high.
    • Seating available in this area includes: benches.
    • Furniture available in this area includes: coffee tables.
    • There may be background noise in this area.
    • Lighting levels were even at the time of the survey.
    • The coffee cart is operated by a member of the museum staff.

Toilet with Adaptations (Outside the Exhibition Space - Left Hand Transfer )

  • Location and Access View
    • The toilet surveyed is located to the left hand side, before entering the exhibition space.
    • The distance from the entrance is 18m.
    • The most accessible route to the toilet has step-free level access.
    • There is step-free level access into the facility.
    • There is pictorial signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The door is easy to open.
    • The width of the door opening is 85cm.
    • The door has a lever twist lock.
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a high visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 150cm (width) x 240cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the left as you face the toilet.
    • The lateral transfer space is 83cm (from the side of the toilet pan).
    • There is a lever flush on the transfer side.
    • There is no horizontal grab rail for the toilet.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a medium visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a medium visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a low visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a medium visual contrast.
    • The toilet roll holder is 84cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 75cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a medium visual contrast.
    • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
    • The soap dispenser has a medium visual contrast.
    • The soap dispenser is 107cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a medium visual contrast.
    • The hand dryer is 100cm from the floor.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a waste bin, a sanitary bin and a nappy/incontinence items bin.
    • There is one coat hook.
    • The coat hook is 118cm from the floor.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.

Platform Lift - Exhibition Entrance

  • The lift surveyed is located after the shop, at the entrance to the exhibition.
  • This lift is a platform lift.
  • The distance from entrance is 12m.
  • The most accessible route to the lift has step-free level access.
  • The upper levels of the exhibition are accessed by this lift.
  • The lift door has a high visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have tactile markings and a low visual contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 82cm.
  • The internal dimensions of the lift are 125cm (width) x 128cm (depth).
  • The internal lift control buttons have tactile markings and a low visual contrast.
  • All of the internal lift controls are at a suitable height for a wheelchair user.
  • The button needs to be pressed constantly when in use.
  • Internally the lift has: a separate door to exit.
  • Lighting levels were low at the time of the survey.
  • There are other lifts available at this location which vary in size.

Stairs (Exhibition Entrance)

  • The stairs surveyed are located next to the platform lift.
  • There are 6 steps between floors.
  • The steps are clearly marked and have a handrail on the right going up.
  • The handrail is easy to grip.
  • The handrail covers the flight of stairs throughout its length.
  • The handrail does not extend horizontally beyond the first and last step.
  • The height of the steps is between 15cm and 18cm.
  • The depth of the steps is not between 30cm and 45cm.
  • Lighting levels were low at the time of the survey.
  • There are other stepped areas that can be overcome by the use of a lift, throughout the exhibition.

Exhibition Space (Ground Floor and Lower Ground Floor)

  • All exhibits are indoors.
  • There is step-free level access throughout the majority of areas, this may include the use of a lift.
  • The following areas have step-free access via ramps or slopes: through Celtic World down to The Ferriby Boats exhibit.
  • Access throughout may include uneven surfaces, doors permanently held open and narrow walkways.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • The walls and floor visual contrast varies between low and high.
  • The following may be experienced here: strong smells, sudden loud noises, lighting effects, interactive video effects and audio triggered by a sensor.
  • There may be background noise.
  • Lighting levels vary due to the size of the space.
  • Display information includes: tactile, pictorial, information boards, touchscreens, televisions/screens and interactive exhibits at a suitable height for a wheelchair user.
  • There is not a hearing assistance system.
  • Seating available in this area includes: chairs without armrests.
  • The tour is self-guided.
  • This area consists of the Jurrasic, Triassic and Cretaceous, Stone Age, Bronze Age, Iron Age and Celtic Village Exhibits.

Ramped Route Exhibition Space

  • The following areas have step-free access via ramps or slopes: the Celtic World exhibit to the Ferriby Boats exhibit.
  • Access throughout may include narrow walkways.
  • The visual contrast between the walls and floor varies between low and high.
  • There is background noise.
  • Wayfinding signage is provided.
  • Signage is clearly visible with high contrasting colours.
  • The colour, design and typeface of signs is consistent throughout.
  • Seating available in the walkways includes: chairs without armrests.
  • Lighting levels were low at the time of the survey.

Platform Lift - Celtic World to Ferriby Boats

  • The lift surveyed is located between the lower Celtic World and Ferriby Boats exhibits.
  • This lift is a platform lift.
  • The most accessible route to the lift has steep ramps or slopes, a platform lift and narrow walkways.
  • Lower Celtic World and Ferriby Boats exhibits are accessed by this lift.
  • The lift door has a high visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have a low visual contrast and tactile markings.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 80cm.
  • The internal dimensions of the lift are 82cm (width) x 120cm (depth).
  • The internal lift control buttons have tactile markings and a low visual contrast.
  • All of the internal lift controls are at a suitable height for a wheelchair user.
  • The button needs to be pressed constantly when in use.
  • Internally the lift has: a separate door to exit.
  • Lighting levels were low at the time of the survey.
  • There are other lifts available at this location which vary in size.
  • This lift bypasses 5 steps.

Exhibition Space (Ground Floor)

  • All exhibits are indoors.
  • There is step-free level access throughout all areas, this may include the use of a lift.
  • The following areas have step-free access via ramps or slopes: the preserved Ferriby Boat exhibition .
  • Access throughout may include uneven surfaces and doors permanently held open.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • Some flooring is patterned.
  • The walls and floor visual contrast varies between low and high.
  • The following may be experienced here: strobe or flashing lights, strong smells, sudden loud noises and lighting effects.
  • There may be background noise.
  • Lighting levels vary due to the size of the space.
  • Display information includes: tactile, pictorial, information boards, touchscreens, televisions/screens and interactive exhibits at a suitable height for a wheelchair user.
  • There is not a hearing assistance system.
  • Seating available in this area includes: chairs without armrests.
  • The tour is self-guided.
  • This area consists of the Ferriby Boats, Roman Exhibits and Education Room.

Education Room/s

  • The room is located on the ground level, after the Roman exhibits.
  • The distance from the lift is 12m.
  • The most accessible route to the room has step-free level access and a lift.
  • There is step-free level access into the room.
  • There are double manual doors with a low visual contrast.
  • The doors open towards you.
  • The doors are easy to open.
  • The width of the opening is 150cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The flooring is patterned.
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: chairs without armrests and stools.
  • Furniture available in the room includes: tables.
  • The surface heights are suitable for wheelchair users.
  • The clear underside space of the surfaces is suitable for wheelchair users.
  • There is not a hearing assistance system.
  • Additional facilities/services include: a wash basin.
  • There may be background noise in this room.
  • Lighting levels were even at the time of the survey.
  • There are 2 possible entrances to the education space, that can be screened off to make 2 rooms.

Lift - Roman to Medieval Gallery

  • The lift surveyed is located on the ground floor, next to the exit.
  • The most accessible route to the lift has step-free level access and a lift.
  • The ground floor and first floor are accessed by this lift.
  • The lift door has a high visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have tactile markings.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 80cm.
  • The internal dimensions of the lift are 100cm (width) x 150cm (depth).
  • The internal lift control buttons have tactile markings, Braille markings and a low visual contrast.
  • Some of the internal lift controls are at a suitable height for a wheelchair user.
  • Lighting levels were even at the time of the survey.
  • Lighting levels are adjustable.
  • There are other lifts available at this location which vary in size.
  • This lift bypasses 17 steps.

Exhibition Space (First Floor)

  • All exhibits are indoors.
  • There is step-free level access throughout all areas.
  • Access throughout may include narrow walkways.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • Some flooring is shiny.
  • The walls and floor visual contrast varies between low and high.
  • The following may be experienced here: strobe or flashing lights, strong smells, sudden loud noises, lighting effects and audio triggered by a sensor.
  • There may be background noise.
  • Lighting levels vary due to the size of the space.
  • Display information includes: tactile, pictorial, information boards, touchscreens and interactive exhibits at a suitable height for a wheelchair user.
  • There is not a hearing assistance system.
  • Seating available in this area includes: chairs without armrests.
  • The tour is self-guided.
  • This area consists of a Medieval, Civil War and Anglo Saxon and Viking exhibits - there are sound and lighting effects, which visitors can bypass if required.

Platform Lift - Medieval to Pre-Historic Gallery and Exit

  • The lift surveyed is located at the end of the Anglo Saxon and Viking exhibits.
  • This lift is a platform lift.
  • The most accessible route to the lift has step-free level access and a lift.
  • The ground floor and first floor are accessed by this lift.
  • The lift door has a high visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have tactile markings.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 83cm.
  • The internal dimensions of the lift are 93cm (width) x 150cm (depth).
  • The internal lift control buttons have tactile markings.
  • All of the internal lift controls are at a suitable height for a wheelchair user.
  • The button needs to be pressed constantly when in use.
  • Internally the lift has: a seat.
  • Lighting levels were even at the time of the survey.
  • There are other lifts available at this location which vary in size.
  • This lift bypasses 17 steps.

Outdoor Spaces

  • The following is available in this area: formal gardens.
  • Outdoor areas consist of block paving, gravel and paving slabs.
  • There are footpaths throughout.
  • The majority of the paths are wide enough for wheelchair users.
  • There is step-free level access throughout all areas.
  • The following areas have step-free access via ramps or slopes: the covered seating area.
  • There are seats situated along the paths for people to rest.
  • The paths have uneven surfaces.
  • This area is shared between Hull and East Riding Museum of Archaeology and Streetlife Museum.