Access Guide
Overview
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About
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- Social is a unique 300-capacity venue space in Hull which hosts live music, stand-up comedy, DJs, clubbing, theatre, festivals and more.
- Facilities available in the venue include: bar, auditorium, accessible and standard toilets.
- View information on opening times.
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Parking and Public Transport
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- The venue has its own car park.
- There is a public car park nearby.
- The nearest parking is located at the rear, is limited and by prior arrangement only.
- The nearest train station is Hull.
- The nearest bus station is Hull.
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Getting In and Around
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- There is step-free access via a very easy slope at the most accessible entrance.
- Access at the rear is by prior arrangement only.
- There is step-free level access throughout the majority of areas.
- The following areas have stepped access: the stage.
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Getting Help and Assistance
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- There is seating available.
- There is no hearing assistance system.
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Additional facilities/services include: Wi-Fi.
- Staff receive the following training: First Aid Training.
Toilet and Changing Facilities
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Toilet Facilities
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- There is 1 toilet with adaptations.
- The toilet with adaptations is located opposite the bar.
- The toilet with adaptations has a right hand transfer space.
- The male and female step-free standard toilet facilities are located opposite the bar.
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Changing Places and Changing Facilities
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- Parent and baby changing facilities are located in the toilet with adaptations.
Toilet with Adaptations (Right Hand Transfer)
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Location and Access
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- The toilet surveyed is located opposite the bar.
- The distance from the entrance is 10m.
- The most accessible route to the toilet has step-free level access.
- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The door is easy to open.
- The width of the door opening is 81cm.
- The door has a locking handle.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 162cm (width) x 225cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
- The lateral transfer space is 90cm (from the side of the toilet pan).
- There is a spatula flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a high visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a high visual contrast.
- The toilet roll holder is 72cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 68cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a wall mounted soap dispenser which can be reached when seated on the toilet.
- The soap dispenser has a high visual contrast.
- The soap dispenser is 106cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a high visual contrast.
- The hand dryer is 125cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The cubicle has a waste bin and a sanitary bin.
- There is one coat hook.
- The height of the baby change facility when in use is 105cm.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
Parking
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Car Park
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- The car park is located to the rear of the venue.
- The car park is open air/surface.
- The car park surface consists of loose chippings.
- There are no designated Blue Badge parking bays available.
- Parking at the rear is limited and by prior arrangement only.
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Charges and Restrictions
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- Parking is free for all users.
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Drop-off Point
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- There is not a designated drop-off point available.
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On-street Parking
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- On-street standard parking is available.
- The on-street designated Blue Badge parking bays are located on Wellington Street.
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Public Car Parks
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- There is a public car park located on Humber Street.
- The name of the car park is Fruit Market Multi-Storey Car Park.
- Designated Blue Badge parking bays are available in the car park.
Rear Entrance
- This entrance is located to the rear of the venue and access is by prior arrangement only.
- The approach to the entrance has uneven surfaces.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free level access at the entrance.
- There is a single manual door at this entrance.
- The door has a locked extension leaf.
- The locked extension leaf can be opened on request.
- The door opens away from you.
- The door requires effort to open.
- The width of the opening is 107cm.
- There is a small lip on the threshold of the opening.
- The door has a low visual contrast.
- There is a second single manual door.
- The door has a locked extension leaf.
- The locked extension leaf can be opened on request.
- The second door opens towards you.
- The door requires effort to open.
- The width of the opening is 107cm.
- There is a small lip on the threshold of the opening.
- The second door has a low visual contrast.
- There is step-free level access as you enter.
- These doors are held open for some events.
Front Entrance
- This entrance is located to the front of the venue.
- The entrance area is clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free access via slope at the entrance.
- The slope has a slight gradient.
- There is a single manual door at this entrance.
- The door is permanently held open.
- The width of the opening is 107cm.
- There is a small lip on the threshold of the opening.
- The door has a low visual contrast.
- This entrance is always staffed for events and performances.
- There is a second single manual door.
- The second door is permanently held open.
- The width of the opening is 107cm.
- There is a small lip on the threshold of the opening.
- The second door has a medium visual contrast.
- There is step-free level access as you enter.
Box Office
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Ticket Counter
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- The ticket counter surveyed is located immediately to the right after entering.
- There is step-free level access to the counter.
- The height of the counter is 113cm.
- There is not a lowered section at the counter.
- The counter has patterned/distracting backgrounds.
- There is not a hearing assistance system.
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Self-Service Ticket Machines
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- There is limited seating opposite the ticket counter.
- There are coffee tables in this area.
The Bar
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Location and Access
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- The bar is located beyond the ticket counter.
- The bar/counter is sometimes separated into 2 areas for events and performances.
- The most accessible route has step-free level access.
- There is step-free level access into this area.
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Service
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- This area has a bar where drinks can be ordered and colleagues who can provide assistance with ordering.
- Full table service is available on request only.
- The following are available: drinking straws and takeaway cups.
- There is not a hearing assistance system.
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Order and Payment
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- The bar was surveyed.
- The counter is located to the right side of the venue.
- There is step-free level access to the counter.
- The height of the counter is 112cm.
- There is not a lowered section at the counter.
- The counter has patterned/distracting backgrounds.
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Seating Area
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- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Some flooring is patterned.
- The walls and floor visual contrast varies between low and high.
- Seating available in this area includes: chairs without armrests, sofas and high stools.
- Furniture available in this area includes: coffee tables and high tables.
- There is background noise in this area.
- Lighting levels were low at the time of the survey.
- Lighting levels are adjustable.
- The lighting and layout in this area may very depending on the event.
Auditorium
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Theatre Information
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- Advanced bookings are available.
- Concessions are available.
- There is not a hearing assistance system.
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Auditorium
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- The most accessible route to the auditorium has step-free level access.
- There is step-free level access to a row of seating.
- Designated seating or wheelchair spaces can be reserved by prior arrangement.
- Some flooring is patterned.
- Seating available includes: chairs without armrests, benches and high stools.
- The lighting and layout in this area may vary depending on the event: some events have seating and tables, some are standing only.
