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Access Guide

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Overview

  • About View
    • Social is a unique 300-capacity venue space in Hull which hosts live music, stand-up comedy, DJs, clubbing, theatre, festivals and more.
    • Facilities available in the venue include: bar, auditorium, accessible and standard toilets.
    • View information on opening times.
  • Parking and Public Transport View
    • The venue has its own car park.
    • There is a public car park nearby.
    • The nearest parking is located at the rear, is limited and by prior arrangement only.
    • The nearest train station is Hull.
    • The nearest bus station is Hull.
  • Getting In and Around View
    • There is step-free access via a very easy slope at the most accessible entrance.
    • Access at the rear is by prior arrangement only.
    • There is step-free level access throughout the majority of areas.
    • The following areas have stepped access: the stage.
  • Getting Help and Assistance View
    • There is seating available.
    • There is no hearing assistance system.
    • There is a water bowl available for assistance dogs.
    • There is not a designated assistance dog spending area.
    • Additional facilities/services include: Wi-Fi.
    • Staff receive the following training: First Aid Training.

Toilet and Changing Facilities

  • Toilet Facilities View
    • There is 1 toilet with adaptations.
    • The toilet with adaptations is located opposite the bar.
    • The toilet with adaptations has a right hand transfer space.
    • The male and female step-free standard toilet facilities are located opposite the bar.
  • Changing Places and Changing Facilities View
    • Parent and baby changing facilities are located in the toilet with adaptations.

Toilet with Adaptations (Right Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located opposite the bar.
    • The distance from the entrance is 10m.
    • The most accessible route to the toilet has step-free level access.
    • There is step-free level access into the facility.
    • There is pictorial signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The door is easy to open.
    • The width of the door opening is 81cm.
    • The door has a locking handle.
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a high visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 162cm (width) x 225cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
    • The lateral transfer space is 90cm (from the side of the toilet pan).
    • There is a spatula flush on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a high visual contrast.
    • The toilet roll holder is 72cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 68cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a high visual contrast.
    • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
    • The soap dispenser has a high visual contrast.
    • The soap dispenser is 106cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a high visual contrast.
    • The hand dryer is 125cm from the floor.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a waste bin and a sanitary bin.
    • There is one coat hook.
    • The height of the baby change facility when in use is 105cm.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.

Parking

  • Car Park View
    • The car park is located to the rear of the venue.
    • The car park is open air/surface.
    • The car park surface consists of loose chippings.
    • There are no designated Blue Badge parking bays available.
    • Parking at the rear is limited and by prior arrangement only.
  • Charges and Restrictions View
    • Parking is free for all users.
  • Drop-off Point View
    • There is not a designated drop-off point available.
  • On-street Parking View
    • On-street standard parking is available.
    • The on-street designated Blue Badge parking bays are located on Wellington Street.
  • Public Car Parks View
    • There is a public car park located on Humber Street.
    • The name of the car park is Fruit Market Multi-Storey Car Park.
    • Designated Blue Badge parking bays are available in the car park.

Rear Entrance

  • This entrance is located to the rear of the venue and access is by prior arrangement only.
  • The approach to the entrance has uneven surfaces.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There is a single manual door at this entrance.
  • The door has a locked extension leaf.
  • The locked extension leaf can be opened on request.
  • The door opens away from you.
  • The door requires effort to open.
  • The width of the opening is 107cm.
  • There is a small lip on the threshold of the opening.
  • The door has a low visual contrast.
  • There is a second single manual door.
  • The door has a locked extension leaf.
  • The locked extension leaf can be opened on request.
  • The second door opens towards you.
  • The door requires effort to open.
  • The width of the opening is 107cm.
  • There is a small lip on the threshold of the opening.
  • The second door has a low visual contrast.
  • There is step-free level access as you enter.
  • These doors are held open for some events.

Front Entrance

  • This entrance is located to the front of the venue.
  • The entrance area is clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via slope at the entrance.
  • The slope has a slight gradient.
  • There is a single manual door at this entrance.
  • The door is permanently held open.
  • The width of the opening is 107cm.
  • There is a small lip on the threshold of the opening.
  • The door has a low visual contrast.
  • This entrance is always staffed for events and performances.
  • There is a second single manual door.
  • The second door is permanently held open.
  • The width of the opening is 107cm.
  • There is a small lip on the threshold of the opening.
  • The second door has a medium visual contrast.
  • There is step-free level access as you enter.

Box Office

  • Ticket Counter View
    • The ticket counter surveyed is located immediately to the right after entering.
    • There is step-free level access to the counter.
    • The height of the counter is 113cm.
    • There is not a lowered section at the counter.
    • The counter has patterned/distracting backgrounds.
    • There is not a hearing assistance system.
  • Self-Service Ticket Machines View
    • There is limited seating opposite the ticket counter.
    • There are coffee tables in this area.

The Bar

  • Location and Access View
    • The bar is located beyond the ticket counter.
    • The bar/counter is sometimes separated into 2 areas for events and performances.
    • The most accessible route has step-free level access.
    • There is step-free level access into this area.
  • Service View
    • This area has a bar where drinks can be ordered and colleagues who can provide assistance with ordering.
    • Full table service is available on request only.
    • The following are available: drinking straws and takeaway cups.
    • There is not a hearing assistance system.
  • Order and Payment View
    • The bar was surveyed.
    • The counter is located to the right side of the venue.
    • There is step-free level access to the counter.
    • The height of the counter is 112cm.
    • There is not a lowered section at the counter.
    • The counter has patterned/distracting backgrounds.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • Some flooring is patterned.
    • The walls and floor visual contrast varies between low and high.
    • Seating available in this area includes: chairs without armrests, sofas and high stools.
    • Furniture available in this area includes: coffee tables and high tables.
    • There is background noise in this area.
    • Lighting levels were low at the time of the survey.
    • Lighting levels are adjustable.
    • The lighting and layout in this area may very depending on the event.

Auditorium

  • Theatre Information View
    • Advanced bookings are available.
    • Concessions are available.
    • There is not a hearing assistance system.
  • Auditorium View
    • The most accessible route to the auditorium has step-free level access.
    • There is step-free level access to a row of seating.
    • Designated seating or wheelchair spaces can be reserved by prior arrangement.
    • Some flooring is patterned.
    • Seating available includes: chairs without armrests, benches and high stools.
    • The lighting and layout in this area may vary depending on the event: some events have seating and tables, some are standing only.