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Streetlife Museum

High Street, Hull, HU1 1PS

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Access Guide

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Overview

  • About View
    • A museum celebrating the journey through 200 years of transport history, from world-changing inventions to historic local icons.
    • Facilities available in the venue include: standard and accessible toilets, museum and gift shop.
    • View information on opening times.
  • Parking and Public Transport View
  • Getting In and Around View
    • There is step-free level access at the most accessible entrance.
    • There is step-free level access throughout the majority of areas.
    • The following areas have step-free access via ramps or slopes: the upper gallery area to the left of the venue and selected exhibits.
    • The following areas have stepped access: the signal box, bus display and raised train platform.
    • Access throughout may include uneven surfaces.
    • The upper floor exhibition area can be accessed via a standard lift.
  • Getting Help and Assistance View
    • There is seating available.
    • There is a fixed hearing assistance system.
    • You can borrow or hire the following equipment: a manual wheelchair.
    • Additional equipment which can be borrowed or hired includes: sensory packs.
    • Documents are available in the following formats: Braille (on request), large print (on request) and audio (on request).
    • There is a water bowl available for assistance dogs.
    • There is not a designated assistance dog spending area.
    • Staff receive the following training: Disability Awareness Training.

Toilet and Changing Facilities

  • Toilet Facilities View
    • There are 2 toilets with adaptations.
    • Toilets with adaptations are located just after the exhibition entrance, near the sweet shop exhibition on the ground floor.
    • All toilets with adaptations have a left hand transfer space.
    • The male and female step-free toilet facilities are located just after the exhibition entrance, near the sweet shop exhibition on the ground floor.
  • Changing Places and Changing Facilities View
    • Parent and baby changing facilities are located within the toilet with adaptations, just after the exhibition entrance on the ground floor.

Parking

  • Car Park View
    • The car park is located in front of the venue, for visitors with access or mobility needs.
    • The car park is open air/surface.
    • The car park surface consists of block paving.
    • There are no designated Blue Badge parking bays available.
  • On-street Parking View
    • On-street designated Blue Badge parking is available.
    • The on-street designated Blue Badge parking bays are located on Gandhi Way and Alfred Gelder Street.
    • The Blue Badge bays are clearly marked.
  • Public Car Parks View
    • There is a public car park located on Wilberforce Drive .
    • The name of the car park is Lowgate Car Park.

Entrance

  • This entrance is located to the left hand side of the venue.
  • The approach to the entrance has uneven surfaces.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via a very easy slope at the entrance.
  • There are double manual doors at this entrance.
  • The doors open towards you.
  • The doors are easy to open.
  • The width of the opening is 150cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a low visual contrast.
  • There is step-free level access as you enter.

Reception Desk and Gift Shop

  • Getting Around View
    • There is step-free level access throughout all areas.
    • The majority of main aisle widths are between 120cm - 150cm.
    • Some flooring is patterned.
    • There may be background noise.
    • Lighting levels were even at the time of the survey.
    • The checkout area is located to the left hand side of the main entrance.
    • There is step-free level access to the checkout area.
    • The venue has a payment counter.
  • Payment Counter View
    • The counter surveyed was also the staffed reception desk.
    • Signage is provided for the counter.
    • The payment counter has patterned/distracting backgrounds.
    • The height of the payment counter is 100cm.
    • There is a lowered section at the counter.
    • The height of the lowered section is 76cm.
    • The card payment machine is portable.
    • There is a clearly signed fixed hearing assistance system.
    • The hearing assistance system was tested and working at the time of the survey.
    • Lighting levels were even at the time of the survey.

Access to Exhibition Space (Lower Level)

  • This entrance is located to the left, opposite the reception desk.
  • The entrance area is clearly signed.
  • There is step-free level access at the entrance.
  • There are double manual doors at this entrance.
  • The doors are permanently held open.
  • The width of the opening is 166cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a low visual contrast.
  • There is step-free level access as you enter.

Exhibition Space (Lower Level)

  • All exhibits are indoors.
  • There is step-free level access throughout the majority of areas.
  • The following areas have step-free access via ramps or slopes: the upper gallery area to the left of the venue and selected exhibits.
  • The following areas have stepped access: the signal box and raised train platform.
  • Access throughout may include uneven surfaces and doors permanently held open.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • The walls and floor visual contrast varies between low and high.
  • There may be background noise.
  • Lighting levels vary due to the size of the space.
  • Display information includes: braille, tactile, pictorial, audio description, audio guides, information boards, televisions/screens, interactive exhibits at a suitable height for a wheelchair user and subtitles.
  • There is not a hearing assistance system.
  • Seating available in this area includes: chairs with armrests, chairs without armrests and benches.
  • The tour is self-guided.

Lift

  • The lift surveyed is located to the right hand side of the venue, near The Carriages Gallery.
  • The distance from the entrance is 10m.
  • The most accessible route to the lift has step-free level access.
  • The lower and upper levels of the exhibition are accessed by this lift.
  • The lift door has a medium visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have tactile markings, a medium visual contrast and Braille markings.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 137cm.
  • The internal dimensions of the lift are 150cm (width) x 220cm (depth).
  • The internal lift control buttons have tactile markings, Braille markings and a medium visual contrast.
  • Some of the internal lift controls are at a suitable height for a wheelchair user.
  • Internally the lift has: an audible announcer and a mirror to aid reversing.
  • Lighting levels were even at the time of the survey.
  • There are other lifts available at this location which vary in size.

Stairs

  • The stairs surveyed are located to the right hand side of the venue, near the lift and The Carriages Exhibition.
  • The lower and upper levels of the exhibition can be accessed by these stairs.
  • There are 20+ steps between floors.
  • The steps are clearly marked and have handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails extend horizontally beyond the first and last step.
  • The height of the steps is between 15cm and 18cm.
  • The depth of the steps is not between 30cm and 45cm.
  • Lighting levels were even at the time of the survey.

Exhibition Space (Upper Level)

  • All exhibits are indoors.
  • There is step-free level access throughout all areas.
  • Access throughout may include uneven surfaces, manual doors, doors permanently held open and narrow walkways.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • The walls and floor visual contrast varies between low and high.
  • The following may be experienced here: lighting effects, interactive video effects and audio triggered by the visitor.
  • There may be background noise.
  • Lighting levels vary due to the size of the space.
  • Display information includes: tactile, pictorial, audio description, information boards and interactive exhibits at a suitable height for a wheelchair user.
  • There is not a hearing assistance system.
  • Seating available in this area includes: chairs with armrests and chairs without armrests.
  • The tour is self-guided.

Education Room

  • The room is located on the lower level.
  • The most accessible route to the room has step-free level access, uneven surfaces, manual doors and doors permanently held open.
  • There is no signage on or near the door.
  • There is step-free level access into the room.
  • There are double manual doors with a high visual contrast.
  • The locked door can be opened on request.
  • The door opens towards you.
  • The width of the opening is 85cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The flooring is shiny.
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: chairs without armrests.
  • Furniture available in the room includes: tables.
  • The surface heights are suitable for wheelchair users.
  • The clear underside space of the surfaces is suitable for wheelchair users.
  • There is not a hearing assistance system.
  • Additional facilities/services include: a wash basin.
  • There is background noise in this area which varies depending on the function/event.
  • Lighting levels were even at the time of the survey.

Toilet with Adaptations (Lower Level - Left Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located near the entrance to the exhibition.
    • The distance from the entrance to the exhibition is 20m.
    • The most accessible route to the toilet has doors permanently held open and step-free level access.
    • There is step-free level access into the facility.
    • There is written text and pictorial signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The door is easy to open.
    • The width of the door opening is 84cm.
    • The door has a lever twist lock.
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a high visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 145cm (width) x 170cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
    • The lateral transfer space is 78cm (from the side of the toilet pan).
    • There is a lever flush on the non-transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a low visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a low visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a high visual contrast.
    • The toilet roll holder is 100cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 93cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a low visual contrast.
    • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
    • The soap dispenser has a high visual contrast.
    • The soap dispenser is 94cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a high visual contrast.
    • The hand dryer is 95cm from the floor.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
    • The cubicle has a sanitary bin and a nappy/incontinence items bin.
    • There is one coat hook.
    • The coat hook is 110cm from the floor.
    • The height of the baby change facility when in use is 98cm.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.

Toilet with Adaptations (Lower Level - Left Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located opposite the Sweetshop exhibit.
    • The distance from the Sweetchop exhibit is 5m.
    • The most accessible route to the toilet has uneven surfaces and step-free level access.
    • There is step-free level access into the facility.
    • There is pictorial signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The door is easy to open.
    • The width of the door opening is 84cm.
    • The door has a lever twist lock.
    • Internally the door has a high visual contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the cubicle are 130cm (width) x 190cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
    • The lateral transfer space is 77cm (from the side of the toilet pan).
    • There is a lever flush on the non-transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a low visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a low visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a low visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a low visual contrast.
    • The toilet has a padded backrest.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a high visual contrast.
    • The toilet roll holder is 103cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 75cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rail is on the left as you face the wash basin.
    • The wash basin grab rail has a low visual contrast.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a medium visual contrast.
    • The soap dispenser is 92cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a medium visual contrast.
    • The hand dryer is 125cm from the floor.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a sanitary bin.
    • There is one coat hook.
    • The coat hook is 102cm from the floor.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.

Outdoor Spaces

  • The following is available in this area: formal gardens.
  • Outdoor areas consist of block paving, gravel and paving slabs.
  • There are footpaths throughout.
  • The majority of the paths are wide enough for wheelchair users.
  • There is step-free level access throughout all areas.
  • The following areas have step-free access via ramps or slopes: the covered seating area.
  • There are seats situated along the paths for people to rest.
  • The paths have uneven surfaces.
  • This area is shared between Hull and East Riding Museum of Archaeology and Streetlife Museum.