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Access Guide

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Overview

Toilet and Changing Facilities

  • Toilet Facilities View
    • There is 1 toilet with adaptations.
    • The toilet with adaptations is located near the food court.
    • The toilet with adaptations has a left hand transfer space.
    • The male and female step-free toilet facilities are located near the food court.
  • Changing Places and Changing Facilities View
    • The Changing Places toilet facilities are located near the Market Place entrance.
    • Parent and baby changing facilities are located within the Changing Places facility, near the Market Place entrance.

Hepworth's Arcade Entrance - Market Place

  • This entrance is located on Market Place.
  • The entrance area is clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There is an opening without doors.
  • The width of the opening is 250cm.
  • There is step-free level access as you enter.

Hepworth's Arcade Entrance - Silver Street

  • This entrance is located on Silver Street.
  • The approach to the entrance has uneven surfaces.
  • The entrance area is clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There is an opening without doors.
  • The width of the opening is 270cm.
  • There is step-free level access as you enter.

Hepworth's Arcade

  • Getting Around View
    • There is step-free level access throughout walkways.
    • The majority of main aisle widths are over 180cm.
    • Some flooring is shiny and patterned.
    • There may be background noise.
    • Signage is provided.
    • Some signage is clearly visible with high contrasting colours.
    • The colour, design and typeface of signs is consistent throughout.
    • Lighting levels were even at the time of the survey.
    • There is a variety of shops in this area, each with a range of entrance door widths and internal layouts.

Market Entrance via Hepworth's Arcade

  • This entrance is located internally, via Hepworth's Arcade.
  • The entrance area is clearly signed.
  • There is step-free level access at the entrance.
  • There is a single manual door at this entrance.
  • The door is permanently held open.
  • The width of the opening is 110cm.
  • The door has a medium visual contrast.
  • There are 2 doors to enter this area; one on the right side and the other on the left side.
  • There is a second single automatic door.
  • The second door is permanently held open.
  • The width of the opening is 100cm.
  • There is step-free level access as you enter.

Market Place Entrance

  • This entrance is located on Market Place.
  • The entrance area is clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There are double automatic doors at this entrance.
  • The doors opens by sliding.
  • The width of the opening is 125cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a low visual contrast.
  • There is step-free level access as you enter.

Market Place Entrance Foyer Seating Area

  • Location and Access View
    • This seating area is immediately as you enter.
    • The most accessible route has step-free level access.
    • There is step-free level access into this area.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • The walls and floor visual contrast varies between low and high.
    • Some flooring is shiny.
    • Seating available in this area includes: chairs with armrests.
    • Furniture available in this area includes: tables.
    • The surface height of the tables is suitable for wheelchair users.
    • The clear height under the tables is suitable for wheelchair users.
    • There may be background noise in this area.
    • Lighting levels were even at the time of the survey.

Trinity House Lane Entrance

  • This entrance is located on Trinity House Lane.
  • The approach to the entrance has uneven surfaces.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via a very easy slope at the entrance.
  • There are double automatic doors at this entrance.
  • The doors are permanently held open.
  • The width of the opening is 150cm.
  • There is a small lip on the threshold of the opening.
  • The gates have a low visual contrast.
  • The doors may be set to open automatically, depending on the weather.
  • There is step-free level access as you enter.

North Church Side Entrance

  • This entrance is located on North Church Side.
  • The entrance area is clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There are double automatic doors at this entrance.
  • The doors open by sliding.
  • The width of the opening is 150cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a low visual contrast.
  • There are 2 sets of doors at this entrance, both offer access to the food court and have the same dimensions.
  • There is step-free level access as you enter.

Getting Around the Market

  • There is step-free level access throughout walkways.
  • The following areas have stepped access: the Mezzanine level seating area.
  • Access throughout may include doors permanently held open.
  • Some flooring is shiny.
  • The visual contrast between the walls and floor varies between low and high.
  • There may be background noise.
  • Wayfinding signage is provided.
  • Signage is clearly visible with high contrasting colours.
  • The colour, design and typeface of signs is consistent throughout.
  • Seating available in the walkways includes: stools and chairs with armrests.
  • Lighting levels vary due to the size of the space.

Food Hall Area

  • This area is located between the retail stalls and the food court.
  • There is step-free level access into this area.
  • There is step-free level access throughout the area.
  • Access throughout the area may include doors permanently held open.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • Some flooring is shiny and patterned.
  • The walls and floor visual contrast varies between low and high.
  • Furniture available in this area includes: picnic tables.
  • There is not a hearing assistance system.
  • There may be background noise in this area.
  • Wayfinding signage is provided.
  • Signage is clearly visible with high contrasting colours.
  • The colour, design and typeface of signs is consistent throughout.
  • Lighting levels were even at the time of the survey.

Market Retail Area

  • Getting Around View
    • There is step-free level access throughout walkways.
    • The majority of main aisle widths are over 180cm.
    • There may be background noise.
    • Signage is provided.
    • Signage is clearly visible with high contrasting colours.
    • The colour, design and typeface of signs is consistent throughout.
    • Lighting levels were even at the time of the survey.
  • Payment Counter View
    • This area contains different market stalls and concessions.
    • There is step-free level access to the payment counters.
    • The payment counters vary in height from 80cm to 110cm high.
    • There are not hearing assistance systems at the payment counters.

Assistance Counter

  • The counter is located to the side of the food court.
  • The distance from the food court is 5m.
  • There is step-free level access to the counter.
  • The height of the counter is 120cm.
  • There is not a lowered section at the counter.
  • There is not a hearing assistance system.
  • There may be background noise in this area.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • This counter is for market staff and people requiring assistance.

Food Court Seating and Performance Area

  • Location and Access View
    • This area is located off the main food hall and is also a performance and event area.
    • The most accessible route has step-free level access and doors permanently held open.
    • There is step-free level access into this area.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • The walls and floor visual contrast varies between low and high.
    • Seating available in this area includes: chairs without armrests and benches.
    • Furniture available in this area includes: tables.
    • Some chairs are fixed.
    • The surface height of the tables is suitable for wheelchair users.
    • The clear height under the tables is suitable for wheelchair users.
    • There may be background noise in this area.

Mezzanine Seating Area

  • Location and Access View
    • This seating area is located above the food court.
    • There is stepped access into this area.
    • There are 20 steps with handrails on both sides.
    • The handrails are easy to grip.
    • The handrails cover the flight of stairs throughout its length.
    • The handrails do not extend horizontally beyond the first and last step.
    • The steps are clearly marked.
    • The height of the steps is between 15cm and 18cm.
    • The depth of the steps is not between 30cm and 45cm.
  • Seating Area View
    • There is space for an assistance dog to rest.
    • Seating available in this area includes: chairs without armrests.
    • Furniture available in this area includes: tables.
    • There may be background noise in this area.
    • Lighting levels were even at the time of the survey.

Toilet with Adaptations (Left Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located off the food court.
    • The distance from nearest entrance is 10m.
    • The most accessible route to the toilet has step-free level access and doors permanently held open.
    • There is step-free level access into the facility.
    • There is pictorial and written text signage on or near the door.
    • The door opens outwards and has a medium visual contrast.
    • The door is easy to open.
    • The width of the door opening is 85cm.
    • The door has a locking handle (with a RADAR key to access).
    • Internally the door has a medium visual contrast.
    • There is a grab rail on the internal door with a high visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 188cm (width) x 188cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the left as you face the toilet.
    • The lateral transfer space is 125cm (from the side of the toilet pan).
    • There is a lever flush on the non-transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a high visual contrast.
    • The toilet roll holder is 110cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 73cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a high visual contrast.
    • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
    • The soap dispenser has a medium visual contrast.
    • The soap dispenser is 115cm from the floor.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a high visual contrast.
    • The towel dispenser is 130cm from the floor.
    • There is a wall mounted hand dryer.
    • The hand dryer has a low visual contrast.
    • The hand dryer is 92cm from the floor.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a full length mirror.
    • There is no shelf.
    • The cubicle has a nappy/incontinence items bin and a sanitary bin.
    • There are no coat hooks.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.

Changing Places (Market Place Entrance - Transfer Both Sides)

  • Location and Access View
    • The Changing Places facility surveyed is located near the Market Place entrance.
    • The Changing Places toilet is in addition to other toilet facilities.
    • The distance from the Market Place entrance is 10m.
    • The most accessible route to the Changing Places facility has step-free level access.
    • There is step-free level access into the facility.
    • There is pictorial and written text signage on or near the door.
    • A RADAR key is required for access to this facility.
    • The door opens outwards and has a high visual contrast.
    • The width of the door opening is 98cm.
    • The door has a locking handle (with a RADAR key to access).
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a high visual contrast.
    • The dimensions of the facility are 430cm (width) x 300cm (depth) and there is room for a wheelchair user to manoeuvre (180cm x 180cm).
  • Toilet Details View
    • There is lateral transfer space on both sides of the toilet.
    • The transfer space on the right as you face the toilet is 100cm.
    • The transfer space on the left as you face the toilet is 310cm.
    • There is a spatula flush on the left transfer side.
    • There is no horizontal grab rail for the toilet.
    • There are vertical grab rails on both sides of the toilet.
    • The vertical grab rails have a high visual contrast.
    • There are dropdown rails on both sides of the toilet.
    • The dropdown rails have a high visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high visual contrast.
    • There is a wall mounted toilet roll holder.
    • The toilet roll holder has a high visual contrast.
    • The toilet roll holder is 100cm from the floor.
  • Changing Bench and Hoist Details View
    • The changing bench is wall mounted and height adjustable.
    • The length of the changing bench is 180cm.
    • The facility hoist is powered overhead and accesses all areas.
  • Shower Details View
    • There is an adjustable shower head which can also be detached.
    • The shower controls are push.
    • There is no shower seat.
    • There is a pull cord emergency alarm for the shower, however it is not within 10cm from the floor.
  • Other Facilities View
    • There is a height adjustable wash basin.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a high visual contrast.
    • There is a wall mounted soap dispenser.
    • The soap dispenser has a medium visual contrast.
    • The soap dispenser is 100cm from the floor.
    • There is a wall mounted towel dispenser.
    • The towel dispenser has a medium visual contrast.
    • The towel dispenser is 118cm from the floor.
    • A wide paper roll dispenser is available.
    • The height of the wide paper roll dispenser is 148cm.
    • There is a wall mounted hand dryer.
    • The hand dryer has a low visual contrast.
    • The hand dryer is 90cm from the floor.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a full length mirror.
    • There is no shelf.
    • The facility has a sanitary bin, a nappy/incontinence items bin and a waste bin.
    • There are multiple coat hooks.
    • The coat hooks are 104cm and 140cm from the floor.
    • A privacy screen is available.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.
    • There is a baby changing table in this facility, at a height of 85cm.