Access Guide
Overview
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About
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- Trinity Market was originally Hull’s second market hall, principally for fruit, flowers, and vegetables and then further extended to contain 98 stalls.
- Services available in the venue include: shops, event space, food and service outlets.
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Parking and Public Transport
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- The venue does not have its own car park.
- There is a public car park nearby.
- View information on King William House - Hull (opens new tab) .
- The nearest train station is Hull.
- The nearest bus station is Hull.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
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Getting In and Around
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- There is step-free level access at the most accessible entrance.
- There is step-free level access throughout the majority of areas.
- The following areas have stepped access: the mezzanine seating area.
- Access throughout may include doors permanently held open.
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Getting Help and Assistance
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- There is seating available.
- There is no hearing assistance system.
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Additional facilities/services include: Wi-Fi.
- Staff receive the following training: Disability Awareness and Inclusion.
Toilet and Changing Facilities
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Toilet Facilities
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- There is 1 toilet with adaptations.
- The toilet with adaptations is located near the food court.
- The toilet with adaptations has a left hand transfer space.
- The male and female step-free toilet facilities are located near the food court.
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Changing Places and Changing Facilities
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- The Changing Places toilet facilities are located near the Market Place entrance.
- Parent and baby changing facilities are located within the Changing Places facility, near the Market Place entrance.
Hepworth's Arcade Entrance - Market Place
- This entrance is located on Market Place.
- The entrance area is clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free level access at the entrance.
- There is an opening without doors.
- The width of the opening is 250cm.
- There is step-free level access as you enter.
Hepworth's Arcade Entrance - Silver Street
- This entrance is located on Silver Street.
- The approach to the entrance has uneven surfaces.
- The entrance area is clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free level access at the entrance.
- There is an opening without doors.
- The width of the opening is 270cm.
- There is step-free level access as you enter.
Hepworth's Arcade
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Getting Around
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- There is step-free level access throughout walkways.
- The majority of main aisle widths are over 180cm.
- Some flooring is shiny and patterned.
- There may be background noise.
- Signage is provided.
- Some signage is clearly visible with high contrasting colours.
- The colour, design and typeface of signs is consistent throughout.
- Lighting levels were even at the time of the survey.
- There is a variety of shops in this area, each with a range of entrance door widths and internal layouts.
Market Entrance via Hepworth's Arcade
- This entrance is located internally, via Hepworth's Arcade.
- The entrance area is clearly signed.
- There is step-free level access at the entrance.
- There is a single manual door at this entrance.
- The door is permanently held open.
- The width of the opening is 110cm.
- The door has a medium visual contrast.
- There are 2 doors to enter this area; one on the right side and the other on the left side.
- There is a second single automatic door.
- The second door is permanently held open.
- The width of the opening is 100cm.
- There is step-free level access as you enter.
Market Place Entrance
- This entrance is located on Market Place.
- The entrance area is clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free level access at the entrance.
- There are double automatic doors at this entrance.
- The doors opens by sliding.
- The width of the opening is 125cm.
- There is a small lip on the threshold of the opening.
- The doors have a low visual contrast.
- There is step-free level access as you enter.
Market Place Entrance Foyer Seating Area
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Location and Access
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- This seating area is immediately as you enter.
- The most accessible route has step-free level access.
- There is step-free level access into this area.
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Seating Area
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- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor visual contrast varies between low and high.
- Some flooring is shiny.
- Seating available in this area includes: chairs with armrests.
- Furniture available in this area includes: tables.
- The surface height of the tables is suitable for wheelchair users.
- The clear height under the tables is suitable for wheelchair users.
- There may be background noise in this area.
- Lighting levels were even at the time of the survey.
Trinity House Lane Entrance
- This entrance is located on Trinity House Lane.
- The approach to the entrance has uneven surfaces.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via a very easy slope at the entrance.
- There are double automatic doors at this entrance.
- The doors are permanently held open.
- The width of the opening is 150cm.
- There is a small lip on the threshold of the opening.
- The gates have a low visual contrast.
- The doors may be set to open automatically, depending on the weather.
- There is step-free level access as you enter.
North Church Side Entrance
- This entrance is located on North Church Side.
- The entrance area is clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free level access at the entrance.
- There are double automatic doors at this entrance.
- The doors open by sliding.
- The width of the opening is 150cm.
- There is a small lip on the threshold of the opening.
- The doors have a low visual contrast.
- There are 2 sets of doors at this entrance, both offer access to the food court and have the same dimensions.
- There is step-free level access as you enter.
Getting Around the Market
- There is step-free level access throughout walkways.
- The following areas have stepped access: the Mezzanine level seating area.
- Access throughout may include doors permanently held open.
- Some flooring is shiny.
- The visual contrast between the walls and floor varies between low and high.
- There may be background noise.
- Wayfinding signage is provided.
- Signage is clearly visible with high contrasting colours.
- The colour, design and typeface of signs is consistent throughout.
- Seating available in the walkways includes: stools and chairs with armrests.
- Lighting levels vary due to the size of the space.
Food Hall Area
- This area is located between the retail stalls and the food court.
- There is step-free level access into this area.
- There is step-free level access throughout the area.
- Access throughout the area may include doors permanently held open.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- Some flooring is shiny and patterned.
- The walls and floor visual contrast varies between low and high.
- Furniture available in this area includes: picnic tables.
- There is not a hearing assistance system.
- There may be background noise in this area.
- Wayfinding signage is provided.
- Signage is clearly visible with high contrasting colours.
- The colour, design and typeface of signs is consistent throughout.
- Lighting levels were even at the time of the survey.
Market Retail Area
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Getting Around
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- There is step-free level access throughout walkways.
- The majority of main aisle widths are over 180cm.
- There may be background noise.
- Signage is provided.
- Signage is clearly visible with high contrasting colours.
- The colour, design and typeface of signs is consistent throughout.
- Lighting levels were even at the time of the survey.
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Payment Counter
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- This area contains different market stalls and concessions.
- There is step-free level access to the payment counters.
- The payment counters vary in height from 80cm to 110cm high.
- There are not hearing assistance systems at the payment counters.
Assistance Counter
- The counter is located to the side of the food court.
- The distance from the food court is 5m.
- There is step-free level access to the counter.
- The height of the counter is 120cm.
- There is not a lowered section at the counter.
- There is not a hearing assistance system.
- There may be background noise in this area.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- This counter is for market staff and people requiring assistance.
Food Court Seating and Performance Area
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Location and Access
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- This area is located off the main food hall and is also a performance and event area.
- The most accessible route has step-free level access and doors permanently held open.
- There is step-free level access into this area.
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Seating Area
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- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor visual contrast varies between low and high.
- Seating available in this area includes: chairs without armrests and benches.
- Furniture available in this area includes: tables.
- Some chairs are fixed.
- The surface height of the tables is suitable for wheelchair users.
- The clear height under the tables is suitable for wheelchair users.
- There may be background noise in this area.
Mezzanine Seating Area
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Location and Access
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- This seating area is located above the food court.
- There is stepped access into this area.
- There are 20 steps with handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails do not extend horizontally beyond the first and last step.
- The steps are clearly marked.
- The height of the steps is between 15cm and 18cm.
- The depth of the steps is not between 30cm and 45cm.
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Seating Area
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- There is space for an assistance dog to rest.
- Seating available in this area includes: chairs without armrests.
- Furniture available in this area includes: tables.
- There may be background noise in this area.
- Lighting levels were even at the time of the survey.
Toilet with Adaptations (Left Hand Transfer)
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Location and Access
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- The toilet surveyed is located off the food court.
- The distance from nearest entrance is 10m.
- The most accessible route to the toilet has step-free level access and doors permanently held open.
- There is step-free level access into the facility.
- There is pictorial and written text signage on or near the door.
- The door opens outwards and has a medium visual contrast.
- The door is easy to open.
- The width of the door opening is 85cm.
- The door has a locking handle (with a RADAR key to access).
- Internally the door has a medium visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 188cm (width) x 188cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the left as you face the toilet.
- The lateral transfer space is 125cm (from the side of the toilet pan).
- There is a lever flush on the non-transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a high visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a high visual contrast.
- The toilet roll holder is 110cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 73cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a wall mounted soap dispenser which can be reached when seated on the toilet.
- The soap dispenser has a medium visual contrast.
- The soap dispenser is 115cm from the floor.
- There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
- The towel dispenser has a high visual contrast.
- The towel dispenser is 130cm from the floor.
- There is a wall mounted hand dryer.
- The hand dryer has a low visual contrast.
- The hand dryer is 92cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a full length mirror.
- There is no shelf.
- The cubicle has a nappy/incontinence items bin and a sanitary bin.
- There are no coat hooks.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
Changing Places (Market Place Entrance - Transfer Both Sides)
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Location and Access
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- The Changing Places facility surveyed is located near the Market Place entrance.
- The Changing Places toilet is in addition to other toilet facilities.
- The distance from the Market Place entrance is 10m.
- The most accessible route to the Changing Places facility has step-free level access.
- There is step-free level access into the facility.
- There is pictorial and written text signage on or near the door.
- A RADAR key is required for access to this facility.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 98cm.
- The door has a locking handle (with a RADAR key to access).
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
- The dimensions of the facility are 430cm (width) x 300cm (depth) and there is room for a wheelchair user to manoeuvre (180cm x 180cm).
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Toilet Details
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- There is lateral transfer space on both sides of the toilet.
- The transfer space on the right as you face the toilet is 100cm.
- The transfer space on the left as you face the toilet is 310cm.
- There is a spatula flush on the left transfer side.
- There is no horizontal grab rail for the toilet.
- There are vertical grab rails on both sides of the toilet.
- The vertical grab rails have a high visual contrast.
- There are dropdown rails on both sides of the toilet.
- The dropdown rails have a high visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a high visual contrast.
- There is a wall mounted toilet roll holder.
- The toilet roll holder has a high visual contrast.
- The toilet roll holder is 100cm from the floor.
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Changing Bench and Hoist Details
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- The changing bench is wall mounted and height adjustable.
- The length of the changing bench is 180cm.
- The facility hoist is powered overhead and accesses all areas.
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Shower Details
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- There is an adjustable shower head which can also be detached.
- The shower controls are push.
- There is no shower seat.
- There is a pull cord emergency alarm for the shower, however it is not within 10cm from the floor.
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Other Facilities
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- There is a height adjustable wash basin.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a wall mounted soap dispenser.
- The soap dispenser has a medium visual contrast.
- The soap dispenser is 100cm from the floor.
- There is a wall mounted towel dispenser.
- The towel dispenser has a medium visual contrast.
- The towel dispenser is 118cm from the floor.
- A wide paper roll dispenser is available.
- The height of the wide paper roll dispenser is 148cm.
- There is a wall mounted hand dryer.
- The hand dryer has a low visual contrast.
- The hand dryer is 90cm from the floor.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- There is a full length mirror.
- There is no shelf.
- The facility has a sanitary bin, a nappy/incontinence items bin and a waste bin.
- There are multiple coat hooks.
- The coat hooks are 104cm and 140cm from the floor.
- A privacy screen is available.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
- There is a baby changing table in this facility, at a height of 85cm.
