Access Guide
Overview
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About
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- Willow Pastures Country Park is a family-run holiday park which opened in early 2018.
- Facilities available in the venue include: guest reception and shop.
- View information on opening times
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Parking and Public Transport
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- The venue has its own car park.
- The nearest train station is Hull.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
- View information on getting here (opens new tab) .
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Getting In and Around
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- There is stepped access at the most accessible entrance.
- Guests with any access needs can be met outside reception by one of the team.
- There is step-free level access throughout the majority of areas.
- The following areas have step-free access via ramps or slopes: some outdoor trails and paths.
- Access throughout may include uneven surfaces.
- The following facilities are available: a seat/chair, mobility scooter charging facilities and a water bowl for assistance dogs.
- Additional facilities/services include: Wi-Fi.
- Staff receive the following training: First Aid Training.
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Toilet and Changing Facilities
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- There is not a toilet with adaptations available.
- The shared toilet facilities are located in the reception area.
- Related Access Guides View
Parking
- The car park is located in front of reception.
- The car park is open air/surface.
- There are no designated Blue Badge parking bays available.
- This car park is for visitors only.
- Parking is free for all users.
- There are 4 electric vehicle charging points.
- The charging points require an app or tap and pay (contactless payment).
- There are no electric vehicle charging points designated for Blue Badge holders.
Entrance (Reception and Shop Building)
- This entrance is located at the front of the building.
- There is stepped access at the entrance.
- There are 4 steps which are unmarked, with no handrails.
- There are double manual doors at this entrance, however one door is locked.
- The door opens towards you.
- The width of the opening is 75cm.
- There is step-free level access as you enter.
Reception
- The reception is located ahead and to the left after entering.
- The journey time to this reception from the entrance is approximately 1 minute.
- There is step-free level access to reception.
- The height of the reception desk is 113cm.
- There is a lowered section at the desk, however it is not at a suitable height for a wheelchair user .
- There is not a hearing assistance system.
- There is no (or very little) background noise in this area.
Shop
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Getting Around
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- There is step-free level access throughout all areas.
- Access throughout may include narrow aisles.
- There is no (or very little) background noise.
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Payment
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- The checkout area is located at the reception desk.
Standard Toilet Facilities
- The shared standard toilet facilities were surveyed.
- The toilet is located to the right of the reception desk.
- The most accessible route has step-free level access and manual doors.
- There is step-free level access into the toilet.
- The door opens outwards.
- The width of the door opening is 80cm.
- There are no ambulant toilet facilities available.
- There is a wash basin, a soap dispenser and a hand towel available.
- The wash basin has a lever mixer tap.
Outdoor Spaces (Willow Pastures Country Park)
- The following is available in this area: gardens.
- Outdoor areas consist of concrete or tarmac, grass, gravel, compact earth, decking and paving slabs.
- There are footpaths throughout.
- The following areas have step-free access via ramps or slopes: the nature walk.
- There are some seats situated along the paths for people to rest.
- The paths have uneven surfaces.