You are on Summary. Skip to the next section.

Summary

• Services within this area include: Inpatient Mental Health Unit.

You are on Getting Here (Miranda House). Skip to the next section.

Getting Here (Miranda House)

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• By Road View
  • Miranda House is located along Gladstone Street, Hull.
  • The postcode for the sat nav is HU9 2RT.
  • Miranda House can be accessed via the M62 and A63.
  • There is a bike shelter available on site.
  • Precise location of the shelter and access arrangements can be shared upon request from the team hosting your visit.
  • There is parking along Gladstone Road in front of and round to the right of the building. There is parking including Blue Badge bays at Hull Royal Infirmary (HRI) Car Park, approximately 0.3 miles away.
• By Bus View
  • The closest bus stop is called 'Gladstone Street' and is located along Gladstone Street, approximately 100 metres from the venue. The buses that stop here are the 2, 20, 55 EastRider, 56, 63, 66, 66b, 82, 152, 153, 154, 155a, 250, 255, and 350. .
• By Train View
  • The nearest train station is Hull which is approximately 0.8 miles from Miranda House. The trains here are served by Northern Railway.
• Useful Links View
  • Information on East Yorkshire Buses.
  • To view the web page described above click here (opens in new tab).
  • Information on how to plan your bus journey.
  • To view the web page described above click here (opens in new tab).
  • Information on Hull Train Station.
  • To view the web page described above click here (opens in new tab).

You are on Getting Help and Assistance (Miranda House). Skip to the next section.

Getting Help and Assistance (Miranda House)

• A member of staff trained in BSL skills is not normally on duty.
• British Sign Language interpreters can be provided on request.
• Language interpreters can be provided on request.
• The alternative formats documents can be provided in include; large print on request and different languages on request.
• There is not a wheelchair to borrow to use around the building.
• Water bowls for assistance dogs are not available.
• There is not a/are not hearing assistance system(s) available.
• Home visits services are not available.

You are on Parking (Miranda House). Skip to the next section.

Parking (Miranda House)

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • The car park is located in front to the left and on the right of the building.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • There is/are 2 Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 230cm x 490cm (7ft 7in x 16ft 1in).
  • The nearest Blue Badge bay is 22m (24yd 2in) from the Miranda House main entrance.
  • The furthest Blue Badge bay is 27m (29yd 1ft) from the Miranda House main entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are dropped kerbs.
  • The car park surface is tarmac.
  • There is a dropped kerb between the car park and the venue.
  • The dropped kerb does have tactile paving.
  • There is not a road to cross between the car park and the entrance.
  • The car park does not have a height restriction barrier.
• Public Car Parks View
  • There is a car park for public use within 200m (approx).
  • The name of the car park is Pay and Display.
  • The car park is located on Gladstone Street.
  • There is a/are Blue Badge parking bay(s) available within the car park.
• On Street Parking and Drop-off Details View
  • On street marked Blue Badge bays are not available.
  • Clearly signed and / or standard marked parking bays are not available.
  • There is not a designated drop off point.
• Comments View
  • The car park operates an ANPR system.
  • Visitors should give their car registration number to reception on arrival.
  • There is standard parking along the front of the building on Gladstone Street.

You are on Getting To (Avondale Clinical Decisions Unit). Skip to the next section.

Getting To (Avondale Clinical Decisions Unit)

• The Avondale Clinical Decisions Unit is/are located on the ground floor of Miranda House.
• Access to The Avondale Clinical Decisions Unit is via the Miranda House main entrance.
• Enter Miranda House via the main entrance.
  Continue ahead past the reception to the wards/clinical area entrance.
  Go through the entrance and turn left.
  Continue ahead and then take the corridor on the left.
  The Avondale Clinical Decisions Unit is ahead.
• There is step free access to the Avondale Clinical Decisions Unit.
• There is a/are manual, single door(s) which may be difficult to open between the main entrance and the department/service.
• There are resting areas along the route.
• Wayfinding signage is not provided.
• There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.

You are on Outside Access (Miranda House Main Entrance). Skip to the next section.

Outside Access (Miranda House Main Entrance)

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• Entrance Details View
  • This information is for the entrance located at the front of the building.
  • The entrance area/door is clearly signed.
  • There is step free access at this entrance.
  • There is not a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • There is a bell/buzzer.
  • The height of the bell/buzzer is 110cm (3ft 7in).
  • There is not an intercom.
  • There is not a hand sanitiser.
  • There is not a door release button when exiting.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 92cm.
  • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.

You are on Reception (Main Reception). Skip to the next section.

Reception (Main Reception)

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• Reception View
  • The reception point is located on the right as you enter through the Miranda House main entrance.
  • The reception point is approximately 2m (2yd 7in) from the Miranda House main entrance.
  • The reception area/desk is clearly visible from the entrance.
  • There is step free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The reception counter is not placed in front of a background which is patterned.
  • The lighting levels at the reception point are good.
  • The height of the reception counter is medium height (77cm - 109cm).
  • There is sufficient space to write or sign documents on the counter.
  • There is a low section of the counter (76cm or below) available.
  • There is sufficient space to write or sign documents on the low section of the counter.
  • The counter is staffed.
  • There is not a bell to attract attention.
  • There is a hearing assistance system.
  • The type of system is a portable loop.
  • The hearing assistance system is not signed.
  • Staff are not trained to use the hearing assistance system.
  • The hearing assistance system was not tested at the time of the survey.
  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
• Reception Waiting Area View
  • There is a waiting area close to the reception point.
  • Access to the waiting area is unobstructed.
  • The type of flooring is vinyl/laminate.
  • There is sufficient space for a wheelchair user to use the waiting area.
  • The seats do not have armrests.
  • All tables are permanently fixed.
  • The waiting room / area does not have background music playing.
  • There is a red flashing fire alarm beacon within the waiting room / area.
  • There is a television.
  • Subtitles are available.
  • Vending machines are not available.
  • A water dispenser is available.
  • There is not a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are good.

You are on Entrance (Wards/Clinical Areas Entrance). Skip to the next section.

Entrance (Wards/Clinical Areas Entrance)

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• Entrance Details View
  • This information is for the entrance located on the right past reception.
  • The entrance area/door is not clearly signed with the name of the service/department.
  • There is step free access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 122cm (4ft).
  • There is a door release button when exiting.
  • The height of the door release button is 135cm (4ft 5in).
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are single width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 90cm.

You are on Entrance (Avondale Clinical Decisions Unit Entrance). Skip to the next section.

Entrance (Avondale Clinical Decisions Unit Entrance)

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• Entrance Details View
  • This information is for the entrance located on the ground floor on the left side of Miranda House.
  • The entrance area/door is clearly signed with the name of the service/department.
  • There is step free access at this entrance.
  • There is not a bell/buzzer.
  • There is an intercom.
  • The height of the intercom is 146cm (4ft 9in).
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 114cm (3ft 9in).
  • There is not a door release button when exiting.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are single width with a locked extension leaf.
  • The door(s) may be difficult to open.
  • The width of the door opening is 90cm.

You are on Inpatient Unit / Ward (Avondale Clinical Decisions Unit Entrance). Skip to the next section.

Inpatient Unit / Ward (Avondale Clinical Decisions Unit Entrance)

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• Unit / Ward Information View
  • This is a shared unit/ward.
  • There is/are 14 bedroom(s) available.
  • Some of the bedrooms have ensuite facilities.
  • There is/are 14 bed(s) on this unit/ward in total.
  • There is not a hand sanitiser.
  • There is level access throughout the unit/ward.
  • Staff can provide assistance with using any manual doors within the unit/ward.
  • There is no clear signage on the unit/ward.
  • The type of flooring is vinyl/laminate.
  • There is some flooring on the unit/ward which is shiny and could cause issues with glare or look slippery to some people.
  • The unit/ward does not play background music.
  • A mobile hoist is not available on the unit/ward.
  • There is an accessible washroom with wheel in showers for patients on the unit/ward.
  • There are not accessible toilet facilities for patients on the unit/ward.
  • The lighting levels are good.
• Visitor Facilities View
  • There is not a relatives' room on the unit/ward.
  • There are no accessible toilet facilities on the unit/ward for visitors.
  • Accessible toilet facilities for visitors are located on the ground floor Miranda House in the reception area.
  • There are no standard toilet facilities on the unit/ward for visitors.
  • Standard toilet facilities for visitors are located on the first floor of Miranda House.
• Visiting Times View
  • There are set visiting times for the ward.
  • Visiting times are 17:30 to 19.15 Monday to Friday and by appointment on Saturday and Sunday.
  • The visiting times are the same for each day.
  • Protected meal times are between 12:00 to 12:30 and 17:00 to 17:30.

You are on Day Room / Lounge Area (Communal). Skip to the next section.

Day Room / Lounge Area (Communal)

• There is a day room/lounge area.
• There is level access into the day room/lounge area.
• The day room/lounge area is always open.
• There is a/are door(s) into the day room/lounge area.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are heavy.
• The width of the door opening is 84cm (2ft 9in).
• The type of flooring is vinyl/laminate.
• There is a space for a wheelchair user to manoeuvre.
• There are seats with armrests on both sides.
• No chairs are permanently fixed.
• No tables are permanently fixed.
• The distance between the floor and the lowest table is 50cm (1ft 8in).
• The distance between the floor and the highest table is 76cm (2ft 6in).
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• There is a television.
• Subtitles are available.
• There is not a play area or toys/books for a child to play with.
• There is space for an assistance dog to rest within the seating area.
• Lighting levels are good.

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• Comments View
  • There is also a day room/lounge in the male and female side of the unit.

You are on Day Room / Lounge Area (Dining Room). Skip to the next section.

Day Room / Lounge Area (Dining Room)

• There is a day room/lounge area.
• There is level access into the day room/lounge area.
• The day room/lounge area is always open.
• There is a/are door(s) into the day room/lounge area.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width with a locked extension leaf.
• The door(s) is/are heavy.
• The width of the door opening is 90cm (2ft 11in).
• The type of flooring is vinyl/laminate.
• There is a space for a wheelchair user to manoeuvre.
• The seats do not have armrests.
• No chairs are permanently fixed.
• No tables are permanently fixed.
• The distance between the floor and the lowest table is 73cm (2ft 5in).
• The distance between the floor and the highest table is 73cm (2ft 5in).
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• There is not a television.
• There is not a play area or toys/books for a child to play with.
• There is space for an assistance dog to rest within the seating area.
• Lighting levels are good.

You are on Consultation / Treatment Room (Quiet Room). Skip to the next section.

Consultation / Treatment Room (Quiet Room)

• There is / are 1 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Quiet Room.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are heavy.
• The width of the door opening is 90cm (2ft 11in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is not a bed / couch.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• There are no chairs with armrests available.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are good.

You are on Consultation / Treatment Room (Clinic Room). Skip to the next section.

Consultation / Treatment Room (Clinic Room)

• There is / are 1 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Clinic.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are heavy.
• The width of the door opening is 90cm (2ft 11in).
• The type of flooring is vinyl/laminate.
• There is not room for a wheelchair user to manoeuvre.
• There is a bed / couch.
• The bed / couch is adjustable.
• There is not sufficient space next to the bed/couch for a mobile hoist to operate.
• There is not a chair.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are good.

You are on Washroom (Ensuite Room 10). Skip to the next section.

Washroom (Ensuite Room 10)

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• Washroom Details View
  • The washroom surveyed has a wheel in shower, a toilet and a wash basin.
  • There is/are 4 washroom(s) of this type in the ward.
  • There is/are also 1 washroom(s) which has/have a shower, a bath, a toilet and a wash basin.
  • The washroom surveyed is located in Room 10.
  • There is step free access to the washroom surveyed once inside the ward.
  • This washroom is female.
  • There is no additional signage on or near the washroom door.
  • The width of the door opening is 90cm (2ft 11in).
  • The dimensions of the washroom are 242cm x 205cm (7ft 11in x 6ft 9in).
  • The washroom does have an unobstructed minimum turning space of 150cm x 150cm.
  • There is not an emergency pull cord alarm.
  • There is not a red flashing fire alarm beacon within the washroom.
  • There is not a coat hook in the washroom.
  • There is a mirror.
  • There is not a tall mirror, with suitable specifications, for ease of use.
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The height of the wash basin is 80cm.
  • There are no wall-mounted grab rails for the wash basin.
  • The tap type is sensor. It is not a mixer tap.
  • There is not a soap dispenser.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The height of the towel dispenser is 117cm.
  • There is not a hand dryer.
  • Disposal facilities are available.
  • There is a/are female sanitary disposal units.
  • The washroom has a non-slip floor.
• Toilet Details View
  • The height of the toilet seat above floor level is 43cm (1ft 5in).
  • The toilet has a wall which can act as a back rest.
  • There is not a lateral transfer space.
  • There is no dropdown rail for the toilet.
  • There are no wall-mounted grab rails for the toilet.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The height of the toilet roll holder is 100cm.
  • There is not a shelf next to the toilet.
• Shower Details View
  • There is a wheel in shower.
  • The shower does have an unobstructed minimum turning space of 150cm x 150cm.
  • The shower head height is fixed.
  • The height of the shower head is 210cm (6ft 11in).
  • The shower control type is sensor.
  • There is no seat for the shower.
  • There are not wall-mounted grab rails available for the shower.
• Colour Contrast and Lighting View
  • The toilet seat visual contrast is low.
  • The visual contrast between the washroom floor and walls is high.
  • Lighting levels are good.
• Comments View
  • There is a sensor flush on the right hand side of the toilet.

You are on Washroom (Bathroom and Shower). Skip to the next section.

Washroom (Bathroom and Shower)

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• Washroom Details View
  • The washroom surveyed has a wheel in shower, a bath, a toilet and a wash basin.
  • There is/are 1 washroom(s) of this type in the ward.
  • There is/are also 4 washroom(s) which has/have a wheel in shower, a toilet and a wash basin.
  • The washroom surveyed is located in the male side of the ward.
  • There is step free access to the washroom surveyed once inside the ward.
  • This washroom is male.
  • There is Braille and written or text signage on or near the washroom door.
  • The washroom door(s) open(s) inwards.
  • The door(s) is/are locked by a twist lock.
  • The door(s) is/are heavy to open.
  • The width of the door opening is 84cm (2ft 9in).
  • The dimensions of the washroom are 286cm x 355cm (9ft 5in x 11ft 8in).
  • The washroom does not have an unobstructed minimum turning space of 150cm x 150cm.
  • There is not an emergency pull cord alarm.
  • There is not a red flashing fire alarm beacon within the washroom.
  • There is not a coat hook in the washroom.
  • There is a mirror.
  • There is not a tall mirror, with suitable specifications, for ease of use.
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The height of the wash basin is 78cm.
  • There are no wall-mounted grab rails for the wash basin.
  • The tap type is sensor. It is not a mixer tap.
  • There is not a soap dispenser.
  • There is a towel dispenser.
  • The towel dispenser can be reached from seated on the toilet.
  • The height of the towel dispenser is 133cm.
  • There is not a hand dryer.
  • Disposal facilities are available.
  • There is a/are general waste (with no lid) disposal units.
  • The washroom has a non-slip floor.
• Toilet Details View
  • The height of the toilet seat above floor level is 43cm (1ft 5in).
  • The toilet has a wall which can act as a back rest.
  • There is not a lateral transfer space.
  • There is no dropdown rail for the toilet.
  • There are no wall-mounted grab rails for the toilet.
  • There is a toilet roll holder.
  • The toilet roll holder cannot be reached from seated on the toilet.
  • The height of the toilet roll holder is 78cm.
  • There is not a shelf next to the toilet.
• Shower Details View
  • There is a wheel in shower.
  • The shower does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The shower head height is fixed.
  • The height of the shower head is 200cm (6ft 7in).
  • The shower control type is sensor.
  • There is no seat for the shower.
  • There are not wall-mounted grab rails available for the shower.
• Bath Details View
  • There is a bath.
  • The height of the side of the bath from floor level is 54cm (1ft 9in).
  • The bath is not height adjustable.
  • The bath tap type is sensor. It is not a mixer tap.
  • There is not a shower over/for the bath.
  • There are not wall-mounted grab rails available for the bath.
  • A bath hoist is not available.
• Colour Contrast and Lighting View
  • The visual contrast between the external washroom door and wall is high.
  • The visual contrast between the internal washroom door and wall is high.
  • The visual contrast between the washroom floor and walls is high.
  • Lighting levels are good.

You are on Related Access Guides. Skip to the next section.

Related Access Guides

• To view other Detailed Access Guides that are related to this one please use the links below.
• Miranda House link (new tab) - click here.