Access Guide
Summary (100 Boothferry Road)
- Services within the building include: Drug and Alcohol Services.
- The venue is open from 9am to 5pm on Monday to Friday.
Getting Here (100 Boothferry Road)
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By Road
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- 100 Boothferry Road is located off Boothferry Road, Goole.
The postcode for the sat nav is DN14 6AE.
The closest A road is the A614.
The venue is approximately 1.7 miles from the M62 exit Junction 36. - There is limited on-street standard parking opposite the venue on Boothferry Road or along Gordon Street.
The maximum stay is 1 hour.
There are no Blue Badge parking bays available.
- 100 Boothferry Road is located off Boothferry Road, Goole.
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By Bus
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- The closest bus stop is Goole Boothferry Road which is located just outside the venue, approximately 18 metres away.
The buses that stop here are the 55 EastRider, 88, 361, 401, 488, G3 and G5.
- The closest bus stop is Goole Boothferry Road which is located just outside the venue, approximately 18 metres away.
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By Train
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- The nearest train station is Goole Station which is approximately 160 metres from 100 Boothferry Road.
The train routes are served by Northern Railway and run between Hull, Scarborough, Sheffield and Doncaster.
- The nearest train station is Goole Station which is approximately 160 metres from 100 Boothferry Road.
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Useful Links
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- This link is for more information on East Yorkshire Buses.
- To view the web page described above click here (opens in new tab).
- This link is for more information on how to plan your bus journey.
- To view the web page described above click here (opens in new tab).
- This link is for more information on Goole Train Station.
- To view the web page described above click here (opens in new tab).
Getting Help and Assistance (100 Boothferry Road)
- A member of staff trained in BSL skills is not normally on duty.
- British Sign Language interpreters can be provided on request.
- Language interpreters can be provided on request.
- There is not a wheelchair to borrow to use around the building .
- Water bowls for assistance dogs are not available.
- There is a/are hearing assistance system(s) available.
- The type of system is a fixed loop.
- The hearing assistance system was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 29/04/2026.
- The hearing loop was not working at the time of testing.
- Home visits services are available.
Parking (100 Boothferry Road)
- The venue does not have its own car park.
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Public Car Parks
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- There is not a car park for public use within 200m (approx).
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On Street Parking and Drop-off Details
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- On street marked Blue Badge bays are not available.
- Clearly signed and / or standard marked parking bays are available.
- Standard marked parking bays are located along Gordon Street and Montague Street.
- There is not a designated drop off point.
- The on-street parking is limited to a maximum stay of 1 hour.
Outside Access (100 Boothferry Road)
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Entrance Details
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- This information is for the entrance located at the front of the building.
- The entrance area/door is clearly signed.
- There is step free access at this entrance.
- There is not a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- There is a bell/buzzer.
- The height of the bell/buzzer is 149cm (4ft 10.66in).
- There is an intercom.
- The height of the intercom is 90cm (2ft 11.43in).
- There is not a hand sanitiser.
- There is a door release button when exiting.
- The height of the door release button is 110cm (3ft 7.31in) .
- The main door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) may be difficult to open.
- The width of the door opening is 92cm.
- There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
Level Change (Entrance to Reception)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located immediately beyond the main entrance.
- The ramp/slope is slight.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- There is not a/are not handrail(s) at the ramp.
- The width of the ramp/slope is 111cm (3ft 8in).
- The lighting levels at the ramp/slope are good.
Reception (100 Boothferry Road)
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Reception
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- The reception point is located at the front of the building.
- The reception point is approximately 6m (15.24cm) from the main entrance.
- The reception area/desk is clearly visible from the entrance.
- There is ramped/sloped access to the reception point.
- There is a clear unobstructed route to the reception point.
- There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
- The reception counter is not placed in front of a background which is patterned.
- The lighting levels at the reception point are good.
- The height of the reception counter is medium height (77cm - 109cm).
- There is not sufficient space to write or sign documents on the counter.
- There is a low section of the counter (76cm or below) available.
- There is sufficient space to write or sign documents on the low section of the counter.
- The counter is staffed.
- There is a bell to attract attention.
- The bell is at a suitable height for a wheelchair user.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- The hearing assistance system is signed.
- Staff are trained to use the hearing assistance system.
- The hearing assistance system was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 29/04/2026.
- The hearing assistance system was not working at the time of testing.
- Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided in the reception area.
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Reception Waiting Area
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- There is a waiting area close to the reception point.
- Access to the waiting area is unobstructed .
- The type of flooring is vinyl/laminate.
- There is not sufficient space for a wheelchair user to use the waiting area.
- There are soft bench seats without armrests.
- The waiting room / area does not have background music playing.
- There is a red flashing fire alarm beacon within the waiting room / area.
- There is a television.
- Subtitles are available.
- Vending machines are not available.
- A water dispenser is available.
- There is not a play area or toys/books for a child to play with.
- There is space for an assistance dog to rest within the seating area.
- Lighting levels are good.
Getting Around (100 Boothferry Road)
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Access
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- There is step free access throughout the building.
- There is a slight ramp, with no handrails, for access to the reception.
- The width of the ramp or slope is 111cm (3ft 7.7in).
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Circulation
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- There are doors in corridors which have to be opened manually.
- There are corridors with a surface width of less than 120cm (excluding any permanent obstructions over a small distance).
- The type of flooring in walkways and corridors is vinyl.
- Handrails are not provided in corridors.
- Seating is not provided in corridors.
- There is high visual contrast between the walls and floor in all areas.
- The lighting levels are good.
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Signage and Wayfinding
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- Wayfinding signage is provided.
- The colour, design and typeface of signs is consistent throughout the building.
- The wayfinding signage includes some pictograms.
- Dementia friendly signage is not provided.
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Safe Place(s)
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- There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
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Audio
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- This venue does not play background music in public areas.
- There is not a hearing assistance system in the public areas of the building.
Consultation / Treatment Room (Clinic Room)
- There is / are 4 consultation / treatment room(s) available.
- The name / number of the room surveyed was; Clinic Room.
- There is level access to the consultation / treatment room.
- There is a/are door(s) into the consultation / treatment room.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) is/are heavy.
- The width of the door opening is 77cm (2ft 6.31in).
- The type of flooring is vinyl/laminate.
- There is room for a wheelchair user to manoeuvre.
- There is a bed / couch.
- The bed / couch is adjustable.
- There is a chair.
- No chairs are permanently fixed.
- All chairs have armrests available.
- All tables are permanently fixed.
- There is not a hearing assistance system.
- The room does not have background music playing.
- There is not a red flashing fire alarm beacon within the room.
- Lighting levels are good.
Consultation / Medical Room (Room 2)
- The room surveyed was Room 2.
- The room is located on the left side of the main corridor.
- The most accessible route to the room has step-free level access.
- There are manual doors along the most accessible route.
- This route has narrow walkways.
- There is no signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door.
- The door opens away from you.
- The door requires effort to open.
- The width of the opening is 78cm.
- The door has a low colour contrast.
- There is step-free level access throughout.
- There is not room for a wheelchair user to manoeuvre.
- There is space for an assistance dog to rest.
- The walls and floor have a high colour contrast.
- Seating available in this room includes: chairs with armrests and chairs without armrests.
- Furniture available in this room includes: desks.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Consultation / Treatment Room (Room 3)
- There is / are 4 consultation / treatment room(s) available.
- The name / number of the room surveyed was; 3.
- There is level access to the consultation / treatment room.
- There is a/are door(s) into the consultation / treatment room.
- The door(s) open(s) towards you (pull).
- The door(s) is/are single width.
- The door(s) is/are heavy.
- The width of the door opening is 78cm (2ft 6.71in).
- The type of flooring is vinyl/laminate.
- There is not room for a wheelchair user to manoeuvre.
- There is not a bed / couch.
- There is a chair.
- No chairs are permanently fixed.
- The chair(s) is not/are not height adjustable.
- There are no chairs with armrests available.
- Some tables are permanently fixed.
- There is not a hearing assistance system.
- The room does not have background music playing.
- There is not a red flashing fire alarm beacon within the room.
- Lighting levels are good.
Toilet with Adaptations (Right Hand Transfer)
- There is an/are accessible toilet(s) available.
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Location and Access
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- This accessible toilet is located to the left on the clinic corridor.
- This accessible toilet is approximately 15m (49.2126ft) from the main entrance.
- There is step-free access into the accessible toilet.
- This is a shared toilet.
- A key is not required for the accessible toilet.
- There is pictorial signage on or near the toilet door.
- The visual contrast between the external door and wall is low.
- The door opens outwards.
- The door is light.
- The door is locked by a locking handle.
- The width of the accessible toilet opening is 86cm (2ft 9.86in).
- The visual contrast between the internal door and wall is low.
- The door has a horizontal grab rail.
- The visual contrast between the horizontal grab rail and internal door is low.
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Toilet Features
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- The dimensions of the accessible toilet are 147cm x 202cm (4ft 9.87in x 6ft 7.53in).
- The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
- The height of the light switch/pull cord is 107cm from floor level.
- The lighting levels are moderate to good.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 84cm (2ft 9.07in).
- The transfer space is obstructed by a waste disposal bin.
- There is a flush on the transfer side.
- There is a spatula type lever flush.
- There is a dropdown rail on the transfer side.
- The visual contrast between the dropdown rail(s) and wall is low.
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- The visual contrast between the wall-mounted grab rail(s) and wall is low.
- The visual contrast between the walls and floor is low.
- There is an emergency alarm .
- The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- There is not a red flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are female sanitary, general waste (with lid) and clinical waste disposal units.
- There is not a/are not coat hook(s).
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Additional Fixtures
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- There is a mirror.
- The mirror is not placed at a lower level or at an angle for ease of use.
- There is not a shelf within the accessible toilet.
- The toilet has a cistern.
- The height of the toilet seat above floor level is 48cm (1ft 6.9in).
- The toilet seat visual contrast is high.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 90cm (2ft 11.43in).
- The visual contrast between the toilet roll holder and the wall is high.
- There is a wash basin.
- The wash basin and tap(s) can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- The height of the wash basin is 74cm (2ft 5.13in).
- There is a vertical wall-mounted grab rail on the right hand side of the wash basin.
- The visual contrast between the wash basin wall-mounted grab rail(s) and wall is low.
- The wash basin tap type is lever mixer.
- There is a wall fixed soap dispenser.
- The soap dispenser can be reached from seated on the toilet.
- The height of the soap dispenser is 88cm .
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 112cm (3ft 8.09in).
- The visual contrast between the towel dispenser and the wall is high.
- There is not a hand dryer.
Standard Toilet(s)
- Standard toilet facilities are available.
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Toilet Facilities
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- The shared toilet is located to the left on the clinic corridor.
- There is step-free access into the toilet(s).
- The standard toilet(s) is/are approximately 17m from the main entrance.
- The visual contrast between the external toilet door(s) and wall(s) is low.
- There is pictorial signage on or near the toilet door.
- An ambulant toilet cubicle is not available.
- The height of the wash basin(s) is 82cm.
- The wash basin(s) tap type is push.
- Lighting levels are good.
