Access Guide
Summary
- This is an inpatient unit.
- Services on the ground floor include: mental health inpatient units,.
- Services on the first floor include: crisis and intervention team for older people.
Getting Here (Mill View)
-
By Road
View
- Millview is located along Castle Road, Cottingham The postcode for the sat nav is HU16 5JQ.
- There is a car park, including Blue Badge bays opposite Millview. There is no roadside parking available. Alternatively there is a public free car park on Castle Green which has 1 Blue Badge bay available. It's approximately 0.4 miles from Millview.
-
By Bus
View
- The closest bus stop is called 'Cottingham Castle Road' and is located along Castle Road, approximately 0.2 miles from the venue. The buses that stop here are the 25, 63, 83, 104, 105, 154 and 180.
-
By Train
View
- The nearest train station is Cottingham which is approximately 1.6 miles from Millview. The trains here are served by Northern Railway.
-
Useful Links
View
- This link is for more information on East Yorkshire Buses.
- To view the web page described above click here (opens in new tab).
- This link is for more information on how to plan your bus journey.
- To view the web page described above click here (opens in new tab).
- This link is for more information on Cottingham Train Station.
- To view the web page described above click here (opens in new tab).
Getting Help and Assistance (Mill View)
- A member of staff trained in BSL skills is not normally on duty.
- British Sign Language interpreters can be provided on request.
- Language interpreters can be provided on request.
- The alternative formats documents can be provided in include; Braille on request, large print on request and different languages on request.
- An assistance dog toilet area can be provided onsite.
- There is a wheelchair to borrow to use around the building.
- Water bowls for assistance dogs are available.
- There is not a/are not hearing assistance system(s) available.
Parking (Mill View)
- The venue does have its own car park.
-
Venue Car Park
View
- Parking is free for all users.
- The car park is located to either side of Mill View, the blue badge bays are located on either side of the main entrance and in the car park to the right.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
- There is/are 4 Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 235cm x 470cm (7ft 9in x 15ft 5in).
- The nearest Blue Badge bay is 12m (13yd 4in) from the main entrance.
- The furthest Blue Badge bay is 64m (69yd 2ft) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are dropped kerbs.
- The car park surface is tarmac.
- The dropped kerb does have tactile paving.
- There is a road to cross between the car park and the entrance.
- The road is generally quiet.
- The car park does not have a height restriction barrier.
-
Public Car Parks
View
- There is not a car park for public use within 200m (approx).
-
On Street Parking and Drop-off Details
View
- On street marked Blue Badge bays are not available.
- There is not a designated drop off point.
-
Comments
View
- When using the on-site parking visitors must enter their car registration on the touchscreen in reception.
- Parking is free for visitors.
- There is general parking available opposite Mill View.
- There are four blue badge bays in this car park.
- The parking is free for badge holders, but they must register their vehicle on the APOCA website.
Outside Access (Mill View)
-
Entrance Details
View
- This information is for the entrance located at the front of the building.
- The entrance area/door is clearly signed.
- There is step free access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- There are bollards outside this entrance.
- The minimum width between the bollards/wall is 240cm.
- The bollard(s) has/have a high colour contrast to prevent them being hazardous to visually impaired people.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- There is a bell/buzzer.
- The height of the bell/buzzer is 168cm (5ft 6in).
- The height of the intercom is 188cm (6ft 2in).
- There is a hand sanitiser.
- The height of the hand sanitiser is 99cm (3ft 3in).
- There is not a door release button when exiting.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are single width.
- The door(s) may be difficult to open.
- The width of the door opening is 98cm.
- There is a second set of doors.
- The door(s) open(s) away from you (push).
- The door(s) is/are double width.
- The door(s) is/are permanently held open.
- The width of the door opening is 162cm.
Reception (Mill View Reception)
-
Reception
View
- The reception point is located beyond the main entrance.
- The reception point is approximately 7m (7yd 1ft) from the main entrance.
- The reception area/desk is clearly visible from the entrance.
- There is step free access to the reception point.
- There is a clear unobstructed route to the reception point.
- There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
- The reception counter is not placed in front of a background which is patterned.
- The lighting levels at the reception point are moderate to good.
- The height of the reception counter is high (110cm+).
- There is sufficient space to write or sign documents on the counter.
- There is a low section of the counter (76cm or below) available.
- There is sufficient space to write or sign documents on the low section of the counter.
- The counter is staffed.
- There is not a bell to attract attention.
- There is not a hearing assistance system.
- Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided in the reception area.
-
Reception Waiting Area
View
- There is not a waiting area close to the reception point.
Getting Around (Mill View)
-
Access
View
- There is step free access throughout the building via lift(s).
-
Circulation
View
- There are not doors in corridors which have to be opened manually.
- The type of flooring in walkways and corridors is vinyl.
- There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
- Handrails are not provided in corridors.
- Seating is not provided in corridors.
- There is high colour contrast between the walls and floor in all corridors.
- The lighting levels are good.
-
Signage and Wayfinding
View
- Wayfinding signage is not provided.
- The wayfinding signage does not include pictograms.
- Dementia friendly signage is not provided.
-
Safe Place(s)
View
- There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
-
Audio
View
- This venue does not play background music in public areas.
- There is not a hearing assistance system in the public areas of the building.
Lift (Mill View)
- There is a lift for public use.
- The lift is located via Mill Lodge.
- Signs indicating the location of this lift are not clearly visible from the entrance.
- The lift is approximately 15m (16yd 1ft) from the Mill Lodge Entrance.
- The lift is a platform lift.
- Staff do need to be notified for use of the lift.
- The floors which are accessible by this lift are G and 1.
- There are manual, heavy, single doors to access the lift lobby on the ground floor and on the first floor.
- Clear signs indicating the facilities on each floor are not provided on lift lobby landings.
- There is not a clear level manoeuvring space of 150cm × 150cm in front of the lift.
- The external controls for the lift are within 90cm - 110cm from the floor.
- The colour contrast between the external lift controls and the control plate is high.
- The dimensions of the lift are 29cm x 75cm (11in x 2ft 6in).
- The lift does not have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is moderate to good.
Other Floors (Mill View)
-
Stairs
View
- Signs indicating the location of the stairs are not clearly visible from the entrance.
- There are manual, heavy, single doors to enter and exit the stairwell on the ground floor and on the first floor.
- The floors which are accessible by stairs are G and 1.
- There are 12 steps between floors.
- The height of the step(s) is/are between the recommended 15cm and 18cm.
- The depth of the step(s) is/are between the recommended 30cm and 45cm.
- The steps are clearly marked.
- The steps do have handrails.
- The steps have a handrail on both sides.
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do extend horizontally beyond the first and last steps.
- There is a landing.
- Clear signs indicating the facilities on each floor of the building are not provided on landings.
- The lighting levels are moderate to good.
Area(s) (Crisis and Intervention Team for Older People)
- The facilities/services located on the first floor include; Office for Crisis and Intervention Team for Older People.
- There is step-free access throughout the area.
- There are not doors in lobby areas/corridors/walkways which have to be opened manually.
- The type of flooring in corridors/walkways is carpet.
- The main walkway(s)/aisle(s) in the open plan office(s) are wide enough for wheelchair users to pass.
- Access to other floors/levels is via stairs and lift.
- There are no height adjustable desks in this area.
- There are some desks which are potentially accessible for wheelchair users in this area.
- Seating in this area includes; adjustable chairs with wheels and armrests.
- Wayfinding signage is not provided.
- There is no overhead signage in this area.
- Dementia friendly signage is not provided.
- None of the doors in this area have Braille signage.
- None of the doors in this area have tactile signage.
- There is not background music in this area.
- There is not a hearing assistance system in the communal areas of the building.
-
Refreshment Area(s)
View
- There are no communal refreshment areas.
Room(s) (Community Office)
- The room surveyed was Community Office.
- Community Office is located on the first floor.
-
Access
View
- There are four other similar offices in this location.
- There is not wayfinding signage on route to the room(s).
- Signage for the room(s) is not available in upper and lower case lettering that is clearly visible.
- The corridor/walkway outside the room(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
- The colour contrast between the external door and wall is good.
- The colour contrast between the internal door and wall is good.
- There is step-free access into the room(s).
-
Room Details
View
- The door(s) open(s) away from you (push).
- The door(s) is/are single.
- The door opening width(s) is/are 75cm+ for the room(s).
- The door has a closer and maybe difficult for some to open.
- Light switches are between 75cm and 120cm (4ft) from floor level.
- There is not a hearing assistance system for the room(s).
- This room has a whiteboard.
- There is not a red flashing fire alarm beacon in the room(s).
- There is fixed furniture within the room(s).
- The clear floor space beneath tables in the room(s) is 72cm.
- There is not sufficient space for a wheelchair user to turn within the room.
- Furniture can be reconfigured to allow a turning space for wheelchair users.
- A height adjustable table/bench is not available.
- There is a/are chair(s) with armrests on both sides within the room(s).
- The type of flooring in the room(s) is carpet.
- Floor coverings in the room(s) are even with no trip hazards.
- The colour contrast between the walls and floor is good.
- The lighting levels are moderate to good.
Conference / Meeting Facilities (Interview Room 2)
- Conference/meeting facilities are available.
- The conference/meeting facilities are located in the reception foyer.
- There is step-free access to the conference/meeting facilities.
- The door opening width(s) is/are 75cm+ for the room(s).
- There is not a hearing assistance system for the room(s).
- There is a/are chair(s) with armrests on both sides within the room(s).
- There is not sufficient space for a wheelchair user to manoeuvre within the room(s).
- The lighting levels in the room(s) are moderate to good.
Conference / Meeting Facilities (Tribunal Room)
- Conference/meeting facilities are available.
- The conference/meeting facilities are located in the entrance foyer to Mill Court and Mill Lodge.
- There is step-free access to the conference/meeting facilities.
- The door opening width(s) is/are 75cm+ for the room(s).
- There is not a hearing assistance system for the room(s).
- There is a/are chair(s) with armrests on both sides within the room(s).
- There is sufficient space for a wheelchair user to manoeuvre within the room(s).
- The lighting levels in the room(s) are moderate to good.
Toilet with Adaptations (Visitors Toilet - Right Hand Transfer)
- There is an/are accessible toilet(s) available.
-
Location and Access
View
- This accessible toilet is located to the left of reception.
- This accessible toilet is approximately 7m (7yd 1ft) from the main entrance.
- There is step-free access into the accessible toilet.
- This is a shared toilet.
- A key is not required for the accessible toilet.
- There is pictorial and written text signage on or near the toilet door.
- The contrast between the external door and wall is high.
- The door opens outwards.
- The door is light.
- The door is locked by a twist lock.
- The width of the accessible toilet opening is 86cm (2ft 10in).
- The contrast between the internal door and wall is high.
- The door does not have a horizontal grab rail.
-
Toilet Features
View
- The dimensions of the accessible toilet are 158cm x 203cm (5ft 2in x 6ft 8in).
- The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
- The lighting levels are low to moderate.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 72cm (2ft 4in).
- There is a flush on the transfer side.
- There is not a spatula type lever flush.
- There is a push button flush.
- There is a dropdown rail on the transfer side.
- The contrast between the dropdown rail(s) and wall is low.
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- The contrast between the wall-mounted grab rail(s) and wall is medium.
- The contrast between the walls and floor is high.
- There is not an emergency alarm.
- There is not a red flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are female sanitary and general waste (with lid) disposal units.
- There is not a/are not coat hook(s).
-
Additional Fixtures
View
- There is not a mirror.
- There is not a shelf within the accessible toilet.
- The toilet has a wall which acts as a backrest.
- There is a lid attached to the toilet seat.
- The height of the toilet seat above floor level is 44cm (1ft 5in).
- The toilet seat colour contrast is low.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 81cm (2ft 8in).
- The contrast between the toilet roll holder and the wall is high.
- There is a wash basin.
- The wash basin and tap(s) cannot be reached from seated on the toilet.
- The wash basin is placed higher than 74cm (2ft 5in).
- The height of the wash basin is 86cm (2ft 10in).
- There is a vertical wall-mounted grab rail on the right hand side of the wash basin.
- The contrast between the wash basin wall-mounted grab rail(s) and wall is medium.
- The wash basin tap type is twist/turn.
- There is a wall fixed soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 109cm.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 142cm (4ft 8in).
- The contrast between the towel dispenser and the wall is low.
- There is not a hand dryer.
Standard Toilet(s) (First Floor - Office Staff)
- Standard toilet facilities are available.
-
Toilet Facilities
View
- The shared toilet is located on the first floor.
- There is step-free access into the toilet(s).
- The standard toilet(s) is/are approximately 6m from the platform lift.
- The colour contrast between the external toilet door(s) and wall(s) is high.
- There is written text signage on or near the toilet door.
- An ambulant toilet cubicle is not available.
- The height of the wash basin(s) is 85cm.
- The wash basin(s) tap type is twist/turn.
- Lighting levels are moderate to good.