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Providence Place

Providence Place, Bridlington, East Yorkshire, YO15 2QW

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Access Guide

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Summary (Humber Primary Care)

  • This is a clinic.
  • Services within the building include: Childhood immunisations Anti-coagulation therapy monitoring Contraceptive advice Long term conditions clinics.

Opening Times

Getting Here (Humber Primary Care)

  • By Road View
    • Humber Primary Care is located north of Bridlington.
      It is accessed from the B1254 via Tennyson Avenue.
    • There is a car park in front of the building with 6 Blue Badge bays.
  • By Bus View
    • There is a bus stop approximately 370 feet off the Promenade, with direct links to Hull, York, Beverley, North Ferriby, Cottingham and Scarborough.
  • By Train View
    • The nearest station is Bridlington and is approximately 0.7 miles away, with direct links to Beverley, York, Scarborough, Sheffield and Hull.

Getting Help and Assistance (Humber Primary Care)

  • A member of staff trained in BSL skills is not normally on duty.
  • British Sign Language interpreters can be provided on request.
  • Language interpreters can be provided on request.
  • There is not a wheelchair to borrow to use around the building.
  • Water bowls for assistance dogs are not available.
  • There is a/are hearing assistance system(s) available.
  • The type of system is a fixed loop.
  • The hearing assistance system was tested by an AccessAble surveyor.
  • The hearing assistance system was tested on 30/11/2023.
  • The hearing loop was working at the time of testing.
  • Home visits services are available.

Parking (Humber Primary Care)

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park is located at the front of the venue.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is/are 6 Blue Badge parking bay(s) within the car park.
    • The nearest Blue Badge bay is 11m (12yd 1in) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are slopes/ramps.
    • The car park surface is tarmac.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • On Street Parking and Drop-off Details View
    • There is not a designated drop off point.

Outside Access (Main Entrance)

  • Entrance Details View
    • This information is for the entrance located at the front of the building.
    • The entrance area/door is clearly signed.
    • There is ramped/sloped or stepped access at this entrance.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • There is not a bell/buzzer.
    • There is an intercom.
    • The height of the intercom is 130cm (4ft 3in).
    • There is not a hand sanitiser.
    • There is not a door release button when exiting.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are single width.
    • The door(s) is/are permanently held open.
    • The width of the door opening is 89cm.
    • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
    • There is a second set of doors.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are single width.
    • The door(s) is/are permanently held open.
    • The width of the door opening is 82cm.
  • Ramp/Slope Details View
    • The ramp/slope is located in front of the main entrance.
    • The ramp/slope gradient is slight.
    • The ramp/slope is permanent.
    • There is a level landing at the top of the ramp/slope.
    • There is a/are handrail(s) at the ramp.
    • The handrail(s) is/are on the left going up the ramp.
    • The width of the ramp is 122cm.
    • The ramp/slope does bypass the step(s).
  • Step Details View
    • The step(s) is/are located to the left of the main entrance.
    • There is/are 2 step(s).
    • The step(s) is/are clearly marked.
    • The step(s) is/are medium (11cm - 17cm).
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are on the right going up the step(s).

Reception (Humber Primary Care)

  • Reception View
    • The reception point is located at the front of the building.
    • The reception point is approximately 4m (4yd 1ft) from the main entrance.
    • The reception area/desk is clearly visible from the entrance.
    • There is step free access to the reception point.
    • There is a clear unobstructed route to the reception point.
    • There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
    • The reception counter is not placed in front of a background which is patterned.
    • The lighting levels at the reception point are good.
    • The height of the reception counter is high (110cm+).
    • There is sufficient space to write or sign documents on the counter.
    • There is not a low section of the counter (76cm or below) available.
    • The counter is staffed.
    • There is not a bell to attract attention.
    • There is a hearing assistance system.
    • The type of system is a fixed loop.
    • The hearing assistance system is signed.
    • Staff are trained to use the hearing assistance system.
    • The hearing assistance system was tested by an AccessAble surveyor.
    • The hearing assistance system was tested on 30/11/2023.
    • The hearing assistance system was working at the time of testing.
    • There is a touch screen.
    • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided in the reception area.
  • Reception Waiting Area View
    • There is a waiting area close to the reception point.
    • Access to the waiting area is unobstructed.
    • The type of flooring is vinyl/laminate.
    • There is sufficient space for a wheelchair user to use the waiting area.
    • There is bench seating and single seats with armrests.
    • The waiting room / area does have background music playing.
    • There is not a red flashing fire alarm beacon within the waiting room / area.
    • There is a television.
    • Subtitles are available.
    • Vending machines are not available.
    • A water dispenser is not available.
    • There is not a play area or toys/books for a child to play with.
    • There is space for an assistance dog to rest within the seating area.
    • Lighting levels are good.

Getting Around (Humber Primary Care)

  • Access View
    • There is step free access throughout the building.
  • Circulation View
    • There are not doors in corridors which have to be opened manually.
    • There are corridors with a surface width of less than 120cm (excluding any permanent obstructions over a small distance).
    • The type of flooring in walkways and corridors is vinyl.
    • There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
    • Handrails are not provided in corridors.
    • Seating is not provided in corridors.
    • There is high visual contrast between the walls and floor in all areas.
    • The lighting levels are good.
  • Signage and Wayfinding View
    • Wayfinding signage is provided.
    • The colour, design and typeface of signs is consistent throughout the building.
    • The wayfinding signage does not include pictograms.
    • Dementia friendly signage is not provided.
  • Safe Place(s) View
    • There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
  • Audio View
    • This venue does not play background music in public areas.
    • There is not a hearing assistance system in the public areas of the building.

Toilet with Adaptations (Right Hand Transfer)

  • There is an/are accessible toilet(s) available.
  • Location and Access View
    • The accessible toilet was out of use at the time of the survey.
    • This accessible toilet is located to the right of the reception desk.
    • This accessible toilet is approximately 7m (7yd 1ft) from the main entrance.
    • There is step-free access into the accessible toilet.
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is written text signage on or near the toilet door.
    • The visual contrast between the external door and wall is high.
    • The door opens outwards.
    • The door is light.
    • The door is locked by a twist lock.
    • The width of the accessible toilet opening is 89cm (2ft 11in).
    • The visual contrast between the internal door and wall is high.
    • The door has a horizontal grab rail.
    • The visual contrast between the horizontal grab rail and internal door is low.
  • Toilet Features View
    • The dimensions of the accessible toilet are 132cm x 236cm (4ft 4in x 7ft 9in).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The lighting levels are good.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 78cm (2ft 7in).
    • The transfer space is obstructed by a female sanitary bin.
    • There is a flush on the transfer side.
    • There is a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • The visual contrast between the dropdown rail(s) and wall is low.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The visual contrast between the wall-mounted grab rail(s) and wall is low.
    • The visual contrast between the walls and floor is high.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are female sanitary, general waste (with lid) and clinical waste disposal units.
    • There is not a/are not coat hook(s).
  • Additional Fixtures View
    • There is not a mirror.
    • There is not a shelf within the accessible toilet.
    • The toilet has a backrest.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • The toilet seat visual contrast is low.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 114cm (3ft 9in).
    • The visual contrast between the toilet roll holder and the wall is low.
    • There is a wash basin.
    • The wash basin and tap(s) can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 74cm (2ft 5in).
    • There is a vertical wall-mounted grab rail on the right hand side of the wash basin.
    • The visual contrast between the wash basin wall-mounted grab rail(s) and wall is low.
    • The wash basin tap type is lever mixer.
    • There is a wall fixed soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 115cm.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 130cm (4ft 3in).
    • The visual contrast between the towel dispenser and the wall is high.
    • There is not a hand dryer.
  • Baby Changing Facilities View
    • Baby changing facilities are located within the accessible toilet.
    • There is a flip down baby change table available.
    • The height of the baby change table is 89cm.