Access Guide
Summary
- Services within the building include: Inpatient accommodation and respite facility.
Getting Here (Walker Street Centre)
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By Road
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- Walker Street Centre is located in a residential area of Hull close to the city centre, and is accessed via the A63.
- There is a bike shelter available on site.
- Precise location of the shelter and access arrangements can be shared upon request from the team hosting your visit.
- There are blue badge bays at the front of the building and ample standard parking. There are pod electric charging points available.
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By Bus
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- There is a bus stop at The Octagon which goes to Hull City Centre.
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By Train
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- The closest train station is Hull.
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Useful Links
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- For more information on buses please click the link below.
- To view the web page described above click here (opens in new tab).
- For more information on Hull train station please click the link below.
- To view the web page described above click here (opens in new tab).
Getting Help and Assistance (Sunshine House)
- A member of staff trained in BSL skills is not normally on duty.
- British Sign Language interpreters can be provided on request.
- Language interpreters can be provided on request.
- There is not a wheelchair to borrow to use around the building.
- Water bowls for assistance dogs are not available.
- There is not a/are not hearing assistance system(s) available.
- Home visits services are not available.
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- The car park is located in front of the building.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
- There is/are 2 Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 230cm x 470cm (7ft 7in x 15ft 5in).
- The nearest Blue Badge bay is 9m (9yd 2ft) from the main entrance.
- The furthest Blue Badge bay is 11m (12yd 1in) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user unaided.
- The car park surface is tarmac.
- There is a dropped kerb between the car park and the venue.
- The dropped kerb does have tactile paving.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
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Public Car Parks
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- There is not a car park for public use within 200m (approx).
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On Street Parking and Drop-off Details
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- On street marked Blue Badge bays are not available.
- There is not a designated drop off point.
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Comments
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- There is ANPR camera in operation within the car park.
- Visitors are required to input their registrations at reception.
- There is ANPR camera in operation within the car park.
Outside Access (Main Entrance)
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Entrance Details
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- This information is for the entrance located at the front of the building.
- The entrance area/door is clearly signed.
- There is step free access at this entrance.
- There is not a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- There is a bell/buzzer.
- The height of the bell/buzzer is 133cm (4ft 4in).
- There is a door release button when exiting.
- The height of the door release button is 89cm (2ft 11in).
- The main door(s) open(s) automatically (towards you).
- The automatic door(s) is/are push pad activated.
- The door(s) is/are single width with a locked extension leaf.
- The width of the door opening is 94cm.
- There is a second set of doors.
- The door(s) open(s) automatically (towards you).
- The door(s) is/are single width with a locked extension leaf.
- The width of the door opening is 96cm.
Reception (Main Reception)
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Reception
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- The reception point is located ahead as you enter the building.
- The reception point is approximately 2m (2yd 7in) from the main entrance.
- The reception area/desk is clearly visible from the entrance.
- There is step free access to the reception point.
- There is a clear unobstructed route to the reception point.
- There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
- The reception counter is placed in front of a background which is patterned.
- The lighting levels at the reception point are good.
- The height of the reception counter is medium height (77cm - 109cm).
- There is sufficient space to write or sign documents on the counter.
- There is a low section of the counter (76cm or below) available.
- There is sufficient space to write or sign documents on the low section of the counter.
- The counter is not staffed.
- There is not a bell to attract attention.
- There is not a hearing assistance system.
- Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
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Reception Waiting Area
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- There is a waiting area close to the reception point.
- Access to the waiting area is unobstructed.
- The type of flooring is vinyl/laminate.
- There is sufficient space for a wheelchair user to use the waiting area.
- There are seats with armrests on both sides.
- The waiting room / area does not have background music playing.
- There is not a red flashing fire alarm beacon within the waiting room / area.
- There is not a television.
- Vending machines are not available.
- A water dispenser is not available.
- There is not a play area or toys/books for a child to play with.
- There is space for an assistance dog to rest within the seating area.
- Lighting levels are good.
Entrance (Inpatient Unit/Ward Entrance)
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Entrance Details
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- This information is for the entrance located ahead as you enter through the main entrance.
- The entrance area/door is not clearly signed with the name of the service/department.
- There is step free access at this entrance.
- There is not a door release button when exiting.
- The main door(s) open(s) away from you (push).
- The door(s) is/are single width with an open extension leaf.
- The door(s) may be difficult to open.
- The width of the door opening is 140cm.
Inpatient Unit / Ward (Sunshine House)
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Unit / Ward Information
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- This is a shared unit/ward.
- There is/are 12 bedroom(s) available.
- Some of the bedrooms have ensuite facilities.
- There is/are 12 bed(s) on this unit/ward in total.
- There is not a hand sanitiser.
- There is level access throughout the unit/ward.
- There is clear signage on the unit/ward.
- The type of flooring is vinyl/laminate.
- There is some flooring on the unit/ward which is shiny and could cause issues with glare or look slippery to some people.
- The unit/ward does not play background music.
- A mobile hoist is available on the unit/ward.
- There are accessible toilet facilities for patients on the unit/ward.
- There are washrooms suitable for ambulant disabled patients available on the unit/ward.
- Toilets suitable for ambulant disabled patients are available on the unit/ward.
- The lighting levels are good.
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Visitor Facilities
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- There is not a relatives' room on the unit/ward.
- There are no accessible toilet facilities on the unit/ward for visitors.
- Accessible toilet facilities for visitors are located in the reception area.
- There are no standard toilet facilities on the unit/ward for visitors.
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Visiting Times
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- There are no set visiting times, please contact the ward in advance.
Day Room / Lounge Area (Dining Room)
- There is a day room/lounge area.
- The day room/lounge area is approximately 8m from the main entrance.
- There is level access into the day room/lounge area.
- The day room/lounge area is always open.
- There is a/are door(s) into the day room/lounge area.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width with a locked extension leaf.
- The door(s) is/are heavy.
- The width of the door opening is 90cm (2ft 11in).
- The type of flooring is vinyl/laminate.
- There is a space for a wheelchair user to manoeuvre.
- There is a mixture of seating with and without armrests.
- No chairs are permanently fixed.
- No tables are permanently fixed.
- The distance between the floor and the lowest table is 75cm (2ft 6in).
- The room does not have background music playing.
- There is not a red flashing fire alarm beacon within the room.
- There is not a television.
- There is not a play area or toys/books for a child to play with.
- There is space for an assistance dog to rest within the seating area.
- Lighting levels are good.
Day Room / Lounge Area (Play Room)
- There is a day room/lounge area.
- The day room/lounge area is approximately 1m from the Inpatient Unit/Ward entrance.
- There is level access into the day room/lounge area.
- The day room/lounge area is always open.
- There is not a/are not door(s) into the day room/lounge area.
- The type of flooring is vinyl/laminate.
- There is a space for a wheelchair user to manoeuvre.
- There is a mixture of seating with and without armrests.
- No chairs are permanently fixed.
- No tables are permanently fixed.
- The distance between the floor and the lowest table is 74cm (2ft 5in).
- The room does not have background music playing.
- There is not a red flashing fire alarm beacon within the room.
- There is a television.
- Subtitles are available.
- There is a play area or toys/books for a child to play with.
- There is space for an assistance dog to rest within the seating area.
- Lighting levels are good.
Consultation / Treatment Room (Sensory Room)
- There is / are 1 consultation / treatment room(s) available.
- The name / number of the room surveyed was; Sensory Room.
- There is level access to the consultation / treatment room.
- There is a/are door(s) into the consultation / treatment room.
- The door(s) open(s) by sliding.
- The door(s) is/are single width.
- The door(s) is/are heavy.
- The width of the door opening is 110cm (3ft 7in).
- The type of flooring is vinyl/laminate.
- There is room for a wheelchair user to manoeuvre.
- There is a bed / couch.
- The bed / couch is adjustable.
- A hoist is available.
- The hoist is powered overhead.
- A sling is not available.
- There is not a chair.
- No tables are permanently fixed.
- There is not a hearing assistance system.
- The room does not have background music playing.
- There is not a red flashing fire alarm beacon within the room.
- Lighting levels are good.
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Comments
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- The doors are concertina doors which can open fully to allow access to the playroom.
Washroom (Ensuite - Bedroom 3)
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Washroom Details
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- The washroom surveyed has a bath and a wash basin.
- There is/are 1 washroom(s) of this type in the ward.
- There is/are also 1 washroom(s) which has/have a shower.
- The washroom surveyed is located in bedroom 3.
- There is step free access to the washroom surveyed once inside the ward.
- This washroom is interchangeable between male and female.
- There is written or text signage on or near the washroom door.
- The washroom door(s) open(s) outwards.
- The door(s) is/are locked by a locking handle.
- The door(s) is/are light to open.
- The width of the door opening is 90cm (2ft 11in).
- The dimensions of the washroom are 295cm x 310cm (9ft 8in x 10ft 2in).
- The washroom does have an unobstructed minimum turning space of 150cm x 150cm.
- There is not an emergency pull cord alarm.
- There is not a red flashing fire alarm beacon within the washroom.
- There is not a coat hook in the washroom.
- There is not a mirror.
- There is a wash basin.
- The height of the wash basin is 85cm.
- There are no wall-mounted grab rails for the wash basin.
- The tap type is lever. It is a mixer tap.
- There is a soap dispenser.
- The height of the soap dispenser is 122cm.
- There is a towel dispenser.
- The height of the towel dispenser is 126cm.
- There is not a hand dryer.
- Disposal facilities are available.
- There is a/are general waste (with lid) and clinical waste disposal units.
- The washroom has a non-slip floor.
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Bath Details
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- There is a bath.
- The bath is height adjustable.
- The bath tap type is lever. It is a mixer tap.
- There is a shower over/for the bath.
- The shower head is hand held.
- There are not wall-mounted grab rails available for the bath.
- A bath hoist is available.
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Colour Contrast and Lighting
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- The visual contrast between the external washroom door and wall is high.
- The visual contrast between the internal washroom door and wall is high.
- The visual contrast between the washroom floor and walls is high.
- Lighting levels are good.
Washroom (Bath and Shower Room)
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Washroom Details
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- The washroom surveyed has a wheel in shower, a height adjustable bath and a wash basin.
- There is/are 1 washroom(s) of this type in the ward.
- There is/are also 1 washroom(s) which has/have a height adjustable bath and a wash basin.
- The washroom surveyed is located at the end of the left hand corridor.
- There is step free access to the washroom surveyed once inside the ward.
- This washroom is interchangeable between male and female.
- There is written or text signage on or near the washroom door.
- The washroom door(s) open(s) outwards.
- The door(s) is/are locked by a twist lock.
- The door(s) is/are light to open.
- The width of the door opening is 90cm (2ft 11in).
- The dimensions of the washroom are 390cm x 390cm (12ft 10in x 12ft 10in).
- The washroom does have an unobstructed minimum turning space of 150cm x 150cm.
- There is not an emergency pull cord alarm.
- There is not a red flashing fire alarm beacon within the washroom.
- There is not a coat hook in the washroom.
- There is not a mirror.
- There is a wash basin.
- The height of the wash basin is 86cm.
- There are no wall-mounted grab rails for the wash basin.
- The tap type is lever. It is a mixer tap.
- There is a soap dispenser.
- The height of the soap dispenser is 125cm.
- There is a towel dispenser.
- The height of the towel dispenser is 127cm.
- There is not a hand dryer.
- Disposal facilities are available.
- There is a/are general waste (with lid) and clinical waste disposal units.
- The washroom has a non-slip floor.
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Shower Details
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- There is a wheel in shower.
- The shower does have an unobstructed minimum turning space of 150cm x 150cm.
- The shower head is height adjustable.
- The shower control type is lever.
- There is no seat for the shower.
- There are not wall-mounted grab rails available for the shower.
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Bath Details
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- There is a bath.
- The bath is height adjustable.
- The bath tap type is sensor. It is a mixer tap.
- There is a shower over/for the bath.
- The shower head is hand held.
- There are not wall-mounted grab rails available for the bath.
- A bath hoist is available.
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Colour Contrast and Lighting
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- The visual contrast between the external washroom door and wall is high.
- The visual contrast between the internal washroom door and wall is high.
- The visual contrast between the washroom floor and walls is high.
- Lighting levels are good.
Toilet with Adaptations (Visitor - Left Hand Transfer)
- There is an/are accessible toilet(s) available.
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Location and Access
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- This accessible toilet is located ahead as you enter through the main entrance.
- This accessible toilet is approximately 5m (5yd 1ft) from the main entrance.
- There is step-free access into the accessible toilet.
- This is a gender neutral toilet.
- A key is not required for the accessible toilet.
- There is Braille, pictorial and written text signage on or near the toilet door.
- The visual contrast between the external door and wall is high.
- The door opens outwards.
- The door is light.
- The door is locked by a locking handle.
- The width of the accessible toilet opening is 90cm (2ft 11in).
- The visual contrast between the internal door and wall is high.
- The door has a horizontal grab rail.
- The visual contrast between the horizontal grab rail and internal door is high.
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Toilet Features
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- The dimensions of the accessible toilet are 145cm x 205cm (4ft 9in x 6ft 9in).
- The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
- The lighting levels are good.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 60cm (1ft 12in).
- The transfer space is obstructed by a female sanitary bin.
- There is a flush, however it is not on the transfer side.
- There is not a spatula type lever flush.
- There is a lever flush.
- There is a dropdown rail on the transfer side.
- The visual contrast between the dropdown rail(s) and wall is high.
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- The visual contrast between the wall-mounted grab rail(s) and wall is high.
- The visual contrast between the walls and floor is low.
- There is an emergency alarm.
- The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- There is not a red flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are female sanitary and general waste (with lid) disposal units.
- There is not a/are not coat hook(s).
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Additional Fixtures
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- There is a mirror.
- The mirror is not placed at a lower level or at an angle for ease of use.
- There is not a shelf within the accessible toilet.
- The toilet has a cistern.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- The toilet seat visual contrast is high.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 95cm (3ft 1in).
- The visual contrast between the toilet roll holder and the wall is high.
- There is a wash basin.
- The wash basin and tap(s) cannot be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- The height of the wash basin is 74cm (2ft 5in).
- There are vertical wall-mounted grab rails on both sides of the wash basin.
- The visual contrast between the wash basin wall-mounted grab rail(s) and wall is high.
- The wash basin tap type is lever mixer.
- There is a wall fixed soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 120cm.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 120cm (3ft 11in).
- The visual contrast between the towel dispenser and the wall is high.
- There is a hand dryer.
- The hand dryer is placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 120cm (3ft 11in).
- The visual contrast between the hand dryer and the wall is medium.
Toilet with Adaptations (Patient - Right Hand Transfer)
- There is an/are accessible toilet(s) available.
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Location and Access
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- This accessible toilet is located on the left inpatient corridor.
- This accessible toilet is approximately 15m (16yd 1ft) from the Inpatient Unit/Ward entrance.
- There is step-free access into the accessible toilet.
- This is a shared toilet.
- A key is not required for the accessible toilet.
- There is Braille, pictorial and written text signage on or near the toilet door.
- The visual contrast between the external door and wall is high.
- The door opens outwards.
- The door is light.
- The door is locked by a twist lock.
- The width of the accessible toilet opening is 88cm (2ft 11in).
- The visual contrast between the internal door and wall is high.
- The door has a horizontal grab rail.
- The visual contrast between the horizontal grab rail and internal door is high.
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Toilet Features
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- The dimensions of the accessible toilet are 170cm x 200cm (5ft 7in x 6ft 7in).
- The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
- The height of the light switch/pull cord is 74cm from floor level.
- The lighting levels are good.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 75cm (2ft 6in).
- The transfer space is obstructed by a female sanitary bin.
- There is a flush, however it is not on the transfer side.
- There is a spatula type lever flush.
- There is a dropdown rail on the transfer side.
- The visual contrast between the dropdown rail(s) and wall is high.
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- The visual contrast between the wall-mounted grab rail(s) and wall is high.
- The visual contrast between the walls and floor is medium.
- There is an emergency alarm.
- The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- There is not a red flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are female sanitary disposal units.
- There is not a/are not coat hook(s).
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Additional Fixtures
View
- There is not a mirror.
- There is not a shelf within the accessible toilet.
- The toilet has a cistern.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- The toilet seat visual contrast is high.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 98cm (3ft 3in).
- The visual contrast between the toilet roll holder and the wall is high.
- There is a wash basin.
- The wash basin and tap(s) cannot be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- The height of the wash basin is 74cm (2ft 5in).
- There are vertical wall-mounted grab rails on both sides of the wash basin.
- The visual contrast between the wash basin wall-mounted grab rail(s) and wall is high.
- The wash basin tap type is lever mixer.
- There is a wall fixed soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 122cm.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 125cm (4ft 1in).
- The visual contrast between the towel dispenser and the wall is high.
- There is not a hand dryer.
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Comments
View
- The horizontal rail on the left is not within reach of the toilet.
Related Access Guides
- To view other Detailed Access Guides that are related to this one please use the links below.
- Walker Street Centre link (new tab) - click here.
