You are on Summary. Skip to the next section.

Summary

• This is a children's centre.
• Services within the building include: Children's Therapies, Speech and Language Therapy, Occupational Therapy, looked after children, Crisis Team, Intensive Home Treatment Team, Contact Point, Paediatric in-reach, Children's Services.

You are on Getting Here (Walker Street Centre). Skip to the next section.

Getting Here (Walker Street Centre)

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• By Road View
  • Walker Street Centre is located in a residential area of Hull close to the city centre, and is accessed via the A63.
  • There is a bike shelter available on site.
  • Precise location of the shelter and access arrangements can be shared upon request from the team hosting your visit.
  • There are blue badge bays at the front of the building and ample standard parking. There are pod electric charging points available.
• By Bus View
  • There is a bus stop at The Octagon which goes to Hull City Centre.
• By Train View
  • The closest train station is Hull.
• Useful Links View
  • For more information on buses please click the link below.
  • To view the web page described above click here (opens in new tab).
  • For more information on Hull train station please click the link below.
  • To view the web page described above click here (opens in new tab).

You are on Getting Help and Assistance (Walker Street Centre). Skip to the next section.

Getting Help and Assistance (Walker Street Centre)

• A member of staff trained in BSL skills is not normally on duty.
• British Sign Language interpreters can be provided on request.
• Language interpreters can be provided on request.
• The alternative formats documents can be provided in include; Braille on request, large print on request and different languages on request.
• There is not a wheelchair to borrow to use around the building .
• Water bowls for assistance dogs are not available.
• There is not a/are not hearing assistance system(s) available.
• Home visits services are available.

You are on Parking (Walker Street Centre). Skip to the next section.

Parking (Walker Street Centre)

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • The car park is located in front of the Walker Street Centre and Inspire.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • There is/are 4 Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 245cm x 445cm (8ft 0in x 14ft 7in).
  • The nearest Blue Badge bay is 20m (65ft) from the Inspire entrance.
  • The furthest Blue Badge bay is 30m (98ft) from the Inspire entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user unaided.
  • The car park surface is tarmac.
  • There is not a road to cross between the car park and the entrance.
  • The car park does not have a height restriction barrier.
• Public Car Parks View
  • There is not a car park for public use within 200m (approx).
• On Street Parking and Drop-off Details View
  • On street marked Blue Badge bays are not available.
  • There is not a designated drop off point.
  • There are ANPR cameras in operation in the car park.
    Visitors must input their registration numbers at Reception.

You are on Outside Access (Inspire Entrance). Skip to the next section.

Outside Access (Inspire Entrance)

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• Entrance Details View
  • This information is for the entrance located at the front of the building.
  • The entrance area/door is clearly signed.
  • There is ramped/sloped access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • There are bollards outside this entrance.
  • The minimum width between the bollards/wall is 182cm.
  • The bollard(s) does/do not have a high visual contrast to prevent them being hazardous to visually impaired people.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • There is an intercom.
  • The height of the intercom is 125cm (4ft 1in).
  • There is not a door release button when exiting.
  • The main door(s) open(s) automatically.
  • The door(s) is/are single width.
  • The width of the door opening is 146cm.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is/are single width.
  • The width of the door opening is 147cm.
• Ramp/Slope Details View
  • The ramp/slope is located leading up to the entrance.
  • The ramp/slope gradient is slight.

You are on Reception (Main Reception). Skip to the next section.

Reception (Main Reception)

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• Reception View
  • The reception point is located ahead as you enter the building.
  • The reception point is approximately 9m (29ft) from the centre entrance.
  • The reception area/desk is clearly visible from the entrance.
  • There is step free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are no windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The reception counter is not placed in front of a background which is patterned.
  • The lighting levels at the reception point are good.
  • The height of the reception counter is high (110cm+).
  • There is sufficient space to write or sign documents on the counter.
  • There is a low section of the counter (76cm or below) available.
  • There is sufficient space to write or sign documents on the low section of the counter.
  • The counter is staffed.
  • There is not a bell to attract attention.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • The hearing assistance system is not signed.
  • Staff are not trained to use the hearing assistance system.
  • The hearing assistance system was tested by an AccessAble surveyor.
  • The hearing assistance system was tested on 08/11/2023.
  • The hearing assistance system was not working at the time of testing.
  • There is a touch screen.
  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
• Reception Waiting Area View
  • There is not a waiting area close to the reception point.

You are on Entrance (Walker Street Centre Entrance). Skip to the next section.

Entrance (Walker Street Centre Entrance)

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• Entrance Details View
  • This information is for the entrance located on the left as you enter Inspire.
  • The entrance area/door is not clearly signed with the name of the service/department.
  • There is ramped/sloped or stepped access at this entrance.
  • There is not a door release button when exiting.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are double width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 170cm.
• Ramp/Slope Details View
  • The ramp/slope is located to the left of the entrance.
  • The ramp/slope gradient is slight.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • There is a/are handrail(s) at the ramp.
  • The handrail(s) is/are on both sides going up the ramp.
  • The lighting levels at the ramp/slope are good.
  • The ramp/slope does bypass the step(s).
• Step Details View
  • The step(s) is/are located to the right of the entrance.
  • There is/are 4 step(s).
  • The step(s) is/are clearly marked.
  • The step(s) is/are medium (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides going up the step(s).
  • The lighting levels at the step(s) are good.

You are on Opening Times (Walker Street Centre). Skip to the next section.

Opening Times (Walker Street Centre)

• Monday 08:30 - 17:00.
• Tuesday 08:30 - 17:00.
• Wednesday 08:30 - 17:00.
• Thursday 08:30 - 17:00.
• Friday 08:30 - 16:30.
• Saturday 00:00 - 00:00.
• Sunday 00:00 - 00:00.

You are on Seating Area (Waiting Area). Skip to the next section.

Seating Area (Waiting Area)

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• Location and Access View
  • The waiting area is located off the left side main corridor.
  • The most accessible route has step-free level access and doors permanently held open.
  • There is step-free level access into this area.
  • The width of the opening is 163cm.
• Seating Area View
  • There is step-free level access throughout the seating area.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor visual contrast varies between low and high.
  • Seating available in this area includes: chairs with armrests, armchairs and benches.
  • Furniture available in this area includes: coffee tables.
  • Some chairs are fixed.
  • The surface height of the tables is not suitable for wheelchair users.
  • The clear height under the tables is not suitable for wheelchair users.
  • There is background noise in this area which varies depending on the time of day.
  • Lighting levels were even at the time of the survey.
  • There is a set of double doors, which are permanently held open, with low colours contrast which lead out to the garden area.
  • The width of the doors is 147cm.

You are on Getting Around (Walker Street Centre). Skip to the next section.

Getting Around (Walker Street Centre)

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• Access View
  • There is step free access throughout the building.
• Circulation View
  • There are doors in corridors which have to be opened manually.
  • The type of flooring in walkways and corridors is laminate.
  • There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
  • Handrails are not provided in corridors.
  • Seating is not provided in corridors.
  • There is high visual contrast between the walls and floor in all areas.
  • The lighting levels are good.
• Signage and Wayfinding View
  • Wayfinding signage is not provided.
• Safe Place(s) View
  • There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
• Audio View
  • This venue does not play background music in public areas.
  • There is not a hearing assistance system in the public areas of the building.

You are on Consultation / Treatment Room (Gym). Skip to the next section.

Consultation / Treatment Room (Gym)

• There is / are 1 consultation / treatment room(s) available.
• The name / number of the room surveyed was; 1a.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are light.
• The width of the door opening is 88cm (2ft 11in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is a bed / couch.
• The bed / couch is adjustable.
• A hoist is available.
• The hoist is powered overhead.
• A sling is not available.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• There are some chairs with armrests available.
• No tables are permanently fixed.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are good.

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• Comments View
  • There is a second set of double doors, to the right of the single door, which are 170cm wide and open inwards.

You are on Consultation / Treatment Room (Art Therapy). Skip to the next section.

Consultation / Treatment Room (Art Therapy)

• There is / are 2 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Room 4.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are light.
• The width of the door opening is 89cm (2ft 11in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is not a bed / couch.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• There are no chairs with armrests available.
• No tables are permanently fixed.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are good.

You are on Consultation / Treatment Room (Drama Therapy). Skip to the next section.

Consultation / Treatment Room (Drama Therapy)

• There is / are 1 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Room 2.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are double width but one door is locked.
• The door(s) is/are light.
• The width of the door opening is 75cm (2ft 6in).
• The type of flooring is carpet and vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is not a bed / couch.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• There are some chairs with armrests available.
• No tables are permanently fixed.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are good.

You are on Consultation / Treatment Room (Talking Therapy). Skip to the next section.

Consultation / Treatment Room (Talking Therapy)

• There is / are 12 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Room 6 (CH0G1460).
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are light.
• The width of the door opening is 88cm (2ft 11in).
• The type of flooring is carpet.
• There is room for a wheelchair user to manoeuvre.
• There is not a bed / couch.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• There are some chairs with armrests available.
• No tables are permanently fixed.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are good.

You are on Consultation / Treatment Room (Aromatherapy/Clinic). Skip to the next section.

Consultation / Treatment Room (Aromatherapy/Clinic)

• There is / are 1 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Room 7 (CH0G1070) .
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are heavy.
• The width of the door opening is 80cm (2ft 7in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is a bed / couch.
• The bed / couch is adjustable.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• There are some chairs with armrests available.
• No tables are permanently fixed.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are good.

You are on Entrance (Garden Entrance). Skip to the next section.

Entrance (Garden Entrance)

• This entrance is located at the rear of the building.
• The entrance area is not clearly signed.
• There is step-free level access at the entrance.
• There are double manual doors at this entrance.
• The doors are permanently held open.
• The width of the opening is 114cm.
• There is a small lip on the threshold of the opening.
• The doors have a low visual contrast.
• There is step-free level access as you enter.

You are on Outdoor Spaces (Garden). Skip to the next section.

Outdoor Spaces (Garden)

• Outdoor areas consist of bonded gravel and block paving.
• There are footpaths throughout.
• The majority of the paths are wide enough for wheelchair users.
• There is step-free level access throughout the majority of areas.
• The following areas have step-free access via ramps or slopes: The lower garden area.
• There are seats situated along the paths for people to rest.

You are on Changing Places (Transfer Both Sides). Skip to the next section.

Changing Places (Transfer Both Sides)

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• Location and Access View
  • The facility is located on the right of the main corridor.
  • The facility is approximately 18m (19yd 2ft) from the Walker Street entrance.
  • There is level access into the facility.
  • The facility surveyed is not for the sole use of disabled people.
  • The visual contrast between the external door and wall is high.
  • The visual contrast between the internal door and wall is high.
  • You do not need a key for the facility.
  • There is pictorial signage on or near the door.
  • The door opens outwards.
  • The door is light.
  • The door is locked by a lever twist.
  • The door has a horizontal grab rail.
  • The width of the door is 88cm (2ft 11in).
  • The dimensions of the facility are 294cm x 410cm.
  • There is a clear 200cm x 180cm manoeuvring space in the facility.
  • The facility has a non-slip floor.
  • The visual contrast between the walls and floor is medium.
• Toilet Details View
  • The facility toilet has a transfer space on both sides.
  • The transfer space on the right as you face the toilet is 175cm (5ft 9in).
  • The transfer space on the left as you face the toilet is 80cm (2ft 7in).
  • Dropdown rails are provided.
  • As you face the toilet the dropdown rail(s) is/are on both sides.
  • The visual contrast between the dropdown rail(s) and wall is high.
  • As you face the toilet there are vertical grab rails on both sides.
  • The visual contrast between the wall-mounted grab rails to the left of the toilet and wall is high.
  • The visual contrast between the wall-mounted grab rails to the right of the toilet and wall is high.
  • The height of the toilet seat above floor level is 45cm (1ft 6in).
  • There is a sensor flush.
  • There is a toilet roll holder.
  • The height of the toilet roll holder is 94cm.
  • The toilet has a wall which acts as a backrest.
  • The toilet seat visual contrast is high.
  • There is an emergency alarm for the toilet.
  • The emergency pull cord alarm is within reach and fully functional.
• Changing Bench and Hoist Details View
  • The facility changing bench is free standing.
  • The facility changing bench height is adjustable.
  • The length of the facility changing bench is 185cm (6ft 1in).
  • The facility hoist is powered overhead.
  • The overhead hoist covers all areas in the cubicle.
• Shower Details View
  • There is a shower unit with a detachable shower head.
  • The shower head is height adjustable.
  • The adjustable shower head can be placed between 105cm and 185cm when mounted.
  • There is no seat for the shower.
  • There is not a vertical grab rail for the shower.
• Other Facilities View
  • A privacy screen is not available.
  • The type of wash basin is fixed.
  • The height of the wash basin is 72cm.
  • The wash basin tap type is sensor.
  • There is a mixer tap.
  • Wall mounted grab rails are available at the wash basin.
  • As you face the wash basin, the wall mounted grab rails are on both sides.
  • The visual contrast between the wash basin grab rail(s) and wall is high.
  • There is a soap dispenser.
  • The height of the soap dispenser is 125cm.
  • Wide tear off paper roll is available.
  • The wide paper roll dispenser is at the recommended height of 80cm-100cm.
  • There is not a hand dryer.
  • There is a towel dispenser.
  • The towel dispenser is not at the recommended height of 80cm-100cm.
  • There is a mirror.
  • The mirror is placed at a lower level or at an angle for ease of use.
  • There is not a shelf next to the toilet.
  • There is a/are female sanitary, clinical waste and general waste (with no lid) disposal units.
  • There is an emergency alarm for the facility.
  • The emergency pull cord alarm is within reach and fully functional.
  • There is not a coat hook.
  • There is not a red flashing fire alarm beacon within the toilet.
  • The lighting levels are good.

You are on Toilet with Adaptations (Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Right Hand Transfer)

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• Location and Access View
  • The toilet surveyed is located off the left side main corridor.
  • The distance from the main entrance is 36m.
  • The most accessible route to the toilet has step-free level access and doors permanently held open.
  • There is step-free level access into the facility.
  • There is pictorial signage on or near the door.
  • The door opens outwards and has a high visual contrast.
  • The width of the door opening is 81cm.
  • The door has a locking handle.
  • Internally the door has a high visual contrast.
  • There is a grab rail on the internal door with a low visual contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 159cm (width) x 209cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
  • The lateral transfer space is 90cm (from the side of the toilet pan).
  • There is a spatula flush on the transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a high visual contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a high visual contrast.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a high visual contrast.
  • The toilet seat is 48cm from the floor.
  • The toilet seat has a high visual contrast.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a medium visual contrast.
  • The toilet roll holder is 110cm from the floor.
  • The wash basin and taps can be reached when seated on the toilet.
  • The wash basin is 74cm from the floor.
  • The wash basin has a lever mixer tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have a high visual contrast.
  • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
  • The soap dispenser has a medium visual contrast.
  • The soap dispenser is 120cm from the floor.
  • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
  • The towel dispenser has a low visual contrast.
  • The towel dispenser is 100cm from the floor.
  • There is not a hand dryer.
  • There is a pull cord emergency alarm within 10cm from the floor.
  • There is no mirror.
  • There is no shelf.
  • The cubicle has a waste bin and a sanitary bin.
  • There are no coat hooks.
  • The walls and floor have a high visual contrast.
  • Lighting levels were even at the time of the survey.

You are on Standard Toilet(s) (Walker Street Centre). Skip to the next section.

Standard Toilet(s) (Walker Street Centre)

• Standard toilet facilities are available.

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• Toilet Facilities View
  • The female and male toilets are located ahead on the main corridor.
  • There is step-free access into the toilet(s).
  • The standard toilet(s) is/are approximately 20m from the Walker Street entrance.
  • The visual contrast between the external toilet door(s) and wall(s) is high.
  • There is pictorial signage on or near the toilet door.
  • An ambulant toilet cubicle is available.
  • There are horizontal wall mounted rails available on both sides of the toilet.
  • The ambulant toilet does not have vertical wall mounted grab rails.
  • The height of the wash basin(s) is 80cm.
  • The wash basin(s) tap type is sensor.
  • Lighting levels are good.
  • There is a lowered urinal at 50cm high within the male toilets.

You are on Related Access Guides. Skip to the next section.

Related Access Guides

• Inspire link (new tab) - click here.