You are on Summary. Skip to the next section.

Summary

• This is a children's centre.
• Services within the building include: Children's Therapies, Speech and Language Therapy, Occupational Therapy, looked after children, Crisis Team, Intensive Home Treatment Team, Contact Point, Paediatric in-reach, Children's Services.

You are on Getting Here (Walker Street Centre). Skip to the next section.

Getting Here (Walker Street Centre)

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• By Road View
  • Walker Street Centre is located in a residential area of Hull close to the city centre, and is accessed via the A63.
  • There are blue badge bays at the front of the building and ample standard parking. There are pod electric charging points available.
• By Bus View
  • There is a bus stop at The Octagon which goes to Hull City Centre.
• By Train View
  • The closest train station is Hull.
• Useful Links View
  • For more information on buses please click the link below.
  • To view the web page described above click here (opens in new tab).
  • For more information on Hull train station please click the link below.
  • To view the web page described above click here (opens in new tab).

You are on Getting Help and Assistance (Walker Street Centre). Skip to the next section.

Getting Help and Assistance (Walker Street Centre)

• A member of staff trained in BSL skills is not normally on duty.
• British Sign Language interpreters can be provided on request.
• Language interpreters can be provided on request.
• The alternative formats documents can be provided in include; Braille on request, large print on request and different languages on request.
• There is not a wheelchair to borrow to use around the building.
• Water bowls for assistance dogs are not available.
• There is not a/are not hearing assistance system(s) available.
• Home visits services are available.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • The car park is located in front of the Walker Street Centre and Inspire.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • There is/are 4 Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 245cm x 445cm (8ft x 14ft 7in).
  • The nearest Blue Badge bay is 20m (21yd 2ft) from the Inspire entrance.
  • The furthest Blue Badge bay is 30m (32yd 2ft) from the Inspire entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user unaided.
  • The car park surface is tarmac.
  • There is not a road to cross between the car park and the entrance.
  • The car park does not have a height restriction barrier.
• Public Car Parks View
  • There is not a car park for public use within 200m (approx).
• On Street Parking and Drop-off Details View
  • On street marked Blue Badge bays are not available.
  • There is not a designated drop off point.
• Comments View
  • There are ANPR cameras in operation in the car park.
    
  • Visitors must input their registration numbers at Reception.

You are on Outside Access (Inspire Entrance). Skip to the next section.

Outside Access (Inspire Entrance)

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• Entrance Details View
  • This information is for the entrance located at the front of the building.
  • The entrance area/door is clearly signed.
  • There is ramped/sloped access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • There are bollards outside this entrance.
  • The minimum width between the bollards/wall is 182cm.
  • The bollard(s) does/do not have a high colour contrast to prevent them being hazardous to visually impaired people.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • There is an intercom.
  • The height of the intercom is 125cm (4ft 1in).
  • There is not a door release button when exiting.
  • The main door(s) open(s) automatically.
  • The door(s) is/are single width.
  • The width of the door opening is 146cm.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is/are single width.
  • The width of the door opening is 147cm.
• Ramp/Slope Details View
  • The ramp/slope is located leading up to the entrance.
  • The ramp/slope gradient is slight.

You are on Reception (Main Reception). Skip to the next section.

Reception (Main Reception)

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• Reception View
  • The reception point is located ahead as you enter the building.,.
  • The reception point is approximately 9m (9yd 2ft) from the Inspire entrance.
  • The reception area/desk is clearly visible from the entrance.
  • There is step free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are no windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The reception counter is not placed in front of a background which is patterned.
  • The lighting levels at the reception point are good.
  • The height of the reception counter is high (110cm+).
  • There is sufficient space to write or sign documents on the counter.
  • There is a low section of the counter (76cm or below) available.
  • There is sufficient space to write or sign documents on the low section of the counter.
  • The counter is staffed.
  • There is not a bell to attract attention.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • The hearing assistance system is not signed.
  • Staff are not trained to use the hearing assistance system.
  • The hearing assistance system was tested by an AccessAble surveyor.
  • The hearing assistance system was tested on 08/11/2023.
  • The hearing assistance system was not working at the time of testing.
  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
• Reception Waiting Area View
  • There is a waiting area close to the reception point.
  • Access to the waiting area is unobstructed.
  • The type of flooring is tiles.
  • There is sufficient space for a wheelchair user to use the waiting area.
  • There are seats with armrests on both sides.
  • No tables are permanently fixed.
  • The waiting room / area does not have background music playing.
  • There is not a red flashing fire alarm beacon within the waiting room / area.
  • There is not a television.
  • Vending machines are not available.
  • A water dispenser is not available.
  • There is not a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are good.

You are on Entrance (Walker Street Centre Entrance). Skip to the next section.

Entrance (Walker Street Centre Entrance)

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• Entrance Details View
  • This information is for the entrance located on the left as you enter Inspire.
  • The entrance area/door is not clearly signed with the name of the service/department.
  • There is ramped/sloped or stepped access at this entrance.
  • There is not a door release button when exiting.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are double width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 170cm.
• Ramp/Slope Details View
  • The ramp/slope is located to the left of the entrance.
  • The ramp/slope gradient is slight.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • There is a/are handrail(s) at the ramp.
  • The handrail(s) is/are on both sides going up the ramp.
  • The lighting levels at the ramp/slope are good.
  • The ramp/slope does bypass the step(s).
• Step Details View
  • The step(s) is/are located to the right of the entrance.
  • There is/are 4 step(s).
  • The step(s) is/are clearly marked.
  • The step(s) is/are medium (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides going up the step(s).
  • The lighting levels at the step(s) are good.

You are on Department / Service (Walker Street Centre). Skip to the next section.

Department / Service (Walker Street Centre)

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• Department / Service Access View
  • The Walker Street Centre is located on the left as you enter the Inspire building.
  • There is not a door release button when exiting.
  • There is level access throughout the department/service.
  • There is no clear signage on the department/service.
  • The type of flooring is vinyl/laminate.
  • There is some flooring in the department/service which is shiny and could cause issues with glare or look slippery to some people.
  • The department/service does not play background music.
  • The lighting levels are good.
• Department / Service Facilities View
  • This department/service has; a waiting room/area, consultation rooms, accessible toilet facilities for everyone and standard toilet facilities.
  • There are 12 consultation/treatment rooms in this department/service.
  • A hearing assistance system is not available in the department/service.
  • A mobile hoist is not available on the department/service.
  • There are accessible toilet facilities within the department/service.
  • There are standard toilet facilities within this department/service.

You are on Opening Times (Walker Street Centre). Skip to the next section.

Opening Times (Walker Street Centre)

• Monday 08:30 - 17:00.
• Tuesday 08:30 - 17:00.
• Wednesday 08:30 - 17:00.
• Thursday 08:30 - 17:00.
• Friday 08:30 - 16:30.
• Saturday Closed.
• Sunday Closed.

You are on Waiting Room / Area (Main Waiting Room). Skip to the next section.

Waiting Room / Area (Main Waiting Room)

• There is a waiting room / area.
• The waiting room / area is approximately 2m from the Walker Street entrance.
• There is level access into the waiting room / area.
• There is not a/are not door(s) into the waiting room / area.
• The type of flooring is vinyl/laminate.
• There is a space for a wheelchair user to wait within the seating area.
• No chairs are permanently fixed.
• All chairs have armrests.
• Announcements are in person.
• The waiting room / area does not have background music playing.
• There is not a red flashing fire alarm beacon within the waiting room / area.
• There is not a television.
• Vending machines are not available.
• A water dispenser is not available.
• There is not a play area or toys/books for a child to play with.
• There is space for an assistance dog to rest within the seating area.
• Lighting levels are good.

You are on Getting Around (Walker Street Centre). Skip to the next section.

Getting Around (Walker Street Centre)

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• Access View
  • There is step free access throughout the building.
• Circulation View
  • There are doors in corridors which have to be opened manually.
  • The type of flooring in walkways and corridors is laminate.
  • There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
  • Handrails are not provided in corridors.
  • Seating is not provided in corridors.
  • There is high colour contrast between the walls and floor in all areas.
  • The lighting levels are good.
• Signage and Wayfinding View
  • Wayfinding signage is not provided.
• Safe Place(s) View
  • There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
• Audio View
  • This venue does not play background music in public areas.
  • There is not a hearing assistance system in the public areas of the building.

You are on Consultation / Treatment Room (Gym). Skip to the next section.

Consultation / Treatment Room (Gym)

• There is / are 1 consultation / treatment room(s) available.
• The name / number of the room surveyed was; 1a.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are light.
• The width of the door opening is 88cm (2ft 11in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is a bed / couch.
• The bed / couch is adjustable.
• A hoist is available.
• The hoist is powered overhead.
• A sling is not available.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• There are some chairs with armrests available.
• No tables are permanently fixed.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are good.

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• Comments View
  • There is a second set of double doors, to the right of the single door, which are 170cm wide and open inwards.

You are on Consultation / Treatment Room (Art Therapy). Skip to the next section.

Consultation / Treatment Room (Art Therapy)

• There is / are 2 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Room 4.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are light.
• The width of the door opening is 89cm (2ft 11in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is not a bed / couch.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• There are no chairs with armrests available.
• No tables are permanently fixed.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are good.

You are on Consultation / Treatment Room (Drama Therapy). Skip to the next section.

Consultation / Treatment Room (Drama Therapy)

• There is / are 1 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Room 2.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are double width but one door is locked.
• The door(s) is/are light.
• The width of the door opening is 75cm (2ft 6in).
• The type of flooring is carpet and vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is not a bed / couch.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• There are some chairs with armrests available.
• No tables are permanently fixed.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are good.

You are on Consultation / Treatment Room (Talking Therapy). Skip to the next section.

Consultation / Treatment Room (Talking Therapy)

• There is / are 12 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Room 6 (CH0G1460).
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are light.
• The width of the door opening is 88cm (2ft 11in).
• The type of flooring is carpet.
• There is room for a wheelchair user to manoeuvre.
• There is not a bed / couch.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• There are some chairs with armrests available.
• No tables are permanently fixed.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are good.

You are on Consultation / Treatment Room (Aromatherapy/Clinic). Skip to the next section.

Consultation / Treatment Room (Aromatherapy/Clinic)

• There is / are 1 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Room 7 (CH0G1070).
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are heavy.
• The width of the door opening is 80cm (2ft 7in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is a bed / couch.
• The bed / couch is adjustable.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• There are some chairs with armrests available.
• No tables are permanently fixed.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are good.

You are on Changing Places. Skip to the next section.

Changing Places

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• Location and Access View
  • The facility is located on the right of the main corridor.
  • The facility is approximately 18m (19yd 2ft) from the Walker Street entrance.
  • There is level access into the facility.
  • The facility surveyed is not for the sole use of disabled people.
  • The colour contrast between the external door and wall is high.
  • The colour contrast between the internal door and wall is high.
  • You do not need a key for the facility.
  • There is pictorial signage on or near the door.
  • The door opens outwards.
  • The door is light.
  • The door is locked by a lever twist.
  • The door has a horizontal grab rail.
  • The width of the door is 88cm (2ft 11in).
  • The dimensions of the facility are 294cm x 410cm.
  • There is a clear 200cm x 180cm manoeuvring space in the facility.
  • The facility has a non-slip floor.
  • The colour contrast between the walls and floor is medium.
• Toilet Details View
  • The facility toilet has a transfer space on both sides.
  • The transfer space on the right as you face the toilet is 175cm (5ft 9in).
  • The transfer space on the left as you face the toilet is 80cm (2ft 7in).
  • Dropdown rails are provided.
  • As you face the toilet the dropdown rail(s) is/are on both sides.
  • The colour contrast between the dropdown rail(s) and wall is high.
  • As you face the toilet there are vertical grab rails on both sides.
  • The colour contrast between the wall-mounted grab rails to the left of the toilet and wall is high.
  • The colour contrast between the wall-mounted grab rails to the right of the toilet and wall is high.
  • The height of the toilet seat above floor level is 45cm (1ft 6in).
  • There is a sensor flush.
  • There is a toilet roll holder.
  • The height of the toilet roll holder is 94cm.
  • The toilet has a wall which acts as a backrest.
  • The toilet seat colour contrast is high.
  • There is an emergency alarm for the toilet.
  • The emergency pull cord alarm is within reach and fully functional.
• Changing Bench and Hoist Details View
  • The facility changing bench is free standing.
  • The facility changing bench height is adjustable.
  • The length of the facility changing bench is 185cm (6ft 1in).
  • The facility hoist is powered overhead.
  • The overhead hoist covers all areas in the cubicle.
• Shower Details View
  • There is a shower unit with a detachable shower head.
  • The shower head is height adjustable.
  • The adjustable shower head can be placed between 105cm and 185cm when mounted.
  • There is no seat for the shower.
  • There is not a vertical grab rail for the shower.
• Other Facilities View
  • A privacy screen is not available.
  • The type of wash basin is fixed.
  • The height of the wash basin is 72cm.
  • The wash basin tap type is sensor.
  • There is a mixer tap.
  • Wall mounted grab rails are available at the wash basin.
  • As you face the wash basin, the wall mounted grab rails are on both sides.
  • The colour contrast between the wash basin grab rail(s) and wall is high.
  • There is a soap dispenser.
  • The height of the soap dispenser is 125cm.
  • Wide tear off paper roll is available.
  • The wide paper roll dispenser is at the recommended height of 80cm-100cm.
  • There is not a hand dryer.
  • There is a towel dispenser.
  • The towel dispenser is not at the recommended height of 80cm-100cm.
  • There is a mirror.
  • The mirror is placed at a lower level or at an angle for ease of use.
  • There is not a shelf next to the toilet.
  • There is a/are female sanitary, clinical waste and general waste (with no lid) disposal units.
  • There is an emergency alarm for the facility.
  • The emergency pull cord alarm is within reach and fully functional.
  • There is not a coat hook.
  • There is not a red flashing fire alarm beacon within the toilet.
  • The lighting levels are good.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• Standard toilet facilities are available.

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• Toilet Facilities View
  • The female and male toilets are located ahead on the main corridor.
  • There is step-free access into the toilet(s).
  • The standard toilet(s) is/are approximately 20m from the Walker Street entrance.
  • The colour contrast between the external toilet door(s) and wall(s) is high.
  • There is pictorial signage on or near the toilet door.
  • An ambulant toilet cubicle is available.
  • There are horizontal wall mounted rails available on both sides of the toilet.
  • The ambulant toilet does not have vertical wall mounted grab rails.
  • The height of the wash basin(s) is 80cm.
  • The wash basin(s) tap type is sensor.
  • Lighting levels are good.
  • There is a lowered urinal at 50cm high within the male toilets.

You are on Related Access Guides. Skip to the next section.

Related Access Guides

• Inspire link (new tab) - click here.