You are on Getting Here (Whitby Community Hospital). Skip to the next section.

Getting Here (Whitby Community Hospital)

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• By Road View
  • Whitby Community Hospital is located along Spring Hill, Whitby.
    The post code for sat nav is YO21 1DP.
    The closest A road is the A171 which runs through Guisborough and Scarborough.
  • There is a car park in front of the hospital with 6 Blue Badge bays.
    There is no street parking.
• By Bus View
  • The closest bus stop is called 'Whitby Bus Station' and is located along Station Square, approximately 0.2 miles from the venue.
    The buses that stop here are the 95, 96, 840 Coastliner, X4 Sapphire, X4A Sapphire and X93 MAX.
• By Train View
  • The nearest train station is Whitby, which is approximately 0.2 miles from Whitby Community Hospital.
    The trains here are served by Northern Railway.
• Useful Links View
  • Information on East Yorkshire Buses.
  • To view the web page described above click here (opens in new tab).
  • Information on how to plan your bus journey.
  • To view the web page described above click here (opens in new tab).
  • Information on Whitby train station.
  • To view the web page described above click here (opens in new tab).

You are on Getting Help and Assistance (Whitby Community Hospital). Skip to the next section.

Getting Help and Assistance (Whitby Community Hospital)

• A member of staff trained in BSL skills is not normally on duty.
• British Sign Language interpreters can be provided on request.
• Language interpreters can be provided on request.
• The alternative formats documents can be provided in include; Braille on request, large print on request, Makaton on request and different languages on request.
• There is a wheelchair to borrow to use around the building.
• Water bowls for assistance dogs are available.
• There is not a/are not hearing assistance system(s) available.
• Home visits services are not available.

You are on Parking (Whitby Community Hospital). Skip to the next section.

Parking (Whitby Community Hospital)

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • The car park is located in front of the hospital.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • There is/are 6 Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 229cm x 471cm (7ft 6.16in x 15ft 5.43in).
  • The nearest Blue Badge bay is 24m (78.74016ft) from the main entrance.
  • The furthest Blue Badge bay is 34m (111.54856ft) from the main entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are uneven surfaces.
  • The car park surface is tarmac.
  • There is a dropped kerb between the car park and the venue.
  • The dropped kerb does not have tactile paving.
  • There is not a road to cross between the car park and the entrance.
  • The car park does not have a height restriction barrier.
• Public Car Parks View
  • There is not a car park for public use within 200m (approx).
• On Street Parking and Drop-off Details View
  • On street marked Blue Badge bays are not available.
  • Clearly signed and / or standard marked parking bays are not available.
  • There is a designated drop off point.
  • The drop off point is located in front of the Ground Floor entrance.
  • There is a dropped kerb from the drop off point.
  • There is tactile paving on the dropped kerb.
  • All patients and visitors must register their car registration on an iPad when arriving at the hospital to validate parking.
  • There are 2 electric vehicle charging bays within the car park.
  • The dimensions of the electric vehicle charging bays are 223cm x 720cm.
  • The height of the charging nozzle is 95cm.
  • The control height range between 103cm - 113cm.
  • There is a 9cm kerb on approach to the machine.
  • Payment can be made via contactless payment or an app.

You are on Getting To (Physiotherapy). Skip to the next section.

Getting To (Physiotherapy)

• Physiotherapy is/are located on level 2, off the main hospital corridor.
• Access to Physiotherapy is via the Main Entrance.
• Enter via the Main Entrance and continue ahead to the bank of lifts.
  Take the lift to level 2.
  Exit the lift to the right and the Audiology/Physiotherapy Entrance will be ahead.
  Continue past the entrance to the end of the corridor.
  Turn right and the Physiotherapy entrance will be ahead.
• There is step free access, via lift, to Physiotherapy.
• Physiotherapy is approximately 12m from the Audiology/Physiotherapy Entrance.
• There are not resting areas along the route.
• Wayfinding signage is provided.
• Dementia friendly signage is not provided.
• There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

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• Entrance Details View
  • This information is for the entrance located on level 1, at the front of the hospital.
  • The entrance area/door is clearly signed.
  • There is step free access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • There is not a bell/buzzer.
  • There is an intercom.
  • The height of the intercom is 133cm (4ft 4in).
  • There is not a hand sanitiser.
  • There is a door release button when exiting.
  • The height of the door release button is 128cm (4ft 2in).
  • Standard manual wheelchairs are available for people to borrow at this entrance.
  • The main door(s) open(s) automatically (towards you).
  • The door(s) is/are double width.
  • The width of the door opening is 175cm.
  • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
  • There is a second set of doors.
  • The door(s) open(s) automatically (towards you).
  • The door(s) is/are double width.
  • The width of the door opening is 193cm.

You are on Lift (Main Entrance). Skip to the next section.

Lift (Main Entrance)

• There is a lift for public use.
• The lift is located at the centre of the building, at the main entrance.
• Signs indicating the location of this lift are clearly visible from the entrance.
• The lift is approximately 3m (3yd 10in) from the main entrance.
• The lift is a standard lift.
• Staff do not need to be notified for use of the lift.
• The floors which are accessible by this lift are G, 1, 2 and 3.
• Clear signs indicating the facilities on each floor are provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do contrast visually with lift lobby walls.
• The external controls for the lift are within 90cm - 110cm from the floor.
• The visual contrast between the external lift controls and the control plate is low.
• The visual contrast between the external lift control plate and the wall is high.
• The clear door width is 129cm (4ft 3in).
• The dimensions of the lift are 158cm x 259cm (5ft 2in x 8ft 6in).
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• There is not a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The internal controls for the lift are within 90cm - 120cm from the floor.
• There is not a hearing loop system.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is good.

You are on Entrance (Audiology/Physiotherapy). Skip to the next section.

Entrance (Audiology/Physiotherapy)

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• Entrance Details View
  • This information is for the entrance located on level 2, off the main hospital corridor.
  • The entrance area/door is clearly signed with the name of the service/department.
  • There is step free access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • There is not a hand sanitiser.
  • There is not a door release button when exiting.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 160cm.

You are on Waiting Room / Area (Audiology/Physiotherapy). Skip to the next section.

Waiting Room / Area (Audiology/Physiotherapy)

• There is a waiting room / area.
• The waiting room / area is approximately 4m from the Audiology/Physiotherapy entrance.
• There is level access into the waiting room / area.
• There is not a/are not door(s) into the waiting room / area.
• The type of flooring is vinyl/laminate.
• There is not a space for a wheelchair user to wait within the seating area.
• No chairs are permanently fixed.
• All chairs have armrests.
• No tables are permanently fixed.
• Announcements are in person.
• The waiting room / area does not have background music playing.
• There is not a red flashing fire alarm beacon within the waiting room / area.
• There is not a television.
• Vending machines are not available.
• A water dispenser is not available.
• There is not a play area or toys/books for a child to play with.
• There is not space for an assistance dog to rest within the seating area.
• Lighting levels are good.

You are on Department / Service (Physiotherapy). Skip to the next section.

Department / Service (Physiotherapy)

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• Department / Service Access View
  • Physiotherapy is located on level 2, off the main hospital corridors.
  • There is a/are door(s) leading into the department/service.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are single width with an open extension leaf.
  • The door(s) is/are heavy.
  • The width of the door opening is 131cm (4ft 4in).
  • There is not a bell/buzzer.
  • There is not an intercom.
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 135cm (4ft 5in).
  • There is a door release button when exiting.
  • The height of the door release button is 114cm (3ft 9in).
  • There is level access throughout the department/service.
  • Staff can provide assistance with using any manual doors within the department/service.
  • There is clear signage on the department/service.
  • The type of flooring is vinyl/laminate.
  • There is some flooring in the department/service which is shiny and could cause issues with glare or look slippery to some people.
  • The department/service does not play background music.
  • The lighting levels are good.
• Department / Service Facilities View
  • This department/service has; treatment rooms and accessible toilet facilities for everyone.
  • There are 5 consultation/treatment rooms in this department/service.
  • A hearing assistance system is not available in the department/service.
  • A mobile hoist is not available on the department/service.
  • There are accessible toilet facilities within the department/service.
  • There are not standard toilet facilities within this department/service.

You are on Opening Times (Physiotherapy). Skip to the next section.

Opening Times (Physiotherapy)

• Access is by appointment only.

You are on Consultation / Treatment Room (Physiotherapy Gym). Skip to the next section.

Consultation / Treatment Room (Physiotherapy Gym)

• There is / are 1 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Gym.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) towards you (pull).
• The door(s) is/are double width but one door is locked.
• The door(s) is/are heavy.
• The width of the door opening is 81cm (2ft 8in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is a bed / couch.
• The bed / couch is adjustable.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• All chairs have armrests available.
• All tables are permanently fixed.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are good.

You are on Consultation / Treatment Room (Treatment Bay). Skip to the next section.

Consultation / Treatment Room (Treatment Bay)

• There is / are 4 consultation / treatment room(s) available.
• The name / number of the room surveyed was; 4.
• There is level access to the consultation / treatment room.
• There is not a/are not door(s) into the consultation / treatment room.
• The width of the door opening is 307cm (10ft 1in).
• The type of flooring is vinyl/laminate.
• There is not room for a wheelchair user to manoeuvre.
• There is a bed / couch.
• The bed / couch is adjustable.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• All chairs have armrests available.
• All tables are permanently fixed.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are moderate to good.

You are on Toilet with Adaptations (Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Right Hand Transfer)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located off the main hospital corridor on level 2, after the Audiology/Physiotherapy entrance.
  • This accessible toilet is approximately 11m (12yd 1in) from the Audiology/Physiotherapy entrance.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is Braille, tactile, pictorial and written text signage on or near the toilet door.
  • The visual contrast between the external door and wall is high.
  • The door opens outwards (automatically).
  • The door is push pad or push button activated.
  • The push pad or push button is 93cm from floor level.
  • The door is locked by a push button or pad.
  • The width of the accessible toilet opening is 85cm (2ft 9in).
  • The visual contrast between the internal door and wall is high.
  • The door does not have a horizontal grab rail.
• Toilet Features View
  • The dimensions of the accessible toilet are 147cm x 241cm (4ft 10in x 7ft 11in).
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The transfer space is obstructed by a female sanitary bin.
  • There is a flush on the transfer side.
  • There is a spatula type lever flush.
  • There is a dropdown rail on the transfer side.
  • The visual contrast between the dropdown rail(s) and wall is high.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The visual contrast between the wall-mounted grab rail(s) and wall is high.
  • The visual contrast between the walls and floor is high.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are female sanitary and general waste (with no lid) disposal units.
  • There is a/are coat hook(s).
  • There are coat hooks in the toilet at 106cm and 142cm from the floor.
• Additional Fixtures View
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is a shelf within the accessible toilet.
  • The shelf has the minimum dimensions of 12.5cm x 40cm.
  • The shelf is at a height of 90cm.
  • The shelf is located where it is reachable.
  • The toilet has a backrest.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • The toilet seat visual contrast is high.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 92cm (3ft).
  • The visual contrast between the toilet roll holder and the wall is medium.
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 69cm (2ft 3in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The visual contrast between the wash basin wall-mounted grab rail(s) and wall is high.
  • The wash basin tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The soap dispenser can be reached from seated on the toilet.
  • The height of the soap dispenser is 96cm.
  • There is a towel dispenser.
  • The towel dispenser can be reached from seated on the toilet.
  • The towel dispenser is not placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 100cm (3ft 3in).
  • The visual contrast between the towel dispenser and the wall is high.
  • There is not a hand dryer.

You are on Location of Toilet / Changing Facilities (Whitby Community Hospital). Skip to the next section.

Location of Toilet / Changing Facilities (Whitby Community Hospital)

• Changing Places facilities are located on level G, off the main hospital corridor.
• Accessible toilet facilities are located on level G, off the main hospital corridor and on level 1, off the main hospital corridor.
• Female and male standard toilet facilities are located on level 1, off the main hospital corridor and on level G, off the main hospital corridor.
• Parent and baby changing facilities are located in the accessible toilet, on level G.

You are on Related Access Guides. Skip to the next section.

Related Access Guides

• To view other Detailed Access Guides that are related to this one please use the links below.
• Whitby Community Hospital - Main Building link (new tab) - click here.