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Arrowe Park - Wirral

Arrowe Park Road, Wirral, CH49 5LN

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Access Guide

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Overview

Toilet and Changing Facilities

  • Toilet Facilities View
    • There is 1 toilet with adaptations.
    • The toilet with adaptations is located the far left corner of the sports bar.
    • The toilet with adaptations has a right hand transfer space.
    • The male and female step-free standard toilet facilities are located at the far left corner of the sports bar.
    • The male and female standard toilet facilities are located on the first floor, near the function room.
  • Changing Places and Changing Facilities View
    • Parent and baby changing facilities are located in the toilet with adaptations.

Parking

  • Car Park View
    • The car park is located at the front, side and rear of the venue (Blue Badge bays are at the front and side of the venue).
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 4 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked.
    • The surveyed Blue Badge parking bay dimensions are 245cm (width) x 455cm (depth).
    • The hatched/marked zones vary between bays.
    • The dimensions of the designated Blue Badge parking bays vary in size.
    • The nearest designated bay is 5m from the front entrance.
    • The most accessible route from the Blue Badge parking has a slight ramp or slope, uneven surfaces, manual doors and doors permanently held open.
    • There is a dropped kerb with tactile paving from the designated Blue Badge parking.
  • Charges and Restrictions View
    • This car park is for visitors only.
    • Parking is free for all users.
    • Guests are invited to enter their registration number on the tablet near the bar to qualify for free parking.
  • Electric Vehicle Charging Points View
    • There are 6 electric vehicle charging points.
    • The dimensions of the surveyed electric vehicle charging bay are 230cm (width) x 475cm (depth).
    • The controls are not at a suitable height for a wheelchair user.
    • The nozzle holster is not at a suitable height for a wheelchair user.
    • The charging points require an app.
    • There are no electric vehicle charging points designated for Blue Badge holders.
  • Drop-off Point View
    • There is not a designated drop-off point available.

Accessible Front Entrance

  • This entrance is located at the front of the venue, near the Blue Badge venue.
  • The approach to the entrance has uneven surfaces.
  • The entrance area is clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via slope at the entrance.
  • The slope has a slight gradient.
  • There are double manual doors at this entrance.
  • The doors are permanently held open.
  • The width of the opening is 161cm.
  • The doors have a low visual contrast.
  • There is a second set of double manual doors.
  • The second set of doors open towards you.
  • The width of the opening is 163cm.
  • The second set of doors have a medium visual contrast.
  • There is step-free level access as you enter.
  • This entrance leads into the area between the sports bar and the restaurant, with the bar situated directly ahead.

Sports Bar

  • Location and Access View
    • The Sports bar is on the left after entering through the front entrance.
    • The most accessible route has step-free level access.
    • There is step-free level access into this area.
  • Service View
    • This area has a bar where food and drink can be ordered, colleagues who can provide assistance with ordering and numerous seating options.
    • Full table service is available on an online app.
    • Menus are handheld, displayed on the counter and available on a mobile phone app.
    • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
    • The following are available: drinking straws and takeaway cups.
    • There is not a hearing assistance system.
  • Order and Payment View
    • The bar was surveyed.
    • The counter is located on the right hand side of the sports bar area.
    • There is step-free level access to the counter.
    • The height of the counter is 103cm.
    • There is not a lowered section at the counter.
    • The counter has patterned/distracting backgrounds.
    • There is a card machine that is portable.
  • Seating Area View
    • There is step-free level access throughout the majority of areas.
    • The following areas have stepped access: raised seating area.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • Some flooring is shiny and patterned.
    • The walls and floor visual contrast varies between low and high.
    • Seating available in this area includes: chairs with armrests, chairs without armrests, benches and high stools.
    • Furniture available in this area includes: tables, high tables and booths.
    • Some chairs and tables are fixed.
    • The surface height of some of the tables is suitable for wheelchair users.
    • The clear height under some of the tables is suitable for wheelchair users.
    • There is background noise in this area which varies depending on the time of day.
    • Lighting levels were even at the time of the survey.

Restaurant

  • Location and Access View
    • The restaurant is ahead and to the right after entering via the front entrance.
    • The most accessible route has step-free level access.
    • There is step-free level access into this area.
  • Service View
    • This area has a bar where food and drink can be ordered, colleagues who can provide assistance with ordering and numerous seating options.
    • Full table service is available on an online app.
    • Menus are handheld, online and available on a mobile phone app.
    • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
    • There is not a hearing assistance system.
  • Order and Payment View
    • The bar was surveyed.
    • The counter is located on the left after entering via the front entrance.
    • There is step-free level access to the counter.
    • The height of the counter is 103cm.
    • There is not a lowered section at the counter.
    • The counter has patterned/distracting backgrounds.
    • There is a card machine that is portable.
  • Seating Area View
    • There is step-free level access throughout the majority of areas.
    • The following areas have stepped access: the raised seating area.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • Some flooring is shiny and patterned.
    • The walls and floor visual contrast varies between low and high.
    • Seating available in this area includes: chairs without armrests, benches and high stools.
    • Furniture available in this area includes: tables, high tables and booths.
    • Some chairs and tables are fixed.
    • The surface height of the tables is suitable for wheelchair users.
    • The clear height under the tables is suitable for wheelchair users.
    • There is background noise in this area which varies depending on the time of day.
    • Lighting levels were even at the time of the survey.
    • Lighting levels are adjustable.

Toilet with Adaptations (Right Hand Transfer)

  • Access View
    • The toilet surveyed is located at the far left corner of the sports bar.
    • The distance from the front entrance is 8m.
    • The most accessible route to the toilet has step-free level access.
    • There is step-free level access into the facility.
    • There is pictorial, written text and ‘Not All Disabilities Are Visible’ signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The width of the door opening is 87cm.
    • The door has a locking handle.
    • Internally the door has a high visual contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the cubicle are 294cm (width) x 218cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the right as you face the toilet.
    • The lateral transfer space is 213cm (from the side of the toilet pan).
    • There is a lever flush on the non-transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a low visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 43cm from the floor.
    • The toilet seat has a low visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a high visual contrast.
    • The toilet roll holder is 105cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 75cm from the floor.
    • The wash basin has a lever tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a low visual contrast.
    • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
    • The soap dispenser has a medium visual contrast.
    • The soap dispenser is 106cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a low visual contrast.
    • The hand dryer is 106cm from the floor.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a nappy/incontinence items bin and a sanitary bin.
    • There are no coat hooks.
    • The height of the baby change facility when in use is 69cm.
    • Lighting levels were low at the time of the survey.

Stairs

  • The stairs surveyed are located near the restaurant area.
  • The first floor function room and standard toilets can be accessed by these stairs.
  • There are 20+ steps between floors.
  • The steps are unmarked and have a handrail that switches sides.
  • The handrails are easy to grip.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 15cm.
  • The depth of the steps is not between 30cm and 45cm.
  • Lighting levels were even at the time of the survey.

Function Room

  • The room is located on the first floor.
  • The distance from the top of the stairs is 5m.
  • The most accessible route to the room has steps and doors permanently held open.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • The doors open outwards.
  • The width of the opening is 163cm.
  • There is step-free level access throughout the room.
  • There is space for an assistance dog to rest.
  • The flooring is patterned.
  • The walls and floor visual contrast varies between low and high.
  • Seating available in the room includes: chairs without armrests and high stools.
  • Furniture available in the room includes: tables and high tables.
  • Some surface heights are suitable for wheelchair users.
  • The clear underside space of some surfaces is suitable for wheelchair users.
  • There is not a hearing assistance system.
  • Additional facilities/services include: a television with subtitles.
  • There is background noise in this room.
  • Lighting levels were even at the time of the survey.
  • Lighting levels are adjustable.

Beer Garden and Outside Seating Area

  • Location and Access View
    • There is seating around the sides and front of the venue.
    • The most accessible route has a very easy slope and uneven surfaces.
    • There is step-free level access into this area.
  • Seating Area View
    • The seating area is uncovered.
    • There is step-free level access throughout the majority of areas.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • Seating available in this area includes: chairs without armrests and benches.
    • Furniture available in this area includes: tables and picnic tables.
    • The surface height of some of the tables is suitable for wheelchair users.
    • The clear height under some of the tables is suitable for wheelchair users.
    • There is background noise in this area which varies depending on the time of day.