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Highfield Hotel - Middlesbrough

Marton Road, Middlesbrough, TS4 2PA

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Access Guide

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Overview

Toilet and Changing Facilities

  • Toilet Facilities View
    • There is 1 toilet with adaptations.
    • The toilet with adaptations is located ahead after entering, to the right of the staircase and rear of the venue.
    • The toilet with adaptations has a left hand transfer space.
    • The male and female step-free standard toilet facilities are located ahead after entering, to the right of the staircase and rear of the venue.
  • Changing Places and Changing Facilities View
    • Parent and baby changing facilities are located in the toilet with adaptations.

Parking

  • Car Park View
    • The car park is located at the front of the venue.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 3 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked.
    • The surveyed Blue Badge parking bay dimensions are 230cm (width) x 480cm (depth).
    • There is a marked zone to one side but not at the rear.
    • The width of the marked zone is 130cm.
    • The nearest designated bay is 16m from the main entrance.
    • The most accessible route from the Blue Badge parking has a slight ramp or slope and uneven surfaces.
    • There is a dropped kerb with tactile paving from the designated Blue Badge parking.
  • Charges and Restrictions View
    • This car park is for visitors only.
    • Parking is free for all users.

Main Entrance

  • This entrance is located at the front of the venue.
  • The approach to the entrance has uneven surfaces.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via ramp at the entrance.
  • The ramp has a slight gradient.
  • The ramp is between 75cm and 150cm wide with handrails on both sides.
  • The ramp bypasses the steps.
  • There are 3 steps with no handrails.
  • The steps are unmarked.
  • The steps have tactile markings at the bottom.
  • The height of the steps is not between 15cm and 18cm.
  • The height of the highest step is 10cm.
  • There is a single manual door at this entrance.
  • The door has an open extension leaf.
  • The door opens towards you.
  • The width of the opening is 135cm.
  • There is a small lip on the threshold of the opening.
  • The door has a medium visual contrast.
  • There is step-free level access as you enter.

Bar and Restaurant

  • Location and Access View
    • The main bar and restaurant is located ahead after entering.
    • There are separate dining and bar areas.
    • The most accessible route has step-free level access and doors permanently held open.
    • There is step-free level access into this area.
  • Service View
    • This area has a bar where food and drink can be ordered, self service counters, staff who can provide assistance with ordering and numerous seating options.
    • Full table service is available on an online app.
    • Menus are handheld, online and available on a mobile phone app.
    • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
    • The following are available: drinking straws and takeaway cups.
    • There is not a hearing assistance system.
  • Order and Payment View
    • The bar was surveyed.
    • The counter is located in the centre of the venue.
    • There is step-free level access to the counter.
    • The height of the counter is 110cm.
    • There is not a lowered section at the counter.
    • The counter has patterned/distracting backgrounds.
    • There is a card machine on the bar at a fixed height of 125cm.
    • There are 2 cutlery counters, each at a height of 90cm.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • The flooring is shiny and patterned.
    • The walls and floor visual contrast varies between low and high.
    • Seating available in this area includes: chairs with armrests, chairs without armrests, benches and high stools.
    • Furniture available in this area includes: tables, high tables and booths.
    • Some chairs and tables are fixed.
    • The surface height of some of the tables is suitable for wheelchair users.
    • The clear height under some of the tables is suitable for wheelchair users.
    • There is background noise in this area which varies depending on the time of day.
    • Lighting levels vary due to the size of the space.

Alternative Side Entrance

  • This entrance is located at the side of the venue, and gives alternative access to the bar and restaurant.
  • The approach to the entrance has uneven surfaces.
  • The entrance area is not clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via ramp at the entrance.
  • The ramp has a slight gradient.
  • The ramp is between 75cm and 150cm wide with a handrail on the right going up.
  • There is a single manual door at this entrance.
  • The door opens towards you.
  • The width of the opening is 90cm.
  • There is a small lip on the threshold of the opening.
  • The door has a medium visual contrast.
  • There is a small lip on the threshold of the opening.
  • The second door has a low visual contrast.
  • There is step-free level access as you enter.

Toilet with Adaptations (Left Hand Transfer)

  • Access View
    • The toilet surveyed is located ahead after entering, to the right of the staircase and rear of the venue.
    • The distance from the main entrance is 20m.
    • The most accessible route to the toilet has step-free level access and doors permanently held open.
    • There is step-free level access into the facility.
    • There is Braille, pictorial, written text and ‘Not All Disabilities Are Visible’ signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The width of the door opening is 91cm.
    • The door has a locking handle.
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a high visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 155cm (width) x 250cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the left as you face the toilet.
    • The lateral transfer space is 80cm (from the side of the toilet pan).
    • There is a lever flush on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a low visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 46cm from the floor.
    • The toilet seat has a low visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a high visual contrast.
    • The toilet roll holder is 85cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 77cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a low visual contrast.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a low visual contrast.
    • The soap dispenser is 100cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer is 100cm from the floor.
    • There is a mirror.
    • The cubicle has a nappy/incontinence items bin and a sanitary bin.
    • There are no coat hooks.
    • The height of the baby change facility when in use is 100cm.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.

Beer Garden and Outside Seating Area

  • Location and Access View
    • There is outside seating at the front and side of the venue.
    • The most accessible route has step-free level access and uneven surfaces.
    • There is step-free level access into this area.
  • Seating Area View
    • Some of the seating area is covered.
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • Seating available in this area includes: benches.
    • Furniture available in this area includes: picnic tables and adapted picnic tables.
    • There is background noise in this area which varies depending on the time of day.