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Longs Arms - Trowbridge

Yarnbrook, Trowbridge, BA14 6AB

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Access Guide

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Overview

Toilet and Changing Facilities

  • Toilet Facilities View
    • There is 1 toilet with adaptations.
    • The toilet with adaptations is located in the far corner of the venue.
    • The male and female step-free standard toilet facilities are located in the far corner of the venue, and also in the bar area.
  • Changing Places and Changing Facilities View
    • Parent and baby changing facilities are located in the toilet with adaptations.

Parking

  • Car Park View
    • The car park is located around two sides of the venue.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 2 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked.
    • The surveyed Blue Badge parking bay dimensions are 230cm (width) x 500cm (depth).
    • The hatched/marked zones vary between bays.
    • The width of the marked zone is 100cm.
    • The nearest designated bay is 2m from the entrance.
    • The most accessible route from the Blue Badge parking has step-free level access.
  • Charges and Restrictions View
    • This car park is for visitors only.
    • Parking is free for all users.

Entrance

  • This entrance is located in front of the Blue Badge parking bays.
  • The entrance area is clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There are double manual doors at this entrance.
  • The doors are permanently held open.
  • The width of the opening is 150cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a high visual contrast.
  • There is a second set of double manual doors.
  • The second set of doors open towards you.
  • The width of the opening is 150cm.
  • The second set of doors have a low visual contrast.

Bar and Restaurant

  • Location and Access View
    • The dining area is on the right and the bar to the left upon entering.
    • The most accessible route has step-free level access.
    • There is step-free level access into this area.
  • Service View
    • This area has a bar where food and drink can be ordered, a self service counter, staff who can provide assistance with ordering and numerous seating options.
    • Full table service is available on an online app.
    • Menus are handheld, online and available on a mobile phone app.
    • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
    • The following are available: drinking straws and takeaway cups.
  • Order and Payment View
    • The bar was surveyed.
    • The counter is located directly in front of the entrance.
    • There is step-free level access to the counter.
    • The height of the counter is 103cm.
    • There is not a lowered section at the counter.
    • The counter has patterned/distracting backgrounds.
    • The card machine is fixed and at a height of 115cm.
    • There is a cutlery counter at a height of 90cm.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • Seating available in this area includes: chairs with armrests, chairs without armrests, benches and high stools.
    • Furniture available in this area includes: tables, high tables and booths.
    • Some chairs and tables are fixed.
    • The surface height of some of the tables is suitable for wheelchair users.
    • The clear height under some of the tables is suitable for wheelchair users.
    • There is background noise in this area.
    • Lighting levels vary due to the use of large glazed walls.
    • Lighting levels are adjustable.

Toilet with Adaptations (Right Hand Transfer)

  • Access View
    • The toilet surveyed is located in the far corner of the venue.
    • The distance from the entrance is 20m.
    • The most accessible route to the toilet has step-free level access.
    • There is step-free level access into the facility.
    • There is Braille, pictorial, written text and ‘Not All Disabilities Are Visible’ signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The width of the door opening is 86cm.
    • The door has a locking handle.
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a high visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 144cm (width) x 284cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the right as you face the toilet.
    • The lateral transfer space is 89cm (from the side of the toilet pan).
    • There is a spatula flush on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a low visual contrast.
    • There is no vertical grab rail for the toilet.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a low visual contrast.
    • The toilet seat is 49cm from the floor.
    • The toilet seat has a low visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a high visual contrast.
    • The toilet roll holder is 120cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 71cm from the floor.
    • The wash basin has a lever tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a low visual contrast.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a high visual contrast.
    • The soap dispenser is 102cm from the floor.
    • There is a wall mounted hand dryer.
    • The hand dryer has a low visual contrast.
    • The hand dryer is 116cm from the floor.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a full length mirror.
    • The cubicle has a sanitary bin and a clinical waste bin.
    • The height of the baby change facility when in use is 90cm.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.

Beer Garden, Outside Seating and Play Area

  • Location and Access View
    • There is a front outside area with sheltered seating, and a separate main beer garden and play area.
    • The most accessible route has step-free level access.
    • There is step-free level access into this area.
    • There are double manual doors with a low visual contrast.
    • The doors are permanently held open.
    • The width of the opening is 130cm.
    • The second door opens away from you.
    • The second door has an opening width of 130cm.
    • This is to access the front, outside seating.
    • The sheltered seating area has an opening width of 87cm.
  • Seating Area View
    • Some of the seating area is covered.
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • Seating available in this area includes: stools.
    • Furniture available in this area includes: tables and picnic tables.
    • The main garden area has a step at a height of 5cm and located from the bar area.
    • The outdoor play area is located in the main garden.