Access Guide
Overview
- About View
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Parking and Public Transport
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- The venue has its own car park, with Blue Badge parking available.
- The nearest train station is Chipstead Railway Station:.
- The nearest bus station is Outwood Lane.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
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Getting In and Around
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- There is step-free level access at the most accessible entrance.
- There is step-free level access throughout the majority of areas.
- The following areas have step-free access via ramps or slopes: the raised seating and access to the toilet with adaptations.
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Getting Help and Assistance
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- There is seating available.
- There is no hearing assistance system.
- There is a water bowl available for assistance dogs.
- Facilities/services include: Wi-Fi.
Toilet and Changing Facilities
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Toilet Facilities
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- There is 1 toilet with adaptations.
- The toilet with adaptations is located to the left side after entering, in the bar and restaurant area.
- The toilet with adaptations has a right hand transfer space.
- The male and female step-free standard toilet facilities are located in the bar area to the right side after entering.
- The male and female standard toilet facilities are located on the upper floor, near the main bar and restaurant area.
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Changing Places and Changing Facilities
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- Parent and baby changing facilities are located in the toilet with adaptations.
Parking
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Car Park
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- The car park is located in front of the venue.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- The height of the restriction barrier is 220cm.
- There are 2 designated Blue Badge parking bays available.
- The Blue Badge bays have faded markings.
- The surveyed Blue Badge parking bay dimensions are 250cm (width) x 420cm (depth).
- There is a marked zone to one side but not at the rear.
- The width of the marked zone is 110cm.
- The dimensions of the designated Blue Badge parking bays vary in size.
- The nearest designated bay is 20m from the entrance.
- The most accessible route from the Blue Badge parking has step-free level access and uneven surfaces.
- There is a dropped kerb without tactile paving from the designated Blue Badge parking.
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Charges and Restrictions
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- This car park is for visitors only.
- Parking is free for all users.
- Guests are invited to enter their registration number on the tablet near the bar to qualify for free parking.
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Drop-off Point
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- There is a designated drop-off point available.
- The designated drop-off point is located next to the front entrance (by prior arrangement only).
Entrance
- This entrance is located at the front of the venue.
- The entrance area is clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free access via ramp at the entrance.
- The ramp has a slight gradient.
- There are double manual doors at this entrance.
- The doors are permanently held open.
- The width of the opening is 150cm.
- There is a small lip on the threshold of the opening.
- The door have a low visual contrast.
- There is a second single manual door.
- The second door opens towards you.
- The width of the opening is 83cm.
- There is a small lip on the threshold of the opening.
- The second door have a medium visual contrast.
Bar and Restaurant Area
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Location and Access
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- The main bar and restaurant area is located ahead and to the left side after entering.
- The most accessible route has step-free level access.
- There is step-free level access into this area.
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Service
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- This area has a bar where food and drink can be ordered, a self service counter, colleagues who can provide assistance with ordering and numerous seating options.
- Full table service is available on an online app.
- Menus are handheld, displayed on the counter and available on a mobile phone app.
- The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
- The following are available: drinking straws and takeaway cups.
- There is not a hearing assistance system.
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Order and Payment
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- The bar was surveyed.
- The counter is located ahead after entering.
- There is step-free level access to the counter.
- The height of the counter is 108cm.
- There is not a lowered section at the counter.
- The counter has patterned/distracting backgrounds.
- There is a card machine that is portable.
- There is a condiment counter at a height of 90cm.
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Seating Area
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- There is step-free level access throughout the majority of areas.
- The following areas have step-free access via ramps or slopes: the raised seating and access to the toilet with adaptations.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Some flooring is shiny and patterned.
- The walls and floor visual contrast varies between low and high.
- Seating available in this area includes: chairs with armrests, chairs without armrests, armchairs and stools.
- Furniture available in this area includes: tables and booths.
- Some chairs and tables are fixed.
- The surface height of some of the tables is suitable for wheelchair users.
- The clear height under some of the tables is suitable for wheelchair users.
- There may be background noise in this area.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Over 18s Bar Area
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Location and Access
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- The over 18s bar area is located to the right side after entering.
- The most accessible route has step-free level access and doors permanently held open.
- There is step-free level access into this area.
- There are double manual doors with a medium visual contrast.
- The doors are permanently held open.
- The width of the opening is 120cm.
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Service
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- This area has a bar where food and drink can be ordered and colleagues who can provide assistance with ordering.
- Full table service is available on an online app.
- Menus are handheld and available on a mobile phone app.
- The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
- The following are available: drinking straws and takeaway cups.
- There is not a hearing assistance system.
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Order and Payment
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- The bar was surveyed.
- The counter is located to the left side after entering.
- There is step-free level access to the counter.
- The height of the counter is 108cm.
- There is not a lowered section at the counter.
- The counter has mirrors and patterned/distracting backgrounds.
- There is a card machine that is portable.
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Seating Area
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- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Some flooring is shiny and patterned.
- The walls and floor visual contrast varies between low and high.
- Seating available in this area includes: chairs without armrests and high stools.
- Furniture available in this area includes: tables and high tables.
- The surface height of some of the tables is suitable for wheelchair users.
- The clear height under some of the tables is suitable for wheelchair users.
- There may be background noise in this area.
- Lighting levels vary due to the size of the space.
Toilet with Adaptations (Right Hand Transfer)
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Access
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- The toilet surveyed is located to the left side after entering, in the bar and restaurant area.
- The distance from the entrance is 30m.
- The most accessible route to the toilet has a slight ramp or slope.
- There is step-free level access into the facility.
- There is Braille, pictorial, written text and ‘Not All Disabilities Are Visible’ signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 93cm.
- The door has a locking handle.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a medium visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 158cm (width) x 200cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
- The lateral transfer space is 89cm (from the side of the toilet pan).
- There is a push button flush on top of the cistern.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a low visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a low visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a low visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a low visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a low visual contrast.
- The toilet roll holder is 94cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 73cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rail is on the right as you face the wash basin.
- The wash basin grab rail has a low visual contrast.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a low visual contrast.
- The soap dispenser is 82cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a low visual contrast.
- The hand dryer is 106cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The cubicle has a nappy/incontinence items bin and a sanitary bin.
- There are no coat hooks.
- The height of the baby change facility when in use is 90cm.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
Beer Garden and Outside Seating Areas
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Location and Access
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- The beer garden and outside seating is located to the left and right side of the entrance.
- The most accessible route has step-free level access and uneven surfaces.
- There is step-free level access into this area.
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Seating Area
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- Some of the seating area is covered.
- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Seating available in this area includes: benches and stools.
- Furniture available in this area includes: tables.
- Some chairs and tables are fixed.
- The surface height of some of the tables is suitable for wheelchair users.
- The clear height under some of the tables is suitable for wheelchair users.
- There is background noise in this area which varies depending on the time of day.
- There is alternative access to this area from the over 18s bar.
