Access Guide
Overview
- About View
-
Parking and Public Transport
View
- The venue has its own car park, with Blue Badge parking available.
- The nearest train station is Derby.
- The nearest bus station is Derby.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
-
Getting In and Around
View
- There is step-free access via ramp at the most accessible entrance.
- There is step-free level access throughout the majority of areas, this may include the use of a lift.
- The following areas have stepped access: the upper bar and restaurant and lower restaurant seating, the outside play area.
- Access throughout may include doors permanently held open and narrow walkways.
- The upper bar and restaurant, the male and female toilets, and the toilet with adaptations can be accessed via a stair lift.
-
Getting Help and Assistance
View
- There is seating available.
- There is no hearing assistance system.
- There is a water bowl available for assistance dogs.
- Facilities/services include: phone charging points and Wi-Fi.
Toilet and Changing Facilities
-
Toilet Facilities
View
- There is 1 toilet with adaptations.
- The toilet with adaptations is located on the upper level of the bar and restaurant.
- The toilet with adaptations has a left hand transfer space.
- The male and female standard toilet facilities are located on the upper level of the bar and restaurant.
-
Changing Places and Changing Facilities
View
- Parent and baby changing facilities are located in the TWA.
Parking
-
Car Park
View
- The car park is located at the front of the venue.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 3 designated Blue Badge parking bays available.
- The Blue Badge bays have faded markings.
- The surveyed Blue Badge parking bay dimensions are 230cm (width) x 490cm (depth).
- There is a marked zone to one side but not at the rear.
- The width of the marked zone is 110cm.
- The nearest designated bay is 45m from the bar entrance.
- The most accessible route from the Blue Badge parking has a steep ramp or slope, uneven surfaces and narrow walkways.
- There is a handrail on the right on the way up.
- The handrail is easy to grip.
- The width of the ramp is 115cm.
- There is an opening of 97cm when off the ramp
- There are 7 steps as alternative route to the entrance on the right side of the steep ramp.
-
Charges and Restrictions
View
- This car park is for visitors only.
- Parking is free for all users.
Entrance
- This entrance is located around the right side of the venue.
- The approach to the entrance has uneven surfaces.
- The entrance area is not clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free level access at the entrance.
- There is a single manual door at this entrance.
- The door opens towards you.
- The width of the opening is 95cm.
- The door has a high visual contrast.
- There is a second single manual door.
- The second door opens towards you.
- The width of the opening is 95cm.
- The second door has a medium visual contrast.
- There is step-free level access as you enter.
Lower Restaurant
-
Location and Access
View
- The entrance leads into the lower restaurant area.
- The most accessible route has step-free level access.
- There is step-free level access into this area.
-
Service
View
- This area has staff who can provide assistance with ordering and numerous seating options.
- Full table service is available on an online app.
- Menus are handheld, online and available on a mobile phone app.
- The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
- There is not a hearing assistance system.
- Plastic straws are available on request.
-
Order and Payment
View
- There is a card machine that is portable if ordering at the table.
-
Seating Area
View
- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The flooring is shiny and patterned.
- The walls and floor visual contrast varies between low and high.
- Seating available in this area includes: chairs without armrests, benches and high stools.
- Furniture available in this area includes: tables, high tables and booths.
- Some chairs and tables are fixed.
- The surface height of some of the tables is suitable for wheelchair users.
- The clear height under some of the tables is suitable for wheelchair users.
- There is background noise in this area which varies depending on the time of day.
- Lighting levels vary due to the use of large glazed walls.
Wheelchair Stairlift
- The lift surveyed is located on the right side of the lower restaurant.
- This lift is a stair lift.
- The distance from the entrance is 4m.
- The most accessible route to the lift has step-free level access.
- The upper bar and restaurant, the standard male and female toilets, and toilet with adaptations are accessed by this lift.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The internal dimensions of the lift are 80cm (width) x 99cm (depth).
- Lighting levels were even at the time of the survey.
- Management only are allowed to operate this lift.
Upper Bar and Restaurant
-
Location and Access
View
- The upper bar and restaurant is located ahead after exiting the chair stair lift.
- The most accessible route has step-free level access.
- There is step-free level access into this area.
-
Service
View
- This area has a bar where food and drink can be ordered, a self service counter, staff who can provide assistance with ordering and numerous seating options.
- Full table service is available on an online app.
- Menus are handheld, online and available on a mobile phone app.
- The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
- The following are available: drinking straws and takeaway cups.
- There is not a hearing assistance system.
- Plastic straws are available on request.
-
Order and Payment
View
- The bar was surveyed.
- The counter is located on the right hand side.
- There is step-free level access to the counter.
- The height of the counter is 113cm.
- There is not a lowered section at the counter.
- The counter has patterned/distracting backgrounds.
-
Seating Area
View
- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The flooring is shiny and patterned.
- The walls and floor visual contrast varies between low and high.
- Seating available in this area includes: chairs with armrests, chairs without armrests and benches.
- Furniture available in this area includes: tables and booths.
- Some chairs and tables are fixed.
- The surface height of some of the tables is suitable for wheelchair users.
- The clear height under some of the tables is suitable for wheelchair users.
- There is background noise in this area which varies depending on the time of day.
- Lighting levels vary due to the use of large glazed walls.
Toilet with Adaptations (Left Hand Transfer)
-
Access
View
- The toilet surveyed is located on the upper level of the restaurant, along the corridor on the right.
- The distance from the lift is 10m.
- The most accessible route to the toilet has step-free level access, a stair lift and doors permanently held open.
- There is step-free level access into the facility.
- There is pictorial and written text signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 89cm.
- The door has a locking handle.
- Internally the door has a high visual contrast.
- There is not a grab rail on the internal door.
-
Dimensions and Features
View
- The dimensions of the cubicle are 143cm (width) x 154cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
- The lateral transfer space is 90cm (from the side of the toilet pan).
- There is a push button flush for the toilet.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a medium visual contrast.
- There is no vertical grab rail for the toilet.
- There is no dropdown rail for the toilet.
- The toilet seat is 43cm from the floor.
- The toilet seat has a low visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a high visual contrast.
- The toilet roll holder is 108cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 80cm from the floor.
- The wash basin has a push tap.
- There are no vertical grab rails at the wash basin.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a low visual contrast.
- The soap dispenser is 124cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a low visual contrast.
- The hand dryer is 112cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is no mirror.
- There is no shelf.
- The cubicle has a nappy/incontinence items bin and a sanitary bin.
- There are multiple coat hooks.
- The coat hooks are 160cm from the floor.
- The height of the baby change facility when in use is 101cm.
- The walls and floor have a medium visual contrast.
- Lighting levels were even at the time of the survey.
Outside Seating and Play Area
-
Location and Access
View
- The outside seating is at the front and to the back right hand side of the venue. They can be accessed either from outside or inside the venue.
- The most accessible route has step-free level access, a slight ramp or slope, uneven surfaces, manual doors and narrow walkways.
- There is step-free level access into this area.
- The most accessible route is from the exit near the pool table on the upper restaurant area.
- There is a single manual door with a medium visual contrast.
- The door opens away from you.
- The width of the opening is 97cm.
-
Seating Area
View
- The seating area is uncovered.
- There is step-free level access throughout the seating area, this may include the use of a lift.
- The following areas have step-free access via ramps or slopes: some of the grassed area.
- The following areas have stepped access: some of the route has steps, parts of the garden seating area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Seating available in this area includes: stools.
- Furniture available in this area includes: tables and picnic tables.
- Some chairs and tables are fixed.
- The surface height of some of the tables is suitable for wheelchair users.
- The clear height under some of the tables is suitable for wheelchair users.
- There is no (or very little) background noise in this area.
