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Royal Oak - Gloucester

Hucclecote Road, Gloucester, GL3 3TW

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Access Guide

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Overview

Toilet and Changing Facilities

  • Toilet Facilities View
    • There is 1 toilet with adaptations.
    • The toilet with adaptations is located near the sports bar.
    • The toilet with adaptations has a right hand transfer space.
    • The male and female step-free standard toilet facilities are located near the sports bar and main pub and restaurant entrance.
  • Changing Places and Changing Facilities View
    • Parent and baby changing facilities are located in the toilet with adaptations.

Parking

  • Car Park View
    • The car park is located around the venue.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 4 designated Blue Badge parking bays available.
    • The Blue Badge bays have faded markings.
    • The surveyed Blue Badge parking bay dimensions are 250cm (width) x 460cm (depth).
    • There are no hatched/marked zones.
    • The dimensions of the designated Blue Badge parking bays vary in size.
    • The nearest designated bay is 10m from the nearest accessible entrance.
    • The most accessible route from the Blue Badge parking has a slight ramp or slope and uneven surfaces.
  • Charges and Restrictions View
    • This car park is for visitors only.
    • Parking is free for all users.
    • Guests are invited to enter their registration number on the tablet near the bar to qualify for free parking.
  • Electric Vehicle Charging Points View
    • There are 2 electric vehicle charging points.
    • The dimensions of the surveyed electric vehicle charging bay are 250cm (width) x 510cm (depth).
    • The controls are at a suitable height for a wheelchair user.
    • The nozzle holster is at a suitable height for a wheelchair user.
    • The charging points require an app.
    • There are no electric vehicle charging points designated for Blue Badge holders.
  • Drop-off Point View
    • There is not a designated drop-off point available.

Accessible Entrance

  • This entrance is located to the front of the venue.
  • The approach to the entrance has uneven surfaces.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via slope at the entrance.
  • The slope has a slight gradient.
  • There are double manual doors at this entrance.
  • The doors are permanently held open.
  • The width of the opening is 127cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a high visual contrast.
  • There is a second set of double manual doors.
  • The second set of doors open towards you.
  • The width of the opening is 140cm.
  • There is a small lip on the threshold of the opening.
  • The second set of doors have a low visual contrast.
  • There is step-free level access as you enter.
  • There are 2 alternative entrances.

Bar and Restaurant

  • Location and Access View
    • This area is located ahead after entering.
    • The most accessible route has step-free level access and narrow walkways.
    • There is step-free level access into this area.
  • Service View
    • This area has a bar where food and drink can be ordered, a self service counter, colleagues who can provide assistance with ordering and designated seating.
    • Full table service is available on an online app.
    • Menus are handheld, online and available on a mobile phone app.
    • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
  • Order and Payment View
    • The bar was surveyed.
    • The counter is located ahead after entering, to the left.
    • There is step-free level access to the counter.
    • The height of the counter is 107cm.
    • There is not a lowered section at the counter.
    • The counter has patterned/distracting backgrounds.
    • There is a card machine that is portable.
  • Seating Area View
    • There is step-free level access throughout the majority of areas.
    • The following areas have stepped access: one raised seating.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • Some flooring is shiny and patterned.
    • The walls and floor visual contrast varies between low and high.
    • Seating available in this area includes: chairs with armrests, chairs without armrests and high stools.
    • Furniture available in this area includes: tables and high tables.
    • Some chairs and tables are fixed.
    • The surface height of some of the tables is suitable for wheelchair users.
    • The clear height under some of the tables is suitable for wheelchair users.
    • There is background noise in this area which varies depending on the time of day.
    • Lighting levels vary due to the use of large glazed walls.
    • There is a condiment counter at a height of 91cm in this area.

Sports Bar

  • Location and Access View
    • The most accessible route has step-free level access and narrow walkways.
    • There is step-free level access into this area.
  • Service View
    • This area has a bar where food and drink can be ordered, colleagues who can provide assistance with ordering and numerous seating options.
    • Full table service is available on an online app.
    • Menus are handheld, displayed on the counter and available on a mobile phone app.
    • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
    • The following are available: drinking straws and takeaway cups.
    • There is not a hearing assistance system.
  • Order and Payment View
    • The bar was surveyed.
    • The counter is located to the centre of the room.
    • There is step-free level access to the counter.
    • The height of the counter is 105cm.
    • There is not a lowered section at the counter.
    • The counter has patterned/distracting backgrounds.
    • There is a card machine that is portable.
  • Seating Area View
    • There is step-free level access throughout the majority of areas.
    • The following areas have stepped access: the raised seating area.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • Some flooring is shiny and patterned.
    • The walls and floor visual contrast varies between low and high.
    • Seating available in this area includes: chairs with armrests, chairs without armrests and high stools.
    • Furniture available in this area includes: tables, high tables and booths.
    • Some chairs and tables are fixed.
    • The surface height of some of the tables is suitable for wheelchair users.
    • The clear height under some of the tables is suitable for wheelchair users.
    • There is background noise in this area which varies depending on the time of day.
    • Lighting levels were even at the time of the survey.
    • Lighting levels are adjustable.

Toilet with Adaptations (Right Hand Transfer)

  • Access View
    • The toilet surveyed is located at the far end of the venue, near the sports.
    • The distance from the entrance is 15m.
    • The most accessible route to the toilet has step-free level access.
    • There is step-free level access into the facility.
    • There is pictorial and written text signage on or near the door.
    • The door opens outwards and has a medium visual contrast.
    • The width of the door opening is 97cm.
    • The door has a locking handle.
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a high visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 160cm (width) x 220cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
    • The lateral transfer space is 90cm (from the side of the toilet pan).
    • There is a lever flush on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 46cm from the floor.
    • The toilet seat has a low visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a medium visual contrast.
    • The toilet roll holder is 103cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 76cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a high visual contrast.
    • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
    • The soap dispenser has a high visual contrast.
    • The soap dispenser is 112cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a high visual contrast.
    • The hand dryer is 94cm from the floor.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a nappy/incontinence items bin and a sanitary bin.
    • There are no coat hooks.
    • The height of the baby change facility when in use is 102cm.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.

Beer Garden and Outside Seating Area

  • Location and Access View
    • There are numerous outside seating areas.
    • The most accessible route has step-free level access, uneven surfaces and manual doors.
    • There is step-free level access into this area.
  • Seating Area View
    • Some of the seating area is covered.
    • There is step-free level access throughout the majority of areas.
    • The following areas have step-free access via ramps or slopes: The raised seating areas and smoking area.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • Seating available in this area includes: benches and high stools.
    • Furniture available in this area includes: tables, picnic tables and high tables.
    • Some chairs and tables are fixed.
    • The surface height of some of the tables is suitable for wheelchair users.
    • The clear height under some of the tables is suitable for wheelchair users.
    • There is background noise in this area which varies depending on the time of day.