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Travellers Joy - Rayleigh

Downhall Road, Rayleigh, SS6 9JF

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Access Guide

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Overview

Toilet and Changing Facilities

  • Toilet Facilities View
    • There is 1 toilet with adaptations.
    • The toilet with adaptations is located on the right side after entering via the main entrance.
    • The toilet with adaptations has a right hand transfer space.
    • The male step-free standard toilet facilities are located to the left, near the main entrance.
    • The female step-free standard toilet facilities are located near the front entrance.
    • The male and female step-free standard toilet facilities are located in the main bar area.
  • Changing Places and Changing Facilities View
    • Parent and baby changing facilities are located in the toilet with adaptations.

Parking

  • Car Park View
    • The car park is located at the front, side and rear of the venue.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 4 designated Blue Badge parking bays available.
    • The Blue Badge bays have faded markings.
    • The surveyed Blue Badge parking bay dimensions are 300cm (width) x 390cm (depth).
    • There are no hatched/marked zones.
    • The dimensions of the designated Blue Badge parking bays vary in size.
    • The nearest designated bay is 10m from the most accessible entrance.
    • The most accessible route from the Blue Badge parking has a slight ramp or slope.
  • Charges and Restrictions View
    • This car park is for staff and visitors only.
    • Parking is free for all users.
    • Guests are invited to enter their registration number on the tablet near the bar to qualify for free parking.
  • Drop-off Point View
    • There is not a designated drop-off point available.

Main Entrance

  • This entrance is located near the Blue Badge parking.
  • The entrance area is clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via ramp at the entrance.
  • The ramp has a slight gradient.
  • The ramp is over 150cm wide with handrails on both sides.
  • The ramp bypasses the steps.
  • There are 2 steps with handrails on both sides.
  • The handrails are not easy to grip.
  • The handrails do not cover the flight of stairs throughout its length.
  • The handrails do not extend horizontally beyond the first and last step.
  • The steps are clearly marked.
  • The height of the steps is not between 15cm and 18cm.
  • The height of the highest step is 18cm.
  • The depth of the steps is between 30cm and 45cm.
  • There are double manual doors at this entrance.
  • The doors are permanently held open.
  • The width of the opening is 160cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a medium visual contrast.
  • There is a second set of double manual doors, however one door is locked.
  • The locked door can be opened on request.
  • The second door is permanently held open.
  • The width of the opening is 80cm.
  • There is a small lip on the threshold of the opening.
  • The second set of doors have a low visual contrast.
  • There is step-free level access as you enter.

Bar and Restaurant

  • Location and Access View
    • The bar and restaurant is located ahead after entering and is divided into the sports and restaurant areas.
    • The most accessible route has step-free level access.
    • There is step-free level access into this area.
  • Service View
    • This area has a bar where food and drink can be ordered, a self service counter, colleagues who can provide assistance with ordering and numerous seating options.
    • Full table service is available on an online app.
    • Menus are handheld, online and available on a mobile phone app.
    • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
    • The following are available: drinking straws and takeaway cups.
    • There is not a hearing assistance system.
  • Order and Payment View
    • The bar was surveyed.
    • The counter is located towards the centre of the venue.
    • There is step-free level access to the counter.
    • The height of the counter is 108cm.
    • There is not a lowered section at the counter.
    • The counter has patterned/distracting backgrounds.
    • There is a card machine that is portable.
    • There is a cutlery counter at a height of 96cm.
  • Seating Area View
    • There is step-free level access throughout the majority of areas.
    • The following areas have stepped access: the raised seating area often reserved for private functions and adult dining.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • The flooring is shiny and patterned.
    • The walls and floor visual contrast varies between low and high.
    • Seating available in this area includes: chairs with armrests, chairs without armrests, benches and high stools.
    • Furniture available in this area includes: tables, high tables and booths.
    • Some chairs and tables are fixed.
    • The surface height of some of the tables is suitable for wheelchair users.
    • The clear height under some of the tables is suitable for wheelchair users.
    • There may be background noise in this area.

Toilet with Adaptations (Right Hand Transfer)

  • Access View
    • The toilet surveyed is located on the right side of the venue, after entering the main entrance.
    • The distance from the main entrance is 5m.
    • The most accessible route to the toilet has step-free level access.
    • There is step-free level access into the facility.
    • There is Braille, pictorial, written text and ‘Not All Disabilities Are Visible’ signage on or near the door.
    • The door opens outwards and has a low visual contrast.
    • The width of the door opening is 82cm.
    • The door has a locking handle.
    • Internally the door has a medium visual contrast.
    • There is a grab rail on the internal door with a high visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 174cm (width) x 178cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
    • The lateral transfer space is 106cm (from the side of the toilet pan).
    • There is a lever flush on the non-transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a low visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a high visual contrast.
    • The toilet roll holder is 120cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 69cm from the floor.
    • The wash basin has a push tap.
    • The vertical grab rail is on the right as you face the wash basin.
    • The wash basin grab rail has a high visual contrast.
    • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
    • The soap dispenser has a low visual contrast.
    • The soap dispenser is 84cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a low visual contrast.
    • The hand dryer is 86cm from the floor.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a mirror.
    • There is a shelf, however there is an obstruction in front of it.
    • The cubicle has a nappy/incontinence items bin and a sanitary bin.
    • There are no coat hooks.
    • The height of the baby change facility when in use is 89cm.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.

Beer Garden

  • Location and Access View
    • The beer garden is located to the side and rear of the venue.
    • The beer garden can be accessed externally or internally.
    • The most accessible route has step-free level access and manual doors.
    • There is step-free level access into this area.
    • There are double manual doors with a low visual contrast.
    • The doors open towards you.
    • The width of the opening is 128cm.
  • Seating Area View
    • Some of the seating area is covered.
    • There is step-free level access throughout the majority of areas.
    • The following areas have step-free access via ramps or slopes: the lower level areas and car park.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • Seating available in this area includes: benches.
    • Furniture available in this area includes: picnic tables.
    • There is background noise in this area which varies depending on the time of day.