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Welby - Melton Mowbray

Nottingham Road, Melton Mowbray, LE13 0NP

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Access Guide

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Overview

Toilet and Changing Facilities

  • Toilet Facilities View
    • There is 1 toilet with adaptations.
    • The toilet with adaptations is located to the right after entering.
    • The toilet with adaptations has a right hand transfer space.
    • The male and female step-free standard toilet facilities are located near the restaurant and dining area, and in the bar area.
  • Changing Places and Changing Facilities View
    • Parent and baby changing facilities are located in the toilet with adaptations.

Parking

  • Car Park View
    • The car park is located at the front and side of the venue.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 2 designated Blue Badge parking bays available.
    • The Blue Badge bays have faded markings.
    • The surveyed Blue Badge parking bay dimensions are 230cm (width) x 450cm (depth).
    • There is a marked zone to one side but not at the rear.
    • The width of the marked zone is 130cm.
    • The dimensions of the designated Blue Badge parking bays vary in size.
    • The nearest designated bay is 30m from the accessible side entrance.
    • The most accessible route from the Blue Badge parking has slight ramps or slopes, uneven surfaces and doors permanently held open.
    • There is alternative, step free access into the bar area from the car park.
  • Charges and Restrictions View
    • This car park is for visitors only.
    • Parking is free for all users.
    • Guests are invited to enter their registration number on the tablet near the bar/entrance to qualify for free parking.
  • Electric Vehicle Charging Points View
    • There are 4 electric vehicle charging points.
    • The dimensions of the surveyed electric vehicle charging bay are 240cm (width) x 450cm (depth).
    • The controls are at a suitable height for a wheelchair user.
    • The nozzle holster is at a suitable height for a wheelchair user.

Accessible Side Entrance

  • This entrance is located to the left of the venue.
  • The approach to the entrance has uneven surfaces.
  • The entrance area is not clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via slope at the entrance.
  • The slope has a slight gradient.
  • There are double manual doors at this entrance.
  • The doors are permanently held open.
  • The width of the opening is 105cm.
  • There is a small lip on the threshold of the opening.
  • The door has a medium visual contrast.
  • There is a second single manual door.
  • The second door opens towards you.
  • The width of the opening is 89cm.
  • There is a small lip on the threshold of the opening.
  • The second door has a low visual contrast.
  • There is step-free level access as you enter.

Restaurant and Family Dining Area

  • Location and Access View
    • The restaurant and family dining area is located ahead after entering from the accessible side entrance.
    • The most accessible route has step-free level access and narrow walkways.
    • There is step-free level access into this area.
  • Service View
    • This area has a bar where food and drink can be ordered, a self service counter, staff who can provide assistance with ordering and numerous seating options.
    • Full table service is available on an online app.
    • Menus are handheld, online and available on a mobile phone app.
    • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
    • The following are available: drinking straws.
    • There is not a hearing assistance system.
  • Order and Payment View
    • The bar was surveyed.
    • The counter is located in the centre of the venue.
    • There is step-free level access to the counter.
    • The height of the counter is 100cm.
    • There is not a lowered section at the counter.
    • The counter has patterned/distracting backgrounds.
    • There is a card machine on the bar at a fixed height.
    • There is a cutlery counter at a height of 90cm.
  • Seating Area View
    • There is step-free level access throughout the majority of areas.
    • The following areas have stepped access: the raised seating booths.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • The flooring is shiny and patterned.
    • The walls and floor visual contrast varies between low and high.
    • Seating available in this area includes: chairs with armrests, armchairs, benches and high stools.
    • Furniture available in this area includes: tables, high tables and booths.
    • Some chairs and tables are fixed.
    • The surface height of some of the tables is suitable for wheelchair users.
    • The clear height under some of the tables is suitable for wheelchair users.
    • There is background noise in this area which varies depending on the time of day.
    • Lighting levels were even at the time of the survey.

Bar Area

  • Location and Access View
    • The bar area is located ahead and to the left side after entering via the accessible side entrance.
    • There is an alternative, stepped entrance into this area from the car park.
    • The most accessible route has step-free level access and narrow walkways.
    • There is step-free level access into this area.
  • Service View
    • This area has a bar where food and drink can be ordered, staff who can provide assistance with ordering and numerous seating options.
    • Full table service is available on an online app.
    • Menus are handheld, online and available on a mobile phone app.
    • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
    • The following are available: drinking straws.
    • There is not a hearing assistance system.
  • Order and Payment View
    • The bar was surveyed.
    • The counter is located to the centre of the venue.
    • There is step-free level access to the counter.
    • The height of the counter is 100cm.
    • There is not a lowered section at the counter.
    • The counter has patterned/distracting backgrounds.
    • There is a card machine on the bar at a fixed height.
  • Seating Area View
    • There is step-free level access throughout the majority of areas.
    • The following areas have step-free access via ramps or slopes: The raised seating booths.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • The flooring is shiny and patterned.
    • The walls and floor visual contrast varies between low and high.
    • Seating available in this area includes: chairs without armrests, benches and high stools.
    • Furniture available in this area includes: tables, high tables and booths.
    • Some chairs and tables are fixed.
    • The surface height of some of the tables is suitable for wheelchair users.
    • The clear height under some of the tables is suitable for wheelchair users.
    • There is background noise in this area which varies depending on the time of day.
    • Lighting levels vary due to the size of the space.

Toilet with Adaptations (Right Hand Transfer )

  • Access View
    • The toilet surveyed is located to the right after entering.
    • The distance from the accessible side entrance is 12m.
    • The most accessible route to the toilet has step-free level access.
    • There is step-free level access into the facility.
    • There is Braille, pictorial, written text and ‘Not All Disabilities Are Visible’ signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The width of the door opening is 83cm.
    • The door has a lever twist lock.
    • Internally the door has a high visual contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the cubicle are 165cm (width) x 194cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
    • The lateral transfer space is 92cm (from the side of the toilet pan).
    • There is a spatula flush on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high visual contrast.
    • There is a vertical grab rail on the non-transfer side.
    • The vertical grab rail has a high visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 42cm from the floor.
    • The toilet seat has a low visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a high visual contrast.
    • The toilet roll holder is 94cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 70cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rail is on the right as you face the wash basin.
    • The wash basin grab rail has a high visual contrast.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a low visual contrast.
    • The soap dispenser is 98cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a low visual contrast.
    • The hand dryer is 109cm from the floor.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a full length mirror.
    • There is no shelf.
    • The cubicle has a nappy/incontinence items bin and a sanitary bin.
    • There are no coat hooks.
    • The height of the baby change facility when in use is 98cm.
    • The walls and floor have a medium visual contrast.
    • Lighting levels were even at the time of the survey.

Beer Garden, Outside Seating and Play Area

  • Location and Access View
    • The beer garden, outside seating and play area is located to the side of the venue, near the accessible side entrance.
    • The most accessible route has slight ramps or slopes, uneven surfaces and manual doors.
    • There is step-free access via ramp into this area.
    • The ramp has a slight gradient.
    • The ramp is between 75cm and 150cm wide with handrails on both sides.
  • Seating Area View
    • The seating area is uncovered.
    • There is step-free level access throughout the seating area, this may include the use of a lift.
    • The following areas have step-free access via ramps or slopes: the lower beer garden and play area.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • Seating available in this area includes: chairs with armrests, chairs without armrests and benches.
    • Furniture available in this area includes: tables and picnic tables.
    • The surface height of some of the tables is suitable for wheelchair users.
    • The clear height under some of the tables is suitable for wheelchair users.
    • There is background noise in this area which varies depending on the time of day.