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ICC Birmingham - The Mall (Levels 2 and 3)

8 Centenary Square, Birmingham, B1 2EA

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Access Guide

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COVID-19 Information

  • The information in this section was taken in October 2020.
  • Under government guidelines ICC Birmingham can host events up to 30 people max.
  • There have been no changes to the parking.
  • There are separate doors for entering and exiting.
  • Hand sanitisers are available inside the venue.
  • There is a reduced capacity in the hall spaces of the ICC.
  • There is a one way system in place in the public mall and keep left is the direction of general movement across the venue.
  • There is clear signage inside to help with social distancing.
  • There are protective clear screens located at tills/counters.
  • Retail areas are currently all takeaway.
  • All public toilets remain closed in the public mall. Strict protocols are in place in the Hall toilets.
  • Please click here to view the reopening for business video.
  • The venue is certified with the 'We’re Good To Go’ COVID-19 industry standard.
  • For more information on the 'We're Good to Go' Industry Standard please click here.
  • For more information about the measures in place for Covid-19 please click here (new tab) .

Getting Help and Assistance

  • There is a member of staff available for help and assistance.
  • Water bowls for assistance dogs are available.
  • There are not mobility aids available.
  • Assistance dogs are always welcome at the ICC, however some events may be particularly noisy.
  • Accessible toilets are available throughout the venue.
  • An induction loop system is operated in selected halls at the ICC.

Getting to the ICC and Useful Information

Parking

ICC Birmingham

Outside Access (Centenary Square Entrance)

  • Entrance View
    • This information is for the entrance located on Centenary Square.
    • The entrance area/door is clearly signed.
    • This entrance is signed with 'ICC'.
    • There is ramped/sloped or stepped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 166cm.
    • There are 2 similar sets of automatic doors at this entrance.
  • Ramp/Slope View
    • The ramp/slope is located immediately beyond the entrance.
    • The gradient of the ramp/slope is slight.
    • The ramp/slope is permanent.
    • There is a level landing at the top of the ramp/slope.
    • There is a/are handrail(s) at the ramp.
    • The handrail(s) is/are on both sides of the ramp.
    • The lighting levels at the ramp/slope are good.
    • The ramp/slope does bypass the step(s).
  • Step(s) View
    • The step(s) is/are located to the left and right as you enter.
    • There is/are 3 step(s).
    • The step(s) is/are clearly marked.
    • The height of the step(s) is/are between 15cm and 18cm.
    • The going of the step(s) is/are between 30cm and 45cm.
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are on both sides of the step(s).
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • The lighting levels at the step(s) are good.
  • Comments View
    • This entrance gives direct access to Level 3.

Outside Access (Brindleyplace Level 3 Entrance)

  • Entrance View
    • This information is for the entrance located at the rear of the building, off Brindleyplace, close to the Blue Badge bays.
    • The entrance area/door is clearly signed.
    • This entrance is signed with 'a Blue Badge symbol with the text Entrance Only'.
    • There is ramped/sloped access at this entrance.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • There is an intercom.
    • The height of the intercom is 82cm (2ft 8in).
    • The main door(s) open(s) automatically (towards you).
    • The push pad or push button is 110cm from floor level.
    • The door(s) is/are double width.
    • The width of the door opening is 134cm.
    • There is not a member of staff available for assistance at this entrance.
    • This entrance gives access from the Blue Badge Car Parking, and from the route from the Arena Birmingham car park, into the building on Level 3.

Outside Access (Brindleyplace Level 2 Entrance)

  • Entrance View
    • This information is for the entrance located on Brindleyplace.
    • The entrance area/door is clearly signed.
    • This entrance is signed with 'ICC'.
    • There is step-free access at this entrance.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 161cm.
  • Comments View
    • This entrance gives direct access to Level 2.

Reception (Business Reception)

  • Reception View
    • The reception point is located on Level 3, to the centre of the building.
    • The reception point is approximately 26m (28yd 1ft) from the Centenary Square entrance.
    • The reception area/desk is clearly visible from the entrance.
    • There is step-free access to the reception point.
    • There is a clear unobstructed route to the reception point.
    • There are no windows, TVs, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
    • The counter is placed in front of a plain background.
    • The lighting levels at the reception point are good.
    • There is sufficient space to write or sign documents on the counter.
    • There is a lowered section of the counter.
    • The height of the lowered section at the counter is 76cm.
    • There is sufficient space to write or sign documents on the lowered section of the counter.
    • There is not a clear knee recess beneath the low/lowered section of the counter.
    • The counter is staffed.
    • There is not a hearing assistance system at the reception point.
    • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
    • The type of flooring in the reception area is tiles.
  • Reception Seating Area View
    • There is not a waiting area close to the reception point.

Getting Around (Level 3)

  • Access View
    • There is step-free access throughout the area.
    • There is a slight ramp, with handrails on both sides, for access to the Cloakroom, WHSmith, Subway, and the Cloakroom Toilets from the Centenary Square entrance.
    • The width of the ramp/slope is 121cm (3ft 12in).
    • The ramp/slope does bypass the step(s).
    • There is/are 5 clearly marked step(s), with handrails on both sides, for access to the Cloakroom, WHSmith, Subway, and the Cloakroom Toilets from the Centenary Square entrance.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The going of the step(s) is/are between the recommended 30cm and 45cm.
    • Level change 1 is shown in photographs 8 - 11.
      There are 2 sets of similar steps to the rear of the Business Reception desk (shown in photographs 12 and 13), leading to the same area. These steps can be overcome using the same ramp.
      There is a similar set of steps and similar ramp beyond the main Level 3 to Level 4 stairs and escalators (shown in photographs 14 - 19), giving access to the main stairs to Level 2 and Starbucks. The minimum width of the ramp is 147cm.
    • There is a slight ramp, with no handrails, for access to Hall 6 and the Hall 6 toilets.
    • Level change 2 is shown in photographs 20 and 25.
      There is a similar ramp on the opposite side of Level 3, leading to the Prayer Room and Hall 11 (shown in photographs 26 and 27). This ramp is over 150cm wide.
    • There is/are 7 clearly marked step(s), with handrails on both sides, for access to Hall 11.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The going of the step(s) is/are between the recommended 30cm and 45cm.
    • There is a platform lift which overcomes the steps.
    • Level change 3 is shown in photographs 28 and 29.
  • Circulation View
    • There are doors in corridors/walkways which have to be opened manually.
    • The type of flooring in corridors/walkways is tiles and carpet.
    • There is some flooring in corridors/walkways which is shiny and could cause issues with glare or look slippery to some people.
    • Handrails with a rounded or oval profile are not provided in corridors/walkways.
    • There is good colour contrast between the walls and floor in the majority of corridors/walkways.
    • There is bench seating at regular intervals.
    • The lighting levels are varied.
    • Access to other floors/levels is via stairs, escalator and lift.
  • Signage View
    • Wayfinding signage is provided.
    • The colour, design and typeface of signs is consistent throughout the building.
    • Dementia friendly signage is not provided.
  • Safe Place(s) View
    • There is a designated place of safety which can be used by people with dementia, autism or learning disabilities.
    • The prayer room can be used as a safe place.
  • Audio View
    • This venue does play background music in public areas.
    • Music is played in Starbucks.
    • There is a hearing assistance system in the public areas of the building.
    • The system is infrared.
    • Hearing loops are located in the halls.

Symphony Hall and Box Office

  • The Symphony Hall is located on the south side of the ICC Birmingham, and has auditorium access on Levels 3, 4, and 5.
  • The box office is located on Level 3, to the right as you enter via the Centenary Square entrance.
  • The Symphony Hall and box office are operated by THSH.

Eating and Drinking (Centenary Square Foyer Bar)

Counter (Cloakroom)

  • Counter View
    • The counter is located on Level 3, to the right of the building as you enter via the Centenary Square entrance.
    • The counter is approximately 44m (48yd 4in) from the Centenary Square entrance.
    • Clear signage for the counter is visible from the entrance.
    • There is ramped/sloped or stepped access to the counter.
    • There is a clear unobstructed route to the counter.
    • There are no windows, TVs, glazed screens or mirrors behind the counter which could adversely affect the ability of someone to lip read.
    • The counter is placed in front of a plain background.
    • The lighting levels at the counter are good.
    • There is sufficient space to write or sign documents on the counter.
    • There is a lowered section of the counter.
    • The height of the lowered section at the counter is 87cm.
    • There is sufficient space to write or sign documents on the lowered section of the counter.
    • There is not a clear knee recess beneath the low/lowered section of the counter.
    • The counter is staffed.
    • The type of flooring in this area is carpet.
  • Seating Area View
    • There is not a waiting area close to the counter.
  • Comments View
    • The cloakroom is open during certain events.

Eating and Drinking (The Oak Kitchen)

  • Location and Access View
    • The following information is for the café.
    • The café is located on Level 3, to the right hand side of the atrium as you enter via the Centenary Square entrance.
    • There is ramped/sloped or stepped access to the café.
  • Service and Menus View
    • Tables cannot be booked in advance.
    • There is a counter where food and drink can be ordered.
    • Staff can bring food and/or drinks to tables.
  • Service Counter(s) View
    • The height of the counter is 89cm.
    • There is a moveable card machine available for payment.
  • Tables and Seating View
    • There is ample room for a wheelchair user to manoeuvre.
    • The majority of tables are accessible to wheelchair users.
    • The height between the floor and the underside of the lowest dining table is 72cm.
    • The distance between the floor and the underside of the highest dining table is 73cm.
    • No tables are permanently fixed.
    • No chairs are permanently fixed.
    • All chairs have armrests on both sides.
    • The type of flooring in this area is carpet.
    • The lighting levels are good.
    • At the time of the survey The Oak Kitchen was closed.

WHSmith

  • There is step-free access to WHSmith.
  • There is step-free access throughout the store.
  • There is clear manoeuvring space down the aisle.
  • The height of the payment counter is 96cm.
  • The surface of the flooring is carpet.

Eating and Drinking (Subway)

  • Location and Access View
    • The following information is for the food and drink kiosk.
    • The food and drink kiosk is located on Level 3, to the centre right of the building as you enter via the Centenary Square entrance.
    • There is ramped/sloped or stepped access to the food and drink kiosk.
  • Service and Menus View
    • There is a counter where food and drink can be ordered.
    • Staff can bring food and/or drinks to tables.
    • Menu types include; picture wall menus and online menus.
    • Menus are clearly written.
    • Menus are presented in contrasting colours.
    • Staff can read menus to customers if requested.
    • The type of food served here is salads and hot and cold sandwiches.
    • Plastic/takeaway cups are available.
    • Adapted cups are not available.
    • Adapted cutlery is not available.
    • Drinking straws are available.
    • This area does not play background music.
    • There is not a hearing assistance system.
  • Service Counter(s) View
    • The height of the counter is 86cm.
    • There is a moveable card machine available for payment.
    • The type of flooring in this area is carpet.
    • The lighting levels are good.
  • Tables and Seating View
    • There is ample room for a wheelchair user to manoeuvre.
    • The majority of tables are accessible to wheelchair users.
    • The surface height of the highest table is 109cm.
    • No tables are permanently fixed.
    • No chairs are permanently fixed.
    • No chairs have armrests on both sides.
    • There are also high tables and high stools.
    • The type of flooring in this area is carpet and tiles.
    • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
    • The lighting levels are good.

Eating and Drinking (Starbucks)

  • Location and Access View
    • The following information is for the café.
    • The café is located on Level 3, to the rear right of the atrium area as you enter via Centenary Square entrance.
    • There is ramped/sloped or stepped access to the café.
  • Service and Menus View
    • Tables cannot be booked in advance.
    • There is a counter where food and drink can be ordered.
    • Staff can bring food and/or drinks to tables.
    • Menu types include; written wall menus.
    • Menus are clearly written.
    • Menus are presented in contrasting colours.
    • Staff can read menus to customers if requested.
    • The type of food served here is hot and cold meals and snacks.
    • Plastic/takeaway cups are available.
    • Adapted cups are not available.
    • Adapted cutlery is not available.
    • Drinking straws are available.
    • This area does play background music.
    • There is a hearing assistance system.
    • The system is a portable loop.
    • The hearing assistance system is signed.
    • Staff are trained to use the hearing assistance system.
  • Service Counter(s) View
    • The height of the counter is 91cm.
    • There is a moveable card machine available for payment.
  • Tables and Seating View
    • There is ample room for a wheelchair user to manoeuvre.
    • The majority of tables are accessible to wheelchair users.
    • The height between the floor and the underside of the lowest dining table is 71cm.
    • The distance between the floor and the underside of the highest dining table is 89cm.
    • The surface height of the lowest table is 43cm.
    • Some tables are permanently fixed.
    • Some chairs are permanently fixed.
    • No chairs have armrests on both sides.
    • There are also coffee tables, armchairs, sofas and high stools.
    • The type of flooring in this area is carpet, tiles and laminate.
    • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
    • There is flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • The lighting levels are good.

Event Room(s) / Space(s) (Hall 6)

  • Access to the Room View
    • The hall surveyed was Hall 6.
    • Hall 6 is located on Level 3, to the rear left of the building as you enter via the Centenary Square entrance.
    • There is wayfinding signage for the hall.
    • There is clear signage for the room(s) (on or near the door).
    • There is written signage for the room(s), in upper and lower case lettering, that is clearly visible.
    • Staff can provide assistance getting to the room(s)/space(s).
    • The corridor/walkway leading to the room(s)/space(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
    • There is step free access.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) is/are heavy.
    • The width of the door opening is 158cm.
    • The colour contrast between the external door and wall is good.
    • The colour contrast between the internal door and wall is fair.
  • Room Details View
    • There is a fixed hearing assistance system available for the room.
    • There is sufficient space for a wheelchair user to turn within the room.
    • There are no potential trip hazards within the room.
    • The colour contrast between the walls and floor is good.
    • The lighting levels are adjustable.
    • This room has movable walls and can be divided into 2 smaller halls. At the time of the survey the room was opened into 1 large hall.
    • Hall 11, located on Level 3, and Hall 10, located on Level 2, are similar larger rooms which can be divided into 2 smaller halls.
      Hall 9, located on Level 2, is a similar room which cannot be divided.
      Halls 9, 10 and 11 were in use at the time of the survey.

Prayer Room

  • The Prayer Room is located on Level 3, along the main corridor as you enter via the Brindleyplace Level 3 entrance.
  • The room is 37m from the Brindleyplace Level 3 entrance.
  • The door opens towards you (pull).
  • The door is heavy and single.
  • The clear door width is 93cm.
  • Access is by intercom.
  • The height of the intercom 135cm.
  • The height of the exit button is 106cm.
  • There are coat hooks.
  • The height of the hooks is 175cm.
  • There are 2 seats with armrests.
  • There is a low table.
  • The height to the top of the table is 39cm.
  • There is a storage unit.
  • The height to the top of the storage unit is 72cm.
  • There is a flashing fire alarm beacon.

Lift (Centenary Square Lifts)

  • There is a lift for public use.
  • The lift is located to the left as you enter via the Centenary Square entrance.
  • Signs indicating the location of the lift are not available from the entrance.
  • The lift is approximately 32m (34yd 2ft) from the Centenary Square entrance.
  • The lift is a standard lift.
  • A member of staff does not need to be notified for use of the lift.
  • The floors which are accessible by this lift are 3, 4, 5 and 5a.
  • Clear signs indicating the facilities on each floor are provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is poor.
  • The colour contrast between the external lift control plate and the wall is good.
  • The clear door width is 109cm (3ft 7in).
  • The dimensions of the lift are 137cm x 149cm (4ft 6in x 4ft 11in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • There is not a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The internal controls for the lift are within 90cm - 120cm from the floor.
  • There is a hearing loop system.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting levels in the lift are good.
  • There is a/are similar lift(s) available.

Lift (Brindleyplace Lift)

  • There is a lift for public use.
  • The lift is located to the right as you enter the building via the Brindleyplace Level 2 entrance.
  • Signs indicating the location of the lift are not available from the entrance.
  • The lift is approximately 28m (30yd 1ft) from the Brlindleyplace Level 2 entrance.
  • The lift is a standard lift.
  • A member of staff does not need to be notified for use of the lift.
  • The floors which are accessible by this lift are 2, 3, 4 and 5.
  • Clear signs indicating the facilities on each floor are provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is fair.
  • The colour contrast between the external lift control plate and the wall is good.
  • The clear door width is 79cm (2ft 7in).
  • The dimensions of the lift are 101cm x 134cm (3ft 4in x 4ft 5in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • There is not a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The internal controls for the lift are within 90cm - 120cm from the floor.
  • There is a hearing loop system.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting levels in the lift are good.

Lift (Central Lift)

  • There is a lift for public use.
  • The lift is located along the main corridor as you enter via the Brindleyplace Level 3 entrance, towards the centre of the building.
  • Signs indicating the location of the lift are not available from the entrance.
  • The lift is approximately 58m (63yd 1ft) from the Brindleyplace Level 3.
  • The lift is a standard lift.
  • A member of staff does not need to be notified for use of the lift.
  • The floors which are accessible by this lift are 2, 3, 4 and 5.
  • Clear signs indicating the facilities on each floor are provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do not contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is good.
  • The colour contrast between the external lift control plate and the wall is poor.
  • The clear door width is 95cm (3ft 1in).
  • The dimensions of the lift are 146cm x 171cm (4ft 9in x 5ft 7in).
  • There are not separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • There is not a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The internal controls for the lift are within 90cm - 120cm from the floor.
  • There is a hearing loop system.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting levels in the lift are good.

Lift (North Lifts)

  • There is a lift for public use.
  • The lift is located to the front left of the building as you enter via the Brindleyplace Level 2 entrance.
  • Signs indicating the location of the lift are not available from the entrance.
  • The lift is approximately 46m (50yd 11in) from the Brindleyplace Level 2 entrance.
  • The lift is a standard lift.
  • A member of staff does not need to be notified for use of the lift.
  • The floors which are accessible by this lift are 2, 4, 4a, 5 and 6.
  • Clear signs indicating the facilities on each floor are provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is poor.
  • The colour contrast between the external lift control plate and the wall is good.
  • The clear door width is 79cm (2ft 7in).
  • The dimensions of the lift are 125cm x 137cm (4ft 1in x 4ft 6in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • There is not a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The internal controls for the lift are within 90cm - 120cm from the floor.
  • There is a hearing loop system.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting levels in the lift are good.
  • There is a/are similar lift(s) available.

Lift (Hall 11 Platform Lift)

  • There is a lift for public use.
  • The lift is located to the left of Level 3 as you enter via the Brindleyplace Level 3 entrance, leading to Hall 11.
  • Signs indicating the location of the lift are not available from the entrance.
  • The lift is approximately 12m (13yd 4in) from the Brindleyplace Level 3 entrance.
  • The lift is a standard lift.
  • A member of staff does not need to be notified for use of the lift.
  • The platform lift accesses a small level change.
  • Clear signs indicating the facilities on each floor are not provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do not contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is poor.
  • The colour contrast between the external lift control plate and the wall is poor.
  • The clear door width is 88cm (2ft 11in).
  • The dimensions of the lift are 90cm x 140cm (2ft 11in x 4ft 7in).
  • There are separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • There is not a list of floor services available within the lift.
  • The lift does not have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The internal lift controls are within 65cm - 87cm from the floor.
  • There is not a hearing loop system.
  • The lift does not have Braille markings.
  • The lift does not have tactile markings.
  • The lighting levels in the lift are good.
  • Comments View
    • There is a slight ramp to access the lift on the lower level (shown in photograph 3).

Other Floors (Centenary Square Main Stairs)

  • Stairs View
    • Stairs can be used to access other floors.
    • The stairs are for public use.
    • The stairs are located to the left as you enter via the Centenary Square entrance.
    • The stairs are approximately 19m from the Centenary Square entrance.
    • The stairs are clearly visible from the entrance.
    • The floors which are accessible by stairs are 3, 4, 5 and 5a.
    • There are 15+ steps between floors.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The going of the step(s) is/are between the recommended 30cm and 45cm.
    • The steps are clearly marked.
    • There is a/are handrail(s) at the step(s).
    • The steps have a handrail on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • There is a landing.
    • Clear signs indicating the facilities on each floor are provided on landings.
    • The lighting levels at the steps are good.

Other Floors (Centenary Square Levels 3 - 4 Stairs and Escalators)

  • Stairs View
    • Stairs can be used to access other floors.
    • The stairs are for public use.
    • The stairs are located to the right as you enter via the Centenary Square entrance.
    • The stairs are approximately 10m from the Centenary Square entrance.
    • The stairs are clearly visible from the entrance.
    • The floors which are accessible by stairs are 3 and 4.
    • There are 15+ steps between floors.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The going of the step(s) is/are between the recommended 30cm and 45cm.
    • The steps are clearly marked.
    • There is a/are handrail(s) at the step(s).
    • The steps have a handrail on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • There is a landing.
    • Clear signs indicating the facilities on each floor are not provided on landings.
    • The lighting levels at the steps are good.
  • Escalator(s) View
    • Escalators can be used to access other floors.
    • The escalator(s) is/are located to the right as you enter via the Centenary Square entrance.
    • The escalator(s) is/are clearly visible from the entrance.
    • The escalators go both up and down.
    • The floors which are accessible by escalator(s) are 3 and 4.
    • The escalator(s) steps are not clearly marked.
    • The foot and head of the escalator(s) are clearly marked.
    • The lighting levels at the escalator(s) are good.
  • Comments View
    • These stairs and escalators are only open during certain events.

Other Floors (Brindleyplace Stairs)

  • Stairs View
    • Stairs can be used to access other floors.
    • The stairs are located to the front left as you enter via the Brindleyplace Level 2 entrance.
    • The stairs are approximately 48m from the Brindleyplace Level 2 entrance.
    • Signs indicating the location of the stairs are not available from the entrance.
    • The floors which are accessible by stairs are 2, 4, 4a, 5 and 6.
    • There are 15+ steps between floors.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The going of the step(s) is/are between the recommended 30cm and 45cm.
    • The steps are clearly marked.
    • There is a/are handrail(s) at the step(s).
    • The steps have a handrail on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do extend horizontally beyond the first and last steps.
    • There is a second lower handrail.
    • There is a landing.
    • Clear signs indicating the facilities on each floor are not provided on landings.
    • The lighting levels at the steps are good.
  • Comments View
    • There is a similar staircase in corner next to the media suite and Hall 11.
    • There is a similar staircase in the south side of the building giving access to Levels 3, 4 and 5.

Other Floors (Main Registration Foyer Stairs and Escalators)

  • Stairs View
    • Stairs can be used to access other floors.
    • The stairs are for public use.
    • The stairs are located to the centre of the atrium.
    • The stairs are approximately 52m from the Centenary Square entrance.
    • The stairs are clearly visible from the entrance.
    • The floors which are accessible by stairs are 3, 4 and 5.
    • There are 15+ steps between floors.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The going of the step(s) is/are between the recommended 30cm and 45cm.
    • The steps are clearly marked.
    • There is a/are handrail(s) at the step(s).
    • The steps have a handrail on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • There is a landing.
    • Clear signs indicating the facilities on each floor are not provided on landings.
    • The lighting levels at the steps are good.
  • Escalator(s) View
    • Escalators can be used to access other floors.
    • The escalator(s) is/are located to the centre of the atrium.
    • The escalator(s) is/are clearly visible from the entrance.
    • The escalators go both up and down.
    • The floors which are accessible by escalator(s) are 3 and 4.
    • The escalator(s) steps are not clearly marked.
    • The foot and head of the escalator(s) are clearly marked.
    • The lighting levels at the escalator(s) are good.

Other Floors (Main Stairs)

  • Stairs View
    • The stairs are located along the main corridor as you enter via the Brindleyplace Level 3 entrance.
    • The stairs are approximately 66m from the Brindleyplace Level 3 entrance.
    • Signs indicating the location of the stairs are not available from the entrance.
    • The floors which are accessible by stairs are 2, 3, 4 and 5.
    • There are 15+ steps between floors.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The going of the step(s) is/are between the recommended 30cm and 45cm.
    • The steps are clearly marked.
    • There is a/are handrail(s) at the step(s).
    • The steps have a handrail on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do extend horizontally beyond the first and last steps.
    • There is a landing.
    • Clear signs indicating the facilities on each floor are not provided on landings.
    • The lighting levels at the steps are good.

Getting Around (Level 2)

  • Access View
    • There is step-free access throughout the area.
    • There is a slight ramp, with handrails on both sides, for access to the right hand side of level 2 as you enter via the Brindleyplace entrance, including the Brindleyplace lift.
    • There is/are 5 clearly marked step(s), with handrails on both sides, for access to the right hand side of level 2 as you enter via the Brindleyplace entrance, including the Brindleyplace lift.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The going of the step(s) is/are between the recommended 30cm and 45cm.
    • Level change 1 is shown in photographs 3 - 6.
      There are similar steps to the centre right of Level 2 (shown in photographs 7 and 8).
    • There is a slight ramp, with handrails on both sides, for access to the left hand side of Level 2 as you enter via the Brindleyplace level 2 entrance, including Halls 9 and 10 and the Central Lift (Glass Lift).
    • There is/are 3 clearly marked step(s), with handrails on both sides, for access to the left hand side of level 2 as you enter via the Brindleyplace level 2 entrance, including Halls 9 and 10 and the Central Lift (Glass Lift).
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The going of the step(s) is/are between the recommended 30cm and 45cm.
    • Level change 2 is shown in photographs 9 - 12.
      There are similar steps to the centre left of level 2 (shown in photographs 13 and 14).
    • There is a steep ramp, with no handrails, for access to between the rear left and right sides of Level 2.
    • This ramp is located under the main stairs between Levels 2 and 3.
      Level change 3 is shown in photographs 15 and 16.
  • Circulation View
    • There are not doors in corridors/walkways which have to be opened manually.
    • The type of flooring in corridors/walkways is tiles and carpet.
    • There is some flooring in corridors/walkways which is shiny and could cause issues with glare or look slippery to some people.
    • Handrails with a rounded or oval profile are not provided in corridors/walkways.
    • There is good colour contrast between the walls and floor in the majority of corridors/walkways.
    • There are no seats/chairs at regular intervals.
    • The lighting levels are good.
    • Access to other floors/levels is via stairs and lift.
  • Signage View
    • Wayfinding signage is provided.
    • The colour, design and typeface of signs is consistent throughout the building.
    • Dementia friendly signage is not provided.
  • Audio View
    • This venue does not play background music in public areas.
    • There is a hearing assistance system in the public areas of the building.
    • The system is infrared.
    • Hearing loops are located in the halls.

Eating and Drinking (Craft Dining Room)

  • Location and Access View
    • The following information is for the restaurant.
    • The restaurant is located on Level 2, to the right as you enter via the Brindleyplace Level 2 entrance.
    • There is step-free access to the restaurant.
  • Service and Menus View
    • Tables can be booked in advance.
    • There is full table service.
    • Menu types include; handheld menus and online menus.
    • Menus are clearly written.
    • Menus are presented in contrasting colours.
    • The type of food served here is Fine Dining.
    • Plastic/takeaway cups are not available.
    • Adapted cups are not available.
    • Adapted cutlery is not available.
    • Drinking straws are available.
    • This area does play background music.
    • Background music is played at all times, the volume can be adjusted if requested.
    • There is not a hearing assistance system.
    • There is a portable card machine available for payment.
  • Service Counter(s) View
    • The height of the counter is 110cm.
  • Tables and Seating View
    • There is ample room for a wheelchair user to manoeuvre.
    • The majority of tables are accessible to wheelchair users.
    • The standard height for the underside of dining tables is 72cm.
    • The surface height of the lowest table is 38cm.
    • The surface height of the highest table is 110cm.
    • No tables are permanently fixed.
    • No chairs are permanently fixed.
    • Some chairs have armrests on both sides.
    • There are also coffee tables, high tables, sofas and high stools.
    • The type of flooring in this area is tiles.
    • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
    • The lighting levels are good.
    • Access to the additional seating area is via 6 medium height steps with handrails on both sides.

Eating and Drinking (Halls 9 and 10 Foyer Bar)

  • Location and Access View
    • The following information is for the bar.
    • The bar is located on Level 2, to the left as you enter via the Brindleyplace Level 2 entrance, in the Halls 9 and 10 foyer area.
    • There is step-free access to the bar.
  • Service and Menus View
    • There is a bar where drinks can be ordered.
  • Service Counter(s) View
    • The height of the counter is 109cm.
  • Tables and Seating View
    • There is ample room for a wheelchair user to manoeuvre.
    • The type of flooring in this area is carpet.
    • The type of seating and tables available varies depending on the event taking place.

Location of Toilet/Changing Facilities

  • Accessible toilet facilities are located on Level 3 at the front right of the building in the Centenary Square foyer, beyond the Cloakroom, next to Hall 11, and on the walkway to Hall 6, and on Level 2 at the centre of the building and in the Craft Dining area.
  • Female and male standard toilet facilities are located on Level 3 at the front right of the building in the Centenary Square foyer, beyond the Cloakroom, next to Hall 11, and on the walkway to Hall 6, and on Level 2 at the centre of the building and in the Craft Dining area.
  • Parent and baby changing facilities are located on Level 2 in the centre of the building.

Accessible Toilet(s) (Centenary Square Entrance Foyer)

  • Location and Access View
    • This accessible toilet is located on Level 3, at the front right of the building as you enter via the Centenary Square entrance.
    • This accessible toilet is approximately 52m (56yd 2ft) from the Centenary Square entrance.
    • There is step-free access to the accessible toilet.
    • This is a shared toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The key can be obtained from security.
    • There is Braille, tactile and pictorial signage on or near the toilet door.
    • The contrast between the external door and wall is good.
    • The door opens outwards.
    • The door may be difficult to open.
    • The door is locked by a locking handle.
    • The width of the accessible toilet opening is 83cm (2ft 9in).
    • The contrast between the internal door and wall is good.
    • The door has a horizontal grab rail.
    • The contrast between the horizontal grab rail and internal door is good.
  • Toilet Features View
    • The dimensions of the accessible toilet are 149cm x 147cm (4ft 11in x 4ft 10in).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The lighting levels are good.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 83cm (2ft 9in).
    • The transfer space is obstructed by a female sanitary bin.
    • There is a flush on the transfer side.
    • There is spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • The contrast between the dropdown rail(s) and wall is poor.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on the left.
    • There is not a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • The contrast between the walls and floor is good.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are female sanitary and general waste (with no lid) disposal units.
    • There is a/are coat hook(s).
    • The height of the coat hook is 105cm from the floor.
  • Additional Fixtures View
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • The toilet has a backrest.
    • The height of the toilet seat above floor level is 44cm (1ft 5in).
    • The toilet seat colour contrast is poor.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 90cm (2ft 11in).
    • The contrast between the toilet roll holder and the wall is fair.
    • There is a wash basin.
    • The wash basin and tap(s) can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • There is a vertical wall-mounted grab rail on the right hand side of the wash basin.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is poor.
    • The wash basin tap type is lever mixer.
    • There is a wall fixed soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 91cm.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is not placed higher than 100cm (3ft 3in).
    • The contrast between the towel dispenser and the wall is fair.
    • There is a hand dryer.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • The contrast between the hand dryer and the wall is good.

Accessible Toilet(s) (Cloakroom)

  • Location and Access View
    • This accessible toilet is located on Level 3, along the corridor to the right of the Cloakroom.
    • This accessible toilet is approximately 75m (82yd 1in) from the Centenary Square entrance.
    • There is ramped/sloped or stepped access to the accessible toilet.
    • This is a shared toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The key can be obtained from security.
    • There is Braille, tactile and pictorial signage on or near the toilet door.
    • The contrast between the external door and wall is good.
    • The door opens outwards.
    • The door may be difficult to open.
    • The door is locked by a locking handle.
    • The width of the accessible toilet opening is 85cm (2ft 9in).
    • The contrast between the internal door and wall is good.
    • The door has a horizontal grab rail.
    • The contrast between the horizontal grab rail and internal door is good.
  • Toilet Features View
    • The dimensions of the accessible toilet are 169cm x 222cm (5ft 7in x 7ft 3in).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The lighting levels are good.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 103cm (3ft 5in).
    • The transfer space is obstructed by a female sanitary bin.
    • There is a flush on the transfer side.
    • There is spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • The contrast between the dropdown rail(s) and wall is poor.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on the right.
    • There is not a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the walls and floor is good.
    • There is an emergency alarm.
    • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are female sanitary and nappy/incontinence items bin disposal units.
    • There is a/are coat hook(s).
    • The height of the coat hook is 105cm from the floor.
  • Additional Fixtures View
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • The toilet has a backrest.
    • The height of the toilet seat above floor level is 44cm (1ft 5in).
    • The toilet seat colour contrast is poor.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The contrast between the toilet roll holder and the wall is good.
    • There is a wash basin.
    • The wash basin and tap(s) can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • There is a vertical wall-mounted grab rail on the left hand side of the wash basin.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is poor.
    • The wash basin tap type is lever mixer.
    • There is a wall fixed soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 92cm.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 119cm (3ft 11in).
    • The contrast between the towel dispenser and the wall is good.
    • There is a hand dryer.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • The contrast between the hand dryer and the wall is good.
  • Baby Changing Facilities View
    • Baby changing facilities are located within the accessible toilet.
    • There is a flip down baby change table available.
    • The height of the baby change table is 85cm.

Accessible Toilet(s) (Hall 11)

  • Location and Access View
    • This accessible toilet is located on Level 3, next to Hall 11.
    • This accessible toilet is approximately 17m (18yd 1ft) from the Hall 11 platform lift.
    • There is step-free access to the accessible toilet, via lift.
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial signage on or near the toilet door.
    • The contrast between the external door and wall is good.
    • The door opens outwards.
    • The door may be difficult to open.
    • The door is locked by a lever twist.
    • The width of the accessible toilet opening is 84cm (2ft 9in).
    • The contrast between the internal door and wall is good.
    • The door has a horizontal grab rail.
    • The contrast between the horizontal grab rail and internal door is good.
  • Toilet Features View
    • The dimensions of the accessible toilet are 158cm x 120cm (5ft 2in x 3ft 11in).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The lighting levels are good.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 60cm (1ft 12in).
    • There is a flush, however it is not on the transfer side.
    • There is not spatula type lever flush.
    • There is a push button flush.
    • There is a dropdown rail on the transfer side.
    • The contrast between the dropdown rail(s) and wall is good.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the walls and floor is good.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are female sanitary disposal units.
    • There is not a/are not coat hook(s).
  • Additional Fixtures View
    • There is not a mirror.
    • The toilet has a backrest.
    • The height of the toilet seat above floor level is 50cm (1ft 8in).
    • The toilet seat colour contrast is poor.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 110cm (3ft 7in).
    • The contrast between the toilet roll holder and the wall is poor.
    • There is a wash basin.
    • The wash basin and tap(s) can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 70cm (2ft 4in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
    • The wash basin tap type is lever mixer.
    • There is a wall fixed soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 98cm.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 113cm (3ft 8in).
    • The contrast between the towel dispenser and the wall is fair.
    • There is a hand dryer.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • The contrast between the hand dryer and the wall is good.

Accessible Toilet(s) (Hall 6)

  • Location and Access View
    • The accessible toilet was out of use at the time of the survey.
    • This accessible toilet is located on Level 3, along the walkway leading to Hall 6.
    • This accessible toilet is approximately 115m (125yd 2ft) from the Centenary Square entrance.
    • There is ramped/sloped access to the accessible toilet.
    • This is a shared toilet.

Accessible Toilet(s) (Level 2)

  • Location and Access View
    • This accessible toilet is located on Level 2, to the rear of the atrium as you enter via the Brindleyplace Level 2 entrance.
    • This accessible toilet is approximately 36m (39yd 1ft) from the Brindleyplace Level 2 entrance.
    • There is ramped/sloped or stepped access to the accessible toilet.
    • This is a shared toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The key can be obtained from security.
    • There is Braille, tactile and pictorial signage on or near the toilet door.
    • The contrast between the external door and wall is good.
    • The door opens outwards.
    • The door may be difficult to open.
    • The door is locked by a locking handle.
    • The width of the accessible toilet opening is 87cm (2ft 10in).
    • The contrast between the internal door and wall is good.
    • The door has a horizontal grab rail.
    • The contrast between the horizontal grab rail and internal door is good.
  • Toilet Features View
    • The dimensions of the accessible toilet are 188cm x 215cm (6ft 2in x 7ft 1in).
    • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
    • The lighting levels are good.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 122cm (4ft).
    • The transfer space is obstructed by a waste disposal bin.
    • There is a flush on the transfer side.
    • There is a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • The contrast between the dropdown rail(s) and wall is good.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on the right.
    • There is not a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the walls and floor is poor.
    • There is an emergency alarm.
    • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are nappy/incontinence items bin and general waste (with no lid) disposal units.
    • There is a/are coat hook(s).
    • The height of the coat hook is 106cm from the floor.
  • Additional Fixtures View
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • The toilet has a fixed horizontal rail without a padded backrest.
    • The height of the toilet seat above floor level is 44cm (1ft 5in).
    • The toilet seat colour contrast is poor.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The contrast between the toilet roll holder and the wall is good.
    • There is a wash basin.
    • The wash basin and tap(s) cannot be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • There is a vertical wall-mounted grab rail on the left hand side of the wash basin.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
    • The wash basin tap type is lever.
    • There is a wall fixed soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 93cm.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 112cm (3ft 8in).
    • The contrast between the towel dispenser and the wall is fair.
    • There is a hand dryer.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • The contrast between the hand dryer and the wall is good.
  • Baby Changing Facilities View
    • Baby changing facilities are located within the accessible toilet.
    • There is a flip down baby change table available.
    • The height of the baby change table is 80cm.

Accessible Toilet(s) (Craft Dining Room)

  • Location and Access View
    • This accessible toilet is located to the front right of the building, in the Craft Dining Room area.
    • This accessible toilet is approximately 20m (21yd 2ft) from the Craft Dining entrance area.
    • There is step-free access to the accessible toilet.
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is written text signage on or near the toilet door.
    • The contrast between the external door and wall is poor.
    • The door opens inwards.
    • The door may be difficult to open.
    • The door is locked by a lever twist.
    • The width of the accessible toilet opening is 83cm (2ft 9in).
    • The contrast between the internal door and wall is poor.
    • The door has a horizontal grab rail.
    • The contrast between the horizontal grab rail and internal door is fair.
  • Toilet Features View
    • The dimensions of the accessible toilet are 134cm x 275cm (4ft 5in x 9ft).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The height of the light switch/pull cord is 117cm from floor level.
    • The lighting levels are good.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 75cm (2ft 6in).
    • The transfer space is obstructed by a female sanitary bin.
    • There is a flush on the transfer side.
    • There is spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • The contrast between the dropdown rail(s) and wall is good.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on the left.
    • There is not a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the walls and floor is poor.
    • There is an emergency alarm.
    • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are female sanitary disposal units.
    • There is not a/are not coat hook(s).
  • Additional Fixtures View
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • The toilet has a fixed horizontal rail without a padded backrest.
    • There is a lid attached to the toilet seat.
    • The height of the toilet seat above floor level is 43cm (1ft 5in).
    • The toilet seat colour contrast is poor.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The contrast between the toilet roll holder and the wall is poor.
    • There is a wash basin.
    • The wash basin and tap(s) can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • There is a vertical wall-mounted grab rail on the right hand side of the wash basin.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
    • The wash basin tap type is lever mixer.
    • There is a wall fixed soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 116cm.
    • There is not a towel dispenser.
    • There is a hand dryer.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • The contrast between the hand dryer and the wall is poor.
  • Baby Changing Facilities View
    • Baby changing facilities are located within the accessible toilet.
    • There is a flip down baby change table available.
    • The height of the baby change table is 95cm.

Standard Toilet(s) (Level 3)

  • Toilet Facilities View
    • The female and male toilets are located on Level 3, along the corridor to the right of the Cloakroom.
    • There is ramped/sloped or stepped access to the toilet(s).
    • The colour contrast between the external toilet door(s) and wall(s) is good.
    • There is pictorial signage on or near the toilet door.
    • It was not possible to access the male toilet.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 82cm.
    • The wash basin(s) tap type is push.
    • Lighting levels are good.

Standard Toilet(s) (Hall 11)

  • Toilet Facilities View
    • The female and male toilets are located on Level 3, next to Hall 11.
    • There is step-free access to the toilet(s), via lift.
    • The standard toilet(s) is/are approximately 14m from the Hall 11 platform lift.
    • There is pictorial signage on or near the toilet door.
    • It was not possible to access the male toilet.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 80cm.
    • The wash basin(s) tap type is sensor.
    • Lighting levels are good.

Standard Toilet(s) (Level 2)

  • Toilet Facilities View
    • The female and male toilets are located at the rear of the Level 2 atrium as you enter via the Brindleyplace Level 2 entrance.
    • There is ramped/sloped access to the toilet(s).
    • The standard toilet(s) is/are approximately 30m from the Brindleyplace Level 2 entrance.
    • The colour contrast between the external toilet door(s) and wall(s) is good.
    • There is pictorial signage on or near the toilet door.
    • These toilets were locked at the time of the survey.

Standard Toilet(s) (Craft Dining Room)

  • Toilet Facilities View
    • The female and male toilets are located on Level 2, to the right hand side of the building in the Craft Dining Room area.
    • There is step-free access to the toilet(s).
    • The standard toilet(s) is/are approximately 20m from the Brindleyplace Level 2 entrance.
    • The colour contrast between the external toilet door(s) and wall(s) is good.
    • There is written text signage on or near the toilet door.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 86cm.
    • The wash basin(s) tap type is lever mixer.
    • Lighting levels are good.

Parent and Baby Room

  • There is a parent and baby room for public use.
  • The parent and baby room is located on Level 2, at the rear left of the atrium.
  • There is ramped/sloped or stepped access to the parent and baby room.
  • Staff do not need to be notified for use of the room.
  • There is Braille, tactile and pictorial signage on or near the parent and baby room door.
  • The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
  • The baby change table is not height adjustable.
  • The height of the baby change table once extended is 95cm (3ft 1in).
  • There are disposal facilities in the parent and baby room.
  • There is a wash basin in the parent and baby room.
  • The height of the wash basin is 84cm.
  • The wash basin tap type is lever.
  • There is a/are chair(s) in the parent and baby room.
  • There is not a chair with armrests on both sides.
  • There is not a toilet in the parent and baby room.
  • There is not a flashing fire alarm beacon within the room.
  • The lighting levels are moderate to good.