Access Guide
Overview
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About
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- Facilities available in the venue include: meeting rooms, Kimpton Business Centre, a bar, ballroom, toilet with adaptations, and standard toilets.
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Parking and Public Transport
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- The venue does not have its own car park.
- There is a drop-off point.
- The name of the nearest car park is York Street.
- The nearest step-free train station is Manchester Piccadilly.
- The nearest tram stop is St. Peters Square.
- The nearest bus station is Manchester Piccadilly Gardens.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
- View information on getting here (opens new tab) .
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Getting In and Around
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- There is step-free access via a very easy slope at the most accessible entrance.
- There is step-free level access throughout, this may include the use of a lift.
- The following areas have step-free access via ramps or slopes: the toilet with adaptations by Whitworth 1.
- The following areas have stepped access: the reception lobby to the ground floor corridor (7 steps), the Whitworth area (3 steps), the Post Room (3 steps) and access to the Refuge Bar (11 steps).
The steps can be bypassed by taking the reception lift either directly to the mezzanine floor to access the Post Room or to the first floor and following the corridor to the relevant lift. - Access throughout may include manual doors.
- Floors B, LG, G, M, 1, 2, 3 and 4 can be accessed via a standard lift and stairs.
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Getting Help and Assistance
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- There is seating available.
- There is a fixed hearing assistance system.
- There is not a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Facilities/services include: phone charging points and Wi-Fi.
- Related Access Guides View
Toilet and Changing Facilities
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Toilet Facilities
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- There are 3 toilets with adaptations.
- Toilets with adaptations are located on the lower ground floor next to the Oak Rooms, on the basement floor next to the ballroom and on the ground floor next to the Whitworth Suite.
- All toilets with adaptations have a left hand transfer space.
- The male and female toilet facilities are located on the ground floor in the Whitworth Suite and on the lower ground floor next to the Oak Room, Oak Suite and Oak Boardroom.
- The male and female toilet facilities are located on the basement floor next to the ballroom.
- The male and female toilet facilities are located on the mezzanine floor next to the clock tower rooms and on the second floor along the corridor from the directors' rooms.
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Changing Places and Changing Facilities
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- Parent and baby changing facilities are located within the toilet with adaptations next to the Whitworth Suite.
Parking
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Drop-off Point
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- There is a designated drop-off point available.
- The designated drop-off point is located in front of the main entrance.
- There is no dropped kerb from the drop-off point.
Entrance (Main)
- This entrance is located at the front of the hotel on Oxford Street.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via a very easy slope at the entrance.
- There are double automatic doors at this entrance.
- The doors open towards you.
- There is a push pad at a height of 90cm.
- The width of the opening is 188cm.
- The doors have a high visual contrast.
Getting Around The Building
- There is step-free access throughout all areas, this may include the use of a lift.
- The following areas have stepped access, however can be bypassed using an alternative route: the reception lobby to the ground floor corridor (7 steps), the Whitworth area (3 steps), the Post Room (3 steps) and access to the Refuge Bar (11 steps).
The steps can be bypassed by taking the reception lift either directly to the mezzanine floor to access the Post Room or to the first floor and following the corridor to the relevant lift. - There are lifts and stairs in each area of the hotel. These areas include the Clock Tower Building, Whitworth Building and the Refuge Building.
- Access throughout the building may include doors permanently held open.
- Some flooring is shiny and patterned.
- There is a low visual contrast between the walls and floor in the majority of walkways.
- There is background noise in some areas of the venue.
- Wayfinding signage is provided.
- The colour, design and typeface of signs is consistent throughout.
- Seating available in resting areas includes: armchairs.
- Lighting levels vary due to the size of the space.
Lift (Clock Tower Building)
- The lift surveyed is located to the right of reception.
- The distance from the main entrance is 10m.
- The most accessible route to the lift has step-free level access.
- Floors B, LG, G, M, 1, 2, 3 and 4 are accessed by this lift.
- The lift door has a high visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have tactile markings and a medium visual contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 90cm.
- The internal dimensions of the lift are 150cm (width) x 150cm (depth).
- The internal lift control buttons have tactile markings and a medium visual contrast.
- Some of the internal lift controls are at a suitable height for a wheelchair user.
- Internally the lift has: a separate door to exit, a hearing assistance alarm system, a visual floor indicator, an audible announcer and a list of floor services/facilities.
- Lighting levels were even at the time of the survey.
Lift (Whitworth Building)
- The lift surveyed is located on the left side of the hotel in the Whitworth Building.
- The distance from the clock tower building lift is 100m.
- The most accessible route to the lift has step-free level access, a lift and manual doors.
- Floors B, LG, G, 1, 2, 3 and 4 are accessed by this lift.
- The lift door has a high visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have tactile markings and a medium visual contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 92cm.
- The internal dimensions of the lift are 134cm (width) x 140cm (depth).
- The internal lift control buttons have tactile markings and a medium visual contrast.
- The majority of the internal controls are at a suitable height for a wheelchair user.
- Internally the lift has: a mirror to aid reversing, a hearing assistance alarm system, a visual floor indicator, an audible announcer and a list of floor services/facilities.
- Lighting levels were even at the time of the survey.
- There are other lifts available at this location which vary in size.
- There is step-free access to the lift from the first floor corridor via the reception lift.
There is a similar lift located to the left of the Whitworth Lift.
Lift (The Refuge Building 1)
- The lift surveyed is located on the left side of the hotel.
- The distance from the Refuge entrance is 70m.
- The most accessible route to the lift has step-free level access, a lift and manual doors.
- Floors G, 1, 2, 3 and 4 are accessed by this lift.
- The lift door has a low visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have tactile markings and a medium visual contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 90cm.
- The internal dimensions of the lift are 185cm (width) x 115cm (depth).
- The internal lift control buttons have tactile markings and a medium visual contrast.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- Internally the lift has: a mirror to aid reversing, a visual floor indicator and a list of floor services/facilities.
- Lighting levels were low at the time of the survey.
Lift (The Refuge Building 2)
- The lift surveyed is located at the rear of The Refuge building bar.
- The distance from the Refuge entrance is 10m.
- The most accessible route to the lift has step-free level access, a lift, manual doors and automatic doors.
- Floors G, 1, 2 and 3 are accessed by this lift.
- The lift door has a high visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have tactile markings and a medium visual contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 90cm.
- The internal dimensions of the lift are 122cm (width) x 140cm (depth).
- The internal lift control buttons have tactile markings and a medium visual contrast.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- Internally the lift has: a mirror to aid reversing, a hearing assistance alarm system, a visual floor indicator and a list of floor services/facilities.
- Lighting levels were even at the time of the survey.
- There is step-free access to the lift from the first floor corridor via the reception lift.
Room (Whitworth 1)
- The room is located on the ground floor, on the left side of the hotel in the Whitworth Building.
- The distance from the Whitworth Building lift is 10m.
- The most accessible route to the room has step-free level access and a lift.
- There is only stepped access to the Whitworth Suite from the ground floor.
Step-free level access to the Whitworth Suite is by taking the reception lift to the first floor, following the corridor and taking the Whitworth Building lift to the ground floor. - There is written text signage on or near the door.
- There is step-free level access into the room.
- There are double manual doors with a high visual contrast.
- The doors are permanently held open.
- The width of the opening is 180cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Some flooring is patterned.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
- Lighting levels are adjustable.
- The layout of the room and facilities in the room varies depending on the function or event taking place.
Toilet with Adaptations (Whitworth 1 - Left Hand Transfer)
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Access
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- The toilet surveyed is located to the right of Whitworth 1.
- The distance from the Whitworth Building Lift is 20m.
- The most accessible route to the toilet has a lift and slight ramps or slopes.
- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 87cm.
- The door has a twist lock.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a medium visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 232cm (width) x 240cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
- The lateral transfer space is 125cm (from the side of the toilet pan).
- There is a push button flush in the centre of the cistern.
- There is no horizontal grab rail for the toilet.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a low visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a high visual contrast.
- The toilet roll holder is 72cm from the floor.
- The wash basin and taps cannot be reached when seated on the toilet.
- The wash basin is 76cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a high visual contrast.
- The soap dispenser is 104cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a high visual contrast.
- The hand dryer is 100cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The cubicle has a waste bin and a sanitary bin.
- There are no coat hooks.
- The height of the baby change facility when in use is 85cm.
- The walls and floor have a high visual contrast.
- Lighting levels were low at the time of the survey.
Room (The Oak Room)
- The room is located on the lower ground floor.
- The distance from the Whitworth Building lift is 9m.
- The most accessible route to the room has step-free level access and a lift.
- For step-free level access visitors must take the reception lift to the first floor, follow the corridor and take the Whitworth Building lift to the lower ground floor.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There are double manual doors with a low visual contrast.
- The doors opens outwards.
- The width of the opening is 140cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The flooring is patterned.
- The walls and floor have a low visual contrast.
- There is background noise in this area which varies depending on the function/event.
- Lighting levels vary due to the size of the space.
- Lighting levels are adjustable.
- The layout of the room and facilities in the room varies depending on the function or event taking place.
The Oak Suite and Oak Boardroom are smaller rooms and are located next to the Oak Room. Both rooms have step-free level access and entrances over 75cm wide.
Toilet with Adaptations (Oak Room, Oak Suite and Oak Boardroom - Left Hand Transfer)
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Access
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- The toilet surveyed is located next to the Oak Boardroom.
- The distance from the Whitworth Building lift is 4m.
- The most accessible route to the toilet has step-free level access and a lift.
- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 81cm.
- The door has a lever twist lock.
- Internally the door has a high visual contrast.
- There is not a grab rail on the internal door.
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Dimensions and Features
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- The dimensions of the cubicle are 139cm (width) x 195cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
- The lateral transfer space is 66cm (from the side of the toilet pan).
- There is a push button flush on the wall above the cistern.
- There is no horizontal grab rail for the toilet.
- There is no vertical grab rail for the toilet.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 40cm from the floor.
- The toilet seat has a high visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a high visual contrast.
- The toilet roll holder is 80cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 72cm from the floor.
- The wash basin has a lever mixer tap.
- There are no vertical grab rails at the wash basin.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a high visual contrast.
- The soap dispenser is 100cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a high visual contrast.
- The hand dryer is 85cm from the floor.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The cubicle has a nappy/incontinence items bin and a sanitary bin.
- There is one coat hook.
- The coat hook is 120cm from the floor.
- The walls and floor have a high visual contrast.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Seating Area (Kimpton Business Centre)
- The seating area is located next to the Clock Tower meeting rooms.
- The most accessible route to the seating area has step-free level access and a lift.
- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor colour contrast varies between low and high.
- Seating available in this area includes: chairs with armrests, chairs without armrests, armchairs and high stools.
- Furniture available in this area includes: tables and high tables.
- Some tables are fixed.
- The surface height of some of the tables is suitable for wheelchair users.
- The clear height under some of the tables is suitable for wheelchair users.
- There is background noise in this area which varies depending on the function/event.
- Lighting levels were low at the time of the survey.
Room (Clock Tower 1)
- The room is located on the mezzanine floor, at the rear of the Clock Tower area.
- The distance from the lift is 30m.
- The most accessible route to the room has step-free level access and a lift.
- There is step-free level access via the reception lift.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There are double manual doors with a low visual contrast.
- The doors opens outwards.
- The width of the opening is 130cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The flooring is patterned.
- The walls and floor have a high visual contrast.
- There is background noise in this area which varies depending on the function/event.
- Lighting levels were even at the time of the survey, with unshaded light sources.
- Lighting levels are adjustable.
- The layout of the room and facilities in the room varies depending on the function or event taking place.
There are 6 other similar Clock Tower Rooms.
Room (The Ballroom)
- The room is located on the basement floor.
- The distance from the Whitworth Building lift is 2m.
- The most accessible route to the room has step-free level access and a lift.
- There is step-free level access to the Ballroom from the reception lift and the Whitworth Building lifts (via the first floor corridor).
Access from the reception lift is via a steep ramp. - There is pictorial and written text signage on or near the door.
- There is step-free level access into the room.
- There are double manual doors with a high visual contrast.
- The doors opens outwards.
- The width of the opening is 130cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The flooring is patterned.
- The walls and floor have a high visual contrast.
- There is background noise in this area which varies depending on the function/event.
- Lighting levels vary due to the size of the space.
- Lighting levels are adjustable.
- The layout of the room and facilities in the room varies depending on the function or event taking place.
Toilet with Adaptations (Ballroom - Left Hand Transfer)
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Access
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- The toilet surveyed is located on the basement floor corridor.
- The distance from the Whitworth Building lift is 10m.
- The most accessible route to the toilet has step-free level access and a lift.
- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 87cm.
- The door has a locking handle.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a medium visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 150cm (width) x 205cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
- The lateral transfer space is 84cm (from the side of the toilet pan).
- There is a lever flush on the non-transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is no vertical grab rail for the toilet.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 42cm from the floor.
- The toilet seat has a high visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a high visual contrast.
- The toilet roll holder is 98cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 72cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rail is on the right as you face the wash basin.
- The wash basin grab rail has a high visual contrast.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a high visual contrast.
- The soap dispenser is 99cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a high visual contrast.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The cubicle has a nappy/incontinence items bin and a sanitary bin.
- There are no coat hooks.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
Room (The Directors' Suite)
- The room is located on the second floor.
- The most accessible route to the room has step-free level access and a lift.
- There is step-free level access by taking the reception lift to the first floor corridor, following the corridor and taking either of the Refuge Building lifts to the second floor.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door opens inwards.
- The width of the opening is 96cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The flooring is patterned.
- The walls and floor have a medium visual contrast.
- There is background noise in this area which varies depending on the function/event.
- Lighting levels were even at the time of the survey, with unshaded light sources.
- Lighting levels are adjustable.
- The layout of the room and facilities in the room varies depending on the function or event taking place.
There is a smaller room located next to the suite with similar access.
