You are on Accommodation Overview. Skip to the next section.

Accommodation Overview

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• About View
  • There are 104 bedrooms in total.
  • There is step-free level access to some of the bedrooms.
  • There are 4 bedrooms with adaptations.
  • There is step-free level access to all bedrooms with adaptations.
  • None of the bedrooms with adaptations have adjoining rooms.
  • 2 bedrooms with adaptations have an ensuite with a wheel-in shower.
  • Only assistance dogs are welcomed at this venue.
  • Shared facilities include: toilets.
• Parking and Public Transport View
  • The venue has its own car park, with Blue Badge parking available.
  • There is a drop-off point.
  • The nearest train station is Oxford.
  • The nearest bus station is Oxford.
  • For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
  • View information on getting here (opens new tab) .
• Getting In and Around View
  • There is step-free access via slope at the most accessible entrance.
  • There is step-free level access throughout the majority of areas, this may include the use of a lift.
  • The following areas have step-free access via ramps or slopes: Brook House Rooms 20-29.
  • The following areas have stepped access: Church Rooms 84-87, Henley Rooms 90-99, Sandford Rooms 60-71, College Rooms 4-12 and Brook House Rooms 30-39.
  • Access throughout may include manual doors and doors permanently held open.
  • Floors G, 1 and 2 can be accessed via a standard lift and stairs.
• Getting Help and Assistance View
  • There is seating available.
  • There is no hearing assistance system.
  • You can borrow or hire the following equipment: a manual wheelchair, a deaf alert system, vibrating pillows, panic alarm, bath mats, medication fridge, shower chairs and mobility scooter charging facilities.
  • The alternative formats documents can be provided in include: large print, different languages and audio (on request).
  • There is a water bowl available for assistance dogs.
  • There is not a designated assistance dog spending area.
  • Staff receive the following training: PEEPs.
• Related Access Guides View
  • View information on voco Oxford Thames - Leisure Club (opens new tab) .
  • View information on voco Oxford Thames - Meetings and Events (opens new tab) .

You are on Toilet and Changing Facilities. Skip to the next section.

Toilet and Changing Facilities

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• Toilet Facilities View
  • There is 1 toilet with adaptations.
  • Toilets with adaptations are located on the ground floor, next to Napier's Restaurant.
  • The toilet with adaptations has a left hand transfer space.
  • The male and female step-free toilet facilities are located on the ground floor.
• Washroom and Shower Facilities View
  • There are 2 different standard male and female toilets in the hotel.

You are on Parking. Skip to the next section.

Parking

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• Car Park View
  • The car park is located around the north and east sides of the hotel.
  • The car park is open air/surface.
  • The car park surface consists of tarmac and loose chippings.
  • There are 4 designated Blue Badge parking bays available.
  • The Blue Badge bays are signposted and have markings which are faded.
  • The surveyed Blue Badge parking bay dimensions are 351cm (width) x 458cm (depth).
  • There are no hatched/marked zones.
  • The dimensions of the designated Blue Badge parking bays vary in size.
  • The nearest designated bay is 32m from the hotel entrance.
  • The most accessible route from the Blue Badge parking has a slight ramp or slope and uneven surfaces.
  • There is a dropped kerb without tactile paving from the designated Blue Badge parking.
• Charges and Restrictions View
  • This car park is for visitors only.
  • Parking is not free for all users.
  • Clearly presented parking signs are available.
  • Payment machines are located in reception.
  • There is a payment machine with controls at a suitable height for a wheelchair user.
  • There is a level manoeuvring space for a wheelchair user in front of the payment machine (185cm x 210cm).
• Electric Vehicle Charging Points View
  • There are 4 electric vehicle charging points.
  • The dimensions of the surveyed electric vehicle charging bay are 242cm (width) x 453cm (depth).
  • The controls are not at a suitable height for a wheelchair user.
  • The nozzle holster is not at a suitable height for a wheelchair user.
  • The charging points require tap and pay (contactless payment).
  • There are no electric vehicle charging points designated for Blue Badge holders.
• Drop-off Point View
  • There is a designated drop-off point available.
  • The designated drop-off point is located in front of the hotel.
  • There is a very small raised threshold onto the path from the drop-off point.

You are on Entrance (Main Hotel). Skip to the next section.

Entrance (Main Hotel)

• This entrance is located off Sandford Road, at the end of the driveway.
• The approach to the entrance has uneven surfaces.
• The entrance area is clearly signed.
• There is a canopy or recess which provides weather protection at the entrance.
• There is step-free access via slope at the entrance.
• The slope has a slight gradient.
• There are double manual doors at this entrance.
• The doors are permanently held open.
• The width of the opening is 160cm.
• There is a small lip on the threshold of the opening.
• The doors have a low visual contrast.
• There is a second single manual door.
• The second door opens away from you.
• The width of the opening is 83cm.
• There is a small lip on the threshold of the opening.
• The second door has a low visual contrast.
• There is a push pad or push button to exit at a height of 118cm.
• The height of the card reader at the second door is 118cm high.
• There is step-free level access as you enter.

You are on Reception. Skip to the next section.

Reception

• The reception is located immediately ahead after you enter the hotel.
• The distance from the main hotel entrance is 9m.
• There is step-free level access to reception.
• The height of the reception desk is 110cm.
• There is not a lowered section at the desk.
• The reception has windows and patterned/distracting backgrounds.
• There is not a hearing assistance system.
• The height of the touchscreen display ranges from 96cm to 108cm from the floor.
• There is background noise in this area.
• Lighting levels were low at the time of the survey.
• There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
• There is space for an assistance dog to rest in the seating area.
• Seating available in this area includes: chairs with armrests and sofas.
• Furniture available in this area includes: coffee tables.

You are on Getting Around The Building. Skip to the next section.

Getting Around The Building

• There is step-free level access throughout the majority of areas, this may include the use of a lift.
• There is ramped access to the Brook House Rooms 20-29.
• There is stepped access to the Church Rooms 84-87, Henley Rooms 90-99, Sandford Rooms 60-71, College Rooms 4-12, and Brook Rooms 30-39.
• There is a courtyard and seating area in the meetings and events area of the hotel.
  Access to the courtyard is via manual doors and a slight slope.
• The main lift and stairs can be used to access floors G and 1.
  Additional stairwells are located on the Sandford corridor, on the Church corridor and on the Henley corridor.
• Access throughout the building may include manual doors, doors permanently held open and narrow walkways.
• The visual contrast between the walls and floor varies between low and high.
• There is background noise in some areas of the venue.
• Wayfinding signage is provided.
• The colour, design and typeface of signs is consistent throughout.
• Seating available in resting areas includes: chairs with armrests, armchairs and sofas.
• Lighting levels vary due to the size of the space.

You are on Eating and Drinking (Lobby Bar). Skip to the next section.

Eating and Drinking (Lobby Bar)

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• Location and Access View
  • The bar is located to the left as you enter the hotel lobby.
  • The most accessible route has step-free level access.
  • There is step-free level access into this area.
• Service View
  • This area has a bar where food and drink can be ordered, staff who can provide assistance with ordering and numerous seating options.
  • Full table service is available on request only.
  • Menus are handheld and available on a board.
  • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
  • The following are available: drinking straws, takeaway cups and takeaway cutlery.
  • There is not a hearing assistance system.
• Order and Payment View
  • The bar was surveyed.
  • The counter is located ahead as you enter the bar.
  • There is step-free level access to the counter.
  • The height of the counter is 112cm.
  • There is not a lowered section at the counter.
  • The counter has patterned/distracting backgrounds and mirrors.
• Seating Area View
  • There is step-free level access throughout the seating area.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor visual contrast varies between low and high.
  • Seating available in this area includes: chairs with armrests, chairs without armrests and high stools.
  • Furniture available in this area includes: tables and high tables.
  • The surface height of the tables is not suitable for wheelchair users.
  • The clear height under the tables is not suitable for wheelchair users.
  • There is background noise in this area.
  • Lighting levels were low at the time of the survey.

You are on Stairs (The Gallery). Skip to the next section.

Stairs (The Gallery)

• The stairs surveyed are located to the left as you enter the lobby.
• There are 14 steps between floors.
• The steps have some clear markings and have a handrail on the right going up.
• The handrail is easy to grip.
• The handrail covers the flight of stairs throughout its length.
• The handrail does not extend horizontally beyond the first and last step.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 16cm.
• The depth of the steps is not between 30cm and 45cm.
• Lighting levels were low at the time of the survey.
• Lighting levels are adjustable.

You are on Seating Area (The Gallery). Skip to the next section.

Seating Area (The Gallery)

• The seating area is located off the lobby area.
• The most accessible route to the seating area has steps.
• There is step-free level access throughout the seating area.
• There is space for an assistance dog to rest.
• The walls and floor have a low visual contrast.
• Seating available in this area includes: chairs without armrests, armchairs and sofas.
• Furniture available in this area includes: tables and coffee tables.
• There is background noise in this area.
• Lighting levels were low at the time of the survey.
• Lighting levels are adjustable.
• This area is sometimes used as a buffet area and sometimes as a general seating area.

You are on Bedroom and Ensuite with Adaptations (Room 45 - Wheel-in Shower). Skip to the next section.

Bedroom and Ensuite with Adaptations (Room 45 - Wheel-in Shower)

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• Bedroom Access View
  • The bedroom surveyed is located on the ground floor in the Henley rooms, to the left of reception.
  • The distance from the main hotel entrance is 56m.
  • The most accessible route to the bedroom has step-free level access and doors permanently held open.
  • There is step-free level access into the bedroom.
  • There is numbered signage on or near the door.
  • There is a key fob/card reader at a height of 114cm.
  • The door opens inwards and has a high visual contrast.
  • The width of the door opening is 88cm.
• Bedroom Features View
  • The bedroom has a double bed.
  • The top of the mattress is 65cm from the floor.
  • The space under the bed is 3cm from the floor.
  • There is room for a wheelchair user to manoeuvre next to the bed (150cm x 150cm).
  • The following is available in this bedroom: a chair with armrests, an armchair, bedside plug sockets, a coffee table, a desk, a TV with subtitles and a flashing fire alarm.
  • There is a pull cord emergency alarm within 10cm from the floor.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
  • This bedroom does not have an adjoining room.
• Ensuite Access View
  • There is step-free level access into the ensuite.
  • The ensuite door opens outwards and has a high visual contrast.
  • The width of the door opening to the ensuite is 88cm.
  • Internally the door has a high visual contrast.
  • There is not a grab rail on the internal door.
• Ensuite Dimensions and Features View
  • The dimensions of the ensuite are 240cm (width) x 251cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the left as you face the toilet.
  • The lateral transfer space is 157cm (from the side of the toilet pan).
  • There is a push button flush on top of the cistern.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a low visual contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has varying visual contrasts.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a low visual contrast.
  • The toilet seat is 48cm from the floor.
  • The toilet seat has a low visual contrast.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a low visual contrast.
  • The toilet roll holder is 53cm from the floor.
  • The wash basin and taps can be reached when seated on the toilet.
  • The wash basin is 74cm from the floor.
  • The wash basin has a lever mixer tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have varying visual contrasts.
  • There is a soap dispenser, however it is not wall mounted.
  • There is a pull cord emergency alarm but it was tied up at the time of the survey.
  • There is a mirror.
  • There is no shelf.
  • The ensuite has a pedal bin.
  • There is one coat hook.
  • The coat hook is 130cm from the floor.
  • The walls and floor have a low visual contrast.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
  • The ensuite has a wheel-in shower.
  • There is not room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
  • There is an adjustable shower head which can also be detached.
  • The shower controls are twist turn mixer.
  • There is no shower seat.
  • There is a grab rail for the shower.
  • The shower grab rail has a high visual contrast.

You are on Bedroom and Ensuite with Adaptations (Room 50 - Step-in Shower). Skip to the next section.

Bedroom and Ensuite with Adaptations (Room 50 - Step-in Shower)

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• Bedroom Access View
  • The bedroom surveyed is located on the ground floor in the Sandford rooms, to the left of reception.
  • The distance from the main hotel entrance is 42m.
  • The most accessible route to the bedroom has doors permanently held open and step-free level access.
  • There is step-free level access into the bedroom.
  • There is numbered signage on or near the door.
  • There is a key fob/card reader at a height of 119cm.
  • The door opens inwards and has a high visual contrast.
  • The width of the door opening is 76cm.
• Bedroom Features View
  • The bedroom has twin beds.
  • The top of the mattress is 68cm from the floor.
  • The space under the bed is 14cm from the floor.
  • There is room for a wheelchair user to manoeuvre next to the bed (150cm x 150cm).
  • The following is available in this bedroom: a chair with armrests, an armchair, bedside plug sockets, a coffee table, a desk, a TV with subtitles and a flashing fire alarm.
  • There is an emergency phone.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
  • This bedroom does not have an adjoining room.
• Ensuite Access View
  • There is step-free level access into the ensuite.
  • There is a raised lip on the threshold of the ensuite doorway.
  • The ensuite door opens outwards and has a high visual contrast.
  • The width of the door opening to the ensuite is 85cm.
  • Internally the door has a high visual contrast.
  • There is a grab rail on the internal door with a high visual contrast.
• Ensuite Dimensions and Features View
  • The dimensions of the ensuite are 150cm (width) x 200cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
  • The lateral transfer space is 77cm (from the side of the toilet pan).
  • There is a push button flush in the centre of the cistern.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a high visual contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a high visual contrast.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a high visual contrast.
  • The toilet seat is 40cm from the floor.
  • The toilet seat has a low visual contrast.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a high visual contrast.
  • The toilet roll holder is 60cm from the floor.
  • The wash basin and taps cannot be reached when seated on the toilet.
  • The wash basin is 84cm from the floor.
  • The wash basin has a lever mixer tap.
  • The vertical grab rail is on the right as you face the wash basin.
  • The wash basin grab rail has a high visual contrast.
  • There is a soap dispenser, however it is not wall mounted.
  • There is a mirror.
  • There is a shelf, however there is an obstruction in front of it.
  • The shelf meets the AccessAble criteria for Stoma Friendly Toilets.
  • The ensuite has a pedal bin.
  • There is one coat hook.
  • The coat hook is 155cm from the floor.
  • The walls and floor visual contrast varies between low and high.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
  • There is an emergency phone next to the toilet.
  • The ensuite has a shower with a step.
  • There is an adjustable shower head which can also be detached.
  • The shower controls are twist/turn.
  • There is no shower seat.
  • There is a grab rail for the shower.
  • The shower grab rail has a high visual contrast.

You are on Toilet with Adaptations (Ground Floor - Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (Ground Floor - Left Hand Transfer)

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• Access View
  • The toilet surveyed is located on the ground floor, next to Napier's Restaurant.
  • The distance from the main hotel entrance is 38m.
  • The most accessible route to the toilet has step-free level access and doors permanently held open.
  • There is step-free level access into the facility.
  • There is tactile and pictorial signage on or near the door.
  • The door opens outwards and has a high visual contrast.
  • The width of the door opening is 82cm.
  • The door has a locking handle.
  • Internally the door has a high visual contrast.
  • There is a grab rail on the internal door with a high visual contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 164cm (width) x 190cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
  • The lateral transfer space is 92cm (from the side of the toilet pan to the wall).
  • There is a lever flush on the non-transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a high visual contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a high visual contrast.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a high visual contrast.
  • The toilet seat is 46cm from the floor.
  • The toilet seat has a low visual contrast.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a high visual contrast.
  • The toilet roll holder is 95cm from the floor.
  • The wash basin and taps can be reached when seated on the toilet.
  • The wash basin is 72cm from the floor.
  • The wash basin has a lever mixer tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have a high visual contrast.
  • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
  • The soap dispenser has a high visual contrast.
  • The soap dispenser is 103cm from the floor.
  • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
  • The towel dispenser has a high visual contrast.
  • The towel dispenser is 112cm from the floor.
  • There is a wall mounted hand dryer.
  • The hand dryer has a high visual contrast.
  • The hand dryer is 92cm from the floor.
  • There is no emergency alarm.
  • There is a mirror.
  • There is no shelf.
  • The cubicle has a sanitary bin and a pedal bin.
  • There is one coat hook.
  • The coat hook is 140cm from the floor.
  • The walls and floor have a high visual contrast.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.

You are on Lift. Skip to the next section.

Lift

• The lift surveyed is located on the ground floor, by the conservatory.
• The distance from the main hotel entrance is 41m.
• The most accessible route to the lift has step-free level access.
• Floors G and 1 are accessed by this lift.
• The lift door has a high visual contrast.
• The lift does not have a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
• The external lift control buttons have tactile markings and a low visual contrast.
• All of the external lift controls are at a suitable height for a wheelchair user.
• The lift door opening width is 90cm.
• The internal dimensions of the lift are 102cm (width) x 135cm (depth).
• The internal lift control buttons have tactile markings and a low visual contrast.
• The majority of the internal controls are at a suitable height for a wheelchair user.
• Internally the lift has: a mirror to aid reversing, a visual floor indicator and an audible announcer.
• Lighting levels were low at the time of the survey.

You are on Stairs (Garden - Rooms 200-210). Skip to the next section.

Stairs (Garden - Rooms 200-210)

• The stairs surveyed are located next to the lift on the ground floor.
• Floors G and 1 can be accessed by these stairs.
• There are 18 steps between floors.
• The steps are clearly marked and have handrails on both sides.
• The handrails are easy to grip.
• The handrails cover the flight of stairs throughout its length.
• The handrails extend horizontally beyond the first and last step.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 17cm.
• The depth of the steps is not between 30cm and 45cm.
• Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
• There are additional stairwells throughout the hotel.

You are on Entrance (College Hall - Brook House). Skip to the next section.

Entrance (College Hall - Brook House)

• This entrance is located on the ground floor, to the right of the main hotel entrance.
• The approach to the entrance has uneven surfaces.
• The entrance area is clearly signed.
• There is step-free access via slope at the entrance.
• The slope has a slight gradient.
• There is a single manual door at this entrance.
• The door is permanently held open.
• The width of the opening is 78cm.
• The door has a high visual contrast.
• There is step-free level access as you enter.
• The door to exit is a single width, manual door that is permanently held open.
  The minimum width of this exit door is 85cm.

You are on Seating Area (College Hall - Brook House). Skip to the next section.

Seating Area (College Hall - Brook House)

• The seating area is located to the right of the main hotel entrance, in College Hall.
• The most accessible route to the seating area has slight ramps or slopes, uneven surfaces and manual doors.
• There is step-free level access throughout the seating area.
• There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• The walls and floor visual contrast varies between low and high.
• Seating available in this area includes: chairs with armrests and sofas.
• Furniture available in this area includes: coffee tables and desks.
• The surface height of some of the tables is suitable for wheelchair users.
• The clear height under the tables is not suitable for wheelchair users.
• There is no (or very little) background noise in this area.
• Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.

You are on Stairs (College Hall). Skip to the next section.

Stairs (College Hall)

• The stairs surveyed are located ahead and to the right as you enter College Hall.
• Floors G, 1 and 2 can be accessed by these stairs.
• There are 13 steps between floors.
• The steps are clearly marked and have a handrail on the left going up.
• The handrail is easy to grip.
• The handrail covers the flight of stairs throughout its length.
• The handrail does not extend horizontally beyond the first and last step.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 18cm.
• The depth of the steps is not between 30cm and 45cm.
• Lighting levels vary due to the size of the space.

You are on Stairs (Brook House - Rooms 30-39). Skip to the next section.

Stairs (Brook House - Rooms 30-39)

• The stairs surveyed are located on the ground floor, to the right as you enter Brook House.
• Floors G and 1 can be accessed by these stairs.
• There are 16 steps between floors.
• The steps have some clear markings and have handrails on both sides.
• The handrails are easy to grip.
• The handrails cover the flight of stairs throughout its length.
• The handrails do not extend horizontally beyond the first and last step.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 16cm.
• The depth of the steps is not between 30cm and 45cm.
• Lighting levels vary due to the size of the space.