You are on Overview (Hammersmith Hospital). Skip to the next section.

Overview (Hammersmith Hospital)

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• About View
  • Hammersmith Hospital is a specialist hospital with multiple services available.
  • Facilities available in the venue include: a convenience store, a pharmacy, cafes and a friends shop.
• Parking and Public Transport View
  • The venue has its own car park, with Blue Badge parking available.
  • There is a drop-off point, on-street Blue Badge Bay parking and a public car park nearby.
  • The nearest train station is Shepherd's Bush Train Station.
  • The nearest underground station is East Acton Underground Station.
  • For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
  • View information on getting here (opens new tab) .
• Getting In and Around View
  • There is step-free level access at the most accessible entrance.
  • There is step-free level access throughout the majority of areas, this may include the use of a lift.
  • The following areas have step-free access via ramps or slopes: There is a steep ramp between the main corridor and Zone A on the ground floor.
    There is a steep ramp via a tunnel between the main corridor and Zone N on the ground floor.
    There is a slight ramp via a link bridge between Zone A and Zone B on the first floor.
    There is a slight ramp via a link bridge between Zone B and Zone C on the first floor.
    There is a slight ramp between Zone C and Zone A on the second floor.
    There is a slight ramp between Zone C and Zone F on the second floor.
  • Access throughout may include manual doors, doors permanently held open and automatic doors.
  • The lower ground, ground, first, second, third and fourth floors can be accessed via a standard lift and stairs.
• Getting Help and Assistance View
  • There is seating available.
  • There is a fixed hearing assistance system.
  • You can borrow or hire the following equipment: a manual wheelchair.
  • British Sign Language interpreters can be provided on request.
  • There is a water bowl available for assistance dogs.
  • There is not a designated assistance dog spending area.
  • Additional facilities/services include: an ATM machine, phone charging points and Wi-Fi.
  • Staff receive the following training: equality, diversity and awareness.

You are on Getting Around (Hammersmith Hospital). Skip to the next section.

Getting Around (Hammersmith Hospital)

• There is step-free level access throughout all areas, this may include the use of a lift.
• The following areas have step-free access via ramps or slopes: There is a steep ramp between the main corridor and Zone A on the ground floor.
  There is a steep ramp via a tunnel between the main corridor and Zone N on the ground floor.
  There is a slight ramp via a link bridge between Zone A and Zone B on the first floor.
  There is a slight ramp via a link bridge between Zone B and Zone C on the first floor.
  There is a slight ramp between Zone C and Zone A on the second floor.
  There is a slight ramp between Zone C and Zone F on the second floor.
• Access throughout may include manual doors, doors permanently held open and automatic doors.
• The flooring is shiny.
• There is a high visual contrast between the walls and floor in all areas.
• Some of the walls have a reflective finish.
• There is no (or very little) background noise.
• Wayfinding signage is provided.
• Signage is clearly visible with high contrasting colours.
• The colour, design and typeface of signs is consistent throughout.
• Seating available in the walkways includes: chairs with armrests, chairs without armrests and armchairs.
• Lighting levels vary due to the size of the space.

You are on Lift (Zone A). Skip to the next section.

Lift (Zone A)

• The lift surveyed is located along the corridor in Zone A.
• The distance from the main entrance is 74m.
• The most accessible route to the lift has a steep ramp or slope and doors permanently held open.
• The lower ground, ground, first, second, third and fourth floors are accessed by this lift.
• The lift door has a high visual contrast.
• The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
• The external lift control buttons have tactile markings, Braille markings and a high visual contrast.
• All of the external lift controls are at a suitable height for a wheelchair user.
• The lift door opening width is 130cm.
• The internal dimensions of the lift are 145cm (width) x 266cm (depth).
• The internal lift control buttons have tactile markings, Braille markings and a high visual contrast.
• Some of the internal lift controls are at a suitable height for a wheelchair user.
• Internally the lift has: a mirror to aid reversing, a hearing assistance alarm system, a visual floor indicator, an audible announcer and a list of floor services/facilities.
• Lighting levels were low at the time of the survey.
• There are other lifts available at this location which are of a similar size.

You are on Lift (Zone B). Skip to the next section.

Lift (Zone B)

• The lift surveyed is located along the corridor in Zone B.
• The distance from the main entrance is 46m.
• The most accessible route to the lift has step-free level access and doors permanently held open.
• The ground, first and second floors are accessed by this lift.
• The lift door has a high visual contrast.
• The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
• The external lift control buttons have tactile markings and a high visual contrast.
• None of the external lift controls are at a suitable height for a wheelchair user.
• The lift door opening width is 130cm.
• The internal dimensions of the lift are 110cm (width) x 207cm (depth).
• The internal lift control buttons have tactile markings and a medium visual contrast.
• Some of the internal lift controls are at a suitable height for a wheelchair user.
• Internally the lift has: a visual floor indicator and an audible announcer.
• Lighting levels were low at the time of the survey.
• There are two concertina doors to access the lift.

You are on Lift (Zone C - Lift No.5). Skip to the next section.

Lift (Zone C - Lift No.5)

• The lift surveyed is located along the corridor in Zone C.
• The distance from the main entrance is 45m.
• The most accessible route to the lift has step-free level access and doors permanently held open.
• The ground, first and second floors are accessed by this lift.
• The lift door has a high visual contrast.
• The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
• The external lift control buttons have tactile markings and a high visual contrast.
• All of the external lift controls are at a suitable height for a wheelchair user.
• The lift door opening width is 90cm.
• The internal dimensions of the lift are 109cm (width) x 195cm (depth).
• The internal lift control buttons have tactile markings and a high visual contrast.
• All of the internal lift controls are at a suitable height for a wheelchair user.
• Internally the lift has: a mirror to aid reversing, a hearing assistance alarm system, a visual floor indicator and an audible announcer.
• Lighting levels were low at the time of the survey.

You are on Lift (Zone C - Lift No.10). Skip to the next section.

Lift (Zone C - Lift No.10)

• The lift surveyed is located along the corridor in Zone C.
• The distance from the main entrance is 57m.
• The most accessible route to the lift has step-free level access and doors permanently held open.
• The ground, first, second and third floors are accessed by this lift.
• The lift door has a high visual contrast.
• The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
• The external lift control buttons have tactile markings and a high visual contrast.
• All of the external lift controls are at a suitable height for a wheelchair user.
• The lift door opening width is 132cm.
• The internal dimensions of the lift are 160cm (width) x 246cm (depth).
• The internal lift control buttons have tactile markings and a high visual contrast.
• All of the internal lift controls are at a suitable height for a wheelchair user.
• Internally the lift has: a mirror to aid reversing, a hearing assistance alarm system and a visual floor indicator.
• Lighting levels were even at the time of the survey.

You are on Lift (Zone D). Skip to the next section.

Lift (Zone D)

• The lift surveyed is located along the corridor in Zone D.
• The distance from the main entrance is 68m.
• The most accessible route to the lift has step-free level access and doors permanently held open.
• The ground, first, second and third floors are accessed by this lift.
• The lift door has a high visual contrast.
• The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
• The external lift control buttons have tactile markings, Braille markings and a low visual contrast.
• All of the external lift controls are at a suitable height for a wheelchair user.
• The lift door opening width is 102cm.
• The internal dimensions of the lift are 112cm (width) x 220cm (depth).
• The internal lift control buttons have tactile markings and a low visual contrast.
• Some of the internal lift controls are at a suitable height for a wheelchair user.
• Internally the lift has: a mirror to aid reversing, a visual floor indicator and a list of floor services/facilities.
• Lighting levels were low at the time of the survey.

You are on Lift (Zone E). Skip to the next section.

Lift (Zone E)

• The lift surveyed is located to the right from the Zone E - Front entrance.
• The distance from the Zone E - Front entrance is 3m.
• The most accessible route to the lift has step-free level access.
• The ground, first, second and fourth floors are accessed by this lift.
• The lift door has a high visual contrast.
• The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
• The external lift control buttons have tactile markings and a high visual contrast.
• All of the external lift controls are at a suitable height for a wheelchair user.
• The lift door opening width is 130cm.
• The internal dimensions of the lift are 146cm (width) x 262cm (depth).
• The internal lift control buttons have tactile markings and a high visual contrast.
• All of the internal lift controls are at a suitable height for a wheelchair user.
• Internally the lift has: a mirror to aid reversing, a hearing assistance alarm system and a visual floor indicator.
• Lighting levels were even at the time of the survey.
• This lift also gives access to the second and fourth floors in Zone A.

You are on Lift (Zone F). Skip to the next section.

Lift (Zone F)

• The lift surveyed is located along the corridor in Zone F.
• The distance from the Zone F - Front entrance is 17m.
• The most accessible route to the lift has step-free level access.
• The ground, first, second, third and fourth floors are accessed by this lift.
• The lift door has a high visual contrast.
• The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
• The external lift control buttons have tactile markings and a low visual contrast.
• All of the external lift controls are at a suitable height for a wheelchair user.
• The lift door opening width is 130cm.
• The internal dimensions of the lift are 177cm (width) x 270cm (depth).
• The internal lift control buttons have tactile markings, Braille markings and a low visual contrast.
• All of the internal lift controls are at a suitable height for a wheelchair user.
• Internally the lift has: a mirror to aid reversing, a visual floor indicator, an audible announcer and a list of floor services/facilities.
• Lighting levels were low at the time of the survey.
• There are other lifts available at this location which are of a similar size.

You are on Stairs (Zone A). Skip to the next section.

Stairs (Zone A)

• The stairs surveyed are located along the corridor in Zone A.
• There are double manual doors to access the stairwell.
• The lower ground, ground, first, second, third and fourth floors can be accessed by these stairs.
• There are 20+ steps between floors.
• The steps have faded markings and have handrails on both sides.
• The handrails are easy to grip.
• The handrails cover the flight of stairs throughout its length.
• The handrails extend horizontally beyond the first and last step.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 17cm.
• The depth of the steps is between 30cm and 45cm.
• Lighting levels were uneven at the time of the survey, with pools of light and shade.

You are on Stairs (Zone B). Skip to the next section.

Stairs (Zone B)

• The stairs surveyed are located along the corridor in Zone B.
• The ground, first and second floors can be accessed by these stairs.
• There are 20+ steps between floors.
• The steps are clearly marked and have a handrail on the left going up.
• The handrail is easy to grip.
• The handrail covers the flight of stairs throughout its length.
• The handrail does not extend horizontally beyond the first and last step.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 16cm.
• The depth of the steps is not between 30cm and 45cm.
• Lighting levels were uneven at the time of the survey, with pools of light and shade.

You are on Stairs (Zone C - Next To Lift No.5). Skip to the next section.

Stairs (Zone C - Next To Lift No.5)

• The stairs surveyed are located along the corridor in Zone C.
• The ground, first and second floors can be accessed by these stairs.
• There are 20+ steps between floors.
• The steps are clearly marked and have handrails on both sides.
• The handrails are easy to grip.
• The handrails cover the flight of stairs throughout its length.
• The handrails do not extend horizontally beyond the first and last step.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 15cm.
• The depth of the steps is not between 30cm and 45cm.
• Lighting levels were uneven at the time of the survey, with pools of light and shade.

You are on Stairs (Zone C - Next To Lift No.10). Skip to the next section.

Stairs (Zone C - Next To Lift No.10)

• The stairs surveyed are located along the corridor in Zone C.
• The ground, first, second and third floors can be accessed by these stairs.
• There are 20+ steps between floors.
• The steps are clearly marked and have handrails on both sides.
• The handrails are easy to grip.
• The handrails cover the flight of stairs throughout its length.
• The handrails do not extend horizontally beyond the first and last step.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 18cm.
• The depth of the steps is not between 30cm and 45cm.
• Lighting levels were uneven at the time of the survey, with pools of light and shade.

You are on Stairs (Zone D). Skip to the next section.

Stairs (Zone D)

• The stairs surveyed are located along the corridor in Zone D.
• The ground, first, second and third floors can be accessed by these stairs.
• There are 20+ steps between floors.
• The steps are unmarked and have handrails on both sides.
• The handrails are easy to grip.
• The handrails cover the flight of stairs throughout its length.
• The handrails do not extend horizontally beyond the first and last step.
• The height of the steps is not between 15cm and 18cm.
• The height of the highest step is 14cm.
• The depth of the steps is between 30cm and 45cm.
• Lighting levels were uneven at the time of the survey, with pools of light and shade.

You are on Stairs (Zone E). Skip to the next section.

Stairs (Zone E)

• The stairs surveyed are located to the left from Zone E - Front entrance.
• There are double manual doors to access the stairwell.
• The ground, first, second, third and fourth floors can be accessed by these stairs.
• There are 20+ steps between floors.
• The steps are unmarked and have handrails on both sides.
• The handrails are easy to grip.
• The handrail covers the flight of stairs throughout its length.
• The handrails do not extend horizontally beyond the first and last step.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 17cm.
• The depth of the steps is not between 30cm and 45cm.
• Lighting levels were uneven at the time of the survey, with pools of light and shade.

You are on Stairs (Zone F). Skip to the next section.

Stairs (Zone F)

• The stairs surveyed are located along the corridor in Zone F.
• There are double manual doors to access the stairwell.
• The ground, first, second, third and fourth floors can be accessed by these stairs.
• There are 20+ steps between floors.
• The steps are clearly marked and have handrails on both sides.
• The handrails are easy to grip.
• The handrails cover the flight of stairs throughout its length.
• The handrails extend horizontally beyond the first and last step.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 17cm.
• The depth of the steps is not between 30cm and 45cm.
• Lighting levels were uneven at the time of the survey, with pools of light and shade.

You are on Stairs (Zone N). Skip to the next section.

Stairs (Zone N)

• The stairs surveyed are located along the corridor in Zone N.
• There are double manual doors to access the stairwell.
• The ground and first floors can be accessed by these stairs.
• There are 20+ steps between floors.
• The steps are clearly marked and have handrails on both sides.
• The handrails are easy to grip.
• The handrails cover the flight of stairs throughout its length.
• The handrails do not extend horizontally beyond the first and last step.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 18cm.
• The depth of the steps is between 30cm and 45cm.
• Lighting levels were low at the time of the survey.