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Antenatal Clinic

Queen Charlotte's and Chelsea Hospital, Du Cane Road, London, W12 0HS

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Access Guide

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Getting To (Antenatal Clinic)

  • The most accessible route from the Blue Badge parking has a dropped kerb, bollards and a slight ramp or slope.
  • Access to the Antenatal Clinic is via the main hospital entrance.
  • There is a drop-off point at this entrance.
  • The Antenatal Clinic is located on the ground floor.
  • The Antenatal Clinic is approximately 17m from the main hospital entrance.
  • Enter via the main hospital entrance.
    Proceed straight ahead and the Antenatal Clinic entrance is located on the left.
  • Internally the most accessible route has bollards and step-free level access.
  • There are resting areas along the route.
  • Wayfinding signage is provided.
  • Signage is clearly visible with high contrasting colours.
  • The following toilet facilities are available along the route; a toilet with adaptations (with left hand transfer) and standard toilets.
  • View more information on getting to and around the hospital (opens new tab).

Parking (Queen Charlotte's and Chelsea Hospital)

  • Car Park View
    • The car park is located at the front of the hospital, off Du Cane Road.
    • The car park is open air/surface.
    • The car park surface consists of tarmac and block paving.
    • There are 2 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked and signposted.
    • The surveyed Blue Badge parking bay dimensions are 250cm (width) x 470cm (depth).
    • There is a marked zone to both sides but not at the rear.
    • The width of the marked zone is 120cm.
    • The nearest designated bay is 10m from the main entrance.
    • The most accessible route from the Blue Badge parking has a slight ramp or slope and bollards.
    • There is a dropped kerb without tactile paving from the designated Blue Badge parking.
  • Charges and Restrictions View
    • This car park is for Blue Badge holders only.
    • Parking is free for Blue Badge holders.
    • Clearly presented parking signs are available.
  • Drop-off Point View
    • There is a designated drop-off point available.
    • The designated drop-off point is located to the left of the Blue Badge bays.
    • There is a dropped kerb without tactile paving from the drop-off point.
    • The maximum stay for drop-off is 20 minutes.
  • On-street Parking View
    • On-street designated Blue Badge parking is available.
    • The on-street designated Blue Badge parking bays are located on Du Cane Road.
    • The Blue Badge bays are not signposted or marked.
  • Public Car Parks View
    • There is a public car park located off Artillery Lane.
    • The name of the car park is Wormwood Scrubs Car Park.
    • Designated Blue Badge parking bays are available in the car park.

Entrance (Main Entrance)

  • This entrance is located at the front of the hospital.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via slope at the entrance.
  • The slope has a slight gradient.
  • There is an intercom at a height of 118cm.
  • There are double automatic doors at this entrance.
  • The doors open by sliding.
  • The width of the opening is 160cm.
  • The doors have a low visual contrast.
  • There is a second set of double automatic doors .
  • The second set of doors open by sliding.
  • The width of the opening is 156cm.
  • The second set of doors have a low visual contrast.
  • There is step-free level access as you enter.
  • This entrance brings you onto the ground floor of the main hospital.

Department / Service (Antenatal Clinic)

  • Location and Access View
    • The Antenatal Clinic is located on the ground floor.
    • There is written text signage on or near the door.
    • There is step-free level access into this area.
    • The height of the hand sanitiser is 128cm.
    • There are double manual doors with a high visual contrast.
    • The doors are permanently held open.
    • The width of the opening is 124cm.
  • Getting Around View
    • There is step-free level access throughout.
    • The walls and floor have a high visual contrast.
    • There is background noise in this area.
    • Wayfinding signage is provided.
    • Signage is clearly visible with high contrasting colours.
    • Lighting levels were even at the time of the survey.
  • Facilities and Services View
    • There are 10+ consultation/medical rooms available.
    • Seating available in this area includes: chairs without armrests.
    • Furniture available in this area includes: coffee tables.
    • All tables and some seating is fixed.
    • There is a clearly signed portable hearing assistance system.
    • The hearing assistance system was tested, however it was not working at the time of the survey.
    • The following facilities are available for patients: a toilet with adaptations.

Toilet and Changing Facilities (Antenatal Clinic)

  • Toilet Facilities View
    • There is 1 toilet with adaptations.
    • The toilet with adaptations is located immediately to the right of the Antenatal Clinic entrance.
    • The toilet with adaptations has no transfer space available.

Reception (Antenatal Clinic)

  • The reception is located ahead of the Antenatal Clinic entrance.
  • The distance from the Antenatal Clinic entrance is 4m.
  • There is step-free level access to reception.
  • The height of the reception desk is 115cm.
  • There is a lowered section at the desk.
  • The height of the lowered section is 82cm.
  • The reception has a television, glazed screens and patterned/distracting backgrounds.
  • There is a clearly signed portable hearing assistance system.
  • The hearing assistance system was tested, however it was not working at the time of the survey.
  • There is background noise in this area.
  • Lighting levels were even at the time of the survey.
  • There is not room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is not space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: chairs without armrests.
  • Furniture available in this area includes: coffee tables.
  • The seating and tables are fixed.

Seating Area (Waiting Area B)

  • Waiting Area B is located along the right hand department corridor.
  • The most accessible route has step-free level access.
  • There is step-free level access into this area.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is not space for an assistance dog to rest.
    • The walls and floor have a high visual contrast.
    • Seating available in this area includes: chairs without armrests.
    • Furniture available in this area includes: coffee tables.
    • The chairs and tables are fixed.
    • The surface height of the tables is not suitable for wheelchair users.
    • The clear height under the tables is not suitable for wheelchair users.
    • There is background noise in this area.
    • Lighting levels were even at the time of the survey.

Consultation / Medical Room (Consulting Room 4)

  • There are 10 consultation/medical rooms available.
  • The room surveyed was; Consulting Room 4.
  • The room is located along the right hand department corridor.
  • The most accessible route to the room has step-free level access.
  • There is written text and numbered signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door opens inwards.
  • The width of the opening is 78cm.
  • There is step-free level access throughout the room.
  • There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • The treatment table is free standing and height adjustable.
  • The length of the treatment table is 180cm.
  • Seating available in the room includes: chairs without armrests.
  • Furniture available in the room includes: desks.
  • Some furniture is fixed.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.

Consultation / Medical Room (Maternity Immunisation Room)

  • There is 1 consultation/medical room available.
  • The room surveyed was; Maternity Immunisation Room.
  • The room is located along the right hand department corridor.
  • The most accessible route to the room has step-free level access.
  • There is written text and numbered signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door opens inwards.
  • The width of the opening is 75cm.
  • There is step-free level access throughout the room.
  • There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is not space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • The treatment table is free standing and height adjustable.
  • The length of the treatment table is 180cm.
  • Seating available in the room includes: chairs with armrests.
  • Furniture available in the room includes: desks.
  • The furniture is fixed.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.

Consultation / Medical Room (Blood Tests)

  • There is 1 consultation/medical room available.
  • The room surveyed was; Blood Tests.
  • The room is located along the right hand department corridor.
  • The most accessible route to the room has step-free level access.
  • There is written text and numbered signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door opens inwards.
  • The width of the opening is 77cm.
  • There is step-free level access throughout the room.
  • There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is not space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: chairs with armrests and chairs without armrests.
  • Furniture available in the room includes: desks.
  • Some furniture is fixed.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.

Toilet with Adaptations (Antenatal Clinic)

  • Location and Access View
    • The toilet surveyed is located immediately to the right of the Antenatal Clinic entrance.
    • The distance from the Antenatal Clinic entrance is 3m.
    • The most accessible route to the toilet has step-free level access.
    • There is step-free level access into the facility.
    • There is pictorial and written text signage on or near the door.
    • The door opens inwards and has a high visual contrast.
    • The width of the door opening is 72cm.
    • The door has a twist lock.
    • Internally the door has a high visual contrast.
    • There is not a grab rail on the internal door .
  • Dimensions and Features View
    • The dimensions of the cubicle are 104cm (width) x 160cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is not a lateral transfer space next to the toilet.
    • There is a lever flush on the right as you face the toilet.
    • There is a horizontal grab rail on the right as you face the toilet.
    • The horizontal grab rail has a high visual contrast.
    • There is no vertical grab rail for the toilet.
    • There is a dropdown rail on the left as you face the toilet.
    • The dropdown rail has a low visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a medium visual contrast.
    • The toilet roll holder is 80cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 85cm from the floor.
    • The wash basin has a lever mixer tap.
    • There are no vertical grab rails at the wash basin.
    • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
    • The soap dispenser has a high visual contrast.
    • The soap dispenser is 98cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a low visual contrast.
    • The hand dryer is 97cm from the floor.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a pedal bin.
    • There is one coat hook.
    • The coat hook is 175cm from the floor.
    • The walls and floor visual contrast varies between low and high.
    • Lighting levels were even at the time of the survey.