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Victor Bonney Ward

Queen Charlotte's and Chelsea Hospital, Du Cane Road, London, W12 0HS

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Access Guide

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Getting To (Victor Bonney Ward)

  • The most accessible route from the Blue Badge parking has a slight ramp or slope, a dropped kerb and bollards.
  • Access to the Victor Bonney Ward is via the main hospital entrance.
  • There is a drop-off point at this entrance.
  • The Victor Bonney Ward is located on the second floor.
  • The Victor Bonney Ward is approximately 15m from the lift.
  • Enter via the main hospital entrance.
    Proceed straight ahead through the double doors.
    Turn right and take the lift to the second floor.
    Exit the lift and turn right.
    Continue through a set of double doors and the Victor Bonney Day Unit will be on the right.
  • Internally the most accessible route has step-free level access, a lift, manual doors, doors permanently held open and bollards.
  • Some flooring along the route is shiny .
  • There are resting areas along the route.
  • Wayfinding signage is provided.
  • Signage is clearly visible with high contrasting colours.
  • The following toilet facilities are available along the route; a toilet with adaptations (with left hand transfer) and standard toilets.
  • View more information on getting to and around the hospital (opens new tab)

Parking (Queen Charlotte's and Chelsea Hospital)

  • Car Park View
    • The car park is located at the front of the hospital, off Du Cane Road.
    • The car park is open air/surface.
    • The car park surface consists of tarmac and block paving.
    • There are 2 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked and signposted.
    • The surveyed Blue Badge parking bay dimensions are 250cm (width) x 470cm (depth).
    • There is a marked zone to both sides but not at the rear.
    • The width of the marked zone is 120cm.
    • The nearest designated bay is 10m from the main entrance.
    • The most accessible route from the Blue Badge parking has a slight ramp or slope and bollards.
    • There is a dropped kerb without tactile paving from the designated Blue Badge parking.
  • Charges and Restrictions View
    • This car park is for Blue Badge holders only.
    • Parking is free for Blue Badge holders.
    • Clearly presented parking signs are available.
  • Drop-off Point View
    • There is a designated drop-off point available.
    • The designated drop-off point is located to the left of the Blue Badge bays.
    • There is a dropped kerb without tactile paving from the drop-off point.
    • The maximum stay for drop-off is 20 minutes.
  • On-street Parking View
    • On-street designated Blue Badge parking is available.
    • The on-street designated Blue Badge parking bays are located on Du Cane Road.
    • The Blue Badge bays are not signposted or marked.
  • Public Car Parks View
    • There is a public car park located off Artillery Lane.
    • The name of the car park is Wormwood Scrubs Car Park.
    • Designated Blue Badge parking bays are available in the car park.

Entrance (Main Entrance)

  • This entrance is located at the front of the hospital.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via slope at the entrance.
  • The slope has a slight gradient.
  • There is an intercom at a height of 118cm.
  • There are double automatic doors at this entrance.
  • The doors open by sliding.
  • The width of the opening is 160cm.
  • The doors have a low visual contrast.
  • There is a second set of double automatic doors .
  • The second set of doors open by sliding.
  • The width of the opening is 156cm.
  • The second set of doors have a low visual contrast.
  • There is step-free level access as you enter.
  • This entrance brings you onto the ground floor of the main hospital.

Lift (Queen Charlotte's and Chelsea Hospital)

  • The lift surveyed is located ahead from the main entrance.
  • The distance from the main entrance is 20m.
  • The most accessible route to the lift has step-free level access and doors permanently held open.
  • The ground, first, second, third and fourth floors are accessed by this lift.
  • The lift door has a high visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have tactile markings, Braille markings and a low visual contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 130cm.
  • The internal dimensions of the lift are 143cm (width) x 260cm (depth).
  • The internal lift control buttons have tactile markings and a high visual contrast.
  • Some of the internal lift controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a mirror to aid reversing, a hearing assistance alarm system, a visual floor indicator, an audible announcer and a list of floor services/facilities.
  • Lighting levels were even at the time of the survey.
  • There are other lifts available at this location which are of a similar size.

Entrance (Victor Bonney Ward and Day Unit)

  • This entrance is located on the second floor.
  • The entrance area is clearly signed.
  • There is step-free level access at the entrance.
  • There are double manual doors at this entrance.
  • The doors open towards you.
  • The width of the opening is 172cm.
  • The doors have a high visual contrast.
  • There is a second set of double manual doors .
  • The second set of doors open towards you.
  • The width of the opening is 158cm.
  • The second set of doors have a high visual contrast.
  • There is a push pad or push button to exit at a height of 132cm.
  • A the second set of doors, there is an intercom at a height of 128cm and a hand sanitiser at a height of 122cm.

Reception (Victor Bonney Ward and Day Unit)

  • The reception is located to the right from the Victor Bonney Ward and Day Unit entrance.
  • The distance from the Victor Bonney Ward and Day Unit entrance is 2m.
  • There is step-free level access to reception.
  • The height of the reception desk is 120cm.
  • There is a lowered section at the desk.
  • The height of the lowered section is 73cm.
  • There is a clearly signed portable hearing assistance system.
  • The hearing assistance system could not be tested at the time of the survey.
  • There is no (or very little) background noise in this area.
  • The flooring is shiny.
  • Lighting levels vary due to the size of the space.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: chairs without armrests.
  • The seating is fixed.

Ward (Victor Bonney Ward)

  • Ward Information View
    • This is a gynaecology ward.
    • This is a female only ward.
    • There are 6 bays available.
    • There are 2 side rooms available.
    • There are 19 beds in total on the ward.
  • Location and Access View
    • There is written text signage on or near the door.
    • There is step-free level access into this ward.
    • There are double manual doors with a high visual contrast.
    • The doors open towards you.
    • The width of the opening is 156cm.
  • Getting Around View
    • There is step-free level access throughout.
    • The flooring is shiny.
    • The walls and floor have a high visual contrast.
    • There may be background noise in this area.
    • Wayfinding signage is provided.
    • Signage is clearly visible with high contrasting colours.
    • Lighting levels vary due to the use of large glazed walls.
  • Reception / Nurses' Station View
    • The height of the desk is 115cm.
    • There is a lowered section at the desk.
    • The height of the lowered section is 84cm.
    • There is not a hearing assistance system.
  • Facilities and Services View
    • Seating available on the ward includes: chairs with armrests and chairs without armrests.
    • There is a clearly signed portable hearing assistance system.
    • The hearing assistance system could not be tested at the time of the survey.
    • There is a relatives' room for the ward.
    • The following facilities are available for patients: a toilet with adaptations, a standard toilet and washrooms.
    • The nearest toilet with adaptations for visitors is located on the ground floor.
  • Visiting Hours View

Toilet and Changing Facilities (Victor Bonney Ward)

  • Toilet Facilities View
    • There is 1 toilet with adaptations.
    • The toilet with adaptations is located along the main corridor.
    • The toilet with adaptations has a right hand transfer space.
    • The shared step-free toilet facilities are located along the main corridor.
  • Washroom and Shower Facilities View
    • Standard washroom facilities are located along the main corridor.
    • The shower facilities which have adaptations are located along the main corridor.

Standard Bedroom (Side Room 8)

  • The bedroom surveyed is located along the main corridor.
  • The distance from the Victor Bonney Ward entrance is 7m.
  • The most accessible route to the bedroom has step-free level access and doors permanently held open.
  • There is step-free level access into the bedroom.
  • There is written text signage on or near the door.
  • The door opens inwards and has a medium visual contrast.
  • The width of the door opening is 112cm.
  • The bedroom has a single bed.
  • There is room for a wheelchair user to manoeuvre next to the bed (150cm x 150cm).
  • The following is available in this bedroom: a chair with armrests, a height adjustable bed and a TV with subtitles.
  • Lighting levels were even at the time of the survey.
  • There is also a height adjustable table and a wash basin.

Room (Day Room)

  • The room is located at the rear of the ward.
  • The distance from the Victor Bonney Ward entrance is 30m.
  • The most accessible route to the room has step-free level access.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a medium visual contrast.
  • The door opens inwards.
  • The width of the opening is 86cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: chairs without armrests and sofas.
  • Furniture available in the room includes: tables.
  • Some seating is fixed.
  • The surface heights are suitable for wheelchair users.
  • The clear underside space of the surfaces is suitable for wheelchair users.
  • There is not a hearing assistance system.
  • Additional facilities/services include: a television with subtitles.
  • There is no (or very little) background noise in this room.
  • Lighting levels vary due to the use of large glazed walls.

Standard Bathroom (Victor Bonney Ward)

  • The bathroom surveyed is located along the main corridor.
  • The most accessible route to the bathroom has step-free level access.
  • There is step-free level access into the bathroom.
  • The bathroom door opens both ways and has a medium visual contrast.
  • The width of the door opening is 85cm.
  • Internally the door has a low visual contrast.
  • The dimensions of the bathroom are 340cm (width) x 165cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the left as you face the toilet.
  • The lateral transfer space is 90cm (from the side of the toilet pan).
  • The toilet seat has a high visual contrast.
  • There is a wall mounted toilet roll holder, a wash basin, a wall mounted soap dispenser and a wall mounted towel dispenser available.
  • The wash basin has a lever mixer tap.
  • The toilet roll holder has a medium visual contrast.
  • The soap dispenser has a high visual contrast.
  • The towel dispenser has a medium visual contrast.
  • Additional features include: a mirror, coat hooks and an emergency alarm.
  • The bathroom has a sanitary bin and a pedal bin.
  • The walls and floor have a high visual contrast.
  • Lighting levels were even at the time of the survey.
  • The bathroom has a wheel-in shower.
  • There is an adjustable shower head which can also be detached.
  • The shower controls are twist turn mixer.
  • There is a shower seat.

Shower with Adaptations (Victor Bonney Ward)

  • Location and Access View
    • The shower surveyed is located along the main corridor.
    • The most accessible route to the shower has step-free level access.
    • There is step-free level access into the facility.
    • There is no signage on or near the door.
    • The door opens inwards and has a low visual contrast.
    • The width of the door opening is 84cm.
    • The door has a twist lock.
    • Internally the door has a low visual contrast.
    • There is not a grab rail on the internal door .
  • Dimensions and Features View
    • There is room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
    • There is an adjustable shower head which can also be detached.
    • The shower controls are twist turn mixer.
    • There is a shower seat.
    • The shower seat is 48cm from the floor.
    • There is a grab rail for the shower.
    • The grab rail has a high visual contrast.
    • There is a pull cord emergency alarm for the shower, however it is not within 10cm from the floor.
    • There is no mirror.
    • There is no shelf.
    • The facility has no disposal facilities.
    • There are multiple coat hooks.
    • The coat hooks are 178cm from the floor.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.

Toilet with Adaptations (Right Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located along the main corridor.
    • The most accessible route to the toilet has step-free level access.
    • There is step-free level access into the facility.
    • There is pictorial signage on or near the door.
    • The door opens both ways and has a medium visual contrast.
    • The width of the door opening is 87cm.
    • The door has a twist lock.
    • Internally the door has a low visual contrast.
    • There is not a grab rail on the internal door .
  • Dimensions and Features View
    • The dimensions of the cubicle are 148cm (width) x 340cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the right as you face the toilet.
    • The lateral transfer space is 89cm (from the side of the toilet pan).
    • There is a lever flush on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high visual contrast.
    • There is no vertical grab rail for the toilet.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a medium visual contrast.
    • The toilet roll holder is 94cm from the floor.
    • The wash basin and taps cannot be reached when seated on the toilet.
    • The wash basin is 84cm from the floor.
    • The wash basin has a lever mixer tap.
    • There are no vertical grab rails at the wash basin.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a high visual contrast.
    • The soap dispenser is 96cm from the floor.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a medium visual contrast.
    • The towel dispenser is 146cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a nappy/incontinence items bin and a pedal bin.
    • There are multiple coat hooks.
    • The coat hooks are 183cm from the floor.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.