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Adult Intensive Care Ward

St Mary's Hospital, Praed Street, Paddington, London, W2 1NY

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Access Guide

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Getting To (Adult Intensive Care Ward)

  • The most accessible route from the South Wharf Road parking has a dropped kerb, a very easy slope and uneven surfaces.
  • Access to the Adult Intensive Care Ward is via the Queen Elizabeth the Queen Mother building entrance.
  • There is not a drop-off point at this entrance.
  • The Adult Intensive Care Ward is located on the ninth floor of the Queen Elizabeth the Queen Mother building.
  • The Adult Intensive Care Ward is approximately 5m from the Queen Elizabeth the Queen Mother building main lift bank.
  • Enter via the Queen Elizabeth the Queen Mother building entrance and proceed ahead past the main reception desk.
    Turn right into the lift lobby, and take a lift to the ninth floor.
    On exiting the lift, head for the door off the lift lobby with signage directing you to the Adult Intensive Care Ward reception.
  • Internally the most accessible route has step-free level access and a lift.
  • Some flooring along the route is shiny and patterned.
  • There are not resting areas along the route.
  • Wayfinding signage is provided.
  • Signage is clearly visible with high contrasting colours.
  • View more information on getting to and around the hospital (opens new tab).

Parking (South Wharf Road)

Entrance (Queen Elizabeth the Queen Mother Building)

  • This entrance is located at the front of the building, on South Wharf Road.
  • The approach to the entrance has uneven surfaces.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via a very easy slope at the entrance.
  • There are double automatic doors at this entrance.
  • The doors open by sliding.
  • The width of the opening is 152cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a low visual contrast.
  • There is a second set of double automatic doors .
  • The second set of doors open by sliding.
  • The width of the opening is 153cm.
  • There is a small lip on the threshold of the opening.
  • The second set of doors have a low visual contrast.
  • There is a push pad or push button to exit at a height of 124cm.
  • The height of the intercom at the second set of doors is 113cm.
  • There is step-free level access as you enter.
  • This entrance gives access to the ground floor of the Queen Elizabeth the Queen Mother Building.

Lift (Main Lift Bank)

  • The lift surveyed is located ahead and to the right past the reception as you enter via the main entrance.
  • The distance from the main entrance is 20m.
  • The most accessible route to the lift has step-free level access and doors permanently held open.
  • The ground to tenth floors are accessed by this lift.
  • The lift door has a medium visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have tactile markings and a high visual contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 130cm.
  • The internal dimensions of the lift are 145cm (width) x 272cm (depth).
  • The internal lift control buttons have tactile markings and a high visual contrast.
  • The majority of the internal controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a mirror to aid reversing, a hearing assistance alarm system, a visual floor indicator, an audible announcer and a list of floor services/facilities.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
  • There are other lifts available at this location which vary in size.
  • There are 7 lifts in total in this area.

Ward (Adult Intensive Care Ward)

  • Ward Information View
    • This is an intensive care ward.
    • This is a shared ward.
  • Location and Access View
    • There is no signage on or near the door.
    • There is step-free level access into this ward.
    • There is a buzzer at a height of 115cm.
    • There is a key fob/card reader at a height of 114cm.
    • The height of the hand sanitiser is 125cm.
    • There are double manual doors with a high visual contrast.
    • The doors open away from you.
    • The width of the opening is 124cm.
    • There is a push pad or push button to exit at a height of 124cm.
  • Getting Around View
    • There is step-free level access throughout.
    • Access throughout may include manual doors.
    • Some flooring is shiny.
    • The walls and floor have a high visual contrast.
    • There is no (or very little) background noise in this area.
    • Wayfinding signage is provided.
    • Signage is clearly visible with high contrasting colours.
    • Lighting levels were even at the time of the survey.
  • Facilities and Services View
    • Seating available on the ward includes: chairs without armrests.
    • There is a clearly signed portable hearing assistance system.
    • The hearing assistance system was tested and working at the time of the survey.
    • There is a relatives' room for the ward.
    • The following facilities are available for visitors: a washroom.
  • Visiting Hours View

Reception (Adult Intensive Care Ward)

  • The reception is located to the right from the Adult Intensive Care Ward entrance .
  • The distance from the Adult Intensive Care Ward entrance is 5m.
  • The most accessible route to reception has manual doors.
  • There is step-free level access to reception.
  • The height of the reception desk is 110cm.
  • There is a lowered section at the desk.
  • The height of the lowered section is 74cm.
  • The reception has glazed screens.
  • There is a clearly signed portable hearing assistance system.
  • The hearing assistance system was tested and working at the time of the survey.
  • There is no (or very little) background noise in this area.
  • Lighting levels were even at the time of the survey, with unshaded light sources.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: chairs without armrests.
  • Furniture available in this area includes: tables.
  • Some seating is fixed.

Room (Family Room)

  • The room is located off the reception waiting area, ahead past the reception desk and on the right.
  • The distance from the Adult Intensive Care Ward entrance is 15m.
  • The most accessible route to the room has manual doors and step-free level access.
  • There is no signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door opens inwards.
  • The width of the opening is 84cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The flooring is shiny.
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: chairs without armrests and chairs with armrests.
  • Furniture available in the room includes: tables.
  • Some seating is fixed.
  • The surface heights are not suitable for wheelchair users.
  • The clear underside space of the surfaces is not suitable for wheelchair users.
  • There is not a hearing assistance system.
  • Additional facilities/services include: a television with subtitles.
  • There is background noise in this room.
  • Lighting levels were even at the time of the survey, with unshaded light sources.
  • There is a chair with armrests that can be extended to a short bed/couch.

Bathroom with Adaptations (Shower Room)

  • Location and Access View
    • The bathroom surveyed is located to the left of the reception desk.
    • The distance from the Adult Intensive Care ward entrance is 5m.
    • The most accessible route to the bathroom has step-free level access and manual doors.
    • There is step-free level access into the bathroom.
    • There is pictorial and written text signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The width of the door opening is 84cm.
    • The door has a lever twist lock.
    • Internally the door has a high visual contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the bathroom are 257cm (width) x 220cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
    • The lateral transfer space is 178cm (from the side of the toilet pan).
    • There is a lever flush on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high visual contrast.
    • There is no dropdown rail for the toilet.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a medium visual contrast.
    • The toilet roll holder is 107cm from the floor.
    • The wash basin and taps cannot be reached when seated on the toilet.
    • The wash basin is 74cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin rails have a high visual contrast.
    • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
    • The soap dispenser has a high visual contrast.
    • The soap dispenser is 103cm from the floor.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a medium visual contrast.
    • The towel dispenser is 107cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The bathroom has a pedal bin.
    • There are multiple coat hooks.
    • The coat hooks are 161cm from the floor.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.
    • The bathroom has a wheel-in shower.
    • There is not room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
    • There is a fixed height shower head.
    • The shower controls are push.
    • There is a flip-down shower seat.
    • The shower seat is 48cm from the floor.
    • There is a pull cord emergency alarm for the shower, however it is not within 10cm from the floor.
    • The height of the flip-down baby change table is 84cm.