Skip to main content
The new name for DisabledGo

Search for accessible places to go

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Charles Pannett Ward

St Mary's Hospital, Praed Street, Paddington, London, W2 1NY

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Getting To (Charles Pannett Ward)

  • The most accessible route from the South Wharf Road parking has uneven surfaces, a dropped kerb and a very easy slope.
  • Access to Charles Pannett Ward is via the Queen Elizabeth the Queen Mother building entrance.
  • There is not a drop-off point at this entrance.
  • Charles Pannett Ward is located on the eighth floor of the Queen Elizabeth the Queen Mother building.
  • Charles Pannett Ward is approximately 20m from the main Queen Elizabeth the Queen Mother building lifts.
  • Enter via the Queen Elizabeth the Queen Mother building entrance and proceed ahead past the main reception desk.
    Turn right into the lift lobby and take a lift to the eighth floor.
    On exiting the lift, go through the doors signed to Charles Pannett Ward.
    The entrance to Charles Pannett Ward is ahead on the right.
  • Internally the most accessible route has doors permanently held open, step-free level access, manual doors and a lift.
  • Some flooring along the route is shiny and patterned.
  • There are not resting areas along the route.
  • Wayfinding signage is provided.
  • Signage is clearly visible with high contrasting colours.
  • View more information on getting to and around the hospital (opens new tab).

Parking (South Wharf Road)

Entrance (Queen Elizabeth the Queen Mother Building)

  • This entrance is located at the front of the building, on South Wharf Road.
  • The approach to the entrance has uneven surfaces.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via a very easy slope at the entrance.
  • There are double automatic doors at this entrance.
  • The doors open by sliding.
  • The width of the opening is 152cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a low visual contrast.
  • There is a second set of double automatic doors .
  • The second set of doors open by sliding.
  • The width of the opening is 153cm.
  • There is a small lip on the threshold of the opening.
  • The second set of doors have a low visual contrast.
  • There is a push pad or push button to exit at a height of 124cm.
  • The height of the intercom at the second set of doors is 113cm.
  • There is step-free level access as you enter.
  • This entrance gives access to the ground floor of the Queen Elizabeth the Queen Mother Building.

Lift (Main Lift Bank)

  • The lift surveyed is located ahead and to the right past the reception as you enter via the main entrance.
  • The distance from the main entrance is 20m.
  • The most accessible route to the lift has step-free level access and doors permanently held open.
  • The ground to tenth floors are accessed by this lift.
  • The lift door has a medium visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have tactile markings and a high visual contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 130cm.
  • The internal dimensions of the lift are 145cm (width) x 272cm (depth).
  • The internal lift control buttons have tactile markings and a high visual contrast.
  • The majority of the internal controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a mirror to aid reversing, a hearing assistance alarm system, a visual floor indicator, an audible announcer and a list of floor services/facilities.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
  • There are other lifts available at this location which vary in size.
  • There are 7 lifts in total in this area.

Ward (Charles Pannett Ward)

  • Ward Information View
    • This is a surgery and cancer ward.
    • This is a shared ward.
    • There are 4 bays available.
    • There are 4 side rooms available.
    • There are 20+ beds in total on the ward.
  • Location and Access View
    • There is pictorial and written text signage on or near the door.
    • There is step-free level access into this ward.
    • There is a buzzer at a height of 134cm.
    • There is a key fob/card reader at a height of 128cm.
    • There are double manual doors with a high visual contrast.
    • The doors open towards you.
    • The width of the opening is 146cm.
    • There is a push pad or push button to exit at a height of 122cm.
  • Getting Around View
    • There is step-free level access throughout.
    • Access throughout may include doors permanently held open.
    • The flooring is shiny.
    • The walls and floor visual contrast varies between low and high.
    • There is no (or very little) background noise in this area.
    • Wayfinding signage is provided.
    • Signage is clearly visible with high contrasting colours.
    • Lighting levels were even at the time of the survey, with unshaded light sources.
  • Reception / Nurses' Station View
    • The height of the desk is 121cm.
    • There is a lowered section at the desk.
    • The height of the lowered section is 90cm.
    • The desk has a television.
    • There is not a hearing assistance system.
  • Facilities and Services View
    • Seating available on the ward includes: chairs with armrests and chairs without armrests.
    • There is not a hearing assistance system.
    • The hoist is mobile.
    • There is a relatives' room for the ward.
    • The following facilities are available for patients: washrooms.
    • The nearest toilet with adaptations for visitors is located on the ground floor of the building, opposite the security office and round the corner.
  • Visiting Hours View

Toilet and Changing Facilities (Charles Pannett Ward)

Lounge

  • The lounge is located towards the end of the ward corridor, by Bay H.
  • There is step-free level access into the lounge.
  • There is a single manual door with a low visual contrast.
  • The door has a locked extension leaf.
  • The locked extension leaf can be opened on request .
  • The door opens inwards.
  • The width of the opening is 88cm.
  • Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
  • The walls and floor have a low visual contrast.
  • Seating available in the lounge includes: sofas, chairs without armrests and armchairs.
  • Furniture available in the lounge includes: tables.
  • The surface height of the tables is suitable for wheelchair users.
  • The clear height under the tables is suitable for wheelchair users.
  • There is no TV.
  • Lighting levels were even at the time of the survey.

Bathroom with Adaptations (Shower Room - Patient Bathroom H)

  • Location and Access View
    • The bathroom surveyed is located opposite Bay G.
    • The most accessible route to the bathroom has step-free level access and doors permanently held open.
    • There is step-free level access into the bathroom.
    • There is written text and pictorial signage on or near the door.
    • The door opens inwards and has a low visual contrast.
    • The width of the door opening is 87cm.
    • The door has a twist lock.
    • Internally the door has a low visual contrast.
    • There is not a grab rail on the internal door .
  • Dimensions and Features View
    • The dimensions of the bathroom are 278cm (width) x 240cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is not a lateral transfer space next to the toilet.
    • There is a lever flush on the right as you face the toilet.
    • There is a horizontal grab rail on the left as you face the toilet.
    • The horizontal grab rail has a high visual contrast.
    • There is no vertical grab rail for the toilet.
    • There is a dropdown rail on the right as you face the toilet.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 43cm from the floor.
    • The toilet seat has a low visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a medium visual contrast.
    • The toilet roll holder is 106cm from the floor.
    • The wash basin and taps cannot be reached when seated on the toilet.
    • The wash basin is 79cm from the floor.
    • The wash basin has a lever mixer tap.
    • There are no vertical grab rails at the wash basin.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a high visual contrast.
    • The soap dispenser is 92cm from the floor.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a medium visual contrast.
    • The towel dispenser is 107cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a full length mirror.
    • There is no shelf.
    • The bathroom has a sanitary bin and a clinical waste bin.
    • There is one coat hook.
    • The coat hook is 180cm from the floor.
    • The walls and floor have a high visual contrast.
    • Lighting levels were low at the time of the survey.
    • The bathroom has a wheel-in shower.
    • There is room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
    • There is an adjustable shower head which can also be detached.
    • The shower controls are lever mixer.
    • There is a shower seat.
    • The shower seat is 48cm from the floor.
    • There are grab rails for the shower.
    • The shower grab rails have a high visual contrast.