You are on Getting To (Children's Clinics). Skip to the next section.

Getting To (Children's Clinics)

• The most accessible route from the South Wharf Road parking has uneven surfaces, a very easy slope and a dropped kerb.
• Access to Children's Clinics is via the Queen Elizabeth the Queen Mother building entrance.
• There is not a drop-off point at this entrance.
• Children's Clinics is located on the sixth floor of the Queen Elizabeth the Queen Mother building.
• Children's Clinics is approximately 20m from the Queen Elizabeth the Queen Mother building main lift bank.
• Enter via the Queen Elizabeth the Queen Mother building entrance and proceed ahead past the main reception desk.
  Turn right into the lift lobby and take a lift to the sixth floor.
  On exiting the lift, continue down the corridor off the lift lobby, and the entrance to Children's Clinics is located ahead and on the left.
• Internally the most accessible route has a lift and step-free level access.
• Some flooring along the route is shiny and patterned.
• There are not resting areas along the route.
• Wayfinding signage is provided.
• Signage is clearly visible with high contrasting colours.
• View more information on getting to and around the hospital (opens new tab).

You are on Parking (South Wharf Road). Skip to the next section.

Parking (South Wharf Road)

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• Charges and Restrictions View
  • View information on parking policies/charges (opens new tab).
• Drop-off Point View
  • There is not a designated drop-off point available.
• On-street Parking View
  • On-street designated Blue Badge parking and standard parking is available.
  • The on-street designated Blue Badge parking bays are located on South Wharf Road.
  • The Blue Badge bays are clearly marked and signposted.

You are on Entrance (Queen Elizabeth the Queen Mother Building). Skip to the next section.

Entrance (Queen Elizabeth the Queen Mother Building)

• This entrance is located at the front of the building, on South Wharf Road.
• The approach to the entrance has uneven surfaces.
• The entrance area is clearly signed.
• There is a canopy or recess which provides weather protection at the entrance.
• There is step-free access via a very easy slope at the entrance.
• There are double automatic doors at this entrance.
• The doors open by sliding.
• The width of the opening is 152cm.
• There is a small lip on the threshold of the opening.
• The doors have a low visual contrast.
• There is a second set of double automatic doors .
• The second set of doors open by sliding.
• The width of the opening is 153cm.
• There is a small lip on the threshold of the opening.
• The second set of doors have a low visual contrast.
• There is a push pad or push button to exit at a height of 124cm.
• The height of the intercom at the second set of doors is 113cm.
• There is step-free level access as you enter.
• This entrance gives access to the ground floor of the Queen Elizabeth the Queen Mother Building.

You are on Lift (Main Lift Bank). Skip to the next section.

Lift (Main Lift Bank)

• The lift surveyed is located ahead and to the right past the reception as you enter via the main entrance.
• The distance from the main entrance is 20m.
• The most accessible route to the lift has step-free level access and doors permanently held open.
• The ground to tenth floors are accessed by this lift.
• The lift door has a medium visual contrast.
• The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
• The external lift control buttons have tactile markings and a high visual contrast.
• All of the external lift controls are at a suitable height for a wheelchair user.
• The lift door opening width is 130cm.
• The internal dimensions of the lift are 145cm (width) x 272cm (depth).
• The internal lift control buttons have tactile markings and a high visual contrast.
• The majority of the internal controls are at a suitable height for a wheelchair user.
• Internally the lift has: a mirror to aid reversing, a hearing assistance alarm system, a visual floor indicator, an audible announcer and a list of floor services/facilities.
• Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
• There are other lifts available at this location which vary in size.
• There are 7 lifts in total in this area.

You are on Entrance (Children's Clinics). Skip to the next section.

Entrance (Children's Clinics)

• This entrance is located on the sixth floor of the Queen Elizabeth the Queen Mother building.
• The entrance area is clearly signed.
• There is step-free level access at the entrance.
• There is a buzzer at a height of 120cm.
• There is a key fob/card reader at a height of 112cm.
• The height of the hand sanitiser is 123cm.
• There are double automatic doors at this entrance.
• The doors open towards you.
• The width of the opening is 147cm.
• The doors have a high visual contrast.
• There is a push pad or push button to exit at a height of 128cm.

You are on Department / Service (Children's Clinics). Skip to the next section.

Department / Service (Children's Clinics)

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• Location and Access View
  • Children's Clinics is located on the sixth floor of the Queen Elizabeth the Queen Mother building .
  • View information on opening times.
• Getting Around View
  • There is step-free level access throughout.
  • Access throughout may include doors permanently held open.
  • Some flooring is shiny.
  • The walls and floor have a high visual contrast.
  • There may be background noise in this area.
  • Wayfinding signage is provided.
  • Signage is clearly visible with high contrasting colours.
  • Lighting levels were even at the time of the survey, with unshaded light sources.
• Facilities and Services View
  • There are 10 consultation/medical rooms available.
  • Seating available in this area includes: chairs with armrests and chairs without armrests.
  • Furniture available in this area includes: coffee tables.
  • Some seating is fixed.
  • There is a clearly signed fixed hearing assistance system.
  • The hearing assistance system was tested and working at the time of the survey.
  • The hoist is mobile.
  • The following facilities are available for patients: toilets with adaptations.

You are on Toilet and Changing Facilities (Children's Clinics). Skip to the next section.

Toilet and Changing Facilities (Children's Clinics)

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• Toilet Facilities View
  • There are 2 toilets with adaptations.
  • Toilets with adaptations are located to the left from the department entrance.
  • The transfer space varies between left and right in the toilets with adaptations.
• Changing Places and Changing Facilities View
  • Parent and baby changing facilities are located at the end of the clinical area corridor, on the right, and in the toilet with adaptations off the main Children's Clinics waiting area.

You are on Reception (Children's Clinics). Skip to the next section.

Reception (Children's Clinics)

• The reception is located ahead from the Children's Clinics entrance .
• The distance from the Children's Clinics entrance is 5m.
• There is step-free level access to reception.
• The height of the reception desk is 98cm.
• There is a lowered section at the desk.
• The height of the lowered section is 77cm.
• The reception has patterned/distracting backgrounds and windows.
• There is a clearly signed fixed hearing assistance system.
• The hearing assistance system was tested and working at the time of the survey.
• There is no (or very little) background noise in this area.
• The flooring is shiny.
• Lighting levels were even at the time of the survey, with unshaded light sources.
• There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
• There is space for an assistance dog to rest in the seating area.
• Seating available in this area includes: chairs without armrests and chairs with armrests.
• Furniture available in this area includes: tables.
• Some seating is fixed.

You are on Seating Area (Rooms 11 to 15). Skip to the next section.

Seating Area (Rooms 11 to 15)

• The waiting area is along the clinical area corridor, by rooms 11 to 15.
• The most accessible route has step-free level access.
• There is step-free level access into this area.

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• Seating Area View
  • There is step-free level access throughout the seating area.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • The flooring is shiny.
  • Seating available in this area includes: chairs with armrests and chairs without armrests.
  • Some chairs are fixed.
  • There may be background noise in this area.
  • Lighting levels were even at the time of the survey.

You are on Seating Area (Rooms 18 to 21). Skip to the next section.

Seating Area (Rooms 18 to 21)

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• Location and Access View
  • The waiting area is along the clinical area corridor, by rooms 18 to 21.
  • The most accessible route has step-free level access.
  • There is step-free level access into this area.
• Seating Area View
  • There is step-free level access throughout the seating area.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is not space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • The flooring is shiny.
  • Seating available in this area includes: chairs without armrests.
  • Furniture available in this area includes: coffee tables.
  • The chairs and tables are fixed.
  • There is no (or very little) background noise in this area.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

You are on Seating Area (Phlebotomy Waiting Area). Skip to the next section.

Seating Area (Phlebotomy Waiting Area)

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• Location and Access View
  • The Phlebotomy waiting area is along the clinical area corridor, opposite the Phlebotomy room.
  • The most accessible route has step-free level access.
  • There is step-free level access into this area.
• Seating Area View
  • There is step-free level access throughout the seating area.
  • There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is not space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • The flooring is shiny.
  • Seating available in this area includes: chairs with armrests and chairs without armrests.
  • The chairs are fixed.
  • There is no (or very little) background noise in this area.
  • Lighting levels were even at the time of the survey.

You are on Consultation / Medical Room (Consultation Room). Skip to the next section.

Consultation / Medical Room (Consultation Room)

• There are 10 consultation/medical rooms available.
• The room surveyed was; 13.
• The room is located along the clinic area, on the left.
• The most accessible route to the room has step-free level access.
• There is numbered signage on or near the door.
• There is step-free level access into the room.
• The height of the hand sanitiser is 115cm.
• There is a single manual door with a low visual contrast.
• The door opens inwards.
• The width of the opening is 85cm.
• There is step-free level access throughout the room.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• The flooring is shiny.
• The walls and floor have a high visual contrast.
• The treatment table is free standing and height adjustable.
• The length of the treatment table is 186cm.
• Seating available in the room includes: chairs without armrests.
• Furniture available in the room includes: desks and tables.
• Some furniture is fixed.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this room.
• Lighting levels were even at the time of the survey, with unshaded light sources.

You are on Consultation / Medical Room (Phlebotomy Room). Skip to the next section.

Consultation / Medical Room (Phlebotomy Room)

• There is 1 consultation/medical room available.
• The room surveyed was; Phlebotomy Room.
• The room is located along the clinical area corridor, on the left.
• The most accessible route to the room has step-free level access.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• The height of the hand sanitiser is 115cm.
• There is a single manual door with a low visual contrast.
• The door opens inwards.
• The width of the opening is 85cm.
• There is step-free level access throughout the room.
• There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is not space for an assistance dog to rest.
• The flooring is shiny.
• The walls and floor have a high visual contrast.
• Seating available in the room includes: chairs without armrests.
• Furniture available in the room includes: desks.
• Some furniture is fixed.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this room.
• Lighting levels were even at the time of the survey, with unshaded light sources.

You are on Consultation / Medical Room (Ambulatory). Skip to the next section.

Consultation / Medical Room (Ambulatory)

• There are 3 consultation/medical rooms available.
• The room surveyed was; 10.
• The room is located along the clinical area corridor.
• The most accessible route to the room has step-free level access.
• There is numbered signage on or near the door.
• There is step-free level access into the room.
• The height of the hand sanitiser is 132cm.
• There is a single manual door with a high visual contrast.
• The door has a locked extension leaf.
• The locked extension leaf can be opened on request .
• The door opens inwards.
• The width of the opening is 86cm.
• There is step-free level access throughout the room.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• The walls and floor have a high visual contrast.
• The treatment table is free standing and height adjustable.
• The length of the treatment table is 215cm.
• Seating available in the room includes: chairs without armrests and armchairs.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this room.
• Lighting levels were even at the time of the survey.

You are on Consultation / Medical Room (Audiology Booth). Skip to the next section.

Consultation / Medical Room (Audiology Booth)

• There is 1 consultation/medical room available.
• The room surveyed was; Audiology Booth.
• The room is located at the end of the clinical area corridor .
• The most accessible route to the room has step-free level access.
• There is numbered signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a medium visual contrast.
• The door opens outwards.
• The width of the opening is 97cm.
• There is a second door immediately after the first, which opens inwards and has an open width of 97cm.
• There is step-free level access throughout the room.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• The walls and floor have a high visual contrast.
• Seating available in the room includes: chairs with armrests and chairs without armrests.
• Furniture available in the room includes: tables and desks.
• Some furniture is fixed.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this room.
• Lighting levels were even at the time of the survey.

You are on Parent and Baby Room / Feeding Room (Breast Feeding Room). Skip to the next section.

Parent and Baby Room / Feeding Room (Breast Feeding Room)

• The room surveyed is located at the end of the clinic area corridor, on the right .
• The distance from the Children's Clinics entrance is 60m.
• The most accessible route to the room has step-free level access.
• There is step-free level access into the room.
• There is written text and pictorial signage on or near the door.
• The door opens inwards and has a low visual contrast.
• The width of the door opening is 86cm.
• Internally the door has a medium visual contrast.
• The height of the baby change facility when in use is 89cm.
• There is an emergency alarm, a paper towel dispenser, a wash basin and a coat hook in the room.
• The wash basin has a lever mixer tap.
• The room has a pedal bin and a nappy/incontinence items bin.
• Seating available in the room includes: chairs with armrests.
• The walls and floor have a high visual contrast.
• Lighting levels were even at the time of the survey.

You are on Toilet with Adaptations (Children's Clinics Waiting Area - Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (Children's Clinics Waiting Area - Left Hand Transfer)

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• Location and Access View
  • The toilet surveyed is located to the left from the Children's Clinics entrance.
  • The distance from the Children's Clinics entrance is 5m.
  • The most accessible route to the toilet has step-free level access.
  • There is step-free level access into the facility.
  • There is pictorial and written text signage on or near the door.
  • The door opens inwards and has a low visual contrast.
  • The width of the door opening is 76cm.
  • The door has a twist lock.
  • Internally the door has a low visual contrast.
  • There is not a grab rail on the internal door.
• Dimensions and Features View
  • The dimensions of the cubicle are 217cm (width) x 220cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
  • The lateral transfer space is 147cm (from the side of the toilet pan).
  • There is a lever flush on the non-transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a high visual contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a high visual contrast.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a high visual contrast.
  • The toilet seat is 48cm from the floor.
  • The toilet seat has a high visual contrast.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a medium visual contrast.
  • The toilet roll holder is 84cm from the floor.
  • The wash basin and taps can be reached when seated on the toilet.
  • The wash basin is 72cm from the floor.
  • The wash basin has a lever mixer tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have a high visual contrast.
  • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
  • The soap dispenser has a high visual contrast.
  • The soap dispenser is 95cm from the floor.
  • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
  • The towel dispenser has a medium visual contrast.
  • The towel dispenser is 76cm from the floor.
  • There is not a hand dryer.
  • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
  • There is a full length mirror.
  • There is no shelf.
  • The cubicle has a sanitary bin and a clinical waste bin.
  • There are no coat hooks.
  • The height of the baby change facility when in use is 87cm.
  • The walls and floor have a high visual contrast.
  • Lighting levels were even at the time of the survey.