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Diabetes and Endocrine Centre

St Mary's Hospital, Praed Street, Paddington, London, W2 1NY

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Access Guide

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Getting To (Diabetes and Endocrine Centre)

  • The most accessible route from South Wharf Road on-street to the courtyard - entrance H has a slight ramp or slope, uneven surfaces and bollards.
  • Access to the Diabetes and Endocrine Centre is via the courtyard - entrance H.
  • There is not a drop-off point at this entrance.
  • The Diabetes and Endocrine Centre is located on the first floor, at the very end of the corridor on the right side of the Mint building.
  • The Diabetes and Endocrine Centre is approximately 80m from the Mint building lift.
  • Enter the Mint Building via the Courtyard - Entrance H and the Mint building lift is located on the left.
    Take the lift to the first floor.
    Exit the lift and turn right.
    Continue to the very end of the corridor and turn right.
    Follow the corridor, going up the slight slope and the Diabetes and Endocrine Centre entrance is located on the left.
    Go through this entrance, turn left and the department is located straight ahead.
  • Internally the most accessible route has a slight ramp or slope, doors permanently held open, manual doors and a lift.
  • Some flooring along the route is shiny.
  • There are resting areas along the route.
  • Wayfinding signage is provided.
  • Signage is clearly visible with high contrasting colours.
  • The following toilet facilities are available along the route; standard toilets.
  • View more information on getting to and around the hospital (opens new tab).
  • The gap from the footpath to access the courtyard is 93cm wide.

Parking (South Wharf Road)

Entrance (Courtyard - Entrance H)

  • This entrance is located off the Mint Building courtyard area between South Wharf Road and Winsland Street.
  • The approach to the entrance has uneven surfaces.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via ramp at the entrance.
  • The ramp has a slight gradient.
  • The ramp is between 75cm and 150cm wide with no handrails.
  • There is an intercom at a height of 136cm.
  • There is a single manual door at this entrance.
  • The door is permanently held open.
  • The width of the opening is 74cm.
  • There is a small lip on the threshold of the opening.
  • The door has a high visual contrast.
  • There is a push pad or push button to exit at a height of 140cm.
  • There is step-free level access as you enter.
  • This entrance gives access to the ground floor of the Mint Building.

Lift (Mint Building)

  • The lift surveyed is located to the left as you enter via Courtyard - Entrance H, between the Courtyard - Entrance H and the Winsland Street entrance.
  • The distance from the Courtyard - Entrance H is 2m.
  • The most accessible route to the lift has step-free level access.
  • The ground, first and second floors are accessed by this lift.
  • The lift door has a high visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have tactile markings and a high visual contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 114cm.
  • The internal dimensions of the lift are 170cm (width) x 109cm (depth).
  • The internal lift control buttons have tactile markings and a high visual contrast.
  • The majority of the internal controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a mirror to aid reversing, a hearing assistance alarm system, a visual floor indicator, an audible announcer and a list of floor services/facilities.
  • Lighting levels were low at the time of the survey.

Entrance (Diabetes and Endocrine Centre Corridor Entrance)

  • This entrance is located on the first floor, at the very end of the corridor on the right side of the Mint building.
  • The entrance area is clearly signed.
  • There is step-free access via ramp at the entrance.
  • The ramp has a slight gradient.
  • The ramp is over 150cm wide with no handrails.
  • There is an intercom at a height of 123cm.
  • There are double manual doors at this entrance.
  • The doors are permanently held open.
  • The width of the opening is 133cm.
  • The doors have a high visual contrast.
  • There is a push pad or push button to exit at a height of 135cm.
  • There is step-free level access as you enter.

Department / Service (Diabetes and Endocrine Centre)

  • Location and Access View
    • The Diabetes and Endocrine Centre is located on the first floor, at the very end of the corridor on the right side of the Mint building.
    • View information on opening times.
    • There is written text signage on or near the door.
    • There is step-free level access into this area.
    • There is a key fob/card reader at a height of 135cm.
    • The height of the hand sanitiser is 128cm.
    • There are double manual doors with a high visual contrast.
    • The doors are permanently held open.
    • The width of the opening is 161cm.
    • There is a push pad or push button to exit at a height of 137cm.
  • Getting Around View
    • There is step-free level access throughout.
    • Access throughout may include narrow walkways, doors permanently held open and manual doors.
    • The flooring is shiny.
    • The walls and floor have a high visual contrast.
    • There is no (or very little) background noise in this area.
    • Wayfinding signage is provided.
    • Signage is clearly visible with high contrasting colours.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • Facilities and Services View
    • There are 10 consultation/medical rooms available.
    • Seating available in this area includes: chairs without armrests and chairs with armrests.
    • Furniture available in this area includes: coffee tables.
    • Some seating and tables are fixed.
    • There is a clearly signed fixed hearing assistance system.
    • The hearing assistance system was tested and working at the time of the survey.
    • The following facilities are available for patients: a toilet with adaptations and standard toilets.

Toilet and Changing Facilities (Diabetes and Endocrine Centre)

  • Toilet Facilities View
    • There is 1 toilet with adaptations.
    • The toilet with adaptations is located at the rear of the reception waiting area.
    • The toilet with adaptations has a right hand transfer space.
    • The male and female step-free toilet facilities are located at the Diabetes and Endocrine Centre entrance.

Reception (Diabetes and Endocrine Centre)

  • The reception is located ahead as you enter the centre.
  • The distance from the Diabetes and Endocrine Centre entrance is 3m.
  • There is step-free level access to reception.
  • The height of the reception desk is 95cm.
  • The reception has glazed screens.
  • There is a clearly signed fixed hearing assistance system.
  • The hearing assistance system was tested and working at the time of the survey.
  • There is no (or very little) background noise in this area.
  • The flooring is shiny.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: chairs with armrests and chairs without armrests.
  • Furniture available in this area includes: coffee tables.
  • Some seating and tables are fixed.

Consultation / Medical Room (Consultation Room 3)

  • There are 10 consultation/medical rooms available.
  • The room surveyed was; Consultation Room 3.
  • The room is located on the right of the main department corridor.
  • The most accessible route to the room has step-free level access and doors permanently held open.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door opens inwards.
  • The width of the opening is 76cm.
  • There is step-free level access throughout the room.
  • Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: chairs without armrests.
  • Furniture available in the room includes: tables and desks.
  • Some furniture is fixed.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.

Consultation / Medical Room (Consultation Room 6)

  • There are 10 consultation/medical rooms available.
  • The room surveyed was; Consultation Room 6.
  • The room is located halfway along the department corridor, on the left.
  • The most accessible route to the room has step-free level access and doors permanently held open.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • The height of the hand sanitiser is 125cm.
  • There is a single manual door with a high visual contrast.
  • The door opens inwards.
  • The width of the opening is 75cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • Some flooring is shiny.
  • The walls and floor have a high visual contrast.
  • The treatment table is free standing and height adjustable.
  • The length of the treatment table is 187cm.
  • Seating available in the room includes: chairs without armrests.
  • Furniture available in the room includes: tables and desks.
  • Some furniture is fixed.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.

Consultation / Medical Room (Consultation Room 11)

  • There are 10 consultation/medical rooms available.
  • The room surveyed was; Consultation Room 11.
  • The room is located at the very end of the main department corridor, on the right.
  • The most accessible route to the room has step-free level access, doors permanently held open and narrow walkways.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • The height of the hand sanitiser is 130cm.
  • There is a single manual door with a high visual contrast.
  • The door opens inwards.
  • The width of the opening is 75cm.
  • There is step-free level access throughout the room.
  • Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • Some flooring is shiny.
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: chairs without armrests and chairs with armrests.
  • Furniture available in the room includes: tables and desks.
  • Some furniture is fixed.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.

Consultation / Medical Room (Foot Health - Bay 1)

  • There are 5 consultation/medical rooms available.
  • The room surveyed was; Bay 1.
  • The room is located along the corridor on the left side of the department.
  • The most accessible route to the room has step-free level access and manual doors.
  • There is step-free level access into the room.
  • The height of the hand sanitiser is 136cm.
  • The width of the opening is 141cm.
  • There is step-free level access throughout the room.
  • Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • Some flooring is shiny.
  • The walls and floor have a high visual contrast.
  • The treatment table is free standing and height adjustable.
  • The length of the treatment table is 175cm.
  • Seating available in the room includes: chairs without armrests.
  • Furniture available in the room includes: tables.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.

Consultation / Medical Room (Foot Health - Bay 5)

  • There are 5 consultation/medical rooms available.
  • The room surveyed was; Bay 5.
  • The room is located along the corridor on the left side of the department.
  • The most accessible route to the room has step-free level access and manual doors.
  • There is step-free level access into the room.
  • The height of the hand sanitiser is 132cm.
  • The width of the opening is 161cm.
  • There is step-free level access throughout the room.
  • Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • Some flooring is shiny.
  • The walls and floor have a high visual contrast.
  • The treatment table is free standing and height adjustable.
  • The length of the treatment table is 181cm.
  • Seating available in the room includes: chairs without armrests.
  • Furniture available in the room includes: tables.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.

Toilet with Adaptations (Right Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located at the rear of the reception’s waiting area.
    • The distance from the Diabetes and Endocrine Centre entrance is 10m.
    • The most accessible route to the toilet has step-free level access.
    • There is step-free level access into the facility.
    • There is pictorial signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The width of the door opening is 85cm.
    • The door has a lever twist lock.
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a high visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 174cm (width) x 216cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
    • The lateral transfer space is 94cm (from the side of the toilet pan).
    • There is a lever flush on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high visual contrast.
    • There is no vertical grab rail for the toilet.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a low visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a medium visual contrast.
    • The toilet roll holder is 98cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 72cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a high visual contrast.
    • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
    • The soap dispenser has a medium visual contrast.
    • The soap dispenser is 103cm from the floor.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a medium visual contrast.
    • The towel dispenser is 97cm from the floor.
    • There is a wall mounted hand dryer.
    • The hand dryer has a low visual contrast.
    • The hand dryer is 80cm from the floor.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a sanitary bin and a pedal bin.
    • There is one coat hook.
    • The coat hook is 108cm from the floor.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.