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Emergency Medical Admissions

St Mary's Hospital, Praed Street, Paddington, London, W2 1NY

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Access Guide

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Getting To (Emergency Medical Admissions)

  • The most accessible route from the South Wharf Road parking has a dropped kerb, uneven surfaces and a very easy slope.
  • Access to Emergency Medical Admissions is via the Queen Elizabeth the Queen Mother building entrance.
  • There is not a drop-off point at this entrance.
  • Emergency Medical Admissions is located on the first floor of the Queen Elizabeth the Queen Mother building.
  • Emergency Medical Admissions is approximately 25m from the Queen Elizabeth the Queen Mother building main lift bank.
  • Enter via the Queen Elizabeth the Queen Mother building entrance and proceed ahead past the main reception desk.
    Turn right into the lift lobby and take a lift to the first floor.
    On exiting the lift, follow the signs to the Emergency Department.
    Enter the Emergency Department and immediately turn left.
    The entrance to Emergency Medical Admissions is ahead.
  • Internally the most accessible route has step-free level access, manual doors and a lift.
  • Some flooring along the route is shiny and patterned.
  • There are resting areas along the route.
  • Wayfinding signage is provided.
  • Signage is clearly visible with high contrasting colours.
  • The following toilet facilities are available along the route; a toilet with adaptations (with left hand transfer).
  • View more information on getting to and around the hospital (opens new tab).

Parking (South Wharf Road)

Entrance (Queen Elizabeth the Queen Mother Building)

  • This entrance is located at the front of the building, on South Wharf Road.
  • The approach to the entrance has uneven surfaces.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via a very easy slope at the entrance.
  • There are double automatic doors at this entrance.
  • The doors open by sliding.
  • The width of the opening is 152cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a low visual contrast.
  • There is a second set of double automatic doors .
  • The second set of doors open by sliding.
  • The width of the opening is 153cm.
  • There is a small lip on the threshold of the opening.
  • The second set of doors have a low visual contrast.
  • There is a push pad or push button to exit at a height of 124cm.
  • The height of the intercom at the second set of doors is 113cm.
  • There is step-free level access as you enter.
  • This entrance gives access to the ground floor of the Queen Elizabeth the Queen Mother Building.

Lift (Main Lift Bank)

  • The lift surveyed is located ahead and to the right past the reception as you enter via the main entrance.
  • The distance from the main entrance is 20m.
  • The most accessible route to the lift has step-free level access and doors permanently held open.
  • The ground to tenth floors are accessed by this lift.
  • The lift door has a medium visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have tactile markings and a high visual contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 130cm.
  • The internal dimensions of the lift are 145cm (width) x 272cm (depth).
  • The internal lift control buttons have tactile markings and a high visual contrast.
  • The majority of the internal controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a mirror to aid reversing, a hearing assistance alarm system, a visual floor indicator, an audible announcer and a list of floor services/facilities.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
  • There are other lifts available at this location which vary in size.
  • There are 7 lifts in total in this area.

Entrance (Emergency Department - Internal)

  • This entrance is located on the first floor of the Queen Elizabeth the Queen Mother building.
  • The entrance area is clearly signed.
  • There is step-free level access at the entrance.
  • There are double manual doors at this entrance.
  • The doors open away from you.
  • The width of the opening is 140cm.
  • The doors have a high visual contrast.

Ward (Emergency Medical Admissions)

  • Ward Information View
    • This is an emergency medical ward.
    • This is a shared ward.
    • There are 5 bays available.
    • There are 17 side rooms available.
    • There are 17 beds in total on the ward.
  • Location and Access View
    • There is written text signage on or near the door.
    • There is step-free level access into this ward.
    • There is a buzzer at a height of 128cm.
    • There is a key fob/card reader at a height of 122cm.
    • The height of the hand sanitiser is 120cm.
    • There are double manual doors with a high visual contrast.
    • The doors open towards you.
    • The width of the opening is 132cm.
    • There is a push pad or push button to exit at a height of 119cm.
  • Getting Around View
    • There is step-free level access throughout.
    • Access throughout may include doors permanently held open.
    • The flooring is shiny.
    • The walls and floor have a high visual contrast.
    • There is no (or very little) background noise in this area.
    • Wayfinding signage is provided.
    • Signage is clearly visible with high contrasting colours.
    • Lighting levels were even at the time of the survey, with unshaded light sources.
  • Reception / Nurses' Station View
    • The height of the desk is 90cm.
    • There is not a lowered section at the desk.
    • The desk has glazed screens.
    • There is a clearly signed portable hearing assistance system.
    • The hearing assistance system was tested and working at the time of the survey.
  • Facilities and Services View
    • Seating available on the ward includes: chairs without armrests.
    • The hoist is mobile.
    • There is not a relatives' room for the ward.
    • The following facilities are available for patients: washrooms.
    • The nearest toilet with adaptations for visitors is located in the Emergency Department waiting area.
  • Visiting Hours View

Toilet and Changing Facilities

Bathroom with Adaptations (Shower Room 2)

  • Location and Access View
    • The bathroom surveyed is located along the Emergency Medical Admissions ward corridor .
    • The most accessible route to the bathroom has step-free level access.
    • There is step-free level access into the bathroom.
    • There is written text signage on or near the door.
    • The door opens inwards and has a high visual contrast.
    • The width of the door opening is 86cm.
    • The door has a lever twist lock.
    • Internally the door has a high visual contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the bathroom are 316cm (width) x 170cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is lateral transfer space on both sides of the toilet, however the left side is obstructed.
    • The lateral transfer space on the left is 136cm (from the side of the toilet pan).
    • The lateral transfer space on the right is 60cm (from the side of the toilet pan).
    • There is a lever flush on the right transfer side.
    • There is no horizontal grab rail for the toilet.
    • There is no vertical grab rail for the toilet.
    • There is a dropdown rail on the right as you face the toilet.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 44cm from the floor.
    • The toilet seat has a low visual contrast.
    • There is a wall mounted toilet roll holder which cannot be reached when seated on the toilet.
    • The toilet roll holder has a medium visual contrast.
    • The toilet roll holder is 124cm from the floor.
    • The wash basin and taps cannot be reached when seated on the toilet.
    • The wash basin is 72cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin rails have a high visual contrast.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a high visual contrast.
    • The soap dispenser is 106cm from the floor.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a high visual contrast.
    • The towel dispenser is 124cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The bathroom has a clinical waste bin.
    • There is one coat hook.
    • The coat hooks are 173cm from the floor.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.
    • The bathroom has a wheel-in shower.
    • There is room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
    • There is an adjustable shower head which can also be detached.
    • The shower controls are lever mixer.
    • There is a shower seat.
    • The shower seat is 45cm from the floor.
    • There is a grab rail for the shower.
    • The shower grab rail has a high visual contrast.
    • There is a pull cord emergency alarm for the shower, however it is not within 10cm from the floor.