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Lindo Imaging

St Mary's Hospital, Praed Street, Paddington, London, W2 1NY

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Access Guide

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Getting To (Lindo Imaging)

  • The most accessible route from the South Wharf Road parking has a dropped kerb, a very easy slope and uneven surfaces.
  • Access to Lindo Imaging is via the Queen Elizabeth the Queen Mother building entrance.
  • There is not a drop-off point at this entrance.
  • Lindo Imaging is located on the third floor of the Queen Elizabeth the Queen Mother building.
  • Lindo Imaging is approximately 15m from the Queen Elizabeth the Queen Mother building main lift bank.
  • Enter via the Queen Elizabeth the Queen Mother building entrance and proceed ahead past the main reception desk.
    Turn right into the lift lobby and take a lift to the third floor.
    On exiting the lift, take the corridor signed to Imaging (X-Ray).
    The entrance to Lindo Imaging is ahead on the left.
  • Internally the most accessible route has a lift and step-free level access.
  • Some flooring along the route is shiny and patterned.
  • There are not resting areas along the route.
  • Wayfinding signage is provided.
  • Signage is clearly visible with high contrasting colours.
  • View more information on getting to and around the hospital (opens new tab).

Parking (South Wharf Road)

Entrance (Queen Elizabeth the Queen Mother Building)

  • This entrance is located at the front of the building, on South Wharf Road.
  • The approach to the entrance has uneven surfaces.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via a very easy slope at the entrance.
  • There are double automatic doors at this entrance.
  • The doors open by sliding.
  • The width of the opening is 152cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a low visual contrast.
  • There is a second set of double automatic doors .
  • The second set of doors open by sliding.
  • The width of the opening is 153cm.
  • There is a small lip on the threshold of the opening.
  • The second set of doors have a low visual contrast.
  • There is a push pad or push button to exit at a height of 124cm.
  • The height of the intercom at the second set of doors is 113cm.
  • There is step-free level access as you enter.
  • This entrance gives access to the ground floor of the Queen Elizabeth the Queen Mother Building.

Lift (Main Lift Bank)

  • The lift surveyed is located ahead and to the right past the reception as you enter via the main entrance.
  • The distance from the main entrance is 20m.
  • The most accessible route to the lift has step-free level access and doors permanently held open.
  • The ground to tenth floors are accessed by this lift.
  • The lift door has a medium visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have tactile markings and a high visual contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 130cm.
  • The internal dimensions of the lift are 145cm (width) x 272cm (depth).
  • The internal lift control buttons have tactile markings and a high visual contrast.
  • The majority of the internal controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a mirror to aid reversing, a hearing assistance alarm system, a visual floor indicator, an audible announcer and a list of floor services/facilities.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
  • There are other lifts available at this location which vary in size.
  • There are 7 lifts in total in this area.

Department / Service (Lindo Imaging)

  • Location and Access View
    • Lindo Imaging is located on the third floor of the Queen Elizabeth the Queen Mother building .
    • View information on opening times.
    • There is written text signage on or near the door.
    • There is step-free level access into this area.
    • There are double manual doors with a high visual contrast.
    • The doors open towards you.
    • The width of the opening is 75cm.
  • Getting Around View
    • There is step-free level access throughout.
    • Access throughout may include manual doors.
    • The flooring is shiny.
    • The walls and floor have a low visual contrast.
    • There is no (or very little) background noise in this area.
    • Wayfinding signage is provided.
    • Signage is clearly visible with high contrasting colours.
    • Lighting levels were even at the time of the survey.
  • Facilities and Services View
    • There is 1 consultation/medical room available.
    • Seating available in this area includes: chairs with armrests.
    • Furniture available in this area includes: coffee tables.
    • There is not a hearing assistance system.
    • The hoist is mobile.
    • The following facilities are available for patients: a toilet with adaptations.
    • Lindo Imaging uses some imaging rooms from the main Imaging (X-Ray) department, located opposite this department.

Toilet and Changing Facilities (Lindo Imaging)

  • Toilet Facilities View
    • There is 1 toilet with adaptations.
    • The toilet with adaptations is located in the changing room ahead on the left from the Lindo Imaging entrance.
    • The toilet with adaptations has a left hand transfer space.
  • Changing Places and Changing Facilities View
    • Standard changing facilities are located ahead on the left from the Lindo Imaging entrance.

Reception (Lindo Imaging)

  • The reception is located ahead from the Lindo Imaging entrance .
  • The distance from the Lindo Imaging entrance is 10m.
  • The most accessible route to reception has manual doors.
  • There is step-free level access to reception.
  • The height of the reception desk is 115cm.
  • There is a lowered section at the desk.
  • The height of the lowered section is 76cm.
  • The reception has windows.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this area.
  • The flooring is shiny.
  • Lighting levels were even at the time of the survey, with unshaded light sources.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: chairs with armrests.
  • Furniture available in this area includes: coffee tables.

Standard Changing Room

  • The changing room surveyed is located ahead on the left from the Lindo Imaging entrance.
  • The distance from the Lindo Imaging entrance is 10m.
  • The most accessible route to the changing room has step-free level access.
  • There is step-free level access into the changing room.
  • The door opens inwards and has a high visual contrast.
  • The width of the door opening is 84cm.
  • Internally the door has a high visual contrast.
  • Facilities in the changing room include: a chair/stool and a locker.
  • Additional features include: a full length mirror and coat hooks.
  • The walls and floor have a high visual contrast.
  • Lighting levels were even at the time of the survey.

Imaging Room (Ultrasound)

  • The room surveyed was; Ultrasound.
  • The room is located ahead then to the right from the Lindo Imaging entrance .
  • The most accessible route to the room has step-free level access.
  • Imaging Room View
    • There is no signage on or near the door.
    • There is step-free level access into the room.
    • There is a single manual door with a low visual contrast.
    • The door has a locked extension leaf.
    • The locked extension leaf can be opened on request.
    • The door opens inwards.
    • The width of the opening is 86cm.
    • There is step-free level access throughout the room.
    • Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • The flooring is shiny.
    • The walls and floor have a high visual contrast.
    • The treatment table is free standing and height adjustable.
    • The length of the treatment table is 180cm.
    • Seating available in the room includes: chairs with armrests.
    • Furniture available in the room includes: desks.
    • Some furniture is fixed.
    • There is not a hearing assistance system.
    • There is no (or very little) background noise in this room.
    • Lighting levels were even at the time of the survey.
    • Lighting levels are adjustable.

Imaging Room (X-ray)

  • The room surveyed was; General 4.
  • The room is located to the left of the reception counter.
  • The most accessible route to the room has step-free level access.
  • Imaging Room View
    • There is written text signage on or near the door.
    • There is step-free level access into the room.
    • There is a single manual door with a high visual contrast.
    • The door has a locked extension leaf.
    • The locked extension leaf can be opened on request .
    • The door opens inwards.
    • The width of the opening is 83cm.
    • There is step-free level access throughout the room.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • The walls and floor have a high visual contrast.
    • The treatment table is free standing and height adjustable.
    • The length of the treatment table is 200cm.
    • Seating available in the room includes: chairs without armrests.
    • Some furniture is fixed.
    • There is not a hearing assistance system.
    • There is no (or very little) background noise in this room.
    • Lighting levels were even at the time of the survey.
    • Lighting levels are adjustable.
    • This room is used by both the Imaging (X-ray) department and Lindo Imaging.

Imaging Room (CT Scanning)

  • The room surveyed was; CT.
  • The room is located to the left from the Imaging reception .
  • The most accessible route to the room has step-free level access.
  • Changing Room View
    • There is step-free level access into the changing room.
    • The door opens inwards and has a high visual contrast.
    • The width of the opening is 77cm.
    • Internally the door has a high visual contrast.
    • There is a twist lock.
    • The dimensions of the changing room are 125cm (width) x 133cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a seated bench available.
    • The seat/chair is 54cm from the floor.
    • There is no assistance bell.
    • There is no emergency alarm.
    • There is a mirror.
    • There are multiple coat hooks.
    • The coat hooks are 163cm from the floor.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.
  • Imaging Room View
    • There is written text signage on or near the door.
    • There is step-free level access into the room.
    • There is a single manual door with a low visual contrast.
    • The door opens inwards.
    • The width of the opening is 76cm.
    • There is step-free level access throughout the room.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • The walls and floor have a high visual contrast.
    • The treatment table is free standing and height adjustable.
    • The length of the treatment table is 300cm.
    • Seating available in the room includes: chairs with armrests.
    • There is not a hearing assistance system.
    • There is no (or very little) background noise in this room.
    • Lighting levels were even at the time of the survey.
    • This room is used by both the Imaging (X-ray) department and Lindo Imaging.

Toilet with Adaptations (Left Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located in the changing room ahead on the left from the Lindo Imaging entrance.
    • The distance from the Lindo Imaging entrance is 10m.
    • The most accessible route to the toilet has step-free level access and manual doors.
    • There is step-free level access into the facility.
    • There is no signage on or near the door.
    • The door opens inwards and has a medium visual contrast.
    • The width of the door opening is 78cm.
    • The door has a twist lock.
    • Internally the door has a medium visual contrast.
    • There is a grab rail on the internal door with a high visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 170cm (width) x 187cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
    • The lateral transfer space is 98cm (from the side of the toilet pan).
    • There is a spatula flush on the non-transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high visual contrast.
    • There is no vertical grab rail for the toilet.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a medium visual contrast.
    • The toilet roll holder is 95cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 72cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a high visual contrast.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a medium visual contrast.
    • The soap dispenser is 83cm from the floor.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a medium visual contrast.
    • The towel dispenser is 119cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a sanitary bin and a pedal bin.
    • There are no coat hooks.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.