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Rowland's Pharmacy

St Mary's Hospital, Praed Street, Paddington, London, W2 1NY

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Access Guide

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Getting To (Rowland's Pharmacy)

  • The most accessible route from the South Wharf Road parking has a very easy slope, a dropped kerb and uneven surfaces.
  • Access to Rowland's Pharmacy is via the Queen Elizabeth the Queen Mother building entrance.
  • There is not a drop-off point at this entrance.
  • Rowland's Pharmacy is located on the ground floor of the Queen Elizabeth the Queen Mother building.
  • Rowland's Pharmacy is approximately 10m from the Queen Elizabeth the Queen Mother building entrance.
  • On entering the Queen Elizabeth the Queen Mother building entrance, turn right.
    The pharmacy is ahead.
  • Internally the most accessible route has step-free level access.
  • Some flooring along the route is shiny and patterned.
  • There are resting areas along the route.
  • Wayfinding signage is provided.
  • Signage is clearly visible with high contrasting colours.
  • The following toilet facilities are available along the route; a toilet with adaptations (with left hand transfer).
  • View more information on getting to and around the hospital (opens new tab).

Parking (South Wharf Road)

Entrance (Queen Elizabeth the Queen Mother Building)

  • This entrance is located at the front of the building, on South Wharf Road.
  • The approach to the entrance has uneven surfaces.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via a very easy slope at the entrance.
  • There are double automatic doors at this entrance.
  • The doors open by sliding.
  • The width of the opening is 152cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a low visual contrast.
  • There is a second set of double automatic doors .
  • The second set of doors open by sliding.
  • The width of the opening is 153cm.
  • There is a small lip on the threshold of the opening.
  • The second set of doors have a low visual contrast.
  • There is a push pad or push button to exit at a height of 124cm.
  • The height of the intercom at the second set of doors is 113cm.
  • There is step-free level access as you enter.
  • This entrance gives access to the ground floor of the Queen Elizabeth the Queen Mother Building.

Department / Service (Rowland's Pharmacy)

  • Location and Access View
    • Rowland's Pharmacy is located on the ground floor of the Queen Elizabeth the Queen Mother building.
    • View information on opening times.
    • There is step-free level access into this area.
    • The width of the opening is 240cm.
  • Getting Around View
    • There is step-free level access throughout.
    • The walls and floor have a high visual contrast.
    • There may be background noise in this area.
    • Wayfinding signage is provided.
    • Signage is clearly visible with high contrasting colours.
    • Lighting levels were even at the time of the survey, with unshaded light sources.
  • Facilities and Services View
    • There is 1 consultation/medical room available.
    • Seating available in this area includes: chairs without armrests.
    • The seating is fixed.
    • The hearing assistance system could not be tested at the time of the survey.
    • The nearest toilet with adaptations is located on the ground floor of the building, opposite the security office and round the corner.
    • This is the Paediatric and Emergency Department pharmacy only.
      All other prescriptions should be collected from the Main Outpatients Pharmacy.

Counter (Prescription Hand In)

  • The counter is located ahead from the pharmacy entrance.
  • The distance from the pharmacy entrance is 5m.
  • There is step-free level access to the counter.
  • The height of the counter is 102cm.
  • There is not a lowered section at the counter.
  • The counter has glazed screens.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this area.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

Counter (Prescription Collection)

  • The counter is located ahead from the pharmacy entrance.
  • The distance from the pharmacy entrance is 3m.
  • There is step-free level access to the counter.
  • The height of the counter is 102cm.
  • There is not a lowered section at the counter.
  • The counter has glazed screens.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this area.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

Seating Area

  • The seating area is immediately in front of the pharmacy, in the Queen Elizabeth the Queen Mother building lobby.
  • The most accessible route has step-free level access.
  • There is step-free level access into this area.
  • There is step-free level access throughout the seating area.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor visual contrast varies between low and high.
  • The flooring is shiny.
  • Seating available in this area includes: chairs without armrests.
  • The chairs are fixed.
  • There may be background noise in this area.
  • Lighting levels were even at the time of the survey, with unshaded light sources.