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Sexual Health and GUM Clinic

St Mary's Hospital, Praed Street, Paddington, London, W2 1NY

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Access Guide

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Getting To (Sexual Health and GUM Clinic)

  • The most accessible route from the Winsland Street parking has a dropped kerb, uneven surfaces, a pedestrian crossing, a slight ramp or slope and bollards.
  • Access to the Sexual Health and GUM Clinic is via the Jefferiss Building entrance.
  • There is not a drop-off point at this entrance.
  • The Sexual Health and GUM Clinic is located on the ground floor of the Jefferiss Building.
  • The Sexual Health and GUM Clinic is approximately 5m from the Jefferiss Building entrance.
  • Enter via the Jefferiss Building entrance, turn left and the entrance to the Sexual Health and GUM Clinic is located ahead.
  • Internally the most accessible route has step-free level access.
  • Some flooring along the route is shiny.
  • There are not resting areas along the route.
  • Wayfinding signage is not provided.
  • View more information on getting to and around the hospital (opens new tab).

Parking (Winsland Street)

Entrance (Jefferiss Building Entrance)

  • This entrance is located at the front of the building, along Winsland Mews.
  • The approach to the entrance has bollards and uneven surfaces.
  • The entrance area is clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via slope at the entrance.
  • The slope has a slight gradient.
  • There is a key fob/card reader at a height of 140cm.
  • There is an intercom at a height of 146cm.
  • There are double automatic doors at this entrance.
  • The doors are permanently held open.
  • The width of the opening is 100cm.
  • The doors have a low visual contrast.
  • There is a push pad or push button to exit at a height of 118cm.
  • There is a second set of double automatic doors .
  • The second set of doors open towards you.
  • The width of the opening is 130cm.
  • There is a small lip on the threshold of the opening.
  • The second set of doors have a low visual contrast.
  • There is step-free level access as you enter.

Entrance (Sexual Health and GUM Clinic Entrance)

  • This entrance is located to the left as you enter the Jefferiss Building.
  • The entrance area is not clearly signed.
  • There is step-free level access at the entrance.
  • The height of the hand sanitiser is 111cm.
  • There is a single manual door at this entrance.
  • The door has a locked extension leaf.
  • The locked extension leaf can be opened on request.
  • The door is permanently held open.
  • The width of the opening is 77cm.
  • The door has a low visual contrast.

Department / Service (Sexual Health and GUM Clinic)

  • Location and Access View
  • Getting Around View
    • There is step-free level access throughout.
    • Access throughout may include narrow walkways and doors permanently held open.
    • The flooring is shiny.
    • The walls and floor have a high visual contrast.
    • There is no (or very little) background noise in this area.
    • Wayfinding signage is provided.
    • Signage is clearly visible with high contrasting colours.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • Facilities and Services View
    • There are 10 consultation/medical rooms available.
    • Seating available in this area includes: chairs with armrests and chairs without armrests.
    • Furniture available in this area includes: tables and coffee tables.
    • There is a clearly signed fixed hearing assistance system.
    • The hearing assistance system was tested and working at the time of the survey.
    • The following facilities are available for patients: a toilet with adaptations and standard toilets.

Toilet and Changing Facilities (Sexual Health and GUM Clinic)

  • Toilet Facilities View
    • There is 1 toilet with adaptations.
    • The toilet with adaptations is located to the right as you enter the clinic.
    • The toilet with adaptations has a right hand transfer space.
    • The male step-free toilet facilities are located at the very end of the corridor at the rear of the clinic, through the male waiting area.
    • The female step-free toilet facilities are located at the very end of the corridor on the left side of the clinic, through the female waiting area.
  • Changing Places and Changing Facilities View
    • Parent and baby changing facilities are located within the toilet with adaptations.

Reception (Sexual Health and GUM Clinic Reception)

  • The reception is located ahead as you enter the clinic.
  • The distance from the Sexual Health and GUM Clinic entrance is 4m.
  • There is step-free level access to reception.
  • The height of the reception desk is 76cm.
  • The reception has glazed screens.
  • There is a clearly signed fixed hearing assistance system.
  • The hearing assistance system was tested and working at the time of the survey.
  • There is no (or very little) background noise in this area.
  • The flooring is shiny.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: chairs with armrests and chairs without armrests.
  • Furniture available in this area includes: coffee tables.

Seating Area (Female Waiting Area)

  • Location and Access View
    • The female waiting area is located along the corridor on the left side of the clinic.
    • The most accessible route has step-free level access.
    • There is step-free level access into this area.
    • There is a single manual door with a high visual contrast.
    • The door has a locked extension leaf.
    • The locked extension leaf can be opened on request .
    • The door is permanently held open.
    • The width of the opening is 77cm.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • The walls and floor have a high visual contrast.
    • The flooring is shiny.
    • Seating available in this area includes: chairs without armrests.
    • Furniture available in this area includes: coffee tables.
    • The surface height of the tables is not suitable for wheelchair users.
    • The clear height under the tables is not suitable for wheelchair users.
    • There is no (or very little) background noise in this area.
    • Lighting levels were even at the time of the survey.

Seating Area (Fast Track Waiting Area)

  • Location and Access View
    • The fast track waiting area is located halfway along the corridor ahead as you enter clinic.
    • The most accessible route has step-free level access.
    • There is step-free level access into this area.
    • There is a single manual door with a high visual contrast.
    • The door has a locked extension leaf.
    • The locked extension leaf can be opened on request .
    • The door is permanently held open.
    • The width of the opening is 72cm.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • The walls and floor have a high visual contrast.
    • The flooring is shiny.
    • Seating available in this area includes: chairs without armrests.
    • Furniture available in this area includes: tables and coffee tables.
    • The surface height of the tables is not suitable for wheelchair users.
    • The clear height under the tables is not suitable for wheelchair users.
    • There is no (or very little) background noise in this area.
    • Lighting levels were even at the time of the survey.

Seating Area (Male Waiting Area)

  • Location and Access View
    • The male waiting area is located at the very end of the corridor ahead as you enter clinic.
    • The most accessible route has doors permanently held open and step-free level access.
    • There is step-free level access into this area.
    • There is a single manual door with a high visual contrast.
    • The door has a locked extension leaf.
    • The locked extension leaf can be opened on request .
    • The door is permanently held open.
    • The width of the opening is 77cm.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • The walls and floor have a high visual contrast.
    • The flooring is shiny.
    • Seating available in this area includes: chairs without armrests.
    • Furniture available in this area includes: coffee tables.
    • The surface height of the tables is not suitable for wheelchair users.
    • The clear height under the tables is not suitable for wheelchair users.
    • There is no (or very little) background noise in this area.
    • Lighting levels were even at the time of the survey.

Consultation / Medical Room (Clinic Room 5)

  • There are 10 consultation/medical rooms available.
  • The room surveyed was; Clinic Room 5.
  • The room is located at the rear of the clinic, within the male waiting area.
  • The most accessible route to the room has doors permanently held open and step-free level access.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • The height of the hand sanitiser is 115cm.
  • There is a single manual door with a high visual contrast.
  • The door opens inwards.
  • The width of the opening is 76cm.
  • There is step-free level access throughout the room.
  • Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • Some flooring is shiny.
  • The walls and floor have a low visual contrast.
  • Seating available in the room includes: chairs without armrests.
  • Furniture available in the room includes: desks.
  • The furniture is fixed.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.

Consultation / Medical Room (Clinic Room 6)

  • There are 10 consultation/medical rooms available.
  • The room surveyed was; Clinic Room 6.
  • The room is located at the rear of the clinic, within the male waiting area.
  • The most accessible route to the room has step-free level access and doors permanently held open.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • The height of the hand sanitiser is 107cm.
  • There is a single manual door with a high visual contrast.
  • The door opens inwards.
  • The width of the opening is 76cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • Some flooring is shiny.
  • The walls and floor have a low visual contrast.
  • The treatment table is free standing and height adjustable.
  • The length of the treatment table is 145cm.
  • Seating available in the room includes: chairs without armrests and height adjustable chairs.
  • Furniture available in the room includes: tables.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Consultation / Medical Room (Clinic Room 9)

  • There are 10 consultation/medical rooms available.
  • The room surveyed was; Clinic Room 9.
  • The room is located on the right side of the fast track waiting area.
  • The most accessible route to the room has doors permanently held open and step-free level access.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • The height of the hand sanitiser is 120cm.
  • There is a single manual door with a high visual contrast.
  • The door opens inwards.
  • The width of the opening is 77cm.
  • There is step-free level access throughout the room.
  • Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • Some flooring is shiny.
  • The walls and floor have a high visual contrast.
  • The treatment table is free standing and height adjustable.
  • The length of the treatment table is 140cm.
  • Seating available in the room includes: chairs without armrests.
  • Furniture available in the room includes: tables and desks.
  • Some furniture is fixed.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Consultation / Medical Room (Clinic Room 19)

  • There are 10 consultation/medical rooms available.
  • The room surveyed was; Clinic Room 19.
  • The room is located at the very end of the corridor on the left side of the clinic.
  • The most accessible route to the room has doors permanently held open, step-free level access and narrow walkways.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door opens inwards.
  • The width of the opening is 72cm.
  • There is step-free level access throughout the room.
  • Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • Some flooring is shiny.
  • The walls and floor have a high visual contrast.
  • The treatment table is free standing and height adjustable.
  • The length of the treatment table is 180cm.
  • Seating available in the room includes: chairs without armrests.
  • Furniture available in the room includes: desks and tables.
  • Some furniture is fixed.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.

Toilet with Adaptations (Right Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located to the right as you enter the clinic.
    • The distance from the Sexual Health and GUM Clinic entrance is 8m.
    • The most accessible route to the toilet has narrow walkways and step-free level access.
    • There is step-free level access into the facility.
    • There is pictorial and written text signage on or near the door.
    • The door opens outwards and has a low visual contrast.
    • The width of the door opening is 86cm.
    • The door has a twist lock.
    • Internally the door has a low visual contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the cubicle are 220cm (width) x 160cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
    • The lateral transfer space is 118cm (from the side of the toilet pan).
    • There is a lever flush on the transfer side.
    • There is no horizontal grab rail for the toilet.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a low visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a low visual contrast.
    • The toilet seat is 44cm from the floor.
    • The toilet seat has a low visual contrast.
    • There is a wall mounted toilet roll holder which cannot be reached when seated on the toilet.
    • The toilet roll holder has a medium visual contrast.
    • The toilet roll holder is 109cm from the floor.
    • The wash basin and taps cannot be reached when seated on the toilet.
    • The wash basin is 81cm from the floor.
    • The wash basin has a lever tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a low visual contrast.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a high visual contrast.
    • The soap dispenser is 107cm from the floor.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a medium visual contrast.
    • The towel dispenser is 112cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a sanitary bin and a pedal bin.
    • There are no coat hooks.
    • The height of the baby change facility when in use is 78cm.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.
    • A key is needed to use this toilet. This can be obtained from the reception.