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St Mary's Hospital - Main Outpatients Building

Praed Street, Paddington, London, W2 1NY

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Access Guide

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Overview (St Mary's Hospital - Main Outpatients Building)

  • About View
    • Services available in the venue include: Outpatients Pharmacy, Phlebotomy, Medical Photography, Surgical Outpatients, Antenatal Clinic, and the Ear, Nose and Throat Clinic.
    • View information on opening times.
  • Parking and Public Transport View
  • Getting In and Around View
    • There is step-free level access at the most accessible entrance.
    • There are two entrances into the building.
      The most accessible entrance is at the rear of the building. It has step-free level access and two sets of automatic doors.
      The front entrance has a steep slope in front and one set of automatic doors.
      Both entrances give access to the ground floor waiting area of the Main Outpatients building.
    • There is step-free level access throughout, this may include the use of a lift.
    • Access throughout may include doors permanently held open.
    • The ground, first and second floors can be accessed via a standard lift and stairs.
  • Getting Help and Assistance View
    • There is seating available.
    • There is a fixed hearing assistance system.
    • There is not a water bowl available for assistance dogs.
    • There is not a designated assistance dog spending area.
    • Additional facilities/services include: Wi-Fi.

Toilet and Changing Facilities (St Mary's Hospital - Main Outpatients Building)

  • Toilet Facilities View
    • There are 2 toilets with adaptations.
    • Toilets with adaptations are located on the ground floor, by the front entrance.
    • The transfer space varies between left and right in the toilets with adaptations.
    • The male and female step-free toilet facilities are located off the main waiting area on the ground floor.
  • Changing Places and Changing Facilities View
    • Parent and baby changing facilities are located in the toilet with adaptations with right hand transfer, located ahead from the accessible entrance, on the right by the Main Outpatients building front entrance.

Parking (Winsland Street)

Entrance (Main Outpatients Building - Accessible Entrance)

  • This entrance is located at the rear of the Main Outpatients building.
  • The approach to the entrance has uneven surfaces.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • The height of the hand sanitiser is 120cm.
  • There are double automatic doors at this entrance.
  • The doors open towards you.
  • There is a push pad at a height of 104cm.
  • The width of the opening is 138cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a high visual contrast.
  • There is a second set of double automatic doors .
  • The second set of doors open towards you.
  • The width of the opening is 152cm.
  • There is a small lip on the threshold of the opening.
  • The second set of doors have a high visual contrast.

Getting Around (Main Outpatients)

  • There is step-free level access throughout all areas.
  • Access throughout may include doors permanently held open.
  • Some flooring is shiny and patterned.
  • There is a high visual contrast between the walls and floor in all areas.
  • There is background noise in some areas of the venue.
  • Wayfinding signage is provided.
  • Signage is clearly visible with high contrasting colours.
  • The colour, design and typeface of signs is consistent throughout.
  • Seating available in the walkways includes: chairs with armrests and chairs without armrests.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

Reception (Main Outpatients Building - Ground Floor)

  • The reception is located ahead then to the right from the accessible entrance.
  • The distance from the Main Outpatients building accessible entrance is 10m.
  • There is step-free level access to reception.
  • The height of the reception desk is 76cm.
  • The reception has glazed screens.
  • There is a clearly signed fixed hearing assistance system.
  • The hearing assistance system was tested and working at the time of the survey.
  • There may be background noise in this area.
  • The flooring is shiny and patterned.
  • Lighting levels were even at the time of the survey, with unshaded light sources.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: chairs with armrests and chairs without armrests.
  • Furniture available in this area includes: coffee tables.
  • The seating and tables are fixed.

Lift (Main Outpatients Building - Lift OPD 2)

  • The lift surveyed is located ahead from the accessible entrance, on the right in the ground floor waiting area.
  • The distance from the Main Outpatients building accessible entrance is 5m.
  • The most accessible route to the lift has step-free level access.
  • The ground, first and second floors are accessed by this lift.
  • The lift door has a high visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have tactile markings.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 115cm.
  • The internal dimensions of the lift are 146cm (width) x 219cm (depth).
  • The internal lift control buttons have tactile markings and a high visual contrast.
  • All of the internal lift controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a mirror to aid reversing, a hearing assistance alarm system, a visual floor indicator and an audible announcer.
  • Lighting levels were even at the time of the survey.
  • There are other lifts available at this location which vary in size.

Stairs (Main Outpatients Building)

  • The stairs surveyed are located ahead from the accessible entrance, on the right.
  • The ground, first and second floors can be accessed by these stairs.
  • There are 20 steps between floors.
  • The steps are clearly marked and have handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails do not extend horizontally beyond the first and last step.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 17cm.
  • The depth of the steps is between 30cm and 45cm.
  • Lighting levels were even at the time of the survey.

Toilet with Adaptations (Ground Floor - Right Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located ahead from the accessible entrance, on the right by the Main Outpatients building front entrance.
    • The distance from the Main Outpatients building accessible entrance is 25m.
    • The most accessible route to the toilet has step-free level access and doors permanently held open.
    • There is step-free level access into the facility.
    • There is pictorial and written text signage on or near the door.
    • The door opens outwards and has a low visual contrast.
    • The width of the door opening is 88cm.
    • The door has a locking handle.
    • Internally the door has a low visual contrast.
    • There is a grab rail on the internal door with a high visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 150cm (width) x 218cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
    • The lateral transfer space is 79cm (from the side of the toilet pan).
    • There is a lever flush on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a low visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a medium visual contrast.
    • The toilet roll holder is 105cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 72cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a high visual contrast.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a medium visual contrast.
    • The soap dispenser is 92cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a high visual contrast.
    • The hand dryer is 121cm from the floor.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a sanitary bin and a pedal bin.
    • There are no coat hooks.
    • The height of the baby change facility when in use is 89cm.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.
    • There is a similar toilet with adaptations with left hand transfer (without baby change) next to this one.