Skip to main content
The new name for DisabledGo

Search for accessible places to go

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

St Mary's Hospital - Paterson Building

Praed Street, Paddington, London, W2 1NY

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Overview (Paterson Building)

  • About View
    • This is a surgical innovation centre with multiple services available.
    • Services available in the venue include: Rapid Access Frailty Unit, Same Day Emergency Care, Paterson Ward, Surgical Assessment Unit, Breast Imaging, Surgical Innovation Centre Theatres.
    • View information on opening times
  • Parking and Public Transport View
  • Getting In and Around View
    • There is step-free access via ramp at the most accessible entrance.
    • There are 2 entrances into the building.
      The main entrance has a steep ramp and automatic doors and the side entrance has a slight ramp and manual doors.
      The main entrance at the front of the building is used to access the reception.
    • There is step-free level access throughout, this may include the use of a lift.
    • Access throughout may include doors permanently held open.
    • The ground, first, second, third and fourth floors can be accessed via a standard lift and stairs.
    • There are no toilet facilities.
  • Getting Help and Assistance View
    • There is seating available.
    • There is a portable hearing assistance system.
    • You can borrow or hire the following equipment: a manual wheelchair.
    • British Sign Language interpreters can be provided on request.
    • Documents are available in the following formats: Braille (on request), large print (on request) and different languages (on request).
    • There is a water bowl available for assistance dogs.
    • There is not a designated assistance dog spending area.
    • Additional facilities/services include: phone charging points and Wi-Fi.
    • Staff receive the following training: disability awareness training.

Parking (Blue Badge Holders and Drop Off Point Only)

  • Car Park View
    • The car park is located in front of the Paterson Building.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There is 1 designated Blue Badge parking bay available.
    • The Blue Badge bay has faded markings.
    • The surveyed Blue Badge parking bay dimensions are 249cm (width) x 349cm (depth).
    • There is a marked zone to one side and the rear.
    • The width of the marked zone is 129cm.
    • The nearest designated bay is 8m from the Paterson Building main entrance.
    • The most accessible route from the Blue Badge parking has step-free level access and uneven surfaces.
  • Charges and Restrictions View
  • Drop-off Point View
    • There is a designated drop-off point available.
    • The designated drop-off point is located to the right of the Paterson Building main entrance.
    • There is a dropped kerb with tactile paving from the drop-off point.
    • The maximum wait time at the drop-off point is 20 minutes.
  • On-street Parking View
    • On-street designated Blue Badge parking and standard parking is available.
    • The on-street designated Blue Badge parking bays are located along South Wharf Road.
    • The Blue Badge bays are clearly marked and signposted.

Entrance (Paterson Building - Main Entrance)

  • This entrance is located at the front of the building, off South Wharf Road.
  • The approach to the entrance has uneven surfaces and a bollard.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via ramp at the entrance.
  • The ramp has a steep gradient.
  • The ramp is over 150cm wide with no handrails.
  • There is an intercom at a height of 132cm.
  • There are double automatic doors at this entrance.
  • The doors open by sliding.
  • The width of the opening is 113cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a low visual contrast.
  • There is a second set of double automatic doors.
  • The second set of doors open by sliding.
  • The width of the opening is 113cm.
  • The second set of doors have a low visual contrast.
  • There is step-free level access as you enter.
  • This entrance gives access to the ground floor of the Paterson Building.

Entrance (Paterson Building - Surgical Innovation Centre)

  • This entrance is located on the right side of the building.
  • The approach to the entrance has uneven surfaces.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via ramp at the entrance.
  • The ramp has a slight gradient.
  • The ramp is over 150cm wide with no handrails.
  • There are double manual doors at this entrance.
  • The doors open towards you.
  • The width of the opening is 146cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a high visual contrast.
  • There is step-free level access as you enter.
  • This entrance gives access to the ground floor of the Paterson Building.

Reception (Paterson Building - Main Reception)

  • The reception is located to the left as you enter the building.
  • The distance from the Paterson Building - Main Entrance is 5m.
  • There is step-free level access to reception.
  • The height of the reception desk is 114cm.
  • There is a lowered section at the desk.
  • The height of the lowered section is 73cm.
  • The reception has glazed screens.
  • There is a clearly signed portable hearing assistance system.
  • The hearing assistance system was tested and working at the time of the survey.
  • There is no (or very little) background noise in this area.
  • Some flooring is shiny.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: chairs with armrests and chairs without armrests.
  • Some seating is fixed.

Getting Around (Paterson Building)

  • There is step-free level access throughout all areas, this may include the use of a lift.
  • Access throughout may include doors permanently held open.
  • The flooring is shiny.
  • There is a high visual contrast between the walls and floor in the majority of walkways.
  • There is no (or very little) background noise.
  • Wayfinding signage is provided.
  • Signage is clearly visible with high contrasting colours.
  • The colour, design and typeface of signs is consistent throughout.
  • Lighting levels vary due to the size of the space.

Lift (Paterson Building - Lifts 42 and 43)

  • The lift surveyed is located ahead as you enter the Paterson Building.
  • The distance from the Paterson Building - Main Entrance is 12m.
  • The most accessible route to the lift has step-free level access and doors permanently held open.
  • The ground, first, second, third and fourth floors are accessed by this lift.
  • The lift door has a high visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have tactile markings and a high visual contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 124cm.
  • The internal dimensions of the lift are 154cm (width) x 253cm (depth).
  • The internal lift control buttons have tactile markings and a high visual contrast.
  • All of the internal lift controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a mirror to aid reversing, a hearing assistance alarm system, a visual floor indicator and an audible announcer.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
  • There are other lifts available at this location which are of a similar size.

Stairs (Paterson Building)

  • The stairs surveyed are located ahead and to the right past the reception.
  • There are double manual doors to access the stairwell.
  • The ground, first, second, third and fourth floors can be accessed by these stairs.
  • There are 20+ steps between floors.
  • The steps are clearly marked and have handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails do not extend horizontally beyond the first and last step.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 18cm.
  • The depth of the steps is not between 30cm and 45cm.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.