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Wharfside Clinic

St Mary's Hospital, Praed Street, Paddington, London, W2 1NY

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Access Guide

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Getting To (Wharfside Clinic)

  • The most accessible route from the Winsland Street parking to the Jefferiss Building entrance has bollards, a dropped kerb, a pedestrian crossing, uneven surfaces and a slight ramp or slope.
  • Access to the Wharfside Clinic is via the Jefferiss Building entrance.
  • There is not a drop-off point at this entrance.
  • The Wharfside Clinic is located on the first floor of the Jefferiss Building.
  • The Wharfside Clinic is approximately 5m from the Jefferiss Building lift.
  • Enter via the Jefferiss Building entrance, turn left and the entrance to the Sexual Health and GUM Clinic is located ahead.
    Enter the clinic and turn left.
    Continue ahead and the Jefferiss Building lift is located on the right.
    Take the lift to the first floor.
    Exit the lift and turn right. Follow the corridor and the entrance to the Wharfside Clinic is located ahead.
  • Internally the most accessible route has doors permanently held open, step-free level access and a lift.
  • Some flooring along the route is shiny.
  • There are resting areas along the route.
  • Wayfinding signage is provided.
  • Signage is clearly visible with high contrasting colours.
  • The following toilet facilities are available along the route; standard toilets.
  • View more information on getting to and around the hospital (opens new tab).

Parking (Winsland Street)

Entrance (Jefferiss Building Entrance)

  • This entrance is located at the front of the building, along Winsland Mews.
  • The approach to the entrance has bollards and uneven surfaces.
  • The entrance area is clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via slope at the entrance.
  • The slope has a slight gradient.
  • There is a key fob/card reader at a height of 140cm.
  • There is an intercom at a height of 146cm.
  • There are double automatic doors at this entrance.
  • The doors are permanently held open.
  • The width of the opening is 100cm.
  • The doors have a low visual contrast.
  • There is a push pad or push button to exit at a height of 118cm.
  • There is a second set of double automatic doors .
  • The second set of doors open towards you.
  • The width of the opening is 130cm.
  • There is a small lip on the threshold of the opening.
  • The second set of doors have a low visual contrast.
  • There is step-free level access as you enter.

Entrance (Sexual Health and GUM Clinic Entrance)

  • This entrance is located to the left as you enter the Jefferiss Building.
  • The entrance area is not clearly signed.
  • There is step-free level access at the entrance.
  • The height of the hand sanitiser is 111cm.
  • There is a single manual door at this entrance.
  • The door has a locked extension leaf.
  • The locked extension leaf can be opened on request.
  • The door is permanently held open.
  • The width of the opening is 77cm.
  • The door has a low visual contrast.

Lift (Jefferiss Building Lift)

  • The lift surveyed is located to the right as you enter the Sexual Health and GUM Clinic.
  • The distance from the Jefferiss Building entrance is 13m.
  • The most accessible route to the lift has doors permanently held open and step-free level access.
  • The ground and first floor are accessed by this lift.
  • The lift door has a high visual contrast.
  • The lift does not have a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have a low visual contrast.
  • None of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 80cm.
  • The internal dimensions of the lift are 108cm (width) x 138cm (depth).
  • The internal lift control buttons have a medium visual contrast.
  • The majority of the internal controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a visual floor indicator.
  • Lighting levels were even at the time of the survey.

Stairs (Jefferiss Building Stairs)

  • The stairs surveyed are located ahead as you enter the Jefferiss Building.
  • The ground and first floor can be accessed by these stairs.
  • There are 20 steps between floors.
  • The steps are clearly marked and have handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails do not extend horizontally beyond the first and last step.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 18cm.
  • The depth of the steps is not between 30cm and 45cm.
  • Lighting levels were even at the time of the survey.

Department / Service (Wharfside Clinic)

  • Location and Access View
    • The Wharfside Clinic is located to the right as you exit the lift on the first floor of the Jefferiss building.
    • View information on opening times.
    • There is written text signage on or near the door.
    • There is step-free level access into this area.
    • The height of the hand sanitiser is 139cm.
    • There is a single manual door with a low visual contrast.
    • The door has a locked extension leaf.
    • The locked extension leaf can be opened on request .
    • The door opens away from you.
    • The width of the opening is 77cm.
  • Getting Around View
    • There is step-free level access throughout.
    • Access throughout may include manual doors.
    • The flooring is shiny.
    • The walls and floor have a high visual contrast.
    • There is no (or very little) background noise in this area.
    • Wayfinding signage is provided.
    • Signage is clearly visible with high contrasting colours.
    • Lighting levels were even at the time of the survey.
  • Facilities and Services View
    • There are 8 consultation/medical rooms available.
    • Seating available in this area includes: armchairs and chairs with armrests.
    • Furniture available in this area includes: tables and coffee tables.
    • There is a clearly signed fixed hearing assistance system.
    • The hearing assistance system was tested and working at the time of the survey.
    • The following facilities are available for patients: a toilet with adaptations and a standard toilet.

Toilet and Changing Facilities (Wharfside Clinic)

  • Toilet Facilities View
    • There is 1 toilet with adaptations.
    • The toilet with adaptations is located on the left side of the day ward.
    • The toilet with adaptations has a left hand transfer space.
    • The shared step-free toilet facilities are located within the infections patient bedroom.

Reception (Wharfside Clinic Reception)

  • The reception is located ahead and to the left as you enter the clinic.
  • The distance from the Wharfside Clinic entrance is 6m.
  • There is step-free level access to reception.
  • The height of the reception desk is 77cm.
  • The reception has glazed screens.
  • There is a clearly signed fixed hearing assistance system.
  • The hearing assistance system was tested and working at the time of the survey.
  • There is no (or very little) background noise in this area.
  • The flooring is shiny.
  • Lighting levels were even at the time of the survey.
  • There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: chairs with armrests and armchairs.
  • Furniture available in this area includes: coffee tables.
  • The height of the blood tests ticket machine is 126cm high.

Consultation / Medical Room (Examination Room 2)

  • There are 5 consultation/medical rooms available.
  • The room surveyed was; Examination Room 2.
  • The room is located at the start of the clinic corridor, on the left.
  • The most accessible route to the room has manual doors and step-free level access.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • The height of the hand sanitiser is 107cm.
  • There is a single manual door with a low visual contrast.
  • The door opens inwards.
  • The width of the opening is 76cm.
  • There is step-free level access throughout the room.
  • Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • Some flooring is shiny.
  • The walls and floor have a high visual contrast.
  • The treatment table is free standing and height adjustable.
  • The length of the treatment table is 189cm.
  • Seating available in the room includes: chairs without armrests.
  • Furniture available in the room includes: desks.
  • The furniture is fixed.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.

Consultation / Medical Room (Examination Room 3 - Bloods Room)

  • There is 1 consultation/medical room available.
  • The room surveyed was; Examination Room 3 - Bloods Room.
  • The room is located halfway along the clinic corridor, on the left.
  • The most accessible route to the room has manual doors and step-free level access.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • The height of the hand sanitiser is 108cm.
  • There is a single manual door with a low visual contrast.
  • The door opens inwards.
  • The width of the opening is 76cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • Some flooring is shiny.
  • The walls and floor have a high visual contrast.
  • The treatment table is free standing and height adjustable.
  • The length of the treatment table is 147cm.
  • Seating available in the room includes: chairs without armrests.
  • Furniture available in the room includes: desks and tables.
  • Some furniture is fixed.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.

Consultation / Medical Room (Support Room)

  • There is 1 consultation/medical room available.
  • The room surveyed was; Support Room.
  • The room is located to the right as you enter clinic.
  • The most accessible route to the room has step-free level access.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a low visual contrast.
  • The door opens inwards.
  • The width of the opening is 76cm.
  • There is step-free level access throughout the room.
  • Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • Some flooring is shiny.
  • The walls and floor have a high visual contrast.
  • The treatment table is free standing and height adjustable.
  • The length of the treatment table is 160cm.
  • Seating available in the room includes: chairs without armrests.
  • Furniture available in the room includes: desks.
  • The tables are fixed.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.

Consultation / Medical Room (Day Ward)

  • There is 1 consultation/medical room available.
  • The room surveyed was; Day Ward.
  • The room is located halfway along the clinic corridor, on the right.
  • The most accessible route to the room has manual doors and step-free level access.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • The height of the hand sanitiser is 122cm.
  • There is a single manual door with a low visual contrast.
  • The door has a locked extension leaf.
  • The locked extension leaf can be opened on request.
  • The door opens inwards.
  • The width of the opening is 77cm.
  • There is step-free level access throughout the room.
  • Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • Some flooring is shiny.
  • The walls and floor have a high visual contrast.
  • The treatment table is free standing and height adjustable.
  • The length of the treatment table is 151cm.
  • Seating available in the room includes: chairs with armrests and chairs without armrests.
  • Furniture available in the room includes: desks and tables.
  • Some furniture is fixed.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.

Standard Bedroom and Ensuite (Infectious Patients Room)

  • Bedroom Access View
    • The bedroom surveyed is located at the very end of the clinic corridor, on the right.
    • The distance from the Wharfside Clinic entrance is 25m.
    • The most accessible route to the bedroom has manual doors and step-free level access.
    • There is step-free level access into the bedroom.
    • There is no signage on or near the door.
    • The door opens inwards and has a low visual contrast.
    • The width of the door opening is 76cm.
  • Bedroom Features View
    • The bedroom has a single bed.
    • The top of the mattress is 59cm from the floor.
    • The space under the bed is 36cm from the floor.
    • Furniture can be moved to enable a manoeuvring space next to the bed (150cm x 150cm).
    • Some flooring is shiny.
    • The following is available in this bedroom: a chair without armrests and a desk.
    • Lighting levels were even at the time of the survey.
  • Ensuite Access View
    • There is step-free level access into the ensuite.
    • The ensuite door opens inwards and has a low visual contrast.
    • The width of the door opening is 76cm.
    • Internally the door has a low visual contrast.
  • Ensuite Dimensions and Features View
    • The dimensions of the ensuite are 137cm (width) x 294cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is not a lateral transfer space next to the toilet.
    • There is a wall mounted soap dispenser, a wash basin, a hand dryer, a wall mounted towel dispenser and a wall mounted toilet roll holder available.
    • The wash basin has a lever tap.
    • The toilet roll holder has a medium visual contrast.
    • The soap dispenser has a high visual contrast.
    • The towel dispenser has a low visual contrast.
    • The hand dryer has a low visual contrast.
    • Additional features include: a mirror.
    • The ensuite has a pedal bin.
    • The walls and floor have a high visual contrast.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Toilet with Adaptations (Left Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located on the left side of the day ward.
    • The distance from the Wharfside Clinic entrance is 20m.
    • The most accessible route to the toilet has step-free level access and manual doors.
    • There is step-free level access into the facility.
    • There is written text signage on or near the door.
    • The door opens outwards and has a low visual contrast.
    • The width of the door opening is 86cm.
    • The door has a twist lock.
    • Internally the door has a low visual contrast.
    • There is a grab rail on the internal door with a low visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 176cm (width) x 157cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the left as you face the toilet.
    • The lateral transfer space is 112cm (from the side of the toilet pan).
    • There is a lever flush on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a low visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a low visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a low visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a medium visual contrast.
    • The toilet roll holder is 97cm from the floor.
    • The wash basin and taps cannot be reached when seated on the toilet.
    • The wash basin is 72cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a low visual contrast.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a high visual contrast.
    • The soap dispenser is 100cm from the floor.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a medium visual contrast.
    • The towel dispenser is 123cm from the floor.
    • There is not a hand dryer.
    • There is no emergency alarm.
    • There is a mirror.
    • There is a shelf, however there is an obstruction in front of it.
    • The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
    • The cubicle has a sanitary bin and a pedal bin.
    • There is one coat hook.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.