Access Guide
Access To
- Kokoro is located on level 0 Mezzanine of the Sherfield Building, on the left after the main entrance and down one level.
- View information on Sherfield Building (opens new tab).
- The most accessible route has step-free level access and a platform lift.
Lift
- The lift surveyed is located on the left after the main entrance.
- This lift is a platform lift.
- The distance from the west level 1 entrance is 18m.
- The most accessible route to the lift has step-free level access.
- Levels 0 Basement, level 0 Mezzanine, and level 1 are accessed by this lift.
- The lift door has a low visual contrast.
- The lift does not have a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have a high visual contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The internal lift control buttons have tactile markings, Braille markings and a high visual contrast.
- Internally the lift has: a separate door to exit and a visual floor indicator.
- Lighting levels were even at the time of the survey.
- The lift was out of order at the time of survey (March 2026).
Eating and Drinking
-
Location and Access
View
- kokoro is on the right after exiting the lift.
- The most accessible route has step-free level access.
- There is step-free level access into this area.
- There is a single manual door with a high visual contrast.
- The door opens towards you.
- The width of the opening is 89cm.
-
Service
View
- This area has a counter where food and drink can be ordered.
- Full table service is not available.
- Menus are wall-mounted and digital.
- The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
- The following are available: takeaway cutlery.
- There is not a hearing assistance system.
-
Order and Payment
View
- The service counter was surveyed.
- The counter is located on the left after the entrance.
- There is step-free level access to the counter.
- The height of the counter is 88cm.
- There is a lowered section at the counter.
- The height of the lowered section is 78cm.
- The counter has glazed screens.
- The height of the payment counter is 90cm.
-
Seating Area
View
- There is step-free level access throughout the seating area.
- There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The flooring is shiny.
- The walls and floor have a high visual contrast.
- Seating available in this area includes: chairs without armrests, armchairs, benches and high stools.
- Furniture available in this area includes: tables, high tables, long tables and booths.
- Some chairs and tables are fixed.
- The surface height of some of the tables is suitable for wheelchair users.
- The clear height under some of the tables is suitable for wheelchair users.
- There is background noise in this area which varies depending on the time of day.
- Lighting levels vary due to the size of the space.
