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East Car Park and Visitor Centre

IWM Duxford, Duxford, Cambridgeshire, CB22 4QR

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Access Guide

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Introduction

  • IWM Duxford is a living airfield with a history that stretches back to the First World War. Walk through the same hangars and buildings as those who served at RAF Duxford and see an extraordinary collection of historic aircraft take to the air.

Getting to IWM Duxford and Useful Information

Parking (East Car Park - Visitor Centre)

  • Parking View
    • The venue does have its own parking facilities.
    • The car park is located off the A505.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park surface is tarmac.
    • Clearly marked/signposted parent and child parking bays are not available.
    • All parking spaces are provided on a first come first served basis.
  • Blue Badge Parking View
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked.
    • There is/are 20+ designated Blue Badge parking bay(s) within the car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 500cm x 470cm (16ft 5in x 15ft 5in).
    • The dimensions of other designated Blue Badge parking bay(s) vary in size.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Access from the Car Park View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are dropped kerbs.
    • The entrance is clearly visible from the car park.
    • The surface on the approach to the entrance is tarmac and block paving.
    • There is a road to cross between the car park and the entrance.
    • There is tactile paving on dropped kerbs between the car park and the entrance.
  • Drop-off Point(s) View
    • There is not a/are not clearly marked drop-off point(s).

Arriving by Aircraft

  • Duxford is a working airfield and you are able to arrive by airplane.
  • If you are arriving by plane arrange with Air Traffic control prior to visiting Duxford.
  • The surface of the flooring in the landing area varies between grass and concrete.
  • The route from the air traffic control tower is step-free and the surface of the walkway is concrete and grass.
  • There are gates either side of the Tower.
  • After entering IWM Duxford please go to the visitor centre to purchase your tickets for your visit.
  • There is step-free access to the visitor centre.
  • The surface of the paths is concrete.

Outside Access (Visitor Centre Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the visitor centre.
    • The entrance area/door is clearly signed.
    • This entrance is signed with 'Visitor Centre'.
    • There is step-free access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the opening is 180cm.
    • There are bollards at this entrance.
    • The minimum width between the bollards is 117cm.
    • The height of the bollard(s) is 50cm.
    • The bollards do contrast visually with the flooring.

Counter (Tickets)

  • Counter View
    • The counter is located to the left after you enter.
    • The counter is approximately 2m (2yd 7in) from the Visitor Centre entrance.
    • The counter is clearly visible from the entrance.
    • There is step-free access to the counter.
    • There is a clear unobstructed route to the counter.
    • There are windows, TVs, glazed screens or mirrors behind the counter which could adversely affect the ability of someone to lip read.
    • The counter is placed in front of a plain background.
    • The lighting levels at the counter are good.
    • The height of the counter is 111cm.
    • There is sufficient space to write or sign documents on the counter.
    • There is not a lowered section of the counter.
    • The counter is staffed.
    • There is not a hearing assistance system at the counter.

Counter (Membership)

  • Counter View
    • The counter is located ahead as you enter.
    • The counter is clearly visible from the entrance.
    • There is step-free access to the counter.
    • There is a clear unobstructed route to the counter.
    • There are no windows, TVs, glazed screens or mirrors behind the counter which could adversely affect the ability of someone to lip read.
    • The counter is not placed in front of a plain background.
    • The lighting levels at the counter are good.
    • The height of the counter is 78cm.
    • There is sufficient space to write or sign documents on the counter.
    • There is not a lowered section of the counter.
    • There is not a hearing assistance system at the counter.

Counter (Shop Payment)

  • Counter View
    • The counter is located at the rear of the shop.
    • The counter is approximately 15m (16yd 1ft) from the visitor centre entrance.
    • The counter is clearly visible from the entrance.
    • There is step-free access to the counter.
    • There is a clear unobstructed route to the counter.
    • There are windows, TVs, glazed screens or mirrors behind the counter which could adversely affect the ability of someone to lip read.
    • The counter is placed in front of a plain background.
    • The lighting levels at the counter are moderate to good.
    • The height of the counter is 111cm.
    • There is sufficient space to write or sign documents on the counter.
    • There is a hearing assistance system at the counter.
    • The type of system is a fixed loop.
    • The hearing assistance system is signed.
    • Staff are trained to use the hearing assistance system.
  • Comments View
    • The hearing loop was tested and fully functional at the time of surveying.

Visitor Centre and Shop

  • There is step-free access throughout the visitor centre and shop.
  • The surface of the flooring is vinyl.
  • There is clear space down the aisles.
  • There is a seating area available.
  • The seating area contains a sofa and chairs with armrests.
  • The wheelchairs available to borrow are obtained from the visitors centre and shop.

Accessible Toilet(s) (Visitor Centre - Left Hand Transfer)

  • There is an/are accessible toilet(s) available.
  • Location and Access View
    • This accessible toilet is located to the left as you enter the visitor centre.
    • This accessible toilet is approximately 8m (8yd 2ft) from the visitor centre entrance.
    • There is step-free access into the accessible toilet.
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is Braille, tactile and pictorial signage on or near the toilet door.
    • The contrast between the external door and wall is good.
    • The door opens outwards.
    • The door may be difficult to open.
    • The door is locked by a twist lock.
    • The width of the accessible toilet opening is 85cm (2ft 9in).
    • The contrast between the internal door and wall is good.
    • The door has a horizontal grab rail.
    • The contrast between the horizontal grab rail and internal door is good.
  • Toilet Features View
    • The dimensions of the accessible toilet are 145cm x 198cm (4ft 9in x 6ft 6in).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The lighting levels are good.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 80cm (2ft 7in).
    • The transfer space is obstructed by a waste disposal bin.
    • There is a flush, however it is not on the transfer side.
    • There is a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • The contrast between the dropdown rail(s) and wall is poor.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) to the left of the toilet and wall is poor.
    • The contrast between the wall-mounted grab rail(s) to the right of the toilet and wall is good.
    • The contrast between the walls and floor is good.
    • There is an emergency alarm.
    • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are sanitary and nappy/incontinence items bin disposal units.
    • There is not a/are not coat hook(s).
  • Additional Fixtures View
    • There is a mirror.
    • The mirror is placed at a lower level or at an angle for ease of use.
    • The toilet has a cistern.
    • The height of the toilet seat above floor level is 45cm (1ft 6in).
    • The toilet seat colour contrast is poor.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 105cm (3ft 5in).
    • The contrast between the toilet roll holder and the wall is good.
    • There is a wash basin.
    • The wash basin and tap(s) can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
    • The wash basin tap type is lever mixer.
    • There is a wall fixed soap dispenser.
    • The soap dispenser can be reached from seated on the toilet.
    • The height of the soap dispenser is 100cm.
    • There is not a towel dispenser.
    • There is a hand dryer.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • The contrast between the hand dryer and the wall is good.

Standard Toilet(s) (Visitor Centre)

  • Toilet Facilities View
    • The female and male toilets are located to the left after you enter.
    • There is step-free access into the toilet(s).
    • The standard toilet(s) is/are approximately 8m from the visitor centre entrance.
    • The colour contrast between the external toilet door(s) and wall(s) is good.
    • There is Braille, tactile and pictorial signage on or near the toilet door.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 80cm.
    • The wash basin(s) tap type is sensor.
    • Lighting levels are good.

Parent and Baby Room (Visitor Centre)

  • There is a parent and baby room for public use.
  • The parent and baby room is located to the left after you enter.
  • The parent and baby room is approximately 8m from the visitor centre entrance.
  • There is step-free access into the parent and baby room.
  • Staff need to be notified for use of the room.
  • There is Braille, pictorial and written text signage on or near the parent and baby room door.
  • The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
  • The baby change table is not height adjustable.
  • The height of the baby change table once extended is 90cm (2ft 11in).
  • There are disposal facilities in the parent and baby room.
  • There is a wash basin in the parent and baby room.
  • The height of the wash basin is 82cm.
  • The wash basin tap type is lever.
  • There is/are not chair(s) in the parent and baby room.
  • There is not a toilet in the parent and baby room.
  • There is not a flashing fire alarm beacon within the room.
  • The lighting levels are good.

Exit (Visitor Centre/Shop to IWM Duxford)

  • Exit View
    • This information is for the exit located either side of the payment counter.
    • The exit area/door is clearly signed internally.
    • The exit is step-free.
    • The exit door(s) does not/do not contrast visually with its immediate surroundings.
    • There is a canopy or recess which provides weather protection at this exit.
    • The door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 130cm.
    • The door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 130cm.
  • Comments View
    • There entrances located either side of the payment counter.
    • The doors can be also used to the enter the visitor centre from the attraction side of Duxford.

Getting Around IWM - Duxford