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Purple Multi Deck Car Park

Brierley Hill, Birmingham, West Midlands, DY5 1QX

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Access Guide

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Getting Here

  • By Road View
    • Intu Merry Hill is easily accessible from the M5 and the main routes leading from Birmingham city centre.
      For those travelling by motorcycles, there are designated motorcycle bays located by the petrol station at Asda and at the centre's multi-story car park.
      For visitors using a Sat Nav please use the postcode; DY5 1QX.
    • There are 5 Car Parks located around the shopping centre; Blue Car Park, Green Car Park, Orange Car Park, Yellow Car Park, and the Purple Car Park (Main and Multi Deck).
  • By Bus View
  • By Train View
    • The nearest Railway Station is Cradley Heath.
    • There are frequent rail services to Cradley Heath Train Station from Birmingham, Worcester, West Bromwich and Stourbridge.
      Cradley Heath Train Station is only an 8 minute drive from the shopping centre.
      Connecting buses from Cradley Heath Train Station to intu Merry Hill include the following - 4M, 53, 141, 243, 297 and the 297A.
    • For more information on National Rail please click here (opens new tab).

Getting Help and Assistance

  • For the map of the shopping centre please click here (new tab).
  • There is a member of staff available for help and assistance.
  • Staff receive disability awareness/equality training.
  • There is not a member of staff trained in British Sign Language.
  • Water bowls for assistance dogs are available.
  • Large print versions of the shopping centre map are available from the customer service desks.
    There is an escorting service available to assist visitors with visual impairments.
  • A designated assistance dog toileting area is currently being built outside the shopping centre (March 2017), this should be completed by the end of the summer (2017).
  • Members of staff are currently being trained in British Sign Language (March 2017).
  • Mobility aids are available for the Age UK Dudley Shopmobility.
    For more information about the Shopmobility please click here (opens in new tab).


  • Parking View
    • The shopping centre does have its own parking facilities.
    • The car park is located off Central Way.
    • The car park type is multi storey.
    • The car park does have a height restriction barrier.
    • The maximum height of the restriction barrier is 180cm (5ft 11in).
    • The car park surface is tarmac.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked.
    • There is/are 48 designated Blue Badge parking bay(s) within the car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 460cm x 490cm (15ft 1in x 16ft 1in).
    • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
    • The dimensions of other designated Blue Badge parking bay(s) vary in size.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • Clearly marked/signposted parent and child parking bays are available.
    • All parking spaces are provided on a first come first served basis.
    • There are additional car parks for visitors.
    • Parking is free for visitors of the venue.
  • Drop-off Point(s) View
    • There is not a/are not clearly marked drop-off point(s).

Route from the Purple Multi Deck Car Park to intu Merry Hill

  • There is step free access from the car park to the shopping centre.
  • The floor surface outside the shopping centre is tarmac.
  • There are bollards in places leading to the shopping centre, the width of the gap past the bollards varies between 160cm - 200cm.

Other Floors

  • Stairs View
    • Stairs can be used to access other floors.
    • The stairs are clearly visible from the entrance.
    • There are manual, heavy, single doors to exit the stairwell on the third floor.
    • The floors which are accessible by stairs are G-1-2-3.
    • There are 15+ steps between floors.
    • The height of the step(s) is/are not between the recommended 15cm and 18cm.
    • The height of the step(s) is/are 19cm.
    • The going of the step(s) is/are not between the recommended 30cm and 45cm.
    • The steps are clearly marked.
    • There is a/are handrail(s) at the step(s).
    • The steps have a handrail on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • There is a landing.
    • Clear signs indicating the facilities on each floor are provided on landings.
    • The lighting levels at the steps are good.


  • There is a lift for public use.
  • The lift is clearly visible from the entrance.
  • The lift is a standard lift.
  • A member of staff does not need to be notified for use of the lift.
  • The floors which are accessible by this lift are G-1-2-3.
  • Clear signs indicating the facilities on each floor are provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is poor.
  • The colour contrast between the external lift control plate and the wall is poor.
  • The clear door width is 110cm (3ft 7in).
  • The dimensions of the lift are 140cm x 190cm (4ft 7in x 6ft 3in).
  • There are no separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • There is not a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The internal controls for the lift are within 90cm - 120cm from the floor.
  • There is not a hearing loop system.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting levels in the lift are low.

Outside Access (Purple Car Park - Upper Mall Entrance)

  • Entrance View
    • This information is for the entrance located at the rear of Purple Car Park.
    • The entrance area/door is clearly signed.
    • There is step-free access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) automatically (away from you).
    • The door(s) is/are single width.
    • The width of the door opening is 100cm.
    • There is a second set of doors.
    • The door(s) open(s) automatically (towards you).
    • The door(s) is/are single width.
    • The width of the door opening is 100cm.

intu Merry Hill - Lower Mall and Upper Mall