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Drumossie Hotel

Old Perth Road, Inverness, IV2 5BE

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Access Guide

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Introduction

  • Services / facilities within the building include accommodation, bar/restaurant and conference suites.

Opening Times

  • The venue is open 24hrs.

Location

  • The venue is situated outside the centre of the city.
  • This venue is situated in Inverness.
  • There is not a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Inverness.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park is at the front of the venue.
    • The car park type is open air/surface.
    • There are 8 designated parking bay(s) within the car park.
    • The dimensions of the designated parking bay(s) are 260cm x 500cm (8ft 6in x 16ft 5in).
    • The nearest designated bay is 17m (19yd) from the main entrance.
    • The furthest designated bay is 39m (43yd) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are slopes/ramps.
    • The car park surface is tarmac.
    • The patron does not have to cross a road.
    • The car park does not have a height restriction barrier.
  • Drop off Point View
    • There is not a designated drop off point.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is level access into the venue.
  • The main doors open automatically.
  • The doors are single width.
  • The door opening is 110cm (3ft 7in) wide.

Outside Access (Conference and Banqueting Entrance)

  • This information is for the entrance located at the front of the building to the right.
  • There is not level access into the venue.
  • The main doors open towards you (pull).
  • The doors are double width.
  • The doors are heavy.
  • The door opening is 115cm (3ft) wide.

Level Change (Conference and Banqueting Entrance)

  • There are steps to access this area / service.
  • The steps are located ahead as you enter.
  • There is / are 5 step(s) to the area / service.
  • The steps are clearly marked.
  • The steps are medium.
  • The steps do have handrails.
  • The handrails are on both sides.

Reception

  • The reception desk is 10m (32ft 10in) from the main entrance.
  • There is level access to reception from the entrance.
  • The reception desk is high height.
  • The desk does not have a lowered section.
  • Lighting levels are bright.

Inside Access

  • There is not level access to the service.
  • There is a hearing assistance system.
  • The system is a fixed loop.
  • Staff are trained to use the system.
  • This venue does play background music.
  • Music is played throughout the building.
  • Motorised scooters are allowed in public parts of the venue.
  • Lighting levels are adjustable.
  • Comments View
    • There are fixed hearing loops available in the conference rooms and the restaurant.

Level Change (Inside Access)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located on the left past reception.
  • The ramp or slope is easy.
  • The ramp or slope is permanent.
  • There is a level landing at the top of the ramp.
  • The width of the ramp or slope is 110cm (3ft 7in).
  • There are steps to access this area / service.
  • The steps are located to the left of reception, before the rooms.
  • There is / are 4 step(s) to the area / service.
  • Lighting levels at the steps are bright.
  • The steps are clearly marked.
  • The steps are medium.
  • The steps do have handrails.
  • The handrails are on both sides.

Room

  • General Information View
    • The Tourist Board rating is 4.
    • There are 44 rooms in total.
    • There are 6 standard ground floor rooms.
    • There are 35 standard rooms on other floors.
  • Accessible Rooms View
    • There are accessible ensuite facilities.
    • There is / are 3 room(s) which has / have accessible ensuite facilities.
    • There is / are 0 adjoining room(s) available for carers.
  • Location and Access View
    • The accessible room viewed is 34m (37yd 7in) from the main entrance.
    • There is not level access from an accessible entrance.
    • No accessible rooms are located in a separate building from the main hotel.
  • Accessible Room View
    • The room number or room name viewed was 101.
    • The width of the door is 76cm (2ft 6in).
    • The height of the bed is 59cm (1ft 11in).
    • The measurement between the bed base and floor is 40cm (1ft 4in).
    • Light switches are within 120cm from floor level.
    • There is not a functional emergency alarm in the room.
    • No emergency alarm is fitted in the room.
    • Assistance dogs are welcomed to stay with guests in accessible rooms.
  • Accessible Ensuite View
    • The width of the door to the ensuite is 86cm (2ft 10in).
    • The door opens outwards.
    • The door weight is heavy.
    • The door is locked by a (no lock).
    • The dimensions of the accessible ensuite are 134cm x 270cm (4ft 5in x 8ft 10in).
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 70cm (2ft 4in).
    • There is a dropdown rail on the transfer side.
    • There is not a flush on the transfer side.
    • Wall mounted grab rails are available.
    • As you face the toilet, the wall mounted grab rails are on both sides.
    • The toilet seat is 45cm (1ft 6in) above floor level.
    • There is a toilet roll holder.
    • The toilet roll holder cannot be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm in height.
    • There is a sink.
    • The sink can be reached from seated on the toilet.
    • The height of the sink is 69cm (2ft 3in).
    • The tap type is lever.
    • There is a mixer tap for the sink.
    • There is not a functional emergency alarm available in the ensuite.
    • It is out of reach(higher than 10cm (4") from floor).
    • Disposal facilities are available.
    • There are mirrors.
    • Mirrors are placed at a lower level or at an angle for ease of use.
  • Bath and Shower View
    • There is a bath.
    • The height of the side of the bath from floor level is 53cm (1ft 9in).
    • The tap type is twist/turn.
    • There is not a mixer tap.
    • There is not a shower over the bath.
    • The shower head height is fixed.
    • The shower control type is lever.
    • There are handrails available.
  • Wheel In Shower View
    • There is a wheel in shower.
    • The shower head is adjustable.
    • The shower control type is twist/turn.
    • The shower seat is shower chair.
    • There are handrails available.
  • Signage, colour contrast and lighting in accessible rooms View
    • There is no additional signage on or near the hotel door.
    • The colour contrast between the external hotel room door and wall is good.
    • The colour contrast between the walls and floor is good.
    • The colour contrast between the internal hotel room door and wall is good.
    • The colour contrast between the external ensuite door and wall is good.
    • Lighting levels are bright.
  • Colour contrast and lighting in accessible ensuite View
    • The colour contrast between the internal ensuite door and wall is good.
    • The colour contrast between the walls and floor in the ensuite is poor.
    • The colour contrast between the drop down rails and wall is good.
    • The colour contrast between the grab rails and wall is good.
    • Lighting levels are bright.
  • Auxiliary Aids - General View
    • Some hotel rooms have no auxiliary aids for people with sensory impairments.
    • The hotel does not provide other auxiliary aids for people with mobility impairments.
    • Assistance dogs are welcome to stay with guests in rooms.
  • Ground Floor Standard Rooms View
    • There are standard rooms on the ground floor.
    • There is level access to ground floor rooms.
  • Standard Rooms on Other Floors View
    • There are standard rooms on other floors.
    • The other floors can be accessed by lift.
  • Comments View
    • There is a slight lip of 3cm to get into the shower.
    • The shower chair is 42cm in height.
    • There are also two standard ensuite rooms adjoined by a door. Please note: the adjoined rooms do not have accessible ensuite facilities.

Other Floors (Rooms)

  • Steps View
    • The floors which are accessible by stairs are G-1-2.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium.
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting level is bright.

Lift

  • The lift is located to the right of the building through the lounge.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G-1-2.
  • The lift is 38m (42yd) from main entrance.
  • The clear door width is 79cm (2ft 7in).
  • The dimensions of the lift are 100cm x 134cm (3ft 3in x 4ft 5in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The controls for the lift are within reach for a wheelchair user.
  • The lift controls do not have Braille markings.
  • The lift controls do have tactile markings.
  • The lighting level in the lift is bright.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G-1-2.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium.
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting level is medium.

Eating and Drinking (Lounge)

  • The following information is for the bar.
  • The bar does serve food.
  • Full table service is available.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • All chairs have armrests.
  • The nearest table is approximately 8m (8yd 2ft) from the main entrance.
  • The distance between the floor and the lowest table is 53cm (1ft 9in).
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is available.
  • Drinking straws are available.
  • Menus are hand held only.
  • Menus are not available in Braille.
  • Menus are available in large print.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold snacks and meals.

Eating and Drinking

  • The following information is for the restaurant.
  • Full table service is available.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • All chairs have armrests.
  • The nearest table is approximately 4m (4yd 1ft) from the restaurant entrance.
  • The distance between the floor and the lowest table is 74cm (2ft 5in).
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is available.
  • Drinking straws are available.
  • Menus are hand held only.
  • Menus are not available in Braille.
  • Menus are available in large print.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals.

Other Floors (Suite)

  • Steps View
    • The floors which are accessible by stairs are LG-G.
    • There are 9 steps between floors.
    • The steps are not clearly marked.
    • The steps are medium.
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is not a landing.
    • The lighting level is bright.

Lift (Suite)

  • There is a lift for public use.
  • The lift is located to the right of the building, before the suite.
  • The lift is a platform lift.
  • The floors which are accessible by this lift are LG-G.
  • The platform lift accesses a small level change.
  • The lift is 44m (48yd) from main entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 82cm (2ft 8in).
  • The dimensions of the lift are 85cm x 120cm (2ft 9in x 3ft 11in).
  • There are separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does not have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The controls for the lift are within reach for a wheelchair user.
  • The lift controls do not have Braille markings.
  • The lift controls do not have tactile markings.
  • The lighting level in the lift is bright.

Standard Toilet(s) (Suite)

  • Access to Standard Female Toilet(s) View
    • The female toilets are located to the left from the stairs.
    • The female toilets are 4m (13ft 1in) from the suite stairs.
    • Inside the venue, there is level access to the female toilet.
  • Access to Standard Male Toilet(s) View
    • The male toilets are located to the right from the stairs.
    • The male toilets are 5m (16ft 5in) from the suite stairs.
    • Inside the venue, there is level access to the male toilet.
    • Lighting levels are bright.
  • Comments View
    • There is one medium step inside the male toilets, although the accessible toilet inside on the right can be accessed without using the step.

Accessible Toilet (Suite)

  • There are accessible toilets within this venue designated for public use.
  • Location and Access View
    • The toilet is for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • The accessible toilet is 5m (16ft 5in) from the suite lift.
    • The accessible toilet is located immediately left from the suite platform lift in the male toilets to the left.
    • There is level access to the accessible toilet.
    • This is by lift.
  • Features and Dimensions View
    • This is not a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 80cm (2ft 7in).
    • The door is heavy.
    • Floor manoeuvring space is clear in the accessible toilet.
    • The dimensions of the accessible toilet are 140cm x 190cm (4ft 7in x 6ft 3in).
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 60cm (1ft 12in).
    • There is a dropdown rail on the transfer side.
    • There is not a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is a functional emergency alarm available.
    • It is not a push button style of alarm.
    • Disposal facilities are available in the cubicle.
    • There is not a coat hook.
  • Position of Fixtures View
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There are mirrors in the accessible toilet.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a sink.
    • The sink can be reached from seated on the toilet.
    • The sink is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is fair.
    • The contrast between the internal door and wall is fair.
    • The contrast between the grab rails and wall is fair.
    • The contrast between the drop down rails and wall is fair.
    • The contrast between the walls and floor is fair.
    • Lighting levels are bright.

Accessible Toilet

  • There are accessible toilets within this venue designated for public use.
  • Location and Access View
    • The toilet is for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • The accessible toilet is 32m (35yd) from the main entrance.
    • The accessible toilet is located to the right of reception.
    • There is level access to the accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 80cm (2ft 7in).
    • The door is heavy.
    • Floor manoeuvring space is clear in the accessible toilet.
    • The dimensions of the accessible toilet are 146cm x 200cm (4ft 9in x 6ft 7in).
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 67cm (2ft 2in).
    • There is a dropdown rail on the transfer side.
    • There is not a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is a functional emergency alarm available.
    • It is not a push button style of alarm.
    • Disposal facilities are available in the cubicle.
    • There is a coat hook.
  • Position of Fixtures View
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There are mirrors in the accessible toilet.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a sink.
    • The sink can be reached from seated on the toilet.
    • The sink is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the grab rails and wall is fair.
    • The contrast between the drop down rails and wall is fair.
    • The contrast between the walls and floor is fair.
    • Lighting levels are bright.

Standard Toilet(s) (Baby Change)

  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located in the main accessible toilet.
    • The height of the baby change table once extended is 92cm (3ft 0in).
    • Inside the venue, there is level access to the baby change facility.

Standard Toilet(s)

  • Access to Standard Female Toilet(s) View
    • The female toilets are located to the right, through the lounge then on the left.
    • The female toilets are 39m (43yd) from the main entrance.
    • Inside the venue, there is not level access to the female toilet.
  • Access to Standard Male Toilet(s) View
    • The male toilets are located to the right, through the lounge then on the left.
    • The male toilets are 40m (44yd) from the main entrance.
    • Inside the venue, there is not level access to the male toilet.
    • Lighting levels are bright.
  • Comments View
    • There are also 2 medium steps which are not clearly marked within the male toilet, or if entering from the suite or the platform lift there is only 1 step.

Level Change (Standard Toilets)

  • There are steps to access this area / service.
  • The steps are located leading to the toilets.
  • There is / are 9 step(s) to the area / service.
  • Lighting levels at the steps are medium.
  • The steps are clearly marked.
  • The steps are deep.
  • The steps do have handrails.
  • The handrails are on the right going up.

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents can be requested in large print.
  • A bowl of water can be provided for an assistance dog.
  • An assistance dog toilet area can be provided onsite.
  • A member of staff trained in BSL skills is not normally on duty.