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Jacobite Cruises - Clansman Harbour

Clansman Harbour, A82, Loch Ness, Inverness, IV3 8LA

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Access Guide

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Introduction

  • There are 8 cruises along Loch Ness departing at 3 different locations. The tours with wheelchair accessibility (with assistance) are the Reflection and Contempletion tours.
  • The 8 cruises are as follows:.
  • Contemplation is a 2 hours round trip starting from Dochgarroch to Urquhart Castle.
  • Inspiration is a 1 hour round trip from Clansman Harbour to Urquhart Castle.
  • Freedom is a 2 hour round trip from Clansman Harbour to Urquhart Castle with a visit to Urquhart Castle.
  • Reflection is a 3 hours round trip from Tomnahurich Bridge to Urquhart Castle and is recommended for wheelchair user.
  • Discovery is a 3 hour coach and cruise tour of Loch Ness.
  • Sensation is a 3.5 hour coach and cruise calling at Loch Ness Exhibition Centre and Urquhart Castle starting from Clansman Harbour.
  • Passion is a 6.5 hours coach and cruise trip calling at Loch Ness Exhibition Centre, Urquhart Castle and Corrimony Cairn.
  • Temptation is a 2.5 hours coach and cruise trip starting at Clansman Harbour calling at Urquhart Castle.
  • The departing points are Dochgarroch, Clansman Harbour and Tomnahurich Bridge.

Location

  • The venue is situated outside the centre of the city.
  • This venue is situated in Inverness.
  • There is not a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Inverness.

Parking

  • The venue does have its own car park.
  • Parking is free for all users.
  • The car park is at the front of the venue.
  • The car park type is open air/surface.
  • There are 0 designated parking bay(s) within the car park.
  • The route from the car park to the entrance is accessible to a wheelchair user not at all.
  • The car park surface is tarmac.
  • The patron does not have to cross a road.
  • The car park does not have a height restriction barrier.

Outside Access (Main Entrance)

  • This information is for the entrance located to the front of the venue.
  • There is not level access into the venue.
  • The main doors open (no doors).
  • The door opening is 125cm (4ft 1in) wide.

Clansman Jetty

  • The route from the car park to the jetty is via a flight of 15+ steep steps and an uneven narrow path.

Inside Access (Clansman Jetty)

  • There is not level access to the service.

Level Change (Clansman Jetty)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located leading on to the jetty.
  • The ramp or slope is easy.
  • The ramp or slope is permanent.
  • There are steps to access this area / service.
  • The steps are located leading on to the jetty.
  • There is / are 4 step(s) to the area / service.
  • The steps are not clearly marked.
  • The steps are medium.
  • The steps do have handrails.
  • The handrails are on both sides.
  • Comments View
    • The ramp bypasses the steps.
    • The ramp has a handrail on both sides.

Accessible Toilet

  • There are not accessible toilets within this venue designated for public use.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • A bowl of water cannot be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.

COVID-19 Information

  • There is a member of staff available at the entrance.
  • There is hand sanitiser available at the entrance.
  • The hand sanitisers are hand held.
  • There is a limited number of people allowed inside.
  • There is not a one-way system throughout.
  • There is clear signage inside to help with social distancing.
  • There are protective clear screens located at tills/counters.
  • Toilets are available.
  • The venue is certified with the 'We’re Good To Go’ COVID-19 industry standard.
  • For more information on the 'We're Good to Go' Industry Standard please click here.
  • For more information about the measures in place for Covid-19 please click here (new tab) .