You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include clinical rooms, group rooms, and individual counselling rooms.
• There are 2 outside entrances into the service from Seven Sisters Road. Access between 99 and 101 Seven Sisters Road is via the street. This guide refers to 'Building 99' for 99 Seven Sisters Road, and 'Building 101' for 101 Seven Sisters Road. Building 99 is to the left of Building 101 when facing away from the road.
• There is a social space and kitchen in Building 99.

You are on Location. Skip to the next section.

Location

• The venue is situated outside the centre of the borough.
• This venue is situated in Islington.
• There is a bus stop within 150m (164yds) of the venue.
• The nearest mainline station is Finsbury Park.
• The nearest underground station is Finsbury Park.

You are on Opening Times. Skip to the next section.

Opening Times

• Monday 09:30 - 17:00.
• Tuesday 12:00 - 17:00.
• Wednesday 09:30 - 17:00.
• Thursday 12:00 - 17:00.
• Friday 09:30 - 17:00.
• Saturday Closed.
• Sunday Closed.

You are on Arranged Appointments and Referrals. Skip to the next section.

Arranged Appointments and Referrals

• Appointments may also be arranged for 17:00 - 18:00 on Fridays.
• Drop in referrals are available between 13:00 - 16:00 Monday to Friday.

You are on Parking. Skip to the next section.

Parking

• The venue does not have its own car park.

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• Public Car Parks View
  • There is not a car park for public use within 200m (approx).
• On Street Blue Badge Parking View
  • On street marked Blue Badge bays are not available.
• On Street Standard Parking View
  • Clearly signed and / or standard marked parking bays are not available.
• Drop-off Point View
  • There is not a designated drop off point.

You are on Outside Access (Building 101 Entrance). Skip to the next section.

Outside Access (Building 101 Entrance)

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• Entrance View
  • This information is for the entrance located at the front of the building.
  • There is step-free access at this entrance.
  • There is an intercom.
  • The height of the intercom is 138cm (4ft 6in).
  • The main door(s) open(s) away from you (push).
  • The door(s) may be difficult to open.
  • The door(s) is/are single width with a locked extension leaf.
  • The width of the door opening is 88cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.

You are on Reception (Building 101). Skip to the next section.

Reception (Building 101)

• The desk/counter is 3m (3yd 10in) from the building 101 entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is high (110cm+).
• The desk/counter does not have a low (76cm or lower) section.
• The lighting levels are good.
• There is not a hearing assistance system.

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• Comments View
  • There are glazed screens at the counter which could adversely affect the ability of someone to lip read.
  • There is seating with armrests available within the reception area.

You are on Inside Access (Building 101). Skip to the next section.

Inside Access (Building 101)

• There is level access to the service(s).
• There is not a hearing assistance system.
• This venue does not play background music.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are good.

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• Comments View
  • Building 101 includes 2 clinical rooms, 2 group rooms and 3 individual counselling rooms.

You are on Outside Access (Building 99 Entrance). Skip to the next section.

Outside Access (Building 99 Entrance)

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• Entrance View
  • This information is for the entrance located at the front of the building.
  • There is step-free access at this entrance.
  • There is an intercom.
  • The main door(s) open(s) away from you (push).
  • The door(s) may be difficult to open.
  • The door(s) is/are double width but one door is locked.
  • The width of the door opening is 79cm.
• Comments View
  • There is a 6cm high step at the threshold of the doorway.

You are on Reception (Building 99). Skip to the next section.

Reception (Building 99)

• The desk/counter is 2m (2yd 7in) from the building 99 entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is high (110cm+).
• The desk/counter does not have a low (76cm or lower) section.
• The lighting levels are moderate to good.
• There is not a hearing assistance system.

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• Comments View
  • There are glazed screens at the counter which could adversely affect the ability of someone to lip read.

You are on Inside Access (Building 99). Skip to the next section.

Inside Access (Building 99)

• There is level access to the service(s).
• There is not a hearing assistance system.
• This venue does not play background music.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are good.

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• Comments View
  • Building 99 includes 1 clinical room, 2 group rooms, 2 individual counselling rooms and a communal kitchen area.

You are on Accessible Toilet (Building 101 Left Hand Transfer). Skip to the next section.

Accessible Toilet (Building 101 Left Hand Transfer)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is tactile, pictorial and written text signage on or near the toilet door.
  • This accessible toilet is approximately 14m (15yd 11in) from the building 101 entrance.
  • The accessible toilet is located at the rear of the venue.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 78cm (2ft 7in).
  • The door is easy to open.
  • The dimensions of the accessible toilet are 202cm x 270cm (6ft 8in x 8ft 10in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 136cm (4ft 6in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary and waste paper pedal bin disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on the left.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 49cm (1ft 7in).
  • There is not a hand dryer.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 111cm (3ft 8in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • There is a high colour contrast between the external door and wall.
  • There is a high colour contrast between the internal door and wall.
  • There is a low colour contrast between the wall-mounted grab rail(s) and wall.
  • There is a low colour contrast between the dropdown rail(s) and wall.
  • There is a high colour contrast between the walls and floor.
  • The lighting levels are moderate to good.

You are on Accessible Toilet (Building 99 Right Hand Transfer). Skip to the next section.

Accessible Toilet (Building 99 Right Hand Transfer)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is tactile, pictorial and written text signage on or near the toilet door.
  • This accessible toilet is approximately 15m (16yd 1ft) from the building 99 entrance.
  • This accessible toilet is located at the rear of the venue, on the left.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a lever twist.
  • The width of the accessible toilet door is 76cm (2ft 6in).
  • The door is easy to open.
  • The dimensions of the accessible toilet are 138cm x 188cm (4ft 6in x 6ft 2in).
  • There is not sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 80cm (2ft 7in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary and open waste paper bin disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 44cm (1ft 5in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 108cm (3ft 7in).
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 108cm (3ft 7in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 79cm (2ft 7in).
• Colour Contrast and Lighting View
  • There is a low colour contrast between the external door and wall.
  • There is a low colour contrast between the internal door and wall.
  • There is a low colour contrast between the wall-mounted grab rail(s) and wall.
  • There is a low colour contrast between the dropdown rail(s) and wall.
  • There is a high colour contrast between the walls and floor.
  • The lighting levels are moderate to good.
• Comments View
  • The accessible toilet is also the designated male standard toilet.

You are on Standard Toilet(s) (Building 99). Skip to the next section.

Standard Toilet(s) (Building 99)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female Toilet(s) View
  • The female toilet facilities that were surveyed are located at the rear of the venue, on the left.
  • The female toilet(s) is/are approximately 15m (16yd 1ft) from the building 99 entrance.
  • Inside the venue, there is level access to the female toilet(s).
  • Lighting levels in the female toilets are moderate to good.
• Comments View
  • The designated male standard toilet is the accessible toilet.

You are on Additional Info. Skip to the next section.

Additional Info

• Documents can be requested in Braille.
• Documents are available in large print.
• A bowl of water can be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.
• This service can be requested.
• Home visits / services are available.

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• Comments View
  • Better Lives employs the use of The Big Word sign language interpreter service.