You are on Introduction. Skip to the next section.

Introduction

• Platform 1 for trains to Highbury & Islington only.
• Platform 2 for trains via Canada Water.
• Platform 3 for trains to Richmond & Clapham Junction.
• Platform 4 for trains to Stratford.

You are on Location. Skip to the next section.

Location

• There is a bus stop within 150m (164yds) of the venue.
• The nearest underground station is Highbury & Islington.

You are on Opening Times. Skip to the next section.

Opening Times

• Monday 05:20 - 18:30.
• Tuesday 05:20 - 18:30.
• Wednesday 05:20 - 18:30.
• Thursday 05:20 - 18:30.
• Friday 05:20 - 18:30.
• Saturday Closed.
• Sunday Closed.

You are on Parking. Skip to the next section.

Parking

• The venue does not have its own car park.

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• Public Car Parks View
  • There is not a car park for public use within 200m (approx).
• On Street Blue Badge Parking View
  • On street marked Blue Badge bays are available.
  • The dimensions of the marked Blue Badge bays are 200cm x 510cm (6ft 7in x 16ft 9in).
  • On street Blue Badge parking is located on Grosvenor Avenue.
• On Street Standard Parking View
  • Clearly signed and / or standard marked parking bays are not available.
• Drop-off Point View
  • There is not a designated drop off point.
• Comments View
  • Pay & display parking is available on Grosvenor Avenue.

You are on Outside Access (Grosvenor Avenue). Skip to the next section.

Outside Access (Grosvenor Avenue)

• This information is for the entrance located at the front of the station.
• There is level access into the venue.
• There are no doors at this entrance.
• The width of the door opening is 190cm (6ft 3in).

You are on Reception (Ticket Office). Skip to the next section.

Reception (Ticket Office)

• The desk/counter is 2m (2yd 7in) from the main entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is medium height (77cm - 109cm).
• The desk/counter does not have a low (76cm or lower) section.
• The lighting levels are medium.
• There is a hearing assistance system.
• The type of system is a fixed loop.
• Staff are trained to use the system.

You are on Inside Access (Ticket Office / Concourse). Skip to the next section.

Inside Access (Ticket Office / Concourse)

• There is level access to the service(s).
• There is not a hearing assistance system.
• This venue does not play background music.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are varied.

You are on Level Change (Concourse to Platforms 1,2,3 & 4). Skip to the next section.

Level Change (Concourse to Platforms 1,2,3 & 4)

• There is a/are step(s) to access this area/service.
• The step(s) is/are located leading from the concourse to the platforms.
• There is/are 15+ step(s) to the area/service.
• There is tactile paving at the top and bottom of the steps.
• The step(s) is/are clearly marked.
• The step(s) is/are medium height (11cm - 17cm).
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on both sides.
• There is a lift to access this area/service.
• The lift does bypass the step(s).

You are on Lift (Lift - Platforms 2 & 3). Skip to the next section.

Lift (Lift - Platforms 2 & 3)

• There is a lift for public use.
• The lift is located on the footbridge.
• The lift is a standard lift.
• The floors which are accessible by this lift are Footbridge-Platforms 2 & 3.
• The lift is approximately 28m (30yd 1ft) from the main entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 110cm (3ft 7in).
• The dimensions of the lift are 148cm x 188cm (4ft 10in x 6ft 2in).
• There are separate entry and exit doors in the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is medium.

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• Comments View
  • There are identical lifts for access to platforms 1 & 4.

You are on Train Station. Skip to the next section.

Train Station

• There are generally 1 member(s) of staff on duty.
• The station is staffed.
• There is not an office to obtain help.
• The station is not staffed between midnight and 5.20am.
• There is a ticket office.
• The ticket office is located on the left immediately past the main entrance.
• The ticket office is 4m (4yd 1ft) from the main entrance.
• The train companies operating from within this station are London Overground.
• The train companies that operate within this station include:.
• There are 4 platform(s) in the station.
• The platform(s) accessed by lift is / are 1,2,3 & 4.
• The platform(s) which can be accessed by either level access / ramps / lifts / stairclimber from inside the station is / are 1,2,3 & 4.

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• Additional Station Information View
  • Announcements on platforms are audio and visual.
  • Wider ticket barriers are available to access platforms.
  • Accessible toilets are not located on the platform(s).
  • Accessible toilets are not located on the main station concourse.
  • There is not a wheelchair available to borrow.

You are on Accessible Platform/Train Ramp - Platform 1. Skip to the next section.

Accessible Platform/Train Ramp - Platform 1

• A ramp has been constructed on Platform 1 which raises a section of the platform to the same level as the train.
• This new ramp, named the 'Harrington Hump' is a prototype and if proved successful will be installed at other stations across London.
• The designated carriage (usually in the middle of the train) will have the 'Wheelchair Symbol' on the doors.
• At the time of survey (Jan 2017) a 'Harrington Hump' is being installed on Platform 2.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are not available.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• There are not accessible toilet facilities within this venue.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• Documents can be requested in Braille.
• Documents can be requested in large print.
• A bowl of water can be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.
• This service cannot be requested.