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Outlook Centre

133 St John's Way, Archway, London, N19 3RQ

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Access Guide

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Introduction

  • Services / facilities within the building include a fitness suite, treatment rooms, computer room, training room and a garden.

Opening Times

  • Monday 09:00 - 16:00.
  • Tuesday 09:00 - 16:00.
  • Wednesday 09:00 - 16:00.
  • Thursday 09:00 - 16:00.
  • Friday 09:00 - 16:00.
  • Saturday Closed.
  • Sunday Closed.

Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Crouch Hill.
  • The nearest underground station is Archway.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park is located in front of the entrance.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is/are 3 Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 440cm x 260cm (14ft 5in x 8ft 6in).
    • The nearest Blue Badge bay is 16m (17yd 1ft) from the main entrance.
    • The furthest Blue Badge bay is 40m (43yd 2ft) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user unaided.
    • The car park surface is tarmac and block paving.
    • There is a dropped kerb between the car park and the venue.
    • The dropped kerb does have tactile paving.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • Drop off Point View
    • There is not a designated drop off point.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the building.
    • There is step-free access at this entrance.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 122cm.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 124cm.

Outside Access (Gate Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the venue, before the main entrance.
    • There is step-free access at this entrance.
    • There is a bell/buzzer.
    • The height of the bell/buzzer is 125cm (4ft 1in).
    • The main door(s) open(s) automatically (away from you).
    • The door(s) is/are double width but one door is locked.
    • The width of the door opening is 120cm.

Reception

  • The desk/counter is 1m (3ft 3in) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is low (76cm or lower).
  • The lighting levels are bright.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use the system.

Inside Access

  • There is level access to the service(s).
  • This venue does not play background music.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are bright.
  • Comments View
    • There is a 6cm high threshold in the doorway of the greenhouse (photograph 5).

Computer Room

  • There is a room available that contains several computers and a seating area.
  • This room is located opposite the garden.
  • There is level access to reach this room.

Fitness Suite

  • Access to Fitness Suite View
    • The fitness suite is located in the left main corridor.
    • The fitness suite is 14m (15yd 11in) from the main entrance.
    • There is step free access to the fitness suite.
    • There are doors into the fitness suite.
    • The doors open away from you (push).
    • The doors are heavy.
    • The opening is 200cm (6ft 7in) wide.
  • Fitness Suite (General) View
    • Staff receive some training in assisting disabled people.
    • Training provided is by rehab workers and physiotherapists.
    • A portable hearing loop is not available for induction.
    • There is clear manoeuvring space between equipment.
    • There is level access to all of the equipment.

Accessible Changing Room

  • There are accessible changing rooms available.
  • The accessible changing room is located in the right main corridor.
  • The accessible changing room is located in the male changing room.
  • There is a facility with similar specifications in the female changing room.
  • The facility is 12m (13yd 4in) from the main entrance.
  • The door opens outwards.
  • The width of the door is 86cm (2ft 10in).
  • The door is locked by a twist lock.
  • The dimensions of the accessible changing room are 195cm x 245cm (6ft 5in x 8ft).
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 119cm (3ft 11in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • Wall mounted rails are available.
  • The toilet seat is 46cm (1ft 6in) above floor level.
  • There is a sink.
  • The sink can be reached from seated on the toilet.
  • The height of the sink is 74cm (2ft 5in).
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm in the cubicle.
  • The emergency alarm is fully functional.
  • There is not a locker within the accessible changing room.
  • The accessible changing room has a ceiling tracking hoist.
  • There is a changing bench.
  • The facility changing bench is wall mounted.
  • The facility changing bench height is adjustable.
  • The length of the bench is 163cm (5ft 4in).
  • There is a wheel in shower.
  • The facilities available in the accessible shower are an adjustable shower head and a flip-down seat.
  • The height of the seat is 45cm (1ft 6in).

Accessible Toilet

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is no signage on or near the toilet door.
    • This accessible toilet is approximately 12m (13yd 4in) from the main entrance.
    • This accessible toilet is located in the right main corridor.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is not a shared toilet.
    • There are similar accessible toilets for female and male.
    • A key is required for the accessible toilet.
    • The key is not a radar key.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 90cm (2ft 11in).
    • The door is heavy.
    • The dimensions of the accessible toilet are 213cm x 212cm (6ft 12in x 6ft 11in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 150cm (4ft 11in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is twist/turn.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are not available in the cubicle.
    • There is a/are coat hook(s).
    • The coat hook is within 120cm (3ft 11in) from floor level.
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is a shelf within the accessible toilet.
    • The shelf is not higher than 95cm (3ft 1in).
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is a towel dispenser.
    • The towel dispenser can be reached from seated on the toilet.
    • The towel dispenser is not placed higher than 100cm (3ft 3in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.

Accessible Toilet (Unisex)

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is no signage on or near the toilet door.
    • This accessible toilet is approximately 9m (9yd 2ft) from the accessible garden entrance.
    • The accessible toilet is located off the main corridor.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens inwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 85cm (2ft 9in).
    • The door is heavy.
    • The dimensions of the accessible toilet are 162cm x 350cm (5ft 4in x 11ft 6in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 108cm (3ft 7in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are female sanitary and general domestic waste disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is a shelf within the accessible toilet.
    • The shelf is higher than 95cm (3ft 1in).
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 47cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 103cm (3ft 5in).
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is not placed higher than 100cm (3ft 3in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 110cm (3ft 7in).
    • There is a wash basin.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.

Standard Toilet(s)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Female Toilet(s) View
    • The female toilet facilities that were surveyed are located in the left main corridor.
    • The female toilet(s) is/are approximately 12m (13yd 4in) from the main entrance.
    • Inside the venue, there is level access to the female toilet(s).
    • An ambulant toilet cubicle with wall mounted grab rails is available.
    • Lighting levels are bright.
  • Access to Standard Male Toilet(s) View
    • The male toilet facilities that were surveyed are located in the right main corridor.
    • The male toilet(s) is/are approximately 13m (14yd 8in) from the main entrance.
    • Inside the venue, there is level access to the male toilet(s).
    • An ambulant toilet cubicle with wall mounted grab rails is available.
    • Lighting levels are bright.

Additional Info

  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A bowl of water can be provided for an assistance dog.
  • An assistance dog toilet area can be provided onsite.
  • A member of staff trained in BSL skills is normally on duty.
  • Staff are trained to BSL level 1.