You are on Getting Here. Skip to the next section.

Getting Here

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• By Road View
  • Leave the M60 at Junction 9 and join Parkway (A5081) towards Trafford Park.
    At the first island take the third exit onto Village Way. At the next island take the second exit onto Warren Bruce Road.
    Turn right at the T-junction onto Trafford Wharf Road.
    Alternatively, leave the M602 at Junction 3 and follow the signs.
  • Secure parking is available for 160 cars, including designated parking spaces for Blue Badge holders available on a first-come, first-served basis (charges apply). IWM is a charity and the income from car parking provides vital funds for the museum, to allow us to continue to develop exhibitions and learning programmes. The car park gates close at 19:00. After this time please use the intercom for access.
    The following charges apply:
    0-4 hours £5.00
    4-6 hours £7.00
    6-8 hours £8.00
    8-12 hours £10.00
    12-24 hours £15.00
    Coach parking is charged at £15.00 for 24 hours.
    Please ensure you bring sufficient change. Alternatively, you can pay via the RingGo app on your smartphone.
• By Bus View
  • There is a bus stop within 150 metres of the venue.
  • Access via bus is as follows: 250 Piccadilly Gardens to Trafford Centre. This service stops on Wharfside Way, Trafford Park. Alight at Village Circle and walk back to Elevator Road. Continue on foot to IWM North on Trafford Wharf Road.
    X50 : Piccadilly Gardens, Trafford Park - The Trafford Centre, this service stops outside the IWM On Trafford wharf Road next to the IWM tram stop.
  • For more information on buses in Manchester please click here (opens new tab).
• By Train View
  • The nearest Railway Station is Deansgate.
  • There are a number of train stations in the centre of Manchester, the nearest is Deansgate Station.
  • For more information on Deansgate Station (National Rail) please click here (opens new tab).
• By Tram View
  • The nearest tram stop is Imperial War Museum.
  • IWM North is easily accessible via tram. Metrolink offers fast, frequent and fully accessible transport too and from Manchester City Centre. Take the Trafford Centre Tram from Cornbrook and there is a dedicated Imperial War Museum Tram Stop on Trafford Wharf road.
  • For more information on Imperial War Museum tram stop please click here (opens new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• There is a member of staff available for help and assistance.
• There is not a member of staff trained in British Sign Language.
• There is not an assistance dog toilet or toileting area at the venue/nearby.
• Water bowls for assistance dogs are available.
• There are mobility aids available.
• The mobility aids available include wheelchairs.
• There is a designated place of safety which can be used by people who may feel scared or at risk.
• The quiet room is located to the left from the Quay Side entrance past the café.

You are on Parking. Skip to the next section.

Parking

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• Parking View
  • The venue does have its own parking facilities.
  • The car park is located off Trafford Wharf Road.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park surface is tarmac.
  • Clearly marked/signposted parent and child parking bays are available.
  • All parking spaces are provided on a first come first served basis.
• Blue Badge Parking View
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are clearly marked.
  • There is/are 10+ designated Blue Badge parking bay(s) within the car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 370cm x 470cm (12ft 2in x 15ft 5in).
  • The Blue Badge parking bays have a marked zone to both sides but not at the rear.
  • The marked zones around the Blue Badge parking bay(s) have not got at least the recommended width of 120cm.
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • There is a slight slope between the Blue Badge bays at the front of the car park near the payment machine, and the gate leading to the Quayside entrance.
• Paying View
  • There are parking charges for the car park.
  • Parking charges apply for all users (including Blue Badge holders).
  • Payment signs are provided.
  • Payment signs are clearly presented.
  • Payment signs are located at the entrance to the car park and at the payment machines in the car park.
  • Payment term signs do make it clear if parking charges apply to Blue Badge holders.
  • Payment for parking charges is made at a payment machine and via an app/online.
  • Payment machines are located to the right of the car park.
  • There is not a payment machine at a convenient height for wheelchair users.
  • There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
  • To see the parking charges please click here (opens new tab).
  • There is one payment machine and the payment machine has a touch screen of 140 -160cm in height.
    Card and touch payment is between 90 - 100cm in height.
• Access from the Car Park View
  • The route from the car park to the entrance is accessible to a wheelchair user unaided.
  • The entrance is not clearly visible from the car park.
  • The route from the car park to the entrance is clearly signposted.
  • The surface on the approach to the entrance is tarmac and block paving.
  • There is not a road to cross between the car park and the entrance.
  • The nearest designated Blue Badge parking bay is approximately 85m (92yd 2ft) from the Quayside entrance.
  • The Quay Side entrance is located at the back of the building and is accessed via a gate at the back of the car park which is 123 cm wide. There is a slight slope between the Blue Badge bays at the front of the car park near the payment machine, and the gate leading to the Quayside entrance. There are concrete bollards on the route with a minimum distance between them of 123cm. The contrast between the bollards and the floor is poor.
• Drop-off Point(s) View
  • There is not a/are not clearly marked drop-off point(s).

You are on Outside Access (Quayside Entrance). Skip to the next section.

Outside Access (Quayside Entrance)

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• Entrance View
  • This information is for the entrance located off the Quayside.
  • The entrance area/door is clearly signed.
  • This entrance is signed with 'entrance'.
  • There is step-free access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) is/are permanently held open.
  • The width of the opening is 160cm.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the opening is 160cm.
  • There is a member of staff available for assistance at this entrance.
  • There is a bag search desk immediately inside the entrance foyer before the Welcome and Information desk.

You are on Reception (Quayside Welcome and Information Desk). Skip to the next section.

Reception (Quayside Welcome and Information Desk)

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• Reception View
  • The reception point is located next to the stairs and lift.
  • The reception point is approximately 10m (10yd 2ft) from the Quay Side entrance.
  • The reception area/desk is clearly visible from the entrance.
  • There is step-free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are no windows, TVs, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The counter is placed in front of a plain background.
  • The lighting levels at the reception point are moderate to good.
  • The height of the reception counter is 95cm.
  • There is sufficient space to write or sign documents on the counter.
  • There is a lowered section of the counter.
  • The height of the lowered section at the counter is 68cm.
  • There is sufficient space to write or sign documents on the lowered section of the counter.
  • There is not a clear knee recess beneath the low/lowered section of the counter.
  • The counter is staffed.
  • There is a hearing assistance system at the reception point.
  • The type of system is a portable loop.
  • The hearing assistance system is signed.
  • Staff are trained to use the hearing assistance system.
  • The hearing assistance system was tested by an AccessAble surveyor.
  • The hearing assistance system was tested on 16/02/2024.
  • The hearing loop was working at the time of testing.
  • The type of flooring in the reception area is tiles.
  • There is flooring which is shiny and could cause issues with glare or look slippery to some people.

You are on Outside Access (Group Entrance). Skip to the next section.

Outside Access (Group Entrance)

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• Entrance View
  • This information is for the entrance located at the front of the building, past the tank exhibit.
  • The entrance area/door is clearly signed.
  • This entrance is signed with 'Group entrance'.
  • There is step-free access at this entrance.
  • There is not a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • There is an intercom.
  • The height of the intercom is 155cm (5ft 1in).
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are double width but one door is locked.
  • The door(s) may be difficult to open.
  • The width of the opening is 79cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • There is a second set of doors.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are double width.
  • The door(s) may be difficult to open.
  • The width of the opening is 152cm.
• Lift View
  • From the group entrance there is level access to the inside of the museum via the group green room.

You are on Shop. Skip to the next section.

Shop

• The shop is located between the Cafe and the main Welcome and Information Desk.
• The payment counter is medium height with a lowered section.
• The height of the lowered section is 68cm.
• There is a portable hearing loop at the till point near to the lowered counter.
• The hearing loop was tested and working (16.2.24).
• The surface of the flooring is tiles.
• The is clear space between the aisles.
• Background music played in the shop at all times.

You are on Attraction / Exhibit (Air Shard - Poppies). Skip to the next section.

Attraction / Exhibit (Air Shard - Poppies)

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• Entrance / Opening View
  • There are double, automatic doors with an opening width of 75cm+ for access to this area/attraction.
  • The entrance/opening is clearly signed.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • There is step-free access at this entrance/opening.
  • There is a small lip on the threshold of the entrance/opening, with a height of 2cm or below.
  • There is a second set of automatic double glass doors, which have an opening width 75cm+.
• Attraction / Exhibit View
  • There is step-free level access throughout this area.
  • The type of flooring in this area is carpet and metal.
  • This area does not play background music/sound.
  • Guests may get wet in this area.
  • There are not resting/seating areas within this area.
  • Explanations for the exhibit(s) is/are in information board format.
  • No exhibits can be audio described.
  • All exhibits start from the floor level.
  • The Air Shard is not a fully enclosed structure and will be affected by any inclement weather. Floors may become slippery. Poppies is a static exhibit built into the Air Shard structure.
  • There is a poor colour contrast between the walls and the floor in this area.
  • The lighting levels in this area are good.
• Exit View
  • Visitors exit via the entrance/opening.
  • The exit is not clearly signed internally.

You are on Eating and Drinking. Skip to the next section.

Eating and Drinking

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• Location and Access View
  • The following information is for the café.
  • The café is located at the rear of the ground floor.
  • There is step-free access to the café.
• Service and Menus View
  • Tables cannot be booked in advance.
  • There is a counter where food and drink can be ordered.
  • Staff can bring food and/or drinks to tables.
  • Menu types include: menu boards.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • Staff can read menus to customers if requested.
  • The type of food served here is hot and cold meals and snacks.
  • Plastic/takeaway cups are available.
  • Adapted cups are not available.
  • Adapted cutlery is not available.
  • Drinking straws are available.
  • This area does not play background music.
  • There is a hearing assistance system.
  • The system is a portable loop.
  • The hearing assistance system is located at the till point on the counter.
  • The hearing assistance system is signed.
  • Staff are trained to use the hearing assistance system.
  • The hearing assistance system was tested by an AccessAble surveyor.
  • The hearing assistance system was tested on 16/02/2024.
  • The hearing loop was working at the time of testing.
• Service Counter(s) View
  • The height of the counter is 91cm.
  • There is a moveable card machine available for payment.
• Tables and Seating View
  • There is ample room for a wheelchair user to manoeuvre.
  • The majority of tables are accessible to wheelchair users.
  • The standard height for the underside of dining tables is 71cm.
  • No tables are permanently fixed.
  • Some chairs are permanently fixed.
  • No chairs have armrests on both sides.
  • In this area there are bench seats.
  • The type of flooring in this area is tiles.
  • There is flooring which is shiny and could cause issues with glare or look slippery to some people.
  • The lighting levels are moderate to good.

You are on Room(s) (IWM Quiet Room). Skip to the next section.

Room(s) (IWM Quiet Room)

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• Access View
  • The room surveyed was IWM Quiet Room.
  • IWM Quiet Room is located to the left from the Quayside entrance past the café then right before the toilets.
  • There is not wayfinding signage on route to the room(s).
  • Signage for the room(s) is available in upper and lower case lettering, that is clearly visible.
  • There is written signage for the room, in upper and lower case lettering, that is clearly visible.
  • The corridor/walkway outside the room(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
  • The colour contrast between the external door and wall is poor.
  • The colour contrast between the internal door and wall is poor.
  • There is step-free access into the room(s).
• Room Details View
  • The door(s) open(s) away from you (push).
  • The door(s) for the room(s) is/are not push pad activated.
  • The door(s) is/are single.
  • The door opening width(s) is/are 75cm+ for the room(s).
  • The door has a closer and maybe difficult for some to open.
  • Light switches are between 75cm and 120cm (4ft) from floor level.
  • There is not a hearing assistance system for the room(s).
  • There is not a visual fire alarm beacon in the room(s).
  • There is not fixed furniture within the room(s).
  • There is sufficient space for a wheelchair user to turn within the room.
  • There is a/are chair(s) with armrests on both sides within the room(s).
  • The type of flooring in the room(s) is tiles.
  • There is flooring in corridors with a very shiny finish which could cause issues with glare or be perceived as slippery.
  • The colour contrast between the walls and floor is good.
  • The lighting levels are good.

You are on Accessible Toilet(s) (Left Hand Transfer). Skip to the next section.

Accessible Toilet(s) (Left Hand Transfer)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located on the left from the Quay Side entrance past the café.
  • This accessible toilet is approximately 50m (54yd 2ft) from the Quay Side entrance.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The key is not a radar key.
  • There is pictorial signage on or near the toilet door.
  • The contrast between the external door and wall is poor.
  • The door opens outwards.
  • The door is easy to open.
  • The door is locked by a lever twist.
  • The width of the accessible toilet opening is 80cm (2ft 7in).
  • The contrast between the internal door and wall is poor.
  • The door has a horizontal grab rail.
  • The contrast between the horizontal grab rail and internal door is fair.
• Toilet Features View
  • The dimensions of the accessible toilet are 155cm x 325cm (5ft 1in x 10ft 8in).
  • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 85cm (2ft 9in).
  • The transfer space is obstructed by a waste disposal bin.
  • There is a flush on the transfer side.
  • There is not a spatula type lever flush.
  • There is a lever flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is poor.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is poor.
  • The contrast between the walls and floor is fair.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are sanitary, nappy/incontinence items bin and general waste (with no lid) disposal units.
  • There is a/are coat hook(s).
  • There are coat hooks in the toilet at 120cm and 160cm from the floor.
• Additional Fixtures View
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • The toilet has a cistern.
  • There is a lid attached to the toilet seat.
  • The height of the toilet seat above floor level is 45cm (1ft 6in).
  • The toilet seat colour contrast is poor.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 54cm (1ft 9in).
  • The contrast between the toilet roll holder and the wall is good.
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 74cm (2ft 5in).
  • There is a vertical wall-mounted grab rail on the left hand side of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is fair.
  • The wash basin tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 90cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is not placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 98cm (3ft 3in).
  • The contrast between the towel dispenser and the wall is good.
  • There is a hand dryer.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 85cm (2ft 9in).
  • The contrast between the hand dryer and the wall is good.
• Baby Changing Facilities View
  • Baby changing facilities are located within the accessible toilet.
  • There is a flip down baby change table available.
  • The height of the baby change table is 95cm.

You are on Accessible Toilet(s) (Right Hand Transfer). Skip to the next section.

Accessible Toilet(s) (Right Hand Transfer)

• There is an/are accessible toilet(s) for customer use.
• This accessible toilet is located on the left from the Quayside entrance, past the café.
• This accessible toilet is approximately 48m from the Quayside entrance.
• There is step-free access into the accessible toilet.
• This is a shared toilet.

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• Features and Dimensions View
  • A key is not required for the accessible toilet.
  • There is pictorial signage on or near the toilet door.
  • The contrast between the external door and wall is poor.
  • The door opens outwards.
  • The door is easy to open.
  • The door is locked by a lever twist.
  • The width of the accessible toilet door is 81cm.
  • The contrast between the internal door and wall is poor.
  • The door has a horizontal grab rail.
  • The contrast between the horizontal grab rail and internal door is good.
  • The dimensions of the accessible toilet are 157cm x 332cm.
  • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
  • The toilet has not got a non-slip floor.
  • The lighting levels are good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 86cm.
  • The transfer space is obstructed by a nappy bin.
  • There is a flush on the transfer side.
  • There is a spatula type lever flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is poor.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • There is not a flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are female sanitary, nappy/incontinence items bin and general waste (with no lid) disposal units.
  • There is a/are coat hook(s).
  • There are coat hooks in the toilet at 120cm and 163cm from the floor.
• Position of Fixtures View
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is poor.
  • The contrast between the walls and floor is poor.
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is not a shelf next to the toilet.
  • The toilet has a cistern.
  • The height of the toilet seat above floor level is 45cm.
  • There is a toilet roll holder.
  • The toilet seat colour contrast is poor.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm.
  • The height of the toilet roll holder is 54cm.
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm.
  • The height of the wash basin is 71cm.
  • There is a vertical wall-mounted grab rail on the right hand side of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is poor.
  • The wash basin tap type is lever.
  • There is a mixer tap.
  • Taps do not have clear markings to indicate hot and cold settings.
  • There is a soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 90cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is not placed higher than 100cm.
  • The height of the towel dispenser is 98cm.
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm.
  • The height of the hand dryer is 84cm.
• Baby Changing Facilities View
  • Baby changing facilities are located within the accessible toilet.
  • The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
  • The baby change table is not height adjustable.
  • The height of the baby change table once extended is 97cm.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• Standard toilet facilities are available.

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• Toilet Facilities View
  • The female and male toilets are located on the left from the Quayside entrance, past the café.
  • There is step-free access into the toilet(s).
  • The standard toilet(s) is/are approximately 50m from the Quayside entrance.
  • There is pictorial signage on or near the toilet door.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 93cm.
  • The wash basin(s) tap type is sensor.
  • Lighting levels are good.

You are on Other Floors. Skip to the next section.

Other Floors

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• Stairs View
  • Stairs can be used to access other floors.
  • The stairs are located off the main ground floor area.
  • The stairs are approximately 18m from the Quayside entrance.
  • The floors which are accessible by stairs are G and 1.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The depth of the step(s) is/are between the recommended 30cm and 45cm.
  • The steps are not clearly marked.
  • There is a/are handrail(s) at the step(s).
  • The steps have a handrail on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are not easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each floor are provided on landings.
  • The lighting levels at the steps are low to moderate.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located off the main ground floor area.
• The lift is clearly visible from the entrance.
• The lift is approximately 10m (10yd 2ft) from the Quayside Entrance.
• The lift is a standard lift.
• A member of staff does not need to be notified for use of the lift.
• The floors which are accessible by this lift are G and 1.
• Clear signs indicating the facilities on each floor are provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do contrast visually with lift lobby walls.
• The external controls for the lift are not within 90cm - 110cm from the floor.
• The colour contrast between the external lift controls and the control plate is good.
• The colour contrast between the external lift control plate and the wall is poor.
• The clear door width is 90cm (2ft 11in).
• The dimensions of the lift are 140cm x 150cm (4ft 7in x 4ft 11in).
• There are not separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• There is a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The internal controls for the lift are within 90cm - 120cm from the floor.
• There is a hearing loop system.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting levels in the lift are moderate to good.

You are on Attraction / Exhibit (Generations - PORTRAITS OF HOLOCAUST VICTIMS). Skip to the next section.

Attraction / Exhibit (Generations - PORTRAITS OF HOLOCAUST VICTIMS)

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• Entrance / Opening View
  • There are double, permanently held open doors with an opening width of 75cm+ for access to this area/attraction.
  • The entrance/opening is clearly signed.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • There is step-free access at this entrance/opening.
• Attraction / Exhibit View
  • There is step-free level access throughout this area.
  • Clear directional signage is not provided in this area.
  • The type of flooring in this area is vinyl.
  • There is flooring which is shiny and could cause issues with glare or look slippery to some people.
  • There are resting/seating areas within this area.
  • Explanations for the exhibit(s) is/are in information board format.
  • There are no exhibits which start from the floor level.
  • The distance between the lowest exhibit and the floor is 20cm.
  • Visitors cannot handle/touch marine life in this area.
  • There is a side room with an opening greater than 75cm wide.
    There is a screen showing portraits and a continuous soundtrack in the side room.
    There are video transcripts available at the entrance.
  • There is a good colour contrast between the walls and the floor in this area.
  • The lighting levels in this area are low to moderate.
• Exit View
  • Visitors exit via the entrance/opening.

You are on Attraction / Exhibit (The Waterway). Skip to the next section.

Attraction / Exhibit (The Waterway)

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• Entrance / Opening View
  • There are double, permanently held open doors with an opening width of 75cm+ for access to this area/attraction.
  • The entrance/opening is clearly signed.
  • There is step-free access at this entrance/opening.
• Attraction / Exhibit View
  • There is step-free level access throughout this area.
  • There is slight slope leading along the walkway.
  • Clear directional signage is provided in this area.
  • The type of flooring in this area is vinyl.
  • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
  • This area does not play background music/sound.
  • There are not resting/seating areas within this area.
  • Explanations for the exhibit(s) is/are in pictorial, information board and television/screen format.
  • There is a touchscreen video with an audio headset.
    The touchscreen buttons are between 120cm and 145cm.
    The height of the headset is 130cm.
    The headset is fitted with hearing loop which was tested and working at the time of surveying.
  • There is a good colour contrast between the walls and the floor in this area.
  • The lighting levels in this area are moderate to good.
• Exit View
  • Visitors exit via the entrance/opening.

You are on Attraction / Exhibit (Main Exhibition Hall). Skip to the next section.

Attraction / Exhibit (Main Exhibition Hall)

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• Entrance / Opening View
  • There are double, permanently held open doors with an opening width of 75cm+ for access to this area/attraction.
  • The entrance/opening is clearly signed.
  • There is step-free access at this entrance/opening.
• Attraction / Exhibit View
  • There is not step-free level access throughout this area.
  • Clear directional signage is provided in this area.
  • During busy periods this area can become congested.
  • The type of flooring in this area is vinyl.
  • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
  • There are resting/seating areas within this area.
  • Explanations for the exhibit(s) is/are in pictorial and information board format.
  • All exhibits start from the floor level.
  • There are a number of large military vehicles and sculptures around the man exhibition space.
    There is bench seating available.
    There is an action station next to the T34 Tank.
    The height of the button is 64cm.
    The World Trade Centre exhibition has an information video touchscreen.
    The height of the touchscreen is between 95cm and 120cm.
    There is a headset available.
    The height of the headset is 120cm and the headset has a hearing loop fitted which was tested and working at the time of surveying.
    In the main exhibition space, there are video shows played every hour. The videos are played on all of the walls.
    During the videos the lighting in the space is lowered.
    The videos include loud sounds from battle including gun fire and bombs exploding.
    One of the video walls has a BSL interpreter.
    There are subtitles for the video.
    There is an audible announcement before the video shows begin, so if they wish, people are able to leave the main exhibition space for the show starts.
    On some days there are military veterans located around the museum, who can tell stories about their experiences.
  • There is a poor colour contrast between the walls and the floor in this area.
  • The lighting levels in this area are low to moderate.
• Exit View
  • Visitors exit via the entrance/opening.

You are on Attraction / Exhibit (Time Lines 1914 - 1918). Skip to the next section.

Attraction / Exhibit (Time Lines 1914 - 1918)

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• Entrance / Opening View
  • There are no doors, however there is an open width of 75cm+ for access to this area/attraction.
  • The entrance/opening is clearly signed.
  • There is step-free access at this entrance/opening.
• Attraction / Exhibit View
  • There is not step-free level access throughout this area.
  • There is a slight slope along the walkway in the exhibition.
  • Clear directional signage is provided in this area.
  • During busy periods this area can become congested.
  • The type of flooring in this area is vinyl.
  • This area does not play background music/sound.
  • There are resting/seating areas within this area.
  • Explanations for the exhibit(s) is/are in pictorial, information board and television/screen format.
  • There are some exhibits which start from the floor level.
  • The distance between the lowest exhibit and the floor is 88cm.
  • There are two action stations within the exhibition.
    Creature Comforts has two viewing portals.
    The height of the portals are 100cm and 120cm.
    Trench Stenches has 3 smelling points.
    The height of the points varies between 80cm to 90cm.
    There are information flip boards.
    The height of the flip boards are between 100cm and 130cm.
  • There is a good colour contrast between the walls and the floor in this area.
  • The lighting levels in this area are low to moderate.
• Exit View
  • Visitors exit via a separate set of doors/opening.
  • The exit is clearly signed internally.
  • There are no doors, however there is an open width of 75cm+ when exiting this area/attraction.
  • The exit is step-free.

You are on Attraction / Exhibit (Time Lines 1919 - 1939). Skip to the next section.

Attraction / Exhibit (Time Lines 1919 - 1939)

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• Entrance / Opening View
  • There are no doors, however there is an open width of 75cm+ for access to this area/attraction.
  • The entrance/opening is clearly signed.
  • There is step-free access at this entrance/opening.
• Attraction / Exhibit View
  • There is not step-free level access throughout this area.
  • There is a slight slope on the walkway throughout the exhibition.
  • Clear directional signage is provided in this area.
  • During busy periods this area can become congested.
  • The type of flooring in this area is vinyl.
  • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
  • This area does not play background music/sound.
  • There are resting/seating areas within this area.
  • Explanations for the exhibit(s) is/are in pictorial, information board and television/screen format.
  • There are some exhibits which start from the floor level.
  • The distance between the lowest exhibit and the floor is 89cm.
  • There are two action stations.
    There is the Spin Machine Action Station.
    The height of the spinners is between 80cm and 120cm.
    There is the Symbols Action Stations.
    The height of the symbols is between 80cm and 120cm.
  • There is a good colour contrast between the walls and the floor in this area.
  • The lighting levels in this area are low to moderate.
• Exit View
  • Visitors exit via a separate set of doors/opening.
  • The exit is clearly signed internally.
  • There are no doors, however there is an open width of 75cm+ when exiting this area/attraction.
  • The exit is step-free, via lift.

You are on Attraction / Exhibit (Time Lines 1939 - 1946). Skip to the next section.

Attraction / Exhibit (Time Lines 1939 - 1946)

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• Entrance / Opening View
  • There are no doors, however there is an open width of 75cm+ for access to this area/attraction.
  • The entrance/opening is clearly signed.
  • There is step-free access at this entrance/opening.
• Attraction / Exhibit View
  • There is not step-free level access throughout this area.
  • There is a slight slope along the walkway in the exhibition.
  • Clear directional signage is provided in this area.
  • During busy periods this area can become congested.
  • The type of flooring in this area is vinyl.
  • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
  • There are resting/seating areas within this area.
  • Explanations for the exhibit(s) is/are in pictorial, information board and television/screen format.
  • There are some exhibits which start from the floor level.
  • The distance between the lowest exhibit and the floor is 89cm.
  • There are two actions stations.
    The All Change Action Station has a touchscreen.
    The height of the touchscreen is between 100cm and 120cm.
    The Codes Action Station.
    The height of the lowest dial is 60cm.
    There is a video touchscreen.
    The height of the touchscreen is between 95cm and 120cm.
    There is an audio headset.
    The height of the headset is 120cm.
  • There is a good colour contrast between the walls and the floor in this area.
  • The lighting levels in this area are low to moderate.
• Exit View
  • Visitors exit via a separate set of doors/opening.
  • The exit is clearly signed internally.
  • There are no doors, however there is an open width of 75cm+ when exiting this area/attraction.

You are on Attraction / Exhibit (Time Lines 1946 - 1990). Skip to the next section.

Attraction / Exhibit (Time Lines 1946 - 1990)

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• Entrance / Opening View
  • There are no doors, however there is an open width of 75cm+ for access to this area/attraction.
  • The entrance/opening is clearly signed.
• Attraction / Exhibit View
  • There is step-free level access throughout this area.
  • There is a slight slope along the exhibition walkway.
  • Clear directional signage is provided in this area.
  • During busy periods this area can become congested.
  • The type of flooring in this area is vinyl.
  • There are resting/seating areas within this area.
  • Explanations for the exhibit(s) is/are in pictorial, information board and television/screen format.
  • No exhibits can be audio described.
  • There are some exhibits which start from the floor level.
  • The distance between the lowest exhibit and the floor is 89cm.
  • There is an Action Station located in the exhibition. The Action Station is called Divided City.
    The height of the dice is 105cm.
    The buttons for the board games are between 65cm to 140cm.
  • There is a good colour contrast between the walls and the floor in this area.
  • The lighting levels in this area are low to moderate.
• Exit View
  • Visitors exit via a separate set of doors/opening.
  • The exit is clearly signed internally.
  • There are no doors, however there is an open width of 75cm+ when exiting this area/attraction.

You are on Attraction / Exhibit (Times Lines 1990 to Present). Skip to the next section.

Attraction / Exhibit (Times Lines 1990 to Present)

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• Entrance / Opening View
  • There are no doors, however there is an open width of 75cm+ for access to this area/attraction.
  • The entrance/opening is clearly signed.
  • There is step-free access at this entrance/opening.
• Attraction / Exhibit View
  • There is step-free level access throughout this area.
  • There is a slight slope along the walkways in the exhibition.
  • Clear directional signage is provided in this area.
  • During busy periods this area can become congested.
  • The type of flooring in this area is vinyl.
  • There is some flash photography within this area.
  • There are resting/seating areas within this area.
  • Explanations for the exhibit(s) is/are in pictorial, information board and television/screen format.
  • All exhibits start from the floor level.
  • The distance between the lowest exhibit and the floor is 89cm.
  • There is a good colour contrast between the walls and the floor in this area.
  • The lighting levels in this area are good.
• Exit View
  • Visitors exit via a separate set of doors/opening.
  • The exit is clearly signed internally.
  • There are no doors, however there is an open width of 75cm+ when exiting this area/attraction.

You are on Attraction / Exhibit (Silos). Skip to the next section.

Attraction / Exhibit (Silos)

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• Entrance / Opening View
  • There are no doors, however there is an open width of 75cm+ for access to this area/attraction.
  • The entrance/opening is clearly signed.
• Attraction / Exhibit View
  • There is step-free level access throughout this area.
  • Clear directional signage is provided in this area.
  • During busy periods this area can become congested.
  • The type of flooring in this area is vinyl.
  • There are resting/seating areas within this area.
  • Explanations for the exhibit(s) is/are in pictorial, information board and television/screen format.
  • There are some exhibits which start from the floor level.
  • There are 6 Silos located around the main exhibition space.
    There are different exhibitions within each Silo.
    The height of the displays within the Silos vary between 59cm and 89cm.
    There are information videos in Silos 2, 3 and 5.
    There is a video touchscreen with a headset located in Silo 6.
    The height of the touchscreen controls are between 105cm and 120cm.
    The height of the headset is 90cm.
    The headset is fitted with a hearing loop which was tested and working at the time of surveying.
  • There is a good colour contrast between the walls and the floor in this area.
  • The lighting levels in this area are low to moderate.
• Exit View
  • Visitors exit via a separate set of doors/opening.
  • The exit is clearly signed internally.
  • There are no doors, however there is an open width of 75cm+ when exiting this area/attraction.