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A12 - Capel St Mary Services - Northbound - JET - Petrol Station

Capel St Mary, Ipswich, IP9 2JJ

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Access Guide

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Overview

ATMs

  • There is one ATM.
  • The ATM is located to the right of the shop entrance.
  • The ATM is clearly signed.
  • This ATM is a Talking ATM.
  • Headphones for the ATM cannot be provided.
  • This is a cash withdrawal ATM.
  • The height of the ATM features vary between 91cm and 120cm.

Petrol Station

  • Parking View
    • The petrol station has standard parking bays.
  • Forecourt View
    • Staff can provide assistance at the pumps.
    • Customers can alert staff that they require assistance by doing the following: using an app.
    • Fuel pump nozzle holsters are at a height of 122cm.
    • It is not possible to pay at the pump.
    • There is an out of hours payment counter with stepped access.
    • Other facilities available on the forecourt include: disposable glove dispensers and a tyre pressure machine.
    • Electric Vehicle charging points are not available.
  • Entrance View
    • There is step-free access via ramp into the shop.
    • The ramp has a steep gradient.
    • The ramp is between 75cm and 150cm wide.
    • There are no handrails for the ramp.
    • There is a single manual door.
    • The door opens away from you.
    • The door requires effort to open.
    • The width of the opening is 86cm.
    • There is a small lip on the threshold of the opening.
    • The door has a low colour contrast.
  • Shop View
    • There is step-free level access throughout all areas.
    • The majority of main aisle widths are under 120cm.
    • The majority of product aisle widths are under 120cm.
    • Some aisles did have obstructions at the time of the survey, these included: product displays and additional stock.
    • Product displays/containers that may be more difficult for some to reach or open include: low shelving and high shelving.
    • Some flooring is shiny.
    • There is no (or very little) background noise.
    • There is product signage.
    • Signage is clearly visible with high contrasting colours.
    • Lighting levels vary due to the size of the space.
  • Payment Counters and Checkouts View
    • The payment counter surveyed is located to the left from the shop entrance.
    • Signage is not provided for the counter.
    • The height of the counter is 101cm.
    • There is not a lowered section at the counter.
    • The counter has windows and patterned/distracting backgrounds which may affect the ability of someone to lip read.
    • The card payment machine is at a height of 101cm.
    • The payment machine is portable.
    • There is not a hearing assistance system.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Standard Toilet Facilities

  • The shared standard toilet facilities were surveyed.
  • The toilet is located to the rear of the shop, on the right hand side.
  • The distance from the shop entrance is 6m.
  • The most accessible route to the toilet has step-free level access.
  • Doors are held open along the most accessible route.
  • This route has narrow walkways.
  • There is step-free level access into the toilet.
  • There is written text signage on or near the door.
  • The door opens outwards and has a high colour contrast.
  • The door is easy to open.
  • The width of the opening is 89cm.
  • Internally the door has a high colour contrast.
  • Hand washing facilities include: a wash basin and a wall mounted soap dispenser.
  • The wash basin has a lever mixer tap.
  • Hand drying facilities include: a hand dryer.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.